User's Manual
Table Of Contents
- Cisco IP Phone 8841, 8851, and 8861 User Guide for Cisco Unified Communications Manager 10.5
- Contents
- Getting Started
- Phone Setup
- Basic Operations
- Clean Phone Display
- Make Calls
- Navigate and Select Items
- View All Calls on Phone
- Answer Calls
- Automatically Answer Calls
- Respond to Call Waiting Notification
- Manage Calls
- Call Forward
- Mute Phone
- Hold Calls
- Set Up Call Back Notification
- Call Park
- Manage Intercom Calls
- View Phone Information
- Sign In to Cisco Unified Communications Self Care Portal
- Contacts
- Call History
- Voicemail
- Advanced Calling Features
- Conference
- Meet Me Conference
- Speed Dial
- Do Not Disturb
- Malicious Call Identification
- Extension Mobility
- Mobile Connect
- Line Status
- Custom Line Filters
- Hunt Groups
- Barge
- Call Chaperone
- Uniform Resource Identifier Dialing
- Intelligent Proximity
- Advanced Operations
- User Preferences
- Accessories
- Frequently Asked Questions
- Why Can't I See All Active Calls on My Phone?
- How Do I Redirect an Incoming Call?
- How Do I Silence a Ringing Call If I'm On a Call?
- How Do I Resume a Call That is On Hold?
- What Is the Difference Between Buttons on the Left and Those on the Right of the Screen?
- Why Do Softkeys Keep Changing?
- What Is the Best Way to Look at Calls When I Have a Shared Line or Multiple Lines?
- What Should I Do If I Accidentally Press a Button While on a Call?
- How Do I Check Missed Calls?
- How Do I Exit from a Running Application?
- How Do I Connect Two Calls and then Drop from the Line Myself?
- What Does the Swap Softkey Do?
- How Do I Cancel a Conference or Transfer After I Start It?
- How Can I Combine Two Calls Into a Single Conference Call?
- Why Does My Phone Not Wake Up?
- What Do Four Rings in Succession Mean?
- Troubleshooting
- Product Safety and Security
- Warranty
NotesSupportedFeature
YesService IRL Programmable Line
Key
The iDivert softkey does not
display.
NoTo Voicemail (iDivert)
Lines are supported but cannot be
shared.
PartialLine Filters
The Park softkey does not display.NoPark Monitoring
You see the message “That feature
is not currently available.”
NoBarge
Message count badges do not
appear on the phone screen.
Only the Message Waiting icon
displays.
NoEnhanced Message Waiting
Indication
The softkey does not display.NoDirected Call Park
Calls remain on hold indefinitely.NoHold Reversion
Calls appear as Local Hold calls.NoRemote Hold
The Meet Me softkey does not
display.
NoMeet Me
The softkey causes no action.NoPickUp
The softkey causes no action.NoGroup PickUp
The softkey causes no action.NoOther PickUp
The softkey causes no action.NoMalicious Call ID
The softkey causes no action.NoQRT
The softkey causes no action.NoHunt Group
The softkey causes no action.NoIntercom
The softkey causes no action.NoMobility
The softkey causes no action.NoPrivacy
The Call Back softkey does not
display.
NoCall Back
Cisco IP Phone 8841, 8851, and 8861 User Guide for Cisco Unified Communications Manager 10.5
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Advanced Operations
Survivable Remote Site Telephony Overview
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