Cisco 3600 Series Routers Hardware Installation Guide Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
C ON T E NT S Preface vii Objectives Audience vii viii Organization viii Conventions viii Safety Warnings ix Related Documentation xiv Cisco 90-Day Limited Hardware Warranty Terms xvi Obtaining Documentation xvii Cisco.
Contents Cisco 3660 Interfaces 1-11 Slot Numbering 1-11 Voice Interface Numbering System Specifications 1-12 Regulatory Compliance CHAPTER 2 1-12 1-15 Preparing to Install the Router 2-1 Safety Recommendations 2-1 Safety with Electricity 2-1 Preventing Electrostatic Discharge Damage General Site Requirements 2-3 Power Supply Considerations Site Environment 2-4 Site Configuration 2-4 Equipment Racks 2-5 Installation Checklist 2-2 2-3 2-6 Creating a Site Log 2-7 Inspecting the Router 2-7 Too
Contents Rack-Mounting the Chassis 3-3 Attaching Brackets to the Router 3-5 Mounting the Router in the Rack 3-14 Wall-Mounting the Cisco 3620 Router 3-18 Attaching Rubber Feet to the Router 3-18 Attaching Wall-Mount Brackets to the Router Mounting the Router on the Wall 3-18 3-18 Installing Chassis Ground Connection 3-19 Cisco 3620 and Cisco 3640 Chassis Ground Connection Cisco 3631 Chassis Ground Connection 3-24 Cisco 3660 Chassis Ground Connection 3-25 3-19 Power Connections 3-27 Connecting Routers t
Contents APPENDIX A Troubleshooting A-1 Isolating Problems A-1 Troubleshooting the Power and Cooling Systems A-2 Environmental Reporting Features A-3 Troubleshooting Modules, Cables, and Connections A-3 Reading Front-Panel LEDs A-4 Front-Panel LEDs on Cisco 3620, Cisco 3640, and Cisco 3660 Routers Front-Panel LEDs on Cisco 3631 Routers A-7 Reading Rear-Panel LEDs A-8 Rear-Panel LEDs on Cisco 3631 Routers Rear-Panel LEDs on Cisco 3660 Routers Error Messages A-10 Cisco 3600 Series Error Messages Cisco 36
Preface This preface discusses the objectives, audience, organization, and conventions of this hardware installation guide, and points to related documents that have information beyond the scope of this document.
Preface Audience Audience This guide is designed for the person installing, configuring, and maintaining the router, who should be familiar with electronic circuitry and wiring practices and has experience as an electronic or electromechanical technician. It identifies certain procedures that should be performed only by trained and qualified personnel. Organization Table 1 lists the major sections of this hardware installation guide.
Preface Safety Warnings Note Timesaver Tip Caution Means reader take note. Notes contain helpful suggestions or references to material not covered in the manual. Means the described action saves time. You can save time by performing the action described in the paragraph. Means the following information will help you solve a problem. The tips information might not be troubleshooting or even an action, but could be useful information, similar to a Timesaver. Means reader be careful.
Preface Safety Warnings Varoitus TÄRKEITÄ TURVALLISUUSOHJEITA Tämä varoitusmerkki merkitsee vaaraa. Tilanne voi aiheuttaa ruumiillisia vammoja. Ennen kuin käsittelet laitteistoa, huomioi sähköpiirien käsittelemiseen liittyvät riskit ja tutustu onnettomuuksien yleisiin ehkäisytapoihin. Turvallisuusvaroitusten käännökset löytyvät laitteen mukana toimitettujen käännettyjen turvallisuusvaroitusten joukosta varoitusten lopussa näkyvien lausuntonumeroiden avulla.
Preface Safety Warnings Aviso INSTRUÇÕES IMPORTANTES DE SEGURANÇA Este símbolo de aviso significa perigo. Você está em uma situação que poderá ser causadora de lesões corporais. Antes de iniciar a utilização de qualquer equipamento, tenha conhecimento dos perigos envolvidos no manuseio de circuitos elétricos e familiarize-se com as práticas habituais de prevenção de acidentes.
Preface Safety Warnings Aviso INSTRUÇÕES IMPORTANTES DE SEGURANÇA Este símbolo de aviso significa perigo. Você se encontra em uma situação em que há risco de lesões corporais. Antes de trabalhar com qualquer equipamento, esteja ciente dos riscos que envolvem os circuitos elétricos e familiarize-se com as práticas padrão de prevenção de acidentes. Use o número da declaração fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham o dispositivo.
Preface Safety Warnings Cisco 3600 Series Routers Hardware Installation Guide OL-2056-05 xiii
Preface Related Documentation Related Documentation The Cisco IOS software running your Cisco 3600 series router includes extensive features and functionality. For information that is beyond the scope of this document, or for additional information, use the following resources: Timesaver Make sure that you have access to the documents listed in Table 3. These documents are all available on the Cisco Documentation CD-ROM and on the World Wide Web. Some of these documents are available in print.
Preface Related Documentation Table 3 Related and Referenced Documents Cisco Product Document Title Cisco 3600 series routers Cisco 3620 and Cisco 3640 Modular Access Routers Quick Start Guide Cisco 3631 Router Quick Start Guide Cisco 3660 Modular Access Router Quick Start Guide Cisco Modular Access Router Cable Specifications Quick Start Guide: Network Modules for Cisco 2600 Series, Cisco 3600 Series, and Cisco 3700 Series Routers Cisco Network Modules Hardware Installation Guide Quick Start Guide: I
Preface Cisco 90-Day Limited Hardware Warranty Terms Cisco 90-Day Limited Hardware Warranty Terms There are special terms applicable to your hardware warranty and various services that you can use during the warranty period. Your formal Warranty Statement, including the warranty applicable to Cisco software, is included on the Cisco Documentation CD and on Cisco.com. Follow these steps to access and download the Cisco Information Packet and your warranty document from the CD or from Cisco.com. 1.
Preface Obtaining Documentation To Receive a Return Materials Authorization (RMA) Number Contact the company from whom you purchased the product. If you purchased the product directly from Cisco, contact your Cisco Sales and Service Representative.
Preface Documentation Feedback Ordering Documentation You can find instructions for ordering documentation at this URL: http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm You can order Cisco documentation in these ways: • Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Networking Products MarketPlace: http://www.cisco.com/en/US/partner/ordering/index.shtml • Nonregistered Cisco.
Preface Obtaining Technical Assistance Opening a TAC Case Using the online TAC Case Open Tool (http://www.cisco.com/tac/caseopen) is the fastest way to open P3 and P4 cases. (P3 and P4 cases are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Case Open Tool automatically recommends resources for an immediate solution.
Preface Obtaining Additional Publications and Information Obtaining Additional Publications and Information Information about Cisco products, technologies, and network solutions is available from various online and printed sources. • The Cisco Product Catalog describes the networking products offered by Cisco Systems, as well as ordering and customer support services. Access the Cisco Product Catalog at this URL: http://www.cisco.com/en/US/products/products_catalog_links_launch.
C H A P T E R 1 Overview of Cisco 3600 Series Routers Cisco 3600 series routers are modular access routers with LAN and WAN connections that can be configured by means of interchangeable modules and WAN interface cards. With over 70 modular interface options, Cisco 3600 series routers provide solutions for data, voice, video, hybrid dial access, Virtual Private Networks (VPNs), and multiprotocol data routing.
Chapter 1 Overview of Cisco 3600 Series Routers Hardware Features Cisco 3620 The Cisco 3620 router includes these additional features: • High-performance 80-MHz Reduced Instruction Set Computer (RISC) processor • Two slots for network modules • Can be installed in a 19-, 23-, or 24-inch rack, on a wall, or on a desk • Can receive DC power from the Cisco Redundant Power System (RPS) Front Panel of the Cisco 3620 Router H7336 Figure 1-1 Cisco 3631 The Cisco 3631 router includes these additional f
Chapter 1 Overview of Cisco 3600 Series Routers Hardware Features Cisco 3640 The Cisco 3640 router includes these additional features: • High-performance 100-MHz RISC processor • Four slots for network modules • Can be installed in a 19-, 23-, or 24-inch rack, or on a desk • Can receive DC power from the Cisco Redundant Power System (RPS) Front Panel of the Cisco 3640 Router H7221 Figure 1-3 Cisco 3660 The Cisco 3660 router includes these additional features: • High-performance 225-MHz RISC pro
Chapter 1 Overview of Cisco 3600 Series Routers Hardware Features Front Panel of the Cisco 3660 Router 17325 Figure 1-4 SYSTEM PS1 ACTIVE FE PS2 0/0 Note READY 0/1 1 2 3 4 5 6 The Cisco 3660 router platform consists of two router models: Cisco 3661 and Cisco 3662.
Chapter 1 Overview of Cisco 3600 Series Routers Modules and Interface Cards Figure 1-6 Cisco 3662 Router with Two Fast Ethernet Interfaces VCC OK SYSTEM FDX LINK 100Mbps FDX LINK 100Mbps 1 0 30254 SEE MANUAL BEFORE INSTALLATION 0 TD H RC EN RD LB/CN V0 TC V1 1 HIGH SPEED SERIAL 1HSSI IN USE VIC FXS IN USE VOICE 2V SERIAL 4T ETHERNET 4E SERIAL 3 SERIAL 2 SERIAL 1 SERIAL 0 ETH 3 ETH 2 ETH 1 3 2 1 CN/LP RXC 0 ETH 0 LINK RXD TXC TXD CN/LP RXC RXD TXC TXD CN/LP RXC EN R
Chapter 1 Overview of Cisco 3600 Series Routers Memory Memory This section describes the various types of memory that may be present in a Cisco 3600 series router. Memory Types Cisco 3600 series routers support the following types of memory: • DRAM or SDRAM—Stores the running configuration and routing tables, and is used for packet buffering by the router’s network interfaces. The Cisco IOS software executes from DRAM.
Chapter 1 Overview of Cisco 3600 Series Routers Memory Table 1-2 Cisco 3631 Router Processor and Memory Specifications Description Specification Processor 240-MHz PMC-Sierra RM7061A RISC processor SDRAM (main plus shared) 64 to 256 MB NVRAM 55 KB Flash memory (compact Flash) 32 to 128 MB Boot ROM 512 KB Table 1-3 Cisco 3640 Router Processor and Memory Specifications Description Specification Processor 100-MHz IDT R4700 RISC DRAM (main plus shared) 4 to 128 MB NVRAM 128 KB Flash memor
Chapter 1 Overview of Cisco 3600 Series Routers Interface Numbering Interface Numbering Cisco 3620 and Cisco 3640 Interfaces Each individual network interface on a Cisco 3620 or Cisco 3640 router is identified by a slot number and a unit number. Slot Numbering The Cisco 3620 or Cisco 3640 router chassis contains two or four slots in which you can install modules. You can install any module into any available slot in the chassis.
Chapter 1 Overview of Cisco 3600 Series Routers Interface Numbering Voice Interface Numbering Voice interfaces are numbered as follows: interface-type chassis-slot/voice-module-slot/voice-interface For example, Slot 1, voice network module slot 0, is referred to as voice 1/0/0 (closest to chassis slot 0). Cisco 3631 Interfaces Each individual interface (port) on a Cisco 3631 router is identified by number as described in the following sections.
Chapter 1 Overview of Cisco 3600 Series Routers Interface Numbering Figure 1-8 Interface Numbering—Example Internal connections to serial 2/0 Serial 0/0 Serial 0/2 Serial 0/1 AIC-64 CONN 1 CONN 2 ASYNC CONN 3 CONN 4 STAT 31 30 27 29 26 28 25 ASYNC EN 24-31 24 23 14 11 13 10 12 9 ASYNC 22 19 21 18 20 17 ASYNC 16-23 16 8-15 62052 15 8 ASYNC 0-7 CD 1 TD 2 4 RD 3 5 LP 6 AL 7 0 EN SEE MANU AL BEFO RE INSTA LLATION DSU 56K SEE MANU AL BEFO RE INSTA L
Chapter 1 Overview of Cisco 3600 Series Routers Interface Numbering Cisco 3660 Interfaces Each individual network interface on a Cisco 3600 series router is identified by a slot number and port number. Slot Numbering The Cisco 3660 router chassis has six network module slots. Each network module slot accepts a variety of network module interface cards, supporting a variety of LAN and WAN technologies. Figure 1-9 shows the locations of the network module slots.
Chapter 1 Overview of Cisco 3600 Series Routers System Specifications Voice Interface Numbering Voice interfaces are numbered differently from WAN interfaces.
Chapter 1 Overview of Cisco 3600 Series Routers System Specifications Table 1-6 Cisco 3631 Router System Specifications Description Specification Dimensions (H x W x D) 3.46 x 17.07 x 11.20 inches (8.78 x 45.36 x 28.45 cm), two rack units in height Weight 15 lb (6.
Chapter 1 Overview of Cisco 3600 Series Routers System Specifications Table 1-7 Cisco 3640 Router System Specifications Description Specification Dimensions (H x W x D) 3.44 x 17.5 x 15.8 inches (8.7 x 44.5 x 40.0 cm), two rack units in height Weight 30 lb (13.
Chapter 1 Overview of Cisco 3600 Series Routers Regulatory Compliance Table 1-8 Cisco 3660 Router System Specifications Description Specification Dimensions (H x W x D) 8.75 x 17.5 x 11.5 inches (22.1 x 44.5 x 29.1 cm), five rack units in height Weight 48 lb (21.
Chapter 1 Overview of Cisco 3600 Series Routers Regulatory Compliance Cisco 3600 Series Routers Hardware Installation Guide 1-16 OL-2056-05
C H A P T E R 2 Preparing to Install the Router This chapter describes site requirements and equipment needed to install your Cisco 3600 series router.
Chapter 2 Preparing to Install the Router Safety Recommendations • Locate the emergency power-off switch in the room in which you are working. Then, if an electrical accident occurs, you can quickly turn off the power. • Disconnect all power before doing the following: – Installing or removing a chassis – Working near power supplies • Look carefully for possible hazards in your work area, such as moist floors, ungrounded power extension cables, frayed power cords, and missing safety grounds.
Chapter 2 Preparing to Install the Router General Site Requirements General Site Requirements This section describes the requirements your site must meet for safe installation and operation of your router. Ensure that the site is properly prepared before beginning installation. If you are experiencing shutdowns or unusually high errors with your existing equipment, this section can also help you isolate the cause of failures and prevent future problems.
Chapter 2 Preparing to Install the Router General Site Requirements Site Environment All Cisco 3600 series routers can be placed on a desktop or mounted in a rack. The Cisco 3620 and Cisco 3640 routers can also be installed on a wall. The location of your router and the layout of your equipment rack or wiring room are extremely important for proper operation.
Chapter 2 Preparing to Install the Router General Site Requirements Equipment Racks You can mount the Cisco 3620 and Cisco 3640 routers in a 19-inch rack (with a 17.5- or 17.75-inch opening), a 23-inch rack, or a 24-inch rack. The Cisco 3631 and Cisco 3660 routers can be mounted in a 19-inch rack (with a 17.5- or 17.75-inch opening), or a 23-inch rack. The following information will help you plan your equipment rack configuration: • Allow clearance around the rack for maintenance.
Chapter 2 Preparing to Install the Router Installation Checklist Installation Checklist The sample Installation Checklist lists items and procedures for installing a new router. Make a copy of this checklist and mark the entries when completed. Include a copy of the checklist for each router in your Site Log (described in the next section, “Creating a Site Log”).
Chapter 2 Preparing to Install the Router Creating a Site Log Creating a Site Log The Site Log provides a record of all actions related to the router. Keep it in an accessible place near the chassis where anyone who performs tasks has access to it. Use the Installation Checklist to verify steps in the installation and maintenance of the router. Site Log entries might include the following: • Installation progress—Make a copy of the Installation Checklist and insert it into the Site Log.
Chapter 2 Preparing to Install the Router Tools and Equipment for Installation and Maintenance Inspect all items for shipping damage. If anything appears to be damaged, or if you encounter problems installing or configuring your router, contact customer service. Warranty, service, and support information is in the quick start guide that shipped with your router.
Chapter 2 Preparing to Install the Router Console and Auxiliary Port Considerations Console and Auxiliary Port Considerations The router includes an asynchronous serial console port and an auxiliary port. The console and auxiliary ports provide access to the router either locally using a console terminal, or remotely using a modem connected to the auxiliary port.
Chapter 2 Preparing to Install the Router Preparing to Connect to a Network Preparing to Connect to a Network When setting up your router, consider distance limitations and potential electromagnetic interference (EMI) as defined by the applicable local and international regulations.
Chapter 2 Preparing to Install the Router Preparing to Connect to a Network Token Ring Connections The IEEE has established Token Ring as standard IEEE 802.5. Specifications indicate a maximum segment distance of 328 feet (100 meters) for UTP cabling. Note To ensure agency compliance with FCC Class B electromagnetic emissions requirements (EMI), make sure that you use a shielded RJ-45 Token Ring cable when connecting your router to a Token Ring network.
Chapter 2 Preparing to Install the Router Preparing to Connect to a Network Table 2-2 Typical DTE and DCE Devices Device Type DTE Gender Male Typical Devices 1 Terminal PC DCE Female 2 Modem CSU/DSU Multiplexer 1. If pins protrude from the base of the connector, the connector is male. 2. If the connector has holes to accept pins, the connector is female.
Chapter 2 Preparing to Install the Router Preparing to Connect to a Network Table 2-3 Serial Signal Transmission Speeds and Distances EIA/TIA-232 Distance EIA/TIA-449, X.21, V.35, EIA-530 Distance Rate (bps) Feet Meters Feet Meters 2400 200 60 4100 1250 4800 100 30 2050 625 9600 50 15 1025 312 19200 25 7.6 513 156 38400 12 3.7 256 78 56000 8.6 2.
Chapter 2 Preparing to Install the Router Preparing to Connect to a Network Table 2-4 ISDN BRI Cable Specifications Specification High-Capacitance Cable Low-Capacitance Cable Resistance (at 96 kHz) 160 ohms/km 160 ohms/km 1 Capacitance (at 1 kHz) 120 nF /km 30 nF/km Impedance (at 96 kHz) 75 ohms 150 ohms Wire diameter 0.024 in. (0.6 mm) 0.024 in. (0.6 mm) Distance limitation 32.8 ft (10 m) 32.8 ft (10 m) 1.
C H A P T E R 3 Installing the Router This chapter describes how to install your Cisco 3600 series router and connect it to networks and external devices.
Chapter 3 Installing the Router Installing Modules, Interface Cards, and Power Supplies Installing Modules, Interface Cards, and Power Supplies Cisco routers are normally shipped with network modules, WAN interface cards (WICs), voice interface cards (VICs), advanced integration modules (AIMs), and power supplies already installed. If you need to remove or install any of these items, refer to the applicable documents online.
Chapter 3 Installing the Router Installing the Chassis Installing the Chassis Depending on your router, you can set the chassis on a desktop, install it in a rack, or mount it on a wall or other flat surface. Select the procedure that best meets the needs of your network: Note • Setting the Chassis on a Desktop, page 3-3 • Rack-Mounting the Chassis, page 3-3 • Wall-Mounting the Cisco 3620 Router, page 3-18 The Cisco 3640, Cisco 3661 and the Cisco 3660 routers cannot be wall-mounted.
Chapter 3 Installing the Router Installing the Chassis The router is shipped with one set of brackets and the screws to attach the brackets to the router chassis. Figure 3-1 through Figure 3-5 show both sizes of brackets for the various routers.
Chapter 3 Installing the Router Installing the Chassis Cisco 3640 Rack-Mount Brackets 26325 Figure 3-4 Bracket for 19-inch rack Cisco 3660 Rack-Mount Brackets 17326 Figure 3-5 Bracket for 23- or 24-inch rack Bracket for 19-inch rack Bracket for 23-inch rack Attaching Brackets to the Router You can rack-mount a Cisco 3600 series router with either the front or the rear of the chassis facing forward.
Chapter 3 Installing the Router Installing the Chassis Note In this publication, references to Cisco 3660 routers include both Cisco 3661 and Cisco 3662 models. Front-Panel-Forward Installation Figure 3-6 through Figure 3-11 show the front-panel-forward bracket attachment locations. Note When installed in a 19-inch rack with a 17.5-inch opening, the Cisco 3620 and Cisco 3640 routers protrude beyond the front of the rack.
Chapter 3 Installing the Router Installing the Chassis Figure 3-8 Cisco 3620 or Cisco 3640 Bracket Attachment—Front Panel Forward (23- or 24-Inch Rack) 0 1 2 3 ACTIVE H6252 1 READY 0 PCMCIA Note: The second bracket attaches to the other side of the chassis. Cisco 3631 Bracket Attachment—Front Panel Forward (19- and 23-Inch Racks) 82535 LEFT SERIES Use two screws on each side.
Chapter 3 Installing the Router Installing the Chassis 17327 Figure 3-10 Cisco 3660 Bracket Attachment—Front Panel Forward (19-Inch Rack) Note: The second bracket attaches to the other side of the chassis. Note: The second bracket attaches to the other side of the chassis.
Chapter 3 Installing the Router Installing the Chassis Rear-Panel-Forward Installation Figure 3-12 through Figure 3-17 show the rear-panel-forward bracket attachment locations. 26323 Figure 3-12 Cisco 3620 or Cisco 3640 Bracket Attachment—Rear Panel Forward (19-Inch Rack with a 17.5-Inch Opening) WO BRI S/T AUI EN Note: The second bracket attaches to the other side of the chassis. 15854 Figure 3-13 Cisco 3620 or Cisco 3640 Bracket Attachment—Rear Panel Forward (19-Inch Rack with a 17.
Chapter 3 Installing the Router Installing the Chassis 15855 Figure 3-14 Cisco 3620 or Cisco 3640 Bracket Attachment—Rear Panel Forward (23- or 24-Inch Rack) WO BRI S/T AUI EN Note: The second bracket attaches to the other side of the chassis.
Chapter 3 Installing the Router Installing the Chassis 82808 Figure 3-16 Cisco 3660 Bracket Attachment—Rear Panel Forward (19-Inch Rack) Note: The second bracket attaches to the other side of the chassis. 82806 Figure 3-17 Cisco 3660 Bracket Attachment—Rear Panel Forward (23-Inch Rack) Note: The second bracket attaches to the other side of the chassis.
Chapter 3 Installing the Router Installing the Chassis Center-Mount Installation Figure 3-18 through Figure 3-22 show how to install brackets for a center-mounted rack installation. ACT 72337 Figure 3-18 Cisco 3620 Center-Mount Bracket Attachment ACT LNK ACT LNK SERIAL AUI EN 0 ETHERNET 0 Note: The second bracket attaches to the other side of the chassis.
Chapter 3 Installing the Router Installing the Chassis Figure 3-21 Cisco 3640 Center-Mount Bracket Attachment (Requires Optional NEBS/ETSI Kit) 0 1 2 3 ACTIVE 1 READY 0 10970 PCMCIA Note: The second bracket attaches to the other side of the chassis. Note: The second bracket attaches to the other side of the chassis. The brackets can also be installed with the front panel forward.
Chapter 3 Installing the Router Installing the Chassis Mounting the Router in the Rack After you attach the brackets to the router, slide the router into the rack in the position shown in one of the following illustrations. Using your own screws, fasten the chassis to the rack. Warning Warning To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to ensure that the system remains stable.
Chapter 3 Installing the Router Installing the Chassis 15856 Figure 3-24 Mounting the Cisco 3620 or Cisco 3640 Router (19-Inch Rack with a 17.75-Inch Opening) 19-inch rack Note: The second bracket attaches to the rack at the other side of the chassis. The brackets can also be installed with the front panel forward.
Chapter 3 Installing the Router Installing the Chassis Figure 3-26 Mounting the Cisco 3631 Router (19-Inch Rack) RIGHT 62548 SERIES Note: The brackets can also be installed with the rear panel forward. 62547 Figure 3-27 Mounting the Cisco 3631 Router (23- Inch Rack) RIGHT SERIES Note: The brackets can also be installed with the rear panel forward.
Chapter 3 Installing the Router Installing the Chassis 17333 Figure 3-28 Mounting the Cisco 3660 Router (19-Inch Rack) Note: The second bracket attaches to the rack at the other side of the chassis. The brackets can also be installed with the front panel forward. 17334 Figure 3-29 Mounting the Cisco 3660 Router (23-Inch Rack) Note: The second bracket attaches to the rack at the other side of the chassis. The brackets can also be installed with the front panel forward.
Chapter 3 Installing the Router Installing the Chassis Wall-Mounting the Cisco 3620 Router This section explains how to mount the Cisco 3620 router on a wall. Tip When choosing a wall-mounting location, consider cable limitations and wall structure. The router is shipped with 19-inch rack-mount brackets, which can also be used for wall-mounting. If you ordered the 23- or 24-inch brackets, either pair could be used to wall-mount your router.
Chapter 3 Installing the Router Installing Chassis Ground Connection Installing Chassis Ground Connection All Cisco 3600 series router chassis require a reliable earth ground connection. You must connect the chassis to a reliable earth ground; the ground wire must be installed in accordance with local electrical safety standards. • For NEBS-compliant grounding, use size AWG 6 (13 mm2) wire and the ground lug provided in the accessory kit.
Chapter 3 Installing the Router Installing Chassis Ground Connection Figure 3-32 Required Ground-Lug Bracket Attachment on a Cisco 3640 Router (DC Power Supply Shown) Mounting screws Bracket Step 2 15846 Power supply Strip one end of the ground wire to the length required for the ground lug or terminal. – For the NEBS ground lug—approximately 0.75 in.
Chapter 3 Installing the Router Installing Chassis Ground Connection Figure 3-34 NEBS-Compliant Ground Lug Attachment on a Cisco 3620 Router with Redundant Power Supply (Cisco RPS) DC INPUT FOR USE WITH CISCO RPS +5V– – –14A, +12V– – –5A, -12V– – –3A Ground lug mounted on a Cisco 3620 router with Cisco RPS 15851 Bracket Power supply Figure 3-35 NEBS-Compliant Ground Lug Attachment on a Cisco 3640 Router Power supply 15847 Ground lug Cisco 3600 Series Routers Hardware Installation Guide OL-2056-0
Chapter 3 Installing the Router Installing Chassis Ground Connection 103009 Figure 3-36 Ground Lug Attachment Using Ring Terminal on a Cisco 3620 Router with Internal AC or DC Power Supply Ring terminal attached to a bracket Power supply Bracket Figure 3-37 Ground Lug Attachment Using Ring Terminal on a Cisco 3620 Router with Redundant Power Supply (Cisco RPS) DC INPUT FOR USE WITH CISCO RPS +5V– – –14A, +12V– – –5A, -12V– – –3A Ring terminal attached to a bracket Power supply 103010 Bracket Cis
Chapter 3 Installing the Router Installing Chassis Ground Connection Figure 3-38 Ground Lug Attachment Using Ring Terminal on a Cisco 3640 Router Power supply 103011 Ring terminal After the router has been installed and properly grounded, you can connect the power wiring; the WAN, LAN, and voice cables; and the cables for administrative access, as required for your installation.
Chapter 3 Installing the Router Installing Chassis Ground Connection Cisco 3631 Chassis Ground Connection To connect a Cisco 3631 chassis to ground, perform this procedure: Step 1 Strip one end of the ground wire to the length required for the ground lug or terminal. – For the NEBS ground lug—approximately 0.75 in. (20 mm) – For user-provided ring terminal—as required Step 2 Crimp the ground wire to the ground lug or ring terminal, using a crimp tool of the appropriate size.
Chapter 3 Installing the Router Installing Chassis Ground Connection Cisco 3660 Chassis Ground Connection To connect a Cisco 3660 chassis to ground, perform this procedure: Step 1 Strip one end of the ground wire to the length required for the ground lug or terminal. – For the NEBS ground lug—approximately 0.75 in. (20 mm) – For user-provided ring terminal—as required Step 2 Crimp the ground wire to the ground lug or ring terminal, using a crimp tool of the appropriate size.
Chapter 3 Installing the Router Installing Chassis Ground Connection Figure 3-42 Chassis Ground Connection Using Ring Terminal on a Cisco 3660 Router VCC OK SYSTEM FDX LINK 100Mbps FDX LINK 100Mbps 1 0 TC H TD EN RC LB/CN V0 103013 SEE MANUAL BEFORE INSTALLATION 0 RD V1 1 HIGH SPEED SERIAL 1HSSI IN USE VIC FXS IN USE VOICE 2V SERIAL 4T ETHERNET 4E SERIAL 3 SERIAL 2 SERIAL 1 SERIAL 0 ETH 3 ETH 2 ETH 1 3 2 1 CN/LP RXC 0 ETH 0 LINK RXD TXC TXD CN/LP RXC RXD TXC TXD CN/
Chapter 3 Installing the Router Power Connections Power Connections This section explains how to connect AC or DC power to Cisco 3600 series routers. It covers the following topics: • Connecting Routers to AC Power, page 3-27 • Connecting Routers to a DC-Input Power Supply, page 3-27 • Connecting Routers to the Cisco Redundant Power System, page 3-36 Connecting Routers to AC Power If your router uses AC power, connect it to a 15 A, 120 VAC (10 A, 240 VAC) circuit with overcurrent protection.
Chapter 3 Installing the Router Power Connections Depending on the type of router you are installing, see one of the following procedures: • Wiring the DC-Input Power Supply in Cisco 3620 and Cisco 3640 Routers, page 3-28 • Wiring the DC-Input Power Supply in Cisco 3631 Routers, page 3-30 • Wiring the DC-Input Power Supply in Cisco 3660 Routers, page 3-32 Wiring the DC-Input Power Supply in Cisco 3620 and Cisco 3640 Routers If your router has a DC-input power supply, follow the directions in this s
Chapter 3 Installing the Router Power Connections Warning The illustration shows the DC power supply terminal block. Wire the DC power supply as illustrated. The proper wiring sequence is ground to ground, positive to positive, and negative to negative. The ground wire should always be connected first and disconnected last. Statement 239 Caution The terminal arrangement on your router may not be identical to the arrangement shown in Figure 3-43 or Figure 3-44.
Chapter 3 Installing the Router Power Connections Wiring the DC-Input Power Supply in Cisco 3631 Routers If your router has a DC-input power supply, follow the directions in this section for proper wiring. DC Wiring Requirements A Cisco 3631 router with a DC-input power supply requires copper wire and crimp-type terminals for the power connections. Table 3-2 summarizes the wiring requirements. You can connect a single DC power source to either the A input or the B input.
Chapter 3 Installing the Router Power Connections Warning Step 4 Note When stranded wiring is required, use approved wiring terminations, such as closed-loop or spade-type with upturned lugs. These terminations should be the appropriate size for the wires and should clamp both the insulation and conductor. Statement 1002 Remove the plastic covers from the terminal block. Save them for reinstallation after you finish wiring. Do not remove the colored screw at either end of the terminal block.
Chapter 3 Installing the Router Power Connections Warning The safety cover is an integral part of the product. Do not operate the unit without the safety cover installed. Operating the unit without the cover in place will invalidate the safety approvals and pose a risk of fire and electrical hazards. Statement 117 Step 7 Secure the wires using cable ties as shown in Figure 3-47. The chassis has a cable-tie attachment below and to the right of the terminal block.
Chapter 3 Installing the Router Power Connections Table 3-3 DC Wiring Requirements for Cisco 3660 Routers Wire Termination Method Safety Ground Wire Size Overcurrent Protection 24 - 36 V, 16 A AWG 12 (3.0 mm2) Terminal block; wires retained by retention screws AWG 12 (3.0 mm2) 20 A maximum 36 - 60 V, 7 A AWG 14 (2.0 mm2), minimum Terminal block; wires retained by retention screws AWG 12 or 14 (3.0 or 2.0 mm2) 15 A maximum 48 - 60 V, 8 A AWG 14 (2.
Chapter 3 Installing the Router Power Connections Figure 3-48 Terminal Block Connections for –DC Input Power to Cisco 3660 Routers 0 V (return) -48 V 82493 Safety ground + Figure 3-49 Terminal Block Connections for +DC Input Power to Cisco 3660 Routers +48 V 0 V (return) + 72838 Safety ground If the power supply in your router has a plug connector, press the corresponding orange-colored release, and insert the positive, negative, and ground wires into the corresponding receptacles of the plug c
Chapter 3 Installing the Router Power Connections Figure 3-51 DC Wiring—Power Supply with Plug Connector in Cisco 3660 Routers AC PS 100-240V~, 4-2A, 50/60 Hz DC PS -48V to -60V , 8A Wire management bracket Negative Ground Positive 82403 DC terminal block Cisco 3600 Series Routers Hardware Installation Guide OL-2056-05 3-35
Chapter 3 Installing the Router Power Connections Figure 3-52 DC Wiring—Power Supply with Terminal Block in Cisco 3660 Routers INPUT +/- 24-36V 36-60V 16A 7A Wire management bracket 82770 + DC terminal block Negative Positive Safety ground Step 6 If your router has two power supplies installed, repeat Step 1 through Step 5 for the second power supply. Step 7 Turn on power to the DC circuit.
Chapter 3 Installing the Router Connecting WAN, LAN, and Voice Cables Connecting WAN, LAN, and Voice Cables This chapter describes how to connect the WAN, LAN, and voice interface cables. It includes the following sections: Note Warning • “Ports and Cabling” section on page 3-37 • “Connections for Cisco 3620, Cisco 3640, and Cisco 3631 Routers” section on page 3-39 • “Connections for Cisco 3660 Routers” section on page 3-39 One or two Ethernet cables are typically provided with the router.
Chapter 3 Installing the Router Connecting WAN, LAN, and Voice Cables Table 3-4 WAN, LAN, and Voice Connections Port or Connection Port type, color Connected to: Cable Ethernet RJ-45, yellow Ethernet hub Straight-through Ethernet T1/E1 WAN RJ-48C/CA81A, blue Network demarcation (telco demarc or equivalent) RJ-48 T1 Cisco serial 60-pin D-sub CSU/DSU and serial network or equipment Cisco Smart serial Cisco Smart CSU/DSU and serial network or compact connector, equipment blue For WIC-2T an
Chapter 3 Installing the Router Connecting WAN, LAN, and Voice Cables Connections for Cisco 3620, Cisco 3640, and Cisco 3631 Routers Connect each WAN, LAN, and voice cable to the appropriate connector on the chassis or on a network module or interface card. • Position the cables carefully, so that they do not put strain on the connectors. • Organize cables in bundles such that cables do not intertwine. • Inspect the cables to make sure that the routing and bend radiuses are satisfactory.
Chapter 3 Installing the Router Connecting WAN, LAN, and Voice Cables Figure 3-53 Typical Cable Arrangement 1 2 VCC OK SYSTEM FDX LINK 100Mbps FDX LINK 100Mbps 1 0 VOICE 2V V0 TC H TD LB/CN EN RC SEE MANUAL BEFORE INSTALLATION 0 RD 1 IN USE VIC FXS IN USE HIGH SPEED SERIAL 1HSSI V1 SERIAL 4T ETHERNET 4E SERIAL 3 SERIAL 2 SERIAL 1 SERIAL 0 ETH 3 ETH 2 ETH 1 3 2 1 0 ETH 0 LINK RXD TXC TXD CN/LP RXC RXD TXC TXD CN/LP RXC EN RXD TXC TXD CN/LP RXC RXD TXC ACT TXD
Chapter 3 Installing the Router Connecting WAN, LAN, and Voice Cables Step 2 If all of the cables are routed through the cutout at the left, leave the small panels in place on the chassis shield. If cables are routed through the openings in the chassis shield, remove the small panels as required to provide openings for the cables. (See Figure 3-54.
Chapter 3 Installing the Router Connecting WAN, LAN, and Voice Cables Figure 3-55 Cables Routed Through Openings in the Chassis Shield 1 2 VCC OK SYSTEM FDX LINK 100Mbps FDX LINK 100Mbps 1 0 VOICE 2V V0 TC H TD LB/CN EN RC SEE MANUAL BEFORE INSTALLATION 0 RD 1 IN USE VIC FXS IN USE HIGH SPEED SERIAL 1HSSI V1 SERIAL 4T ETHERNET 4E SERIAL 3 SERIAL 2 SERIAL 1 SERIAL 0 ETH 3 ETH 2 ETH 1 3 2 1 0 ETH 0 LINK RXD TXC TXD CN/LP RXC RXD TXC TXD CN/LP RXC EN RXD TXC TXD CN/
Chapter 3 Installing the Router Connecting to a Console Terminal or Modem Figure 3-56 Cables Routed Through the Chassis Cutout 1 1 2 2 FDX LINK 100Mbps FDX LINK 100Mbps VCC OK SYSTEM FDX LINK 100Mbps FDX LINK 100Mbps 82774 82417 VCC OK SYSTEM 1 0 1 0 1 LAN, WAN, and voice cables 2 Power wires Connecting to a Console Terminal or Modem Your router has asynchronous serial console and auxiliary ports.
Chapter 3 Installing the Router Connecting to a Console Terminal or Modem Connecting to the Console Port To connect a console terminal or a PC running terminal emulation software to the console port on the router, perform the following procedure: Step 1 Use the blue RJ-45-to-DB-9 console adapter cable to connect the router to a terminal. (See Figure 3-57 through Figure 3-60.
Chapter 3 Installing the Router Connecting to a Console Terminal or Modem Figure 3-58 Connecting a Console Terminal to a Cisco 3631 Router AIC-64 CONN 1 CONN 2 ASYNC CONN 3 CONN 4 STAT 31 30 27 29 26 28 25 ASYNC 24-31 ASYNC 8-15 EN 24 23 14 11 13 10 12 9 22 19 21 18 20 17 ASYNC 16-23 16 62576 15 8 ASYNC 0-7 CD 1 TD 2 4 RD 3 5 LP 6 AL 7 0 SEE MANU AL BEFO RE INSTA LLATION EN DSU 56K SEE MANU AL BEFO RE INSTA LLATION Console port connector (RJ-45)
Chapter 3 Installing the Router Connecting to a Console Terminal or Modem Figure 3-60 Connecting a Console Terminal to a Cisco 3660 Router VCC OK SYSTEM FDX LINK 100Mbps FDX LINK 100Mbps 1 0 17346 SEE MANUAL BEFORE INSTALLATION 0 TC H TD EN RC LB/CN V0 RD V1 1 HIGH SPEED SERIAL 1HSSI IN USE VIC FXS IN USE VOICE 2V SERIAL 4T ETHERNET 4E SERIAL 3 SERIAL 2 SERIAL 1 SERIAL 0 ETH 3 ETH 2 ETH 1 3 2 1 CN/LP RXC 0 ETH 0 LINK RXD TXC TXD CN/LP RXC RXD TXC TXD CN/LP RXC EN R
Chapter 3 Installing the Router Connecting to a Console Terminal or Modem H7240 Figure 3-61 Connecting a Modem to the Auxiliary Port on the Cisco 3620 Router SYSTEM RPS 0 1 CON ACTIVE AUX 1 READY PCMCIA Modem cable (MMOD) 0 AUX port connector (RJ-45) Modem RJ-45-to-DB-25 adapter EIA/TIA-232 Figure 3-62 Connecting a Modem to the Auxiliary Port on the Cisco 3631 Router AIC-64 CONN 1 CONN 2 ASYNC CONN 3 CONN 4 STAT 31 30 27 29 26 28 25 ASYNC 24-31 ASYNC 8-15 EN 24 23 14
Chapter 3 Installing the Router Connecting to a Console Terminal or Modem H7222 Figure 3-63 Connecting a Modem to the Auxiliary Port on the Cisco 3640 Router SYSTEM RPS CON AUX 0 1 2 3 ACTIVE 1 READY 0 PCMCIA Modem cable AUX port (RJ-45) Modem RJ-45-to-DB-25 adapter EIA/TIA-232 Cisco 3600 Series Routers Hardware Installation Guide 3-48 OL-2056-05
Chapter 3 Installing the Router Connecting to a Console Terminal or Modem Figure 3-64 Connecting a Modem to the Auxiliary Port on the Cisco 3660 Router VCC OK SYSTEM FDX LINK 100Mbps FDX LINK 100Mbps 1 0 17347 SEE MANUAL BEFORE INSTALLATION 0 TC H TD EN RC LB/CN V0 RD V1 1 HIGH SPEED SERIAL 1HSSI IN USE VIC FXS IN USE VOICE 2V SERIAL 4T ETHERNET 4E SERIAL 3 SERIAL 2 SERIAL 1 SERIAL 0 ETH 3 ETH 2 ETH 1 3 2 1 CN/LP RXC 0 ETH 0 LINK RXD TXC TXD CN/LP RXC RXD TXC RJ-45-to
Chapter 3 Installing the Router Connecting to a Console Terminal or Modem Identifying a Rollover Cable Use a rollover cable to connect to the asynchronous serial console and auxiliary ports. You can identify a rollover cable by comparing the two modular ends of the cable. Hold the cables side-by-side, with the tab at the back. The wire connected to the pin on the outside of the left plug should be the same color as the wire connected to the pin on the outside of the right plug. (See Figure 3-65.
Chapter 3 Installing the Router Powering Up the Router Powering Up the Router Warning Caution The plug-socket combination must be accessible at all times because it serves as the main disconnecting device. Statement 1019 To ensure adequate cooling, never operate the router unless the unit is completely closed.
Chapter 3 Installing the Router Powering Up the Router Power-Up Procedure To power up your Cisco router and verify that it goes through its initialization and self-test, follow this procedure. When the procedure is finished, the Cisco router is ready to configure. If you encounter problems when you power on the router, see Appendix A, “Troubleshooting.” For information about the ROM monitor and the bootstrap program, see Appendix B, “Using the ROM Monitor.
Chapter 3 Installing the Router Configuring the Router If SDM is installed on your router, Cisco recommends using SDM to perform the initial configuration. For configuration procedures using SDM, refer to the quick start guide that shipped with your router. You can also access the Cisco 3600 series routers quick start guides online at: http://www.cisco.com/univercd/cc/td/doc/product/access/acs_mod/cis3600/36xx_qsg/index.
Chapter 3 Installing the Router Configuring the Router Note If you need help with interface and port numbering, see the “Interface Numbering” section on page 1-8. Initial Configuration Using the Setup Command Facility This section shows how to use the setup command facility to configure a host name for the router, set passwords, and configure an interface for communication with the management network.
Chapter 3 Installing the Router Configuring the Router Step 5 Enter an enable password that is different from the enable secret password. This password is not encrypted (less secure) and can be seen when viewing the configuration: The enable password is used when you do not specify an enable secret password, with some older software versions, and some boot images.
Chapter 3 Installing the Router Configuring the Router ! interface FastEthernet0/0 no shutdown media-type 100BaseX half-duplex ip address 172.1.2.3 255.255.0.0 ! interface FastEthernet0/1 shutdown no ip address ! end Step 12 Respond to the following prompts. Select [2] to save the initial configuration.: [0] Go to the IOS command prompt without saving this config. [1] Return back to the setup without saving this config. [2] Save this configuration to nvram and exit.
Chapter 3 Installing the Router Configuring the Router Initial Configuration Using the CLI (Manual Configuration) This section shows how to bring up a command-line interface (CLI) prompt for configuration using the CLI, and it directs you to documentation for the CLI configuration.You can use the CLI if you see the following messages at the end of the startup sequence: --- System Configuration Dialog --At any point you may enter a question mark '?' for help.
Chapter 3 Installing the Router Configuring the Router Cisco 3600 Series Routers Hardware Installation Guide 3-58 OL-2056-05
A P P E N D I X A Troubleshooting Your Cisco 3600 series router goes through extensive testing and burn-in before leaving the factory. If you encounter problems, use the information in this appendix to help isolate problems or to eliminate the router as the source of the problem.
Appendix A Troubleshooting Isolating Problems When problem solving, consider the following router subsystems: • Power and cooling systems—External power source, power cable, router power supply and circuit breaker, and router blower and fan. Also consider inadequate ventilation or air circulation. • Modules—LEDs on the modules can help identify a failure. • Cables—External cables that connect the router to the network.
Appendix A Troubleshooting Isolating Problems Environmental Reporting Features If the router is operating at an abnormally high temperature, you see the following message on the console screen: %SYS-1-OVERTEMP: System detected OVERTEMPERATURE condition. Please resolve cooling problem immediately! Some causes of abnormally high router temperature are: • Fan failure • Air conditioner failure in the room • Air blockage to cooling vents Take steps to correct the problem.
Appendix A Troubleshooting Reading Front-Panel LEDs • Router boots, but the console screen is frozen. – Check the external console connection. – Verify that the parameters for your terminal are set as follows: (a) The same data rate as configured for the router (9600 bps is the default) (b) 8 data bits (c) No parity generated or checked (d) 2 stop bits • Router powers on and boots only when a particular module is removed. – Check the module.
Appendix A Troubleshooting Reading Front-Panel LEDs Cisco 3640 Router Front-Panel LEDs 1 0 1 2 3 ACTIVE RPS CON Figure A-3 PCMCIA AUX System and RPS LEDs Network activity LEDs PCMCIA LEDs Cisco 3660 Router Front Panel LEDs ACTIVE FE SYSTEM PS1 0 READY PS2 17903 SYSTEM H7042 Figure A-2 READY 0/0 0/1 1 2 3 4 5 6 ACTIVE FE SYSTEM PS1 PS2 READY 0/0 0/1 1 2 3 4 5 6 Note The Cisco 3660 router has system LEDs on the front and rear panels.
Appendix A Troubleshooting Reading Front-Panel LEDs Table A-1 SYSTEM LED in Cisco 3620, Cisco 3640, and Cisco 3660 Routers Color Description Off Router is not receiving power. Blinking green Router is running the ROM monitor. No errors detected. Solid green Router is operating normally. No errors detected. Amber Router is receiving power but not functioning properly. Possible power-on self-test error or over-temperature condition detected. Alternating Power-on self-test detected.
Appendix A Troubleshooting Reading Front-Panel LEDs Note Your router’s front or rear panel shows ACTIVE slot# and READY slot# LEDs corresponding to the number of network module slots in the router. (See Table A-4.) The Cisco 3620 router has two slots numbered 0 and 1; the Cisco 3640 router has four slots numbered 0, 1, 2, and 3; and the Cisco 3660 router has six slots numbered 1, 2, 3, 4, 5, and 6. Note The Cisco 3660 router has PCMCIA slots located on its rear panel. (See Figure A-6.
Appendix A Troubleshooting Reading Rear-Panel LEDs Table A-5 Cisco 3631 Front-Panel LEDs LED Color Power Supply Status POWER Off No power to system. Green Power to the system. SYS/RPS Slow blinking green System initialization in progress. ACTIVITY Solid green System software running. No RPS failure. Fast blinking green RPS failure after system software is running. Blinking green Blinking indicates network activity.
Appendix A Troubleshooting Reading Rear-Panel LEDs Rear-Panel LEDs on Cisco 3660 Routers For an explanation of the Cisco 3660 rear-panel LEDs, see: • SYSTEM LED (see Table A-1) • Power LED (see Table A-7) • Fast Ethernet connector LEDs (see Table A-8) • PCMCIA card LEDs (see Table A-4) • Power supply LEDs (see Table A-3) See Figure A-6 for the locations of these LEDs. Note The system LED on the rear panel of the Cisco 3660 router has the same function as the system LED on the front panel.
Appendix A Troubleshooting Error Messages Table A-8 Fast Ethernet Connector LEDs LED Color Status FDX Green Data transmission is in full-duplex mode. Off Data transmission is in half-duplex mode. Green Ethernet link is established. Off No established link. Green 100-Mbps communication speed attained. Off 10-Mbps communication speed attained, or no link established.
Appendix A Troubleshooting Error Messages Table A-9 Cisco 3600 Series Error Messages Message Error: %C3600-3-NOMAC: Can’t allocate MAC address for interface 1/1 Explanation: MAC address allocation failed because the specified slot and port combination exceeds the hardware configuration. Recovery: Reallocate the MAC address. Error: %C3600-3-BADPLAT: Unknown platform type Explanation: The Cisco IOS software image does not recognize the revision level of the router’s mainboard.
Appendix A Troubleshooting Error Messages Table A-9 Cisco 3600 Series Error Messages (continued) Message Error: %C3600-3-SLOTS: Number of slots in chassis is undefined. Explanation: The number of slots is undefined in the cookie. Recovery: Contact your technical support representative to upgrade your system. (See the “Obtaining Technical Assistance” section on page xviii.) Error: %C3600-4-COOKIE: Corrupt or missing MAC address cookie/n using random base xxx. Explanation: The cookie is corrupt.
Appendix A Troubleshooting Error Messages Table A-10 Cisco 3660 System Error and Status Messages (continued) LED Type LED Color Message System Amber Error: %SYS-1-OVERTEMP: System detected OVERTEMPERATURE condition.
Appendix A Troubleshooting Error Messages Table A-10 Cisco 3660 System Error and Status Messages (continued) LED Type LED Color Message PS1, PS2, LED on power supply rear panel Amber Error: %PS-3-DCOUTPUTVOLTFAIL: System detected Power System # DC FAIL condition. Explanation: The cable connected to the specified DC power supply (1 or 2) is loose or the DC power supply has failed. Recovery: 1. Check the power supply LEDs to identify the faulty unit. 2.
Appendix A Troubleshooting Error Messages Table A-10 Cisco 3660 System Error and Status Messages (continued) LED Type LED Color Message System Amber Error: %PS-3-MULTFAIL: There is more than one failure with the Power System #; please resolve problems immediately. PS1, PS2, LED on power supply rear panel Amber Explanation: The specified power supply (1 or 2) has experienced multiple failures. This is a critical condition that must be resolved immediately. Recovery: 1.
Appendix A Troubleshooting Recovering a Lost Password Table A-10 Cisco 3660 System Error and Status Messages (continued) LED Type LED Color Message — — Error: %OIR-6-INSCARD: Card inserted in slot x, interfaces administratively shut down. Explanation: The online-insertion-and-removal (OIR) function detected the insertion of a network module processor in the specified chassis slot (1 through 6).
A P P E N D I X B Using the ROM Monitor This appendix describes the use of the ROM monitor (also called the bootstrap program), which is the firmware that runs when you power up or restart a Cisco router. During normal operation, the ROM monitor helps to initialize the processor hardware and boot the operating system software. You can also use the ROM monitor to: • Help isolate hardware problems encountered when installing your router.
Appendix B Using the ROM Monitor ROM Monitor Commands As long as the configuration register value remains 0x0, you must manually boot the operating system from the console. Refer to the boot command in the “ROM Monitor Command Descriptions” section on page B-4. The two methods of entering the ROM monitor mode are as follows: Enter ROM Monitor Mode by Using the reload Command Connect to the router from a console, and follow these steps: Step 1 Restart the router with the reload command.
Appendix B Using the ROM Monitor ROM Monitor Syntax Conventions dev dir dis dnld frame help history iomemdef meminfo repeat reset rommon-pref set stack sync sysret tftpdnld unalias unset xmodem rommon 2> Note list the device table list files in the file system display instruction stream serial download a program module print out a selected stack frame monitor builtin command help monitor command history set IO mem to a default 25% main memory information repeat a monitor command system reset select ROMM
Appendix B Using the ROM Monitor ROM Monitor Command Descriptions ROM Monitor Command Descriptions Router Management Commands This section lists some useful ROM monitor commands. Refer to the Cisco IOS configuration guides and command references for more information on ROM monitor commands. Boot Commands in the ROM Monitor Functions of Boot Commands The router always boots first from a Cisco IOS image in the Flash memory, because there is no separate, dedicated boothelper image ([rx]boot).
Appendix B Using the ROM Monitor ROM Monitor Command Descriptions Entering Boot Commands The boot command syntax is as follows, where: • partition is a partition number in the Flash memory • filename is the Cisco IOS image file name • tftpserver is the IP address of the TFTP server • -x directs the router to load the image but not execute the boot process • -v (Verbose) specifies that progress print setting messages and error information be displayed boot [flash: [partition: [filename]] | slot0:
Appendix B Using the ROM Monitor ROM Monitor Command Descriptions Informational Commands in the ROM Monitor dev—List boot device identifications on the router, for example: rommon 10 > dev Devices in device table: id name flash: flash slot0: PCMCIA slot 0 slot1: PCMCIA slot 1 eprom: eprom dir device:[partition:]—Lists the files on the named device. For example: rommon 8> dir flash: File size 2229799 bytes (0x220627) Checksum 0x469e File name C3660-is-mz.
Appendix B Using the ROM Monitor ROM Monitor Command Descriptions Debugging Commands Most debugging commands are functional only when Cisco IOS software has crashed or failed to initialize (boot). Debugging commands should normally be entered only under the direction of a Cisco engineer. If you enter a debugging command and Cisco IOS crash information is not available, the following error message appears: “xxx: kernel context state is invalid, cannot proceed.
Appendix B Using the ROM Monitor ROM Monitor Command Descriptions Modifying the Configuration Register in Menu Mode Entering the confreg command without an argument displays the contents of the configuration register, and prompts you to alter the contents by describing the meaning of each bit.
Appendix B Using the ROM Monitor Recovering Cisco IOS Software Images Recovering Cisco IOS Software Images If both the boot and system images have been erased and only the ROM monitor is available, you can use the ROM monitor xmodem command to copy a Cisco IOS image to Flash memory from the console. The console can be connected directly to the router through the console port, or remotely through a modem connected to the auxiliary port. Note Copying a Cisco IOS image from the console is very slow.
Appendix B Using the ROM Monitor Recovering Cisco IOS Software Images Procedure for the xmodem Command To copy a Cisco IOS image from a console to Flash memory, perform the following procedure. Note File transfer from a console is slow and will take many minutes. Step 1 Connect the console using the instructions in the “Connecting to a Console Terminal or Modem” section on page 3-43. Step 2 Power on the router.
A P P E N D I X C Configuration Register This appendix describes the factory default settings of the configuration register, and procedures for changing those settings. This appendix has the following sections: • Configuration Register Settings, page C-1 • Changing Configuration Register Settings, page C-2 • Configuring the Boot Field, page C-4 • Enabling Booting from Flash Memory, page C-6 Configuration Register Settings The router has a 16-bit configuration register in NVRAM.
Appendix C Configuration Register Changing Configuration Register Settings Table C-1 Configuration Register Bit Meanings Bit Number Hexadecimal Meaning 00–03 0x0000-0x000F Boot field. (See Table C-2.) 06 0x0040 Causes the system software to ignore the contents of NVRAM. 07 0x0080 OEM bit enabled. 08 0x0100 Break disabled. 09 0x0200 Causes the system to use the secondary bootstrap. This is typically not used (set to 0). 10 0x0400 IP broadcast with all zeros.
Appendix C Configuration Register Changing Configuration Register Settings Note In this publication, references to Cisco 3660 routers include both Cisco 3661 and Cisco 3662 models. Step 2 Configure your terminal or terminal emulation software for 9600 baud (default), 8 data bits, no parity, and 2 stop bits. Step 3 Power on the router.
Appendix C Configuration Register Configuring the Boot Field Configuring the Boot Field The lowest four bits of the configuration register (bits 3, 2, 1, and 0) form the boot field. (See Table C-2.
Appendix C Configuration Register Configuring the Boot Field Table C-3 Configuration Register Settings for Broadcast Address Destination Bit 10 Bit 14 Address ( ) Off Off On Off On On Off On Bit 13 determines the router’s response to a bootload failure. Setting bit 13 causes the router to load operating software from ROM after six unsuccessful attempts to load a boot file.
Appendix C Configuration Register Enabling Booting from Flash Memory Enabling Booting from Flash Memory To enable booting from Flash memory, set bits 3, 2, 1, and 0 to a value between 2 to 15. To specify a filename to boot, enter the system software configuration command boot system flash [device:] [partition:] [filename] in the configuration file. By specifying the device and partition in the command, you can configure the router to boot from the PCMCIA cards.
I N D EX bracket attachment Symbols ? (help) command B-2 Numerics for rack-mounting 3-5 to 3-13 for wall-mounting 3-18 C 100Mbps LED (Cisco 3631 rear panel) A-8 cables, provided 100Mbps LED (Cisco 3660 rear panel) A-10 Caution symbol, meaning of 2-7 ix chassis desktop installation A dimensions AC power connection ACTIVE LED (Cisco 3620, 3640, 3660) ACTIVITY LED (Cisco 3631 front panel) ACT LED (Cisco 3631 rear panel) AIMs, installing 1-12 to 1-15 grounding 3-27 A-8 A-7 A-8 3-3 3-
Index reload reset B-2 D B-6 ROM monitor stack DCE connections B-1 to B-10 DC power connections B-7 sysret Cisco 3620 and Cisco 3640 B-7 xmodem B-9 compact Flash memory cards, installing compliance 1-6 boot field Cisco 3631 3-30 to 3-32 Cisco 3660 3-32 to 3-36 debugging commands 1-15 desktop installation configuration register dev command C-4 changing settings configuration-register command confreg command C-6 B-2 documentation Cisco IOS software B-7 obtaining 3-27 asynch
Index Figures I auxiliary port connection 3-47 to 3-49 bracket attachment for rack-mounting 3-6 to 3-13 i (initialize) command bracket attachment for wall-mounting 3-18 installation brackets, rack-mounting checklist 3-4, 3-5 2-6 cable routing 3-42, 3-43 desktop chassis views 1-2 to 1-5 rack-mounting console terminal connection DC power connections DC wire routing 2-4 2-8 interface numbering 3-32, 3-35, 3-36 Grounding Lug Fastened to Cisco 3660 Chassis LEDs on front panel 3-3 to 3-
Index M R meminfo command memory rack-mounting the chassis B-6 racks, equipment 1-6 to 1-7 modem connection 3-3 to 3-17 2-5 READY LED (Cisco 3620, 3640, 3660) 3-46 A-7 rear panel Cisco 2600 series (figure) N record keeping, site log netboot network connections reload command 2-10 network modules, installing reset command 1-5 commands 1-6 syntax using P RPS LED B-6 3-50 B-2 to B-8 B-3 B-1 A-6 2-7 PCMCIA cards 1-6 S PCMCIA LED (Cisco 3620, 3640, 3660) PCMCIA LED (Cisco 3660
Index specifications WAN connections 3-38 Cisco 3620 1-12 telephone jacks, safety during installation Cisco 3631 1-13 temperature, operating Cisco 3640 1-14 TFTP server Cisco 3660 1-15 Token Ring connections memory processor system B-4 2-11 cables 2-12 A-3 connections 1-12 stack command B-7 static electricity damage 2-2 SYS/RPS LED (Cisco 3631 front panel) sysret command 2-8 troubleshooting 1-6 serial ports 1-12 to 1-15 tools required for installation 1-6 2-2 A-8 B-7 SY
Index Warnings DC power supply installation 3-31 2-1 lightning activity 3-37 main disconnection 3-51 qualified personnel 3-1 restricted access 3-1 secure power cabling SELV circuit 3-28, 3-30 2-10 TN power systems 2-3 WAN port voltages 2-13 warnings, translations of ix WICs See WAN interface cards wiring AC power supplies 3-27 DC power supplies 3-27 to 3-36 telephone 2-2 X xmodem command B-9 Cisco 3600 Series Routers Hardware Installation Guide IN-6 OL-2056-05