User Manual

39
Cisco Connected Grid 3G Module Installation and Configuration Guide
OL-25991-01
Troubleshooting and Diagnostics
QCOM: SWI6085_FP.01.28
BOOT: SWI6085_PP.01.33.01 2010/06/24 15:02:12
APPL: SWI6085_PP.01.33.01 2010/06/24 15:02:12
USBD: SWI6085_GENERIC.00.01
USB VID: 0x1199 PID: 0x0028
ESN: 0x60D2271B
+GCAP: +CIS707-A, CIS-856, CIS-856-A, +MS, +ES, +DS, +FCLASS
SKU: 0x82BB5
OK
Exit
<------ To return to the Console prompt.
Note To return to the Console prompt: Press exit.
Table 15 show useful AT commands:
Checking Signal Strength
If the Received Signal Strength Indication (RSSI) level is very low (for example, if it is less than -110
dBm), follow these steps:
Step 1 Check the antenna connection. Make sure the QMA connector is correctly threaded and tightened.
Step 2 If you are using a remote antenna, move the antenna cradle and check if the RSSI has improved.
Step 3 Contact your wireless service provider to verify that there is service availability in your area.
Verifying Service Availability (GSM Module)
The following is sample show cellular 3/1 all command output for a scenario where the antenna is
disconnected and a modem data profile has not been created.
The error in this case has been highlighted below:
Router# show cellular 3/1 all
Table 15 AT Commands
AT Command Description
AT!HSDCAT? To get programmed DPA Category
AT!HSUCAT? To get programmed UPA Category
AT+BAND? To find the band
AT+CPIN? To get SIM card status
AT!GSTATUS? Status
AT!SCACT=1,1 Connect to network
ATI Get hardware and software details of the modem