User Manual

41
Cisco Connected Grid 3G Module Installation and Configuration Guide
OL-25991-01
Troubleshooting and Diagnostics
Successful Call Setup (GSM Module)
The following are the single-line debug output for key steps while establishing a successful connection.
Cellular Driver Started
The debug cellular trace command output provides the following output:
...
2009 Jan 1 07:53:37.201398 cellpm: Cellular start driver: ifindex 29180000
...
Modem is Enabled
The debug cellular trace command output provides the following output:
...
2009 Jan 1 07:53:37.232260 cellpm: Receive modem enabled notification
...
Chat Script Invoked
The debug chat trace command output provides the following output:
...
2009 Jan 1 07:53:37.265470 dialer: CHAT SCRIPT gsm1_x profile 1
...
Packet Session Activated Successfully
The debug cellular trace command output provides the following output:
...
2009 Jan 1 07:53:39.724489 cellpm: Send MTS - PKT SESS ACTIVATED to dialer
...
Stop Dialer Since Connection is Established
The debug dialer trace command output provides the following output:
...
2009 Jan 1 07:53:39.724766 dialer: Session activated. Dialer1 stop dialing
...
Retrieving the Electronic Serial Number
If your network provider requests the 11-digit decimal equivalent of your Electronic Serial Number
(ESN), you must retrieve your ESN, then convert it to decimal notation. See also, Converting
Hexadecimal ESN to Decimal Notation, page 42.
The ESN number is located directly on the modem label in hexadecimal notation. It can also be retrieved
using the Cisco IOS CLI using the show cellular 3/1 all command.
GSM Module Sample Output
The sample output below shows the IMEI number:
Router# show cellular 3/1 all
Hardware Information
====================
Modem Firmware Version = T1_0_3_2AP R361 CNSZXD00000061 2011/04/15 17:40:48