Cisco UCS C220 Server Installation and Service Guide Covers Server Generation M3 April 12, 2013 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
CONTENTS Preface vii Related Documentation Organization Audience vii viii Documentation Feedback Conventions vii viii viii Obtaining Documentation and Submitting a Service Request CHAPTER 1 Overview 1-1 External Features Overview 1-1 Summary of Server Features 1-3 CHAPTER 2 Installing the Server xiii 2-1 Unpacking and Inspecting the Server 2-2 Preparing for Server Installation 2-3 Installation Guidelines 2-3 Rack Requirements 2-4 Equipment Requirements 2-4 Slide Rail Adjustment Range 2-4
Contents CHAPTER 3 Maintaining the Server 3-1 Server Monitoring and Management Tools 3-1 Cisco Integrated Management Interface (CIMC) Server Configuration Utility 3-1 3-1 Status LEDs and Buttons 3-2 Front Panel LEDs 3-2 Rear Panel LEDs and Buttons 3-4 Internal Diagnostic LEDs 3-6 Preparing for Server Component Installation 3-7 Required Equipment 3-7 Shutting Down and Powering Off the Server 3-7 Removing and Replacing the Server Top Cover 3-8 Replaceable Component Locations 3-9 Serial Number Location
Contents Cisco Flexible Flash Card Replacement Procedure 3-40 Replacing the LSI RAID Battery Backup Unit or SuperCap Power Module 3-42 Installing a Trusted Platform Module 3-44 Enabling the Intel Trusted Execution Technology (TXT) Feature For the TPM 3-45 Replacing a SCU Upgrade ROM Module 3-47 Replacing a Software RAID Key Module 3-48 Replacing Power Supplies 3-49 Enabling or Disabling the Internal USB Port 3-50 APPENDIX A Server Specifications A-1 Physical Specifications A-1 Environmental Specific
Contents RAID Controller Cabling C-19 Cable Routing C-19 Cisco UCS C220 Server Cabling C-20 Backplane and Expander Options C-20 SFF 8-Drive Backplane Cabling C-20 LFF 4-Drive Backplane Cabling C-22 Restoring RAID Configuration After Replacing a RAID Controller For More Information APPENDIX D C-23 C-23 Installation for Cisco UCS Integration D-1 Cisco UCS C220 Server Installation and Service Guide vi OL-25760-01
Preface This preface describes the audience, organization, and conventions of the Cisco UCS C220 Server Installation and Service Guide. It also provides information about how to obtain related documentation.
Preface Audience This guide is for experienced network administrators who configure and maintain Cisco servers. Documentation Feedback To provide technical feedback on this document, or to report an error or omission, please send your comments to ucs-docfeedback@external.cisco.com. We appreciate your feedback. Conventions This document uses the following conventions for notes, cautions, and safety warnings. Notes and cautions contain important information that you should know.
Preface Varoitus TÄRKEITÄ TURVALLISUUSOHJEITA Tämä varoitusmerkki merkitsee vaaraa. Tilanne voi aiheuttaa ruumiillisia vammoja. Ennen kuin käsittelet laitteistoa, huomioi sähköpiirien käsittelemiseen liittyvät riskit ja tutustu onnettomuuksien yleisiin ehkäisytapoihin. Turvallisuusvaroitusten käännökset löytyvät laitteen mukana toimitettujen käännettyjen turvallisuusvaroitusten joukosta varoitusten lopussa näkyvien lausuntonumeroiden avulla.
Preface Aviso INSTRUÇÕES IMPORTANTES DE SEGURANÇA Este símbolo de aviso significa perigo. Você está em uma situação que poderá ser causadora de lesões corporais. Antes de iniciar a utilização de qualquer equipamento, tenha conhecimento dos perigos envolvidos no manuseio de circuitos elétricos e familiarize-se com as práticas habituais de prevenção de acidentes.
Preface Aviso INSTRUÇÕES IMPORTANTES DE SEGURANÇA Este símbolo de aviso significa perigo. Você se encontra em uma situação em que há risco de lesões corporais. Antes de trabalhar com qualquer equipamento, esteja ciente dos riscos que envolvem os circuitos elétricos e familiarize-se com as práticas padrão de prevenção de acidentes. Use o número da declaração fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham o dispositivo.
Preface Cisco UCS C220 Server Installation and Service Guide xii OL-25760-01
Preface Obtaining Documentation and Submitting a Service Request For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at: http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.
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CH A P T E R 1 Overview This chapter provides an overview of the Cisco UCS C220 server features. External Features Overview, page 1-1 Summary of Server Features, page 1-3 External Features Overview The figures in this chapter show an overview of external server features. (Internal server features are illustrated in Figure 3-5 on page 3-9.
Chapter 1 Overview Figure 1-1 shows the front panel features of the SFF drives version of the server.
Chapter 1 Overview Figure 1-3 shows the rear panel features of the server (identical for both versions of the server).
Chapter 1 Table 1-1 Power Overview Cisco UCS C220 Server Features (continued) Up to two power supplies, both either 450W or 650W each. Redundant as 1+1. Do not mix power supply types in the server. See Power Specifications, page A-3 for more information on power supplies. Cooling Five hot-swappable fan modules for front-to-rear cooling. PCIe I/O Two horizontal PCIe5 expansion slots on risers. See Replacing a PCIe Card, page 3-33 for slot specifications.
CH A P T E R 2 Installing the Server This chapter describes how to install the server, and it includes the following sections: Note Warning • Unpacking and Inspecting the Server, page 2-2 • Preparing for Server Installation, page 2-3 • Installing the Server In a Rack, page 2-5 • Initial Server Setup, page 2-8 • System BIOS and CIMC Firmware, page 2-12 • Updating the BIOS and CIMC Firmware, page 2-12 • Service Headers and Jumpers, page 2-14 Before you install, operate, or service a server,
Chapter 2 Installing the Server Unpacking and Inspecting the Server Unpacking and Inspecting the Server Caution When handling internal server components, wear an ESD strap and handle modules by the carrier edges only. Tip Keep the shipping container in case the server requires shipping in the future. Note The chassis is thoroughly inspected before shipment. If any damage occurred during transportation or any items are missing, contact your customer service representative immediately.
Chapter 2 Installing the Server Preparing for Server Installation Preparing for Server Installation This section provides information about preparing for server installation, and it includes the following topics: • Installation Guidelines, page 2-3 • Rack Requirements, page 2-4 • Equipment Requirements, page 2-4 • Slide Rail Adjustment Range, page 2-4 Installation Guidelines Warning To prevent the system from overheating, do not operate it in an area that exceeds the maximum recommended ambient t
Chapter 2 Installing the Server Preparing for Server Installation • Ensure that the air-conditioning meets the thermal requirements listed in the Server Specifications. • Ensure that the cabinet or rack meets the requirements listed in the “Rack Requirements” section on page 2-4. • Ensure that the site power meets the power requirements listed in the Server Specifications. If available, you can use an uninterruptible power supply (UPS) to protect against power failures.
Chapter 2 Installing the Server Installing the Server In a Rack Installing the Server In a Rack This section describes how to install the server in a rack. Warning To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to ensure that the system remains stable. The following guidelines are provided to ensure your safety: This unit should be mounted at the bottom of the rack if it is the only unit in the rack.
Chapter 2 Installing the Server Installing the Server In a Rack Step 2 Install the slide rails onto the rack: a. Position a slide-rail assembly inside the two left-side rack posts (see Figure 2-3). Use the “FRONT” and “REAR” markings on the slide-rail assembly to orient the assembly correctly with the front and rear rack posts. b. Note Position the front mounting pegs so that they enter the desired front rack-post holes from the front.
Chapter 2 Installing the Server Installing the Server In a Rack Step 4 b. Push the server into the slide rails until it stops at the internal stops. c. Push in the plastic release clip on each inner rail (labelled PUSH), and then continue pushing the server into the rack until its front latches engage the rack posts. Attach the (optional) cable management arm (CMA) to the rear of the slide rails: The CMA is designed for mounting on either the right or left slide rails.
Chapter 2 Installing the Server Initial Server Setup Initial Server Setup This section includes the following topics: • Connecting and Powering On the Server (Standalone Mode), page 2-8 • NIC Modes and NIC Redundancy Settings, page 2-11 Connecting and Powering On the Server (Standalone Mode) Note This section describes how to power on the server, assign an IP address, and connect to server management when using the server in standalone mode.
Chapter 2 Installing the Server Initial Server Setup Step 3 Set NIC mode, NIC redundancy, and choose whether to enable DHCP or set static network settings: a. Press the Power button to boot the server. Watch for the prompt to press F8. b. During bootup, press F8 when prompted to open the BIOS CIMC Configuration Utility. c.
Chapter 2 Installing the Server Initial Server Setup Step 4 Connect to the CIMC for server management. Connect Ethernet cables from your LAN to the server, using the ports that you selected by your NIC Mode setting in Step 3. The Active-active and Active-passive NIC redundancy settings require you to connect to two ports. Step 5 Use a browser and the IP address of the CIMC to connect to the CIMC Setup Utility.
Chapter 2 Installing the Server Initial Server Setup NIC Modes and NIC Redundancy Settings This server has the following NIC mode settings that you can choose from: • Shared LOM EXT (default)—This is shared LOM extended mode. This is the factory-default setting, along with Active-active NIC redundancy and DHCP-enabled. With this mode, the shared LOM and Cisco Card interfaces are both enabled. In this mode, DHCP replies are returned to both the shared LOM ports and the Cisco card ports.
Chapter 2 Installing the Server System BIOS and CIMC Firmware System BIOS and CIMC Firmware This section includes information about the system BIOS and it includes the following sections: • Updating the BIOS and CIMC Firmware, page 2-12 • Accessing the System BIOS, page 2-13 Updating the BIOS and CIMC Firmware Caution When you upgrade the BIOS firmware, you must also upgrade the CIMC firmware to the same version or the server will not boot.
Chapter 2 Installing the Server System BIOS and CIMC Firmware Accessing the System BIOS To change the BIOS settings for your server, follow these steps. Detailed instructions are also printed on the BIOS screens. Step 1 Enter the BIOS setup utility by pressing the F2 key when prompted during bootup. Note The version and build of the current BIOS are displayed on the Main page of the utility. Step 2 Use the arrow keys to select the BIOS menu page.
Chapter 2 Installing the Server Service Headers and Jumpers Service Headers and Jumpers This section includes the following topics: • Header Locations on the Motherboard, page 2-14 • Using the BIOS Recovery Header J41, page 2-15 • Using the Clear CMOS Header J37, page 2-17 Header Locations on the Motherboard See Figure 2-5. The block of headers is shown in red. The individual headers are shown in the magnified view. The pin numbering is the same for all headers in the block.
Chapter 2 Installing the Server Service Headers and Jumpers Using the BIOS Recovery Header J41 Depending on which stage the BIOS becomes corrupted, you might see different behavior. • If the BIOS BootBlock is corrupted, you might see the system get stuck on the following message: Initializing and configuring memory/hardware • If it is a non-BootBlock corruption, the following message is displayed: ****BIOS FLASH IMAGE CORRUPTED**** Flash a valid BIOS capsule file using CIMC WebGUI or CLI interface.
Chapter 2 Installing the Server Service Headers and Jumpers Procedure 2: Use Recovery Jumper and recovery.cap File See Figure 2-5 for the location of the J41 header. Step 1 Download the BIOS update package and extract it to a temporary location. Step 2 Copy the contents of the extracted recovery folder to the root directory a USB thumb drive. The recovery folder contains the recovery.cap file that is required in this procedure. Note The recovery.
Chapter 2 Installing the Server Service Headers and Jumpers Using the Clear CMOS Header J37 See Figure 2-5 for the location of this header. You can jumper this header to clear the server’s CMOS settings in the case of a system hang. For example, if the server hangs because of incorrect settings and does not boot, use this jumper to invalidate the settings and reboot with defaults. Caution Clearing the CMOS removes any customized settings and might result in data loss.
Chapter 2 Installing the Server Service Headers and Jumpers Cisco UCS C220 Server Installation and Service Guide 2-18 OL-25760-01
CH A P T E R 3 Maintaining the Server This chapter describes how to diagnose server system problems using LEDs.
Chapter 3 Maintaining the Server Status LEDs and Buttons Status LEDs and Buttons This section describes the location and meaning of LEDs and buttons and includes the following topics • Front Panel LEDs, page 3-2 • Rear Panel LEDs and Buttons, page 3-4 • Internal Diagnostic LEDs, page 3-6 Front Panel LEDs Figure 3-1 shows the front panel LEDs. Table 3-1 defines the LED states.
Chapter 3 Maintaining the Server Status LEDs and Buttons Table 3-1 Front Panel LEDs, Definitions of States (continued) LED Name System status State • Green—The server is running in normal operating condition. • Green, blinking—The server is performing system initialization and memory check. • Amber, steady—The server is in a degraded operational state. For example: – Power supply redundancy is lost. – CPUs are mismatched. – At least one CPU is faulty. – At least one DIMM is faulty.
Chapter 3 Maintaining the Server Status LEDs and Buttons Rear Panel LEDs and Buttons Figure 3-2 shows the rear panel LEDs and buttons. Table 3-2 defines the LED states.
Chapter 3 Maintaining the Server Status LEDs and Buttons Table 3-2 Rear Panel LEDs, Definitions of States (continued) LED Name 1-Gb Ethernet link speed 1-Gb Ethernet link status Identification State • Off—link speed is 10 Mbps. • Amber—link speed is 100 Mbps. • Green—link speed is 1 Gbps. • Off—No link is present. • Green—Link is active. • Green, blinking—Traffic is present on the active link. • Off—The Identification LED is not in use. • Blue—The Identification LED is activated.
Chapter 3 Maintaining the Server Status LEDs and Buttons Internal Diagnostic LEDs The server has internal fault LEDs for fan modules and DIMMs. An LED lights amber to indicate a failed component. Note Power must be connected to the server for these LEDs to be operate. See Figure 3-3 for the locations of these internal LEDs.
Chapter 3 Maintaining the Server Preparing for Server Component Installation Preparing for Server Component Installation This section describes how to prepare for component installation, and it includes the following topics: • Required Equipment, page 3-7 • Shutting Down and Powering Off the Server, page 3-7 • Removing and Replacing the Server Top Cover, page 3-8 • Replaceable Component Locations, page 3-9 • Serial Number Location, page 3-10 • Color-Coded Touch Points, page 3-10 Required Equip
Chapter 3 Maintaining the Server Preparing for Server Component Installation Removing and Replacing the Server Top Cover To remove or replace the top cover of the server, follow these steps: Tip Step 1 Step 2 You do not have to remove the cover to replace hard drives or power supplies. Remove the top cover (see Figure 3-4): a. Loosen the captive thumbscrew that secures the rear edge of the cover to the chassis. b. Press the release button. c.
Chapter 3 Maintaining the Server Preparing for Server Component Installation Replaceable Component Locations This section shows the locations of the components that are discussed in this chapter. The view in Figure 3-5 is from the top down with the top cover and air baffles removed.
Chapter 3 Maintaining the Server Preparing for Server Component Installation Serial Number Location The serial number for the server is printed on a label on the top of the server, near the front. Color-Coded Touch Points This server has color-coded touch points that indicate thumbscrews and latches on replaceable and hot-swappable components. • Hot-swappable components have green plastic touch points. This includes the internal cooling fans and the power supplies.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Installing or Replacing Server Components Warning Blank faceplates and cover panels serve three important functions: they prevent exposure to hazardous voltages and currents inside the chassis; they contain electromagnetic interference (EMI) that might disrupt other equipment; and they direct the flow of cooling air through the chassis.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing Hard Drives or Solid State Drives This section includes the following information: • Drive Population Guidelines, page 3-12 • Drive Replacement Procedure, page 3-13 Drive Population Guidelines The server has two different drive backplane options: • The Small Form Factor drives version can hold up to eight 2.5-inch hard drives or solid state drives. • The Large Form Factor drives version can hold up to four 3.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Drive Replacement Procedure To replace or install a hot-pluggable hard drive, follow these steps: Step 1 Step 2 You do not have to shut down or power off the server to replace hard drives or solid state drives (SSDs) because they are hot-pluggable. Remove the drive that you are replacing or remove a blank drive tray from the bay: a. Press the release button on the face of the drive tray. See Figure 3-8. b.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing a Drive Backplane Note The Small Form Factor (eight-drive) and Large Form Factor (four-drive) backplanes and their corresponding chassis drive bays are factory-configurable options. When replacing a backplane, you must replace it with the same version of the backplane. To install or replace a drive backplane, follow these steps: Step 1 Caution Remove the drive backplane that you are replacing. See Figure 3-9: a.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Figure 3-9 Replacing the Drive Backplane 3 4 SAS1 SAS2 SAS2 SAS1 FAN1 PCIe1 CPU1 FAN2 1 PCIe2 FAN3 2 PSU2 FAN4 CPU2 FAN5 PSU1 7 8 331723 5 6 1 Captive thumbscrews (two), securing backplane to chassis floor 5 Backplane (SFF version shown removed from server) 2 Supporting hooks on chassis (three) 6 Captive thumbscrews (two), securing backplane to chassis floor 3 Operations panel assembly handle 7 Slotted h
Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing Fan Modules The five fan modules in the server are numbered as follows when you are facing the front of the server (also see Figure 3-11). Figure 3-10 FAN 1 Tip Fan Module Numbering FAN 2 FAN 3 FAN 4 FAN 5 Each fan module has a fault LED on the motherboard that lights amber if the fan module fails. Power must be connected to the server for these LEDs to operate.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Figure 3-11 Replacing Fan Modules 1 2 3 SAS1 SAS2 SAS2 SAS1 FAN1 PCIe1 FAN2 CPU1 PCIe2 FAN3 PSU2 FAN4 CPU2 FAN5 331724 PSU1 1 Rubber dampening gaskets (two on each fan module) 2 Fan module fault LED on motherboard (one for each fan module) 3 Fan connector to motherboard Cisco UCS C220 Server Installation and Service Guide OL-25760-01 3-17
Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing DIMMs This section includes the following topics: • Memory Performance Guidelines and Population Rules, page 3-18 • DIMM Replacement Procedure, page 3-22 Caution DIMMs and their sockets are fragile and must be handled with care to avoid damage during installation. Caution Cisco does not support 3rd-party DIMMs. Using non-Cisco DIMMs in the server might result in system problems or damage to the motherboard.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Figure 3-12 DIMM Slots and CPUs C1 C2 D1 D2 CPU1 Front of Server B2 B1 A2 A1 G1 G2 H1 H2 CPU2 331707 F2 F1 E2 E1 DIMM Population Rules Observe the following guidelines when installing or replacing DIMMs: • Each CPU supports four memory channels. – CPU1 supports channels A, B, C, and D. – CPU2 supports channels E, F, G, and H. • Each channel has two DIMM slots (for example, channel A = slots A1 and A2).
Chapter 3 Maintaining the Server Installing or Replacing Server Components • Although 1600 MHz DIMMs can be run in Power Saving Mode (1.35 V operation), 1600 MHz operation is supported only when the DDR mode is set to Performance Mode (see “Enabling Low-Voltage DIMM Operation (Power Saving Mode).”) When the DDR mode is set to Power Saving Mode, a 1600 MHz DIMM operates at 1066 MHz. • Observe the DIMM mixing rules shown in Table 3-4.
Chapter 3 Maintaining the Server Installing or Replacing Server Components DIMM Sparing and Rank Sparing DIMM and rank sparing can be enabled in the BIOS configuration utility. Sparing involves utilizing one of the DIMM pairs or rank pairs within each memory riser as a spare unit. When any of the other DIMM pairs within the same memory riser experiences errors beyond a pre-defined threshold, it fails over to the spare DIMM pair.
Chapter 3 Maintaining the Server Installing or Replacing Server Components DIMM Replacement Procedure This section includes the following topics: • Identifying a Faulty DIMM, page 3-22 • Replacing DIMMs, page 3-22 Identifying a Faulty DIMM Each DIMM slot has a corresponding DIMM fault LED. See Figure 3-3 for the locations of these LEDs. The LEDs light amber to indicate a faulty DIMM. Power must be present in the server for these LEDs to operate.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing CPUs and Heatsinks This server has two CPU sockets. Each CPU supports four DIMM channels (eight DIMM slots). See Figure 3-12. • The server can operate with one CPU or two identical CPUs installed. • The minimum configuration is that the server must have at least CPU1 installed. Install CPU1 first, then CPU2.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Figure 3-13 CPU Heatsink and Socket 2 1 332093 3 Step 2 1 CPU retaining latch, 2 CPU retaining latch, 3 Hinged CPU cover plate – Remove a protective cap or an old CPU from the socket (if present): • If you are removing an old CPU, skip to Step 3. • If you are installing a new CPU to a socket that was shipped empty, the socket has a protective cap that is intended to prevent bent contact pins.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Figure 3-15 Removing or Inserting a CPU 2 1 Step 4 2 Arrow on tool 331370 1 Registration mark on CPU socket Insert the new CPU into the Pick-and-Place tool: a. Remove the new CPU from the packaging and place it on the pedestal that is included in the kit. Align the registration mark on the corner of the CPU with the arrow on the corner of the pedestal (see Figure 3-16). b.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Figure 3-16 CPU and Pick-and-Place Tool on Pedestal 1 1 1 Step 5 Note Caution – Install a new CPU: a. Step 6 Arrow marks for alignment 333566 1 Set the Pick-and-Place tool with CPU over the empty CPU socket on the motherboard. Align the arrow on the top of the tool with the registration mark (small triangle) that is stamped on the metal of the CPU socket, as shown in Figure 3-15. b.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Apply about 2 cubic centimeters of grease (about half the syringe contents) to the top of the CPU in the pattern that is shown in Figure 3-17. Note If you do not have a syringe of thermal grease, you can order a spare (Cisco PID UCS-CPU-GREASE2). Thermal Grease Application Pattern 334295 Figure 3-17 d. Note e.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing the Motherboard RTC Battery Warning There is danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. [Statement 1015] The real-time clock (RTC) battery retains system settings when the server is disconnected from power.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Figure 3-18 Replacing the Motherboard RTC Battery SAS1 SAS2 SAS2 SAS1 FAN1 PCIe1 FAN2 CPU1 PCIe2 FAN3 PSU2 FAN4 CPU2 FAN5 331710 PSU1 1 1 RTC battery holder on motherboard – Replacing a Mezzanine Card The server has a dedicated socket on the motherboard for a mezzanine-style RAID controller card. Note See RAID Controller Considerations, page C-1 for more information about supported cards and cabling.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Step 2 e. Loosen the single captive thumbscrew that secures the mezzanine card to the motherboard standoff. f. Pull the mezzanine card toward the server front about one inch to disengage it from its motherboard socket, and then remove the card from the chassis. Install a new mezzanine card: a. Set the new mezzanine card in place on the motherboard, aligning its connector with the motherboard socket.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing a PCIe Riser The server contains two toolless PCIe risers for horizontal installation of PCIe cards. See Table 3-6 for a description of the PCIe slots on each riser. Rear Panel, Showing PCIe Slots PSU1 PCIe 2 PSU2 PCIe 1 331712 Figure 3-20 To install or replace a PCIe riser, follow these steps: Step 1 Caution Step 2 Remove the PCIe riser that you are replacing (see Figure 3-19): a.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Figure 3-21 Replacing the PCIe Riser 1 SAS1 SAS2 SAS2 SAS1 FAN1 PCIe1 FAN2 2 CPU1 PCIe2 FAN3 PSU2 FAN4 3 CPU2 FAN5 331713 PSU1 1 Chassis alignment peg for PCIe riser 1 2 Rear alignment tabs 3 Chassis alignment pegs for PCIe riser 2 – Cisco UCS C220 Server Installation and Service Guide 3-32 OL-25760-01
Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing a PCIe Card Caution Cisco supports all PCIe cards qualified and sold by Cisco. PCIe cards not qualified or sold by Cisco are the responsibility of the customer. Although Cisco will always stand behind and support the C-Series rack-mount servers, customers using standard, off-the-shelf, third-party cards must go to the third-party card vendor for support if any issue with that particular third-party card occurs.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing a PCIe Card Note If you are installing a Cisco UCS Virtual Interface Card, there are prerequisite considerations. See Special Considerations for Cisco UCS Virtual Interface Cards, page 3-35. Note If you are installing a RAID controller card, see RAID Controller Considerations, page C-1 for more information about supported cards and cabling.
Chapter 3 Maintaining the Server Installing or Replacing Server Components If the card that you replaced was a RAID controller, continue with Restoring RAID Configuration After Replacing a RAID Controller, page C-23. h. Special Considerations for Cisco UCS Virtual Interface Cards Table 3-7 describes the requirements for the supported Cisco UCS virtual interface cards (VICs).
Chapter 3 Maintaining the Server Installing or Replacing Server Components Installing Multiple PCIe Cards and Resolving Limited Resources When a large number of PCIe add-on cards are installed in the server, the system may run out of the following resources required for PCIe devices: • Option ROM memory space • 16-bit I/O space The topics in this section provide guidelines for resolving the issues related to these limited resources.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Resolving Insufficient 16-Bit I/O Space The system has only 64 KB of legacy 16-bit I/O resources available. This 64 KB of I/O space is divided between the CPUs in the system because the PCIe controller is integrated into the CPUs.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing a Cisco Flexible Flash Card This section includes the following topics: • Overview of the Pre-Installed Cisco Flexible Flash Card, page 3-38 • Enabling a Cisco Flexible Flash Virtual Drive, page 3-39 • Booting a Cisco Flexible Flash Virtual Drive, page 3-39 • Monitoring and Managing a Cisco Flexible Flash Card, page 3-40 • Cisco Flexible Flash Card Replacement Procedure, page 3-40 Overview of the Pre-Installed
Chapter 3 Maintaining the Server Installing or Replacing Server Components Enabling a Cisco Flexible Flash Virtual Drive Each of the VDs on the pre-installed Cisco Flexible Flash card can be separately enabled or hidden from the host. The default as shipped from the factory is for all VDs to be hidden. To enable VDs and expose them to the host, follow these steps: Step 1 Log in to CIMC interface for the server, using the IP address of the server.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Booting the Hypervisor VD You can boot the hypervisor (HV) VD with a more permanent boot selection. (To change the boot order one time, use the procedure in Booting the Cisco SCU and Cisco HUU Software VDs, page 3-39. To permanently set the boot order for an HV VD, use the following steps: Step 1 Boot the server and watch for the prompt to press F2 to open the BIOS Setup utility.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Step 2 Install a Cisco Flexible Flash card: Note To be usable for Cisco Flexible Flash, an SD card must be at least 16 GB in size. Note Any SD card that is installed into the Cisco Flexible Flash slot is configured with the VD partitioning described in Overview of the Pre-Installed Cisco Flexible Flash Card, page 3-38. This overwrites data on the SD card where Cisco stores the configuration metadata. a.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing the LSI RAID Battery Backup Unit or SuperCap Power Module This server supports installation of one RAID battery backup unit (BBU) or one SuperCap Power Module (SCPM). The unit mounts to a clip on the removable air baffle (see Figure 3-24). • The optional LSI BBU is available only when using the optional LSI MegaRAID controller cards.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Figure 3-24 RAID Backup Unit Mounting Location 331725 1 1 RAID backup unit mounting location – Cisco UCS C220 Server Installation and Service Guide OL-25760-01 3-43
Chapter 3 Maintaining the Server Installing or Replacing Server Components Installing a Trusted Platform Module The trusted platform module (TPM) is a small circuit board that attaches to a motherboard socket. The socket location is on the motherboard, below PCIe riser 1 (see Figure 3-25). Note For security purposes, the TPM is installed with a one-way screw. It cannot be removed with a standard screwdriver.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Step 4 Verify that the TPM is now enabled. a. Watch during bootup for the F2 prompt, and then press F2 to enter BIOS setup. b. Log into the BIOS Setup utility with your BIOS Administrator password. c. Select the Advanced tab. d. Select Trusted Computing to open the TPM Security Device Configuration screen. e. Verify that TPM SUPPORT is Enabled.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Step 1 Verify that a TPM is now installed and enabled in the server: a. Either attach a VGA monitor and USB keyboard to the server, or log in remotely to the CIMC interface of the server and open a virtual KVM console window. b. Reboot the server. c. Watch during bootup for the F2 prompt, and then press F2 to enter BIOS setup. d. Log in to the BIOS Setup utility with your BIOS Administrator password. Note Step 2 e.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing a SCU Upgrade ROM Module To remove and replace a module, use the following procedure. Step 1 Caution Prepare the server for component installation: a. Power off the server as described in Shutting Down and Powering Off the Server, page 3-7. b. Slide the server out the front of the rack far enough so that you can remove the top cover. You might have to detach cables from the rear panel to provide clearance.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing a Software RAID Key Module To remove and replace a software RAID key module, use the following procedure. Step 1 Caution Prepare the server for component installation: a. Power off the server as described in Shutting Down and Powering Off the Server, page 3-7. b. Slide the server out the front of the rack far enough so that you can remove the top cover.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Replacing Power Supplies The server can have one or two power supplies. When two power supplies are installed they are redundant as 1+1. • See Power Specifications, page A-3 for more information about the power supplies. • See Rear Panel LEDs and Buttons, page 3-4 for information about the power supply LEDs.
Chapter 3 Maintaining the Server Installing or Replacing Server Components Enabling or Disabling the Internal USB Port The factory default is for all USB ports on the server to be enabled. However, the internal USB port can be enabled or disabled in the server BIOS. To enable or disable the internal USB port, follow these steps: Step 1 Enter the BIOS Setup utility by pressing the F2 key when prompted during bootup. Step 2 Navigate to the Advanced tab.
A P P E N D I X A Server Specifications This appendix lists the technical specifications for the server and includes the following sections: • Physical Specifications, page A-1 • Environmental Specifications, page A-2 • Power Specifications, page A-3 Physical Specifications Table A-1 lists the physical specifications for the server. Table A-1 Physical Specifications Description Specification Height 1.7 in. (4.3 cm) Width 16.9 in. (42.9 cm) Depth 28.5 in. (72.
Appendix A Server Specifications Environmental Specifications Environmental Specifications Table A-2 lists the environmental specifications for the server. Table A-2 Environmental Specifications Description Specification Temperature, operating: 41 to 104°F (5 to 40°C) Derate the maximum temperature by 1°C per every 305 meters of altitude above sea level.
Appendix A Server Specifications Power Specifications Power Specifications The power specifications for the two power supply options are listed in the following sections: • 450W Power Supply, page A-3 • 650W Power Supply, page A-3 You can get more specific power information for your exact server configuration by using the Cisco UCS Power Calculator: http://www.cisco.com/assets/cdc_content_elements/flash/dataCenter/cisco_ucs_power_calculator/ Note Do not mix power supply types in the server.
Appendix A Server Specifications Power Specifications Cisco UCS C220 Server Installation and Service Guide A-4 OL-25760-01
A P P E N D I X B Power Cord Specifications This appendix provides supported power cable specifications. Supported Power Cords and Plugs Each power supply has a separate power cord. Standard power cords or jumper power cords are available for connection to the server. The jumper power cords, for use in racks, are available as an optional alternative to the standard power cords. Note Only the approved power cords or jumper power cords provided with the server are supported.
Appendix B Power Cord Specifications Supported Power Cords and Plugs Table B-1 Supported Power Cords for the Server (continued) Length Description Feet Meters Power Cord Reference Illustration CAB-9K10A-IT Power Cord, 250 VAC 10 A CEI 23-16 Plug Italy 8.2 2.5 Figure B-7 CAB-9K10A-SW Power Cord, 250 VAC 10 A MP232 Plug Switzerland 8.2 2.5 Figure B-8 CAB-9K10A-UK Power Cord, 250 VAC 10 A BS1363 Plug (13 A fuse) United Kingdom 8.2 2.
Appendix B Power Cord Specifications Supported Power Cords and Plugs AC Power Cord Illustrations This section includes the AC power cord illustrations. See Figure B-1 through Figure B-15. Figure B-1 SFS-250V-10A-AR 2500 mm Cordset rating: 10 A, 250/500 V MAX Length: 8.2 ft Plug: EL 219 (IRAM 2073) Figure B-2 186571 Connector: EL 701 (IEC60320/C13) CAB-9K10A-AU Connector: EL 701C (IEC 60320/C15) Plug: EL 206 A.S.
Appendix B Power Cord Specifications Supported Power Cords and Plugs CAB-9K10A-EU Plug: M2511 Cordset rating: 10A/16 A, 250 V Length: 8 ft 2 in. (2.
Appendix B Power Cord Specifications Supported Power Cords and Plugs Figure B-7 CAB-9K10A-IT Cordset rating: 10 A, 250 V Length: 8 ft 2 in. (2.5 m) Connector C15M (EN60320/C15 ) 186575 Plug: I/3G (CEI 23-16) Figure B-8 CAB-9K10A-SW Cordset rating: 10 A, 250 V Length: 8 ft. 2 in (2.
Appendix B Power Cord Specifications Supported Power Cords and Plugs Figure B-10 CAB-AC-250V/13A Connector: EL 701 (IEC60320/C13) Plug: EL312MoldedTwistlock (NEMA L6-20) CAB-N5K6A-NA Plug: NEMA 6-15P Cordset rating: 10 A, 250 V Length: 8.2 ft Connector: IEC60320/C13 Figure B-12 186570 Figure B-11 186568 Cordset rating 13A, 250V (6.6 feet) (79±2m) CAB-9K12A-NA Plug: NEMA 5-15P Connector: IEC60320/C15 192260 Cordset rating 13A, 125V (8.2 feet) (2.
Appendix B Power Cord Specifications Supported Power Cords and Plugs Figure B-13 CAB-C13-CBN, Jumper Power Cord (0.68 m) Connector: HS10S Plug: SS10A Figure B-14 186569 Cordset rating 10A, 250V (686mm) CAB-C13-C14-2M, Jumper Power Cord (2 m) Connector: HS10S Plug: SS10A Figure B-15 336014 Cordset rating 10A, 250V (2.0 m) CAB-C13-C14-AC, Jumper Power Cord (3 m) Plug: SS10A Connector: HS10S 336013 Cordset rating 10A, 250V (3.
Appendix B Power Cord Specifications Supported Power Cords and Plugs Cisco UCS C220 Server Installation and Service Guide B-8 OL-25760-01
A P P E N D I X C RAID Controller Considerations This appendix contains the following sections: • Supported RAID Controllers and Required Cables, page C-2 • Mixing Drive Types in RAID Groups, page C-5 • Factory-Default Option ROM Settings, page C-4 • RAID Backup Units, page C-5 • RAID Controller Migration, page C-6 • Embedded MegaRAID Controller, page C-7 • RAID Controller Cabling, page C-19 • Restoring RAID Configuration After Replacing a RAID Controller, page C-23 • For More Information
Appendix C RAID Controller Considerations Supported RAID Controllers and Required Cables Supported RAID Controllers and Required Cables This server supports the RAID controller options and cable requirements shown in Table C-1 for small form factor drives and Table C-2 for large form factor drives. Caution Table C-1 Do not mix controller types in the server. Do not use the embedded MegaRAID controller and a hardware RAID controller card at the same time.
Appendix C RAID Controller Considerations Mixing Drive Types in RAID Groups Table C-2 Cisco UCS C220 M3 Large Form Factor Drives RAID Options Controller Maximum Drives Style Embedded MegaRAID 2 Cisco UCS RAID SAS 2008M-8i: BBU or SCPM1 RAID Levels 4 Required Cables Onboard 4 SATA or 4 SAS3 internal No 0, 1, 5 , 10 4 drives: 1 mini-SAS (UCSC-CABLE3) Mezzanine 4 internal No 0, 1, 1E, 10 4 drives: 1 mini-SAS (UCSC-CABLE3) Mezzanine 4 internal No 0, 1, 1E, 5, 10, 4 drives: 50 1 mini
Appendix C RAID Controller Considerations Factory-Default Option ROM Settings Factory-Default Option ROM Settings Table C-4 describes the option ROM (OPROM) settings for card slots that are made at the factory for various configurations. The version of the server and the number of CPUs affect the OPROM settings. Note If an option is listed as “not allowed” in Table C-4, that is because it is not supported in the particular configuration described in that table row.
Appendix C RAID Controller Considerations Mixing Drive Types in RAID Groups Mixing Drive Types in RAID Groups Following are the rules for mixing hard disk drive (HDD) and solid state drive (SSD) types in a RAID group. Table C-5 Drive Type Mixing in RAID Groups Mix of Drive Types in RAID Group Allowed? SAS HDD + SATA HDD Yes SAS SSD + SATA SSD Yes HDD + SSD No RAID Backup Units This server supports installation of one RAID battery backup unit (BBU) or one SuperCap Power Module (SCPM).
Appendix C RAID Controller Considerations RAID Controller Migration RAID Controller Migration This server supports hardware RAID (mezzanine and PCIe controller cards) and embedded software RAID. See Table C-6 for which migrations are allowed and a summary of migration steps. Table C-6 RAID Controller Migration Starting RAID Controller Migrate to HW RAID Allowed? Migrate to SW RAID Allowed? None (no drives) Allowed Allowed Onboard SCU Storage support is Disabled in BIOS 1. Install card. 2.
Appendix C RAID Controller Considerations Embedded MegaRAID Controller Embedded MegaRAID Controller Note VMware ESX/ESXi or any other virtualized environments are not supported for use with the embedded MegaRAID controller. Hypervisors such as Hyper-V, Xen, or KVM are also not supported for use with the embedded MegaRAID controller. This server includes the option for an embedded MegaRAID controller with two mini-SAS connectors on the motherboard.
Appendix C RAID Controller Considerations Embedded MegaRAID Controller Notes on Supported Embedded MegaRAID Levels The following RAID levels are supported by the embedded MegaRAID controller. • RAID 0—You can configure a RAID 0 virtual drive (VD) using one or more physical drives (PDs). This level supports up to eight VDs and PDs. • RAID 1—A RAID 1 VD is configured from only two PDs. This level supports up to eight PDs (four RAID arrays) and eight VDs.
Appendix C RAID Controller Considerations Embedded MegaRAID Controller Installing a SCU Upgrade ROM Module For Embedded RAID SAS Support The SCU Upgrade ROM module contains a chip on a small circuit board. This module attaches to a motherboard header. This chip upgrades the standard four-drive SATA support to add SAS support for up to eight SAS or SATA drives.
Appendix C RAID Controller Considerations Embedded MegaRAID Controller Installing a Software RAID Key Module for Embedded RAID 5 Support The software RAID key module contains a chip on a small circuit board. This module attaches to a motherboard header. This chip upgrades SAS support to add RAID 5 support (RAID 0, 1, 5, and 10 for up to eight SAS or SATA drives). Note You must have the SCU upgrade ROM module installed before you can use this module.
Appendix C RAID Controller Considerations Embedded MegaRAID Controller Disabling the Embedded RAID Controller in the BIOS Caution Data migration from SW RAID to HW RAID is not supported and could result in data loss. Migrations from SW RAID to HW RAID are supported only before there is data on the drives, or the case in which there are no drives in the server.
Appendix C RAID Controller Considerations Embedded MegaRAID Controller Downloading the LSI MegaSR Drivers The MegaSR drivers are included in the C-series driver ISO for your server and OS. Download the drivers from Cisco.com: Step 1 Find the drivers ISO file download for your server online and download it to a temporary location on your workstation: a. See the following URL: http://www.cisco.com/cisco/software/navigator.html b. Click Unified Computing and Servers in the middle column. c.
Appendix C RAID Controller Considerations Embedded MegaRAID Controller d. Step 4 Step 5 Copy the expanded folder to a USB thumb drive. Start the Windows driver installation using one of the following methods: • To install from local media: Connect an external USB DVD drive to the server and then insert the first Windows install disc into the drive. Skip to Step 6. • To install from remote ISO: Log in to the server’s CIMC interface and continue with the next step.
Appendix C RAID Controller Considerations Embedded MegaRAID Controller Linux Driver Installation This section explains the steps to install the embedded MegaRAID device driver in a Red Hat Enterprise Linux installation or a SuSE Linux Enterprise Server installation.
Appendix C RAID Controller Considerations Embedded MegaRAID Controller Step 4 If necessary, use this command to change the file name of the driver update disk to a name with fewer than eight characters: copy dud-[driver version].img dud.img Step 5 Open the DOS Command Prompt and navigate to the directory where raw write.exe is located. Step 6 Type the following command to create the installation diskette: raw write Step 7 Press Enter. You are prompted to enter the name of the boot image file.
Appendix C RAID Controller Considerations Embedded MegaRAID Controller Installing the Red Hat Linux Driver This section describes the fresh installation of the Red Hat Enterprise Linux 5.7, 6.1, or 6.2 device driver on systems with the embedded MegaRAID stack. Step 1 Create a RAID drive group using the LSI SWRAID Configuration utility before you install this driver for the OS. Launch this utility by pressing Ctrl+M when LSI SWRAID is shown during BIOS post. Step 2 Prepare the dud.
Appendix C RAID Controller Considerations Embedded MegaRAID Controller Step 10 Press Enter. The prompt asks whether you have a driver disk. Step 11 Use the arrow key to select Yes, and then press Enter. Step 12 Select fd0 to indicate that you have a floppy diskette with the driver on it.
Appendix C RAID Controller Considerations Embedded MegaRAID Controller c. Select the check box in the Mapped column for the media that you just added, then wait for mapping to complete. Step 6 Power cycle the server. Step 7 Press F6 when you see the F6 prompt during bootup. The Boot Menu window opens. Step 8 On the Boot Manager window, select the physical disc or virtual DVD and press Enter. The SLES installation begins when the image is booted.
Appendix C RAID Controller Considerations RAID Controller Cabling RAID Controller Cabling This section includes the following topics: • Cable Routing, page C-19 • Cisco UCS C220 Server Cabling, page C-20 Cable Routing The RAID controller connectors in this server are shown in Figure C-2. The red line indicates the recommended cable routing path from the backplane to the possible controller locations. An opening in the chassis divider has been provided for cable routing to the backplane.
Appendix C RAID Controller Considerations RAID Controller Cabling Cisco UCS C220 Server Cabling This section contains the following topics: • Backplane and Expander Options, page C-20 • SFF 8-Drive Backplane Cabling, page C-20 • LFF 4-Drive Backplane Cabling, page C-22 Backplane and Expander Options The server is orderable in two different versions, each with one of two different front panel/backplane configurations: • Cisco UCS C220 (small form-factor (SFF) drives, with 8-drive backplane.
Appendix C RAID Controller Considerations RAID Controller Cabling Cisco UCS RAID SAS 2008M-8i Mezzanine Card This option can control up to eight drives. The required UCSC-CABLE1 cable kit has two mini-SAS cables. Cable 1 controls drives 1–4 and cable 2 controls drives 5–8. Step 1 Connect mini-SAS cable 1 from connector SAS1 on the card to the drives 1–4 connectors on the backplane. Step 2 Connect the mini-SAS cable 1 SGPIO connector S1 to backplane connector S1.
Appendix C RAID Controller Considerations RAID Controller Cabling LFF 4-Drive Backplane Cabling The cable connections required for each type of controller are as follows: Embedded RAID This option can control up to four drives. The required UCSC-CABLE3 cable kit has two mini-SAS cables. Cable 1 controls drives 1–4. Step 1 Connect mini-SAS cable 1 from the motherboard connector SAS1 to the drives 1–4 connectors on the backplane.
Appendix C RAID Controller Considerations Restoring RAID Configuration After Replacing a RAID Controller Restoring RAID Configuration After Replacing a RAID Controller When you replace a RAID controller, the RAID configuration that is stored in the controller is lost. Use the following procedure to restore your RAID configuration to your new RAID controller. Step 1 Replace your RAID controller. See Replacing a PCIe Card, page 3-33.
Appendix C RAID Controller Considerations For More Information Cisco UCS C220 Server Installation and Service Guide C-24 OL-25760-01
A P P E N D I X D Installation for Cisco UCS Integration The Cisco UCS integration instructions have been moved to the integration guides found here: Cisco UCS C-Series Server Integration with UCS Manager Guides Refer to the guide that is for the version of Cisco UCS Manager that you are using.
Appendix D Installation for Cisco UCS Integration Cisco UCS C220 Server Installation and Service Guide D-2 OL-25760-01