C9800 FIERY CONFIGURATION GUIDE C9800hdn/C9800hdtn/C9800 GA C9000
About the Documentation This manual is part of a special set of Fiery Network Controller for C9800 documentation that includes the following manuals for users and system administrators. Most are available as Acrobat PDF (Portable Document Format) files on the User Documentation CD. • The Quick Start Guide summarizes the steps for configuring the Fiery and printing. It also describes how to access the Acrobat PDF files on User Documentation CD.
Copyright © 2004 Electronics for Imaging, Inc. and Oki Data Corporation. All rights reserved. This publication is protected by copyright, and all rights are reserved. No part of it may be reproduced or transmitted in any form or by any means for any purpose without express prior written consent from Oki Data Corporation. Information in this document is subject to change without notice and does not represent a commitment on the part of Electronics for Imaging, Inc. (EFI) or Oki Data Corporation.
FCC Information WARNING: FCC Regulations state that any unauthorized changes or modifications to this equipment not expressly approved by the manufacturer could void the user’s authority to operate this equipment. Class B Declaration of Conformity This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Proprietary Rights You acknowledge and agree that all rights, title and interest, including all intellectual property rights, in and relating to the Software, Documentation and all modifications and derivative works thereof are solely owned by and shall remain with EFI and its suppliers. Except for the express limited license granted above to use the Software, no right or license of any kind is granted.
U.S. Government Restricted Rights: Use, duplication, or disclosure of the Software by the United States Government is subject to restrictions as set forth in FAR 12.212 or DFARS 227.7202-3 227.7202-4 and, to the extent required under U.S. federal law, the minimum restricted rights as set out in FAR 52.227-14, Restricted Rights Notice (June 1987) Alternate III(g)(3)(June 1987) or FAR 52.227-19 (June 1987).
Contents About the Documentation Introduction About this manual xii Chapter 1: Connecting to the Network Fiery on the network 1-1 Stages of installation on the network 1-2 Quick path to installation Connecting network cable to the Fiery 1-4 1-11 Back view of the printer 1-11 Ethernet connection 1-12 Chapter 2: Setting up Network Servers Fiery on a TCP/IP network with Windows NT 4.0/2000/XP/Server 2003/Server 2003 2-1 Tips for experts—Windows with TCP/IP 2-2 Configuring a Windows NT 4.
viii Contents Setting up the Fiery on TCP/IP networks 2-19 Managing print jobs 2-20 Chapter 3: Preparing for Fiery Setup Levels of access and control 3-1 Fiery print connections 3-1 Passwords 3-3 WebTools 3-4 Control level scenarios 3-6 About Setup 3-7 Network server setup requirements 3-8 Ensuring the printer connection 3-8 Chapter 4: Performing Setup from the Control Panel Fiery Setup from the Control Panel 4-1 Printer Control Panel 4-2 Safety warnings 4-2 Accessing Setup option
ix Contents Chapter 5: Setting up the Fiery from a Windows Computer Accessing Setup 5-1 Remote Fiery Setup 5-1 General Setup options 5-3 Job Log Setup 5-5 Network Setup 5-6 Adapters/Ports 5-7 Protocols 5-8 Services 5-13 Windows print sharing with Server Message Block (SMB) 5-23 Printer Setup options 5-29 Printer connections 5-29 PS (PostScript) Setup 5-30 Setting up printing groups 5-31 Exiting Setup 5-32 Printing the Configuration page 5-33 Chapter 6: Configuring Fiery WebToo
x Contents Shutting down, rebooting, and restarting the C9800 7-10 Shutting down and rebooting the printer 7-10 Restarting the Fiery 7-10 Appendix A: Troubleshooting Troubleshooting the Fiery A-1 Troubleshooting during Setup from the Control Panel A-1 Runtime error messages A-8 Index
xi Introduction This manual is intended for anyone who is responsible for integrating the Fiery into a business environment that includes networked personal computers. After the Fiery and client workstations are set up, individual users can print to the Fiery as a highperformance PostScript printer. This manual describes how to set up network servers and clients to use the Fiery and how to install user software and set up printing from Microsoft Windows and Apple Mac OS computers.
xii Introduction About this manual This manual covers the following topics: • Basic configuration of the Fiery to support printing over AppleTalk, TCP/IP, and IPX (Novell) networks • Administering network printing • Configuring Novell and Microsoft Windows NT 4.0/2000/Server 2003 servers and UNIX systems to provide Fiery printing services • Using the Fiery in mixed network environments N OTE : The network guidelines in this book are not intended to replace the services of an experienced network engineer.
1 1-1 Fiery on the network Chapter 1: Connecting to the Network This chapter summarizes the stages in setting up the Fiery, and includes diagrams that refer you to other chapters or other manuals for completing your installation. Check those references to find the information you need quickly. Fiery on the network When the Fiery is connected to a network, it behaves as a networked PostScript printer.
1 1-2 Connecting to the Network Stages of installation on the network Installation can be performed by a network or printing administrator. The stages of a successful installation are: • Physically connecting the Fiery to a functioning network Prepare a network node for the Fiery—obtain cable, route it to the location where the printer will be installed, and attach the cable to the network interface. For details, see page 3-8.
1 1-3 Stages of installation on the network Summary of Fiery network installation CONNECTION Fiery SERVER CONFIGURATION Prepare a network node. Connect the Fiery to the network. If you use a computer running Command WorkStation software, connect it to the network. Network server Configure UNIX, Windows NT 4.0/2000/Server 2003, and IPX (Novell) servers to specify Fiery print queues and Fiery users. No special configuration of AppleShare servers is required.
1 1-4 Connecting to the Network Quick path to installation The diagrams on the following pages show typical systems you can use to print and run Fiery software from remote workstations. Find the page with your preferred platform and network type, and then look up the setup procedures referenced in the “Key to setup” in the upper-left corner of each diagram. The diagrams describe devices that use the supported networking protocols.
1 1-5 Quick path to installation Mac OS environment with AppleTalk Key to setup: 1 Mac OS computer 2 Fiery Setup User Software Installation Guide Chapter 4 Fiery built into the printer 2 TCP/IP (http) for Fiery WebTools AppleTalk Mac OS computer 1 Mac OS computer 1 Mac OS computers can print directly Mac OS computer 1 Printing on this network Mac OS computers can print directly using the AppleTalk protocol.
1 1-6 Connecting to the Network Windows computers in a Novell environment Key to setup: 1 2 3 4 NetWare server Fiery Setup NetWare client Windows computer with SPX page 2-14 Chapter 4 User Software Installation Guide page 2-9 Another supported protocol Fiery built into the printer 2 NetWare server 1 IPX TCP/IP (http) for Fiery WebTools IPX Windows computer: NetWare client 3 Windows computer: NetWare client 3 Windows computer: NetWare client running SPX 3, 4 Printing on this network IPX proto
1 1-7 Quick path to installation Windows NT 4.0/2000/Server 2003 Server environment Key to setup: 1 Windows Server 2 Fiery Setup 3 Windows client page 2-3 Chapter 4 page 2-6 Another supported protocol Windows NT 4.0/2000/XP/Server 2003 Workstation or Windows NT 4.0/2000/Server 2003 Server acting as print server Fiery built into the printer 2 1 LAN with NETBEUI, etc.
1 1-8 Connecting to the Network Windows computers using Windows printing Key to setup: 1 Windows computer 2 Fiery Setup User Software Installation Guide Chapter 4 Another supported protocol Fiery built into the printer 2 TCP/IP (nbt) Windows computer 1 Windows computer 1 Windows computer 1 For Windows printing Windows (SMB) printing enabled on the Fiery. Windows NetBios and TCP/IP enabled on the computer.
1 1-9 Quick path to installation UNIX workstations and Windows computers on a TCP/IP network Key to setup: 1 2 3 4 UNIX server/host Fiery Setup UNIX workstation TCP/IP client 5 Windows client page 2-17 Chapter 4 page 2-17 User Software Installation Guide, Chapter 4 page 2-6 Another supported protocol Fiery built into the printer 2 UNIX server or workstation 1, 3 TCP/IP (lpd, http, and ipp) TCP/IP client PC 4 Printing on this network Windows computer with TCP/IP loaded 5 UNIX workstations with
1 1-10 Connecting to the Network Fiery parallel port connection Key to setup: 1 Fiery Setup 2 Windows computer Chapter 4 Printing Guide A supported network protocol Fiery built into the printer With the parallel port enabled, the Fiery can accept and print jobs sent to its parallel port Parallel Parallel input 1 Protocol not directly supported on Fiery PC workstation, server, or laptop 2
1 1-11 Connecting network cable to the Fiery Connecting network cable to the Fiery In this section, the back panel of the printer is illustrated, followed by information for connecting to the Ethernet port.
1 1-12 Connecting to the Network Ethernet connection For Ethernet connections, the Fiery supports cabling, defined as Category 5 for use with 100BaseT; or as Category 3, Category 4, or Category 5 for use with 10BaseT. The cable uses an 8-pin RJ-45 connector that plugs into the RJ-45 socket on the C9800. N OTE : The 100BaseT type supported by the Fiery is 100BaseTX, also known as Fast Ethernet. If an Ethernet hub is used, it must be a 100BaseTX hub. The term “100BaseT” is used to refer to 100BaseTX.
2 2-1 Fiery on a TCP/IP network with Windows NT 4.0/2000/XP/Server 2003/Server 2003 Chapter 2: Setting up Network Servers This chapter describes environments that typically include one or more network servers—Novell NetWare servers and Windows NT 4.0/2000/Server 2003 servers— that share printing to the Fiery. It describes setting up servers that use IPX/SPX or TCP/IP protocols for communicating with the Fiery. In addition, it includes guidelines for setting up direct communication from Windows NT 4.
2 2-2 Setting up Network Servers Typical system combinations are: • Print server running Windows NT 4.0/2000/Server 2003 Server; clients running Windows NT 4.0/2000/XP/Server 2003 Workstation and Windows 98/Me • Print server running Windows NT 4.0/2000/XP/Server 2003 Workstation and clients running Windows 98/Me With TCP/IP protocols loaded, you can run Fiery utilities and Fiery WebTools from a Windows computer.
2 2-3 Fiery on a TCP/IP network with Windows NT 4.0/2000/XP/Server 2003/Server 2003 Configuring a Windows NT 4.0/2000/Server 2003 server to communicate with the Fiery To configure a Windows NT 4.0/2000/Server 2003 server to communicate with the Fiery, follow these general steps. More detail is provided in subsequent sections in this chapter and in your Microsoft documentation. • Load the TCP/IP network protocol on the server and configure it with an IP address, subnet mask, and gateway.
2 2-4 Setting up Network Servers Adding the Fiery to the TCP/IP network If your TCP/IP network consists of Windows NT 4.0/2000/Server 2003 servers and Windows clients, follow the procedures in this section. If the network includes UNIX workstations, also see the procedures on page 2-19. TO ADD THE F IERY TO A TCP/IP NETWORK WITH A W INDOWS NT 4.0/ 2000/S ERVER 2003 SERVER 1. Register the IP address of the Fiery in the host name database used by your system.
2 2-5 Fiery on a TCP/IP network with Windows NT 4.0/2000/XP/Server 2003/Server 2003 Installing the Fiery as a shared printer The first step in creating a printer is installing the printer driver files, which give your applications access to printer features. You can use the installation instructions in the User Software Installation Guide for every workstation that will print directly and independently to the Fiery. However, if you are an administrator running a Windows NT 4.
2 2-6 Setting up Network Servers Configuring clients of a Windows NT 4.0/2000/Server 2003 server Each client of a Windows NT 4.0/2000/Server 2003 server is already using a network protocol to communicate with the server. Each client can print to the Fiery if it has been shared by a Windows NT 4.0/2000/Server 2003 server, or Windows NT 4.0/ 2000/XP/Server 2003 computer. In that case, the client does not have to use the same network protocol to connect to the Windows NT 4.
2 2-7 Fiery on a TCP/IP network with Windows NT 4.0/2000/XP/Server 2003/Server 2003 Configuring Windows computers without a Windows NT 4.0/2000/Server 2003 server If your network does not have a Windows NT 4.0/2000/Server 2003 server, Windows workstations can still print to the Fiery. This method of printing is called Windows, or SMB printing. In this type of network environment, computers running Windows 98/ Me and Windows NT 4.
2 2-8 Setting up Network Servers Fiery on a NetWare network The NetWise™ features built into the Fiery support the following network operating environments: • NetWare—NDS (Novell Directory Services) • Servers running NetWare in bindery emulation mode The term “Netware” is used to refer to Netware 4.x, 5.x, and 6.x. N OTE : Setting up a NetWare environment correctly requires the presence and active cooperation of the Novell network administrator.
2 2-9 Fiery on a NetWare network Tips for experts—IPX networks Setting up the Fiery is similar to setting up any other PostScript printer on the network. The Fiery with IPX connections has the following characteristics: • A minimum connection to the Fiery consists of a NetWare file server, a NetWare print server, and a NetWare queue. • A single directory tree and up to eight bindery servers can be configured simultaneously.
2 2-10 Setting up Network Servers NetWare queue with the _print extension are sent to the Fiery Print queue. While a job is processed and printed, a record of the job is being created. You can access the Job Log containing these records at any time. Configuring a NetWare server for printing The following sections explain how to set up a NetWare file server so networked users can print to the Fiery from their workstations, and the Fiery can obtain print jobs from the NetWare server.
2 2-11 Fiery on a NetWare network Configuring an NDS connection Abbreviations: FS = file server PS = print server PQ = print queue (on the NetWare server) On NDS FS In NETADMIN: Create NDS PQs Create NDS printer and assign PQs Create PS and assign the printer Configure users of the PQs In Setup from Command WorkStation Port Setup Ethernet Setup Protocol Setup IPX/SPX Setup—select frame types Service Setup PServer Setup and NDS Setup Select Root Browse to select PS Specify PQ search root (optional)
2 2-12 Setting up Network Servers Setting up an NDS connection In NDS, all NetWare entities (objects) are organized in a hierarchical tree structure. Objects have a name, properties, and a context that defines the location of the object in the directory tree. For the Fiery, you are mainly concerned with defining a printer, a print server object, and one or more print queue objects. Objects are created in NetWare administrator programs such as PCONSOLE, NETADMIN, or NetWare Administrator.
2 2-13 Fiery on a NetWare network Setting up a NetWare print queue for bindery For NetWare in emulation mode, the NetWare print server and print queue for the Fiery are created and configured from NetWare Print Console (PCONSOLE), a NetWare utility that is stored in the NetWare PUBLIC directory. As with NDS, you can create several NetWare entities on a Novell server, and you can then select them in Network Setup.
2 2-14 Setting up Network Servers Fiery on a NetWare network with NDPS The Fiery supports printing over a NetWare 5.x or later network running either the TCP/IP protocols or the IPX protocol. For pure IP printing, the Fiery takes advantage of features in NDPS (Novell Distributed Print Services). For IPX printing, the Fiery supports the PServer service in Bindery emulation or through NDS (Novell Directory Services). For more information on IPX-based printing, see “Fiery on a NetWare network” on page 2-8.
2 2-15 Fiery on a NetWare network with NDPS Configuring a NetWare server for printing with NDPS Before you begin The following procedure assumes NDPS has been installed during NetWare 5.x or later installation and that a Broker is running on the server. Unless you have manually unloaded the Broker, it loads and runs when you install NDPS. Make sure you are using the latest NetWare service pack and Novell gateway. Finally, create an NDPS Manager. For more information, see your NetWare documentation.
2 2-16 Setting up Network Servers TO SET UP THE PRINTER DRIVER FOR W INDOWS 98/M E 1. Log on to the Novell file server as a superuser or Administrator. 2. In the SYS:ndps\resdir\Prndrv\Win98/Me directory, create a directory called Fiery. 3. From the User Software CD, copy the contents of the ENGLISH\INSTALRS\PS_DRVR\WIN_98/Me folder to the Fiery directory.
2 2-17 Fiery on a network with UNIX workstations 5. Under Gateway Types, select Novell Printer Gateway, and click OK. 6. In the Configure Novell PDS for Printer Agent dialog box, select “((NONE))”, and click OK. 7. In the Configure Port Handler dialog box, choose “Remote LPR on IP” as the connection type, and click Next. 8. For Host Address, enter the IP address of the Fiery. 9. For Printer Name, enter the name of the Fiery print connection you want users to print to, and click Finish.
2 2-18 Setting up Network Servers Tips for experts—UNIX workstations Setting up the Fiery in a UNIX environment has the same requirements as setting up any printer or new device: • A distinct IP address is required for the Fiery as well as for each workstation on the network. • A name must be selected for the Fiery that goes with the IP address. • The IP address of the Fiery must be registered for the network in a host name database, and also on the Fiery itself.
2 2-19 Fiery on a network with UNIX workstations Setting up the Fiery on TCP/IP networks Every machine (host) on a TCP/IP network, including the Fiery, must have a unique 32-bit internet address (IP address). Contact your network administrator to obtain an address for the Fiery. Workstations on a TCP/IP network can print directly to the Fiery as a remote printer, or can print to a Windows NT 4.0/2000/Server 2003 server or UNIX workstation acting as a print server.
2 2-20 Setting up Network Servers The server should respond with a message such as Reply from ... Some systems will respond with a continuous display of output from the IP address. To stop the output, type Control-C. You can use the ping command at any time. TO PRINT TO THE F IERY • On a UNIX system running SunOS 4.x or other BSD-based variant, use the lpr command to send a job to the Fiery. • On a UNIX system running Solaris 2.
3 3-1 Levels of access and control Chapter 3: Preparing for Fiery Setup To prepare for printing at your site, you must do some initial Fiery configuration, or Setup, to specify the network environment and the kind of printing you will do. Before you perform Setup, you must decide the levels of access you will implement for your site. Administrators and operators must also understand how Fiery system software is structured in order to configure and use the Fiery system correctly.
3 3-2 Preparing for Fiery Setup In addition, you can enable the Printed queue, which is a storage area for the most recent jobs from the Print queue. The Printed queue makes it convenient to reprint those jobs. In Setup, you can enable the Printed queue and specify the maximum number of jobs retained in the queue (see page 4-6). Reprinting jobs in the Printed queue requires the job management tools.
3 3-3 Levels of access and control Passwords You can implement passwords as a means of controlling access to Fiery functions. The Fiery allows you to set the following passwords in Setup: • Administrator—remotely from Command WorkStation, or locally from the Control Panel • Operator—from Command WorkStation or Fiery WebSetup N OTE : By default, no passwords are set on the Fiery.
3 3-4 Preparing for Fiery Setup WebTools The Fiery supports Internet or intranet access with WebTools from Windows and Mac OS computers. To enable the use of WebTools, you must do the following in Setup: • Enable TCP/IP. • Set an IP address, subnet mask, and gateway address for the Fiery. • Enable Web Services. For more information, see Chapter 6. You can set passwords to control access to WebTools features.
3 3-5 Levels of access and control WebSetup WebSetup allows you to view and modify Fiery Setup options from a remote workstation. This function requires an Administrator password. For more information, see Chapter 5. N OTE : WebSetup is supported on Windows computers only.
3 3-6 Preparing for Fiery Setup Control level scenarios Typical scenarios of access and control, ranging from minimum control to maximum control, are described in this section. Choose the scenario that best matches your site requirements, and refer to the corresponding number in the following table for guidance on how to configure your system for those requirements. N OTE : We strongly recommend that you set at least an Administrator password to prevent unauthorized changes to system settings. 1.
3 3-7 About Setup 5. An administrator and an operator; operator controls all jobs; no WebTool access (Maximum control) Only an administrator can perform Setup, calibration, and other administrator functions, and only an operator or administrator can control jobs from the job management tools. Users can print only to the Hold queue. The administrator and the operator have complete control of job flow. There is no access to WebTools.
3 3-8 Preparing for Fiery Setup Network server setup requirements For Novell and Windows NT 4.0/2000/Server 2003 (using TCP/IP) networks, you must configure the network servers for printing to the Fiery before you configure Fiery network settings in Setup. For chapter references to information about network server Setup, see the diagrams in Chapter 1.
4 4-1 Fiery Setup from the Control Panel Chapter 4: Performing Setup from the Control Panel Setup is required the first time the printer is turned on after installation or if the hard disk drive has just been replaced. In this initial Setup, you (or the service technician) choose the language for Printer Control Panel menus and messages. If you do not configure a particular Setup option, the Fiery uses default settings. Make sure the settings are appropriate for the printing environment at your site.
4 4-2 Performing Setup from the Control Panel Printer Control Panel The Control Panel on the front of the printer allows you to set options and view information about jobs printed to the Fiery. Use the printer’s Control Panel to view status information, print special pages, and set up printing.
4 4-3 Printer Control Panel Accessing Setup options TO ACCESS S ETUP WHEN THE F IERY IS I DLE 1. With the printer in the ‘Ready’ state, press the Menu is displayed, then press the ENTER key. or keys until the Admin Setup 2. If an administrator password has been set up you will be prompted for it. Enter the correct administrator password and press the ENTER key to gain access to the Setup menus. Press the or keys to choose each character of the password and press ENTER to advance to the next character.
4 4-4 Performing Setup from the Control Panel Types of Setup screens There are two types of Setup options: Multiple choice questions Cycle through the available choices using the or keys. When your required choice is displayed press the ENTER key to select it. The choice currently in operation is indicated by an asterisk (*). Information entry options For text or numerical entries, cycle through the available characters or digits using the and keys.
4 4-5 Server Setup options Server Setup options The Server Setup menu lets you specify system information that pertains to the Fiery and all users. To access the menu, follow the instructions on page 4-3. When you choose Server Setup, the options appear in sequence, as follows. Default values, where applicable, appear in square brackets. Words shown in italics indicate that a product- or site-specific value is displayed.
4 4-6 Performing Setup from the Control Panel Use Character Set Macintosh/DOS/Windows [Macintosh] Specify whether the Control Panel and Command WorkStation should use the Macintosh, DOS, or Windows character set for displaying file names. This is important if file names include accented or composite characters (such as é or æ). For mixed-platform networks, choose the option that gives the best overall representation of the special characters you use.
4 4-7 Network Setup options Network Setup options When you perform Network Setup, you configure the Fiery to receive print jobs over the network systems used at your site. In the Setup menu, choose Network Setup, to specify network addresses and names to be used by workstations, servers, and the Fiery when they communicate with each other. The Network Setup menu includes three submenus that allow you to choose port types, protocols, and network services.
4 4-8 Performing Setup from the Control Panel The available network types, and the Setup areas that pertain to them, are summarized in the following table. For this Network or Connection Type Use this Port Setup Use this Protocol Setup Use this Service Setup AppleTalk over Ethernet Ethernet Setup AppleTalk Setup AppleTalk printing (PAP) is enabled automatically.
4 4-9 Network Setup options 8. When you have finished entering protocol settings, choose Exit Protocol Setup, and then choose Service Setup. 9. Enter the appropriate settings for the services you will use. The options are described in detail in the following section. TO EXIT N ETWORK S ETUP 1. When you have finished entering service settings, choose Exit Network Setup. 2. Choose Yes when prompted to save changes. 3. From the main Setup menu, choose another Setup or choose Exit Setup.
4 4-10 Performing Setup from the Control Panel Parallel Port Setup options You must enable the parallel port in order to enter the Parallel Port Setup options and print to the parallel port. Admin Setup Parallel Setup Parallel Port Setup Enable Parallel Port Yes/No [No] Select Yes if you want to print through the parallel port. You can connect a single Windows computer to the parallel port and print directly to the Fiery.
4 4-11 Network Setup options Protocol Setup options To configure the Fiery, choose each protocol and enter the settings for that protocol. You can enable AppleTalk, TCP/IP, and IPX/SPX communication simultaneously. Network Setup Protocol Setup AppleTalk Setup Enable AppleTalk Yes/No [Yes] Select Yes if you have an AppleTalk network connected to the Fiery. This setting enables the Fiery to communicate over AppleTalk networks.
4 4-12 Performing Setup from the Control Panel TCP/IP Setup with Ethernet Network Setup Protocol Setup TCP/IP Setup Ethernet Setup Enable TCP/IP for Ethernet Yes/No [Yes] Select Yes if you have a TCP/IP network connected to the printer over Ethernet cabling. N OTE : If you are using TCP/IP for printing from Windows computers, enabling TCP/IP here also enables you to use Fiery utilities from Windows computers using TCP/IP protocols.
4 4-13 Network Setup options IP Address [127.0.0.1] Enter the Fiery IP address for Ethernet. This IP address, unlike an IP address set automatically, remains the same if you restart the Fiery. You must change the default to a valid address for your network. For information about setting up printing with TCP/IP, see Chapter 2. Subnet Mask This option lets you modify the subnet mask for printing with TCP/IP over Ethernet. To set the subnet mask, enter one of the following values: • 255.0.0.
4 4-14 Performing Setup from the Control Panel DNS Setup Network Setup Protocol Setup DNS Setup DNS Setup Enable DNS Yes/No [No] Select Yes to allow the Fiery to resolve a name to an IP address. Auto DNS IP Yes/No [No] Select Yes to allow the Fiery to resolve a name to an IP address automatically. Primary DNS Server IP Address 255.255.255.255 This option only appears if you have selected No to Auto DNS IP. Specify the IP address of the primary DNS server. Repeat this for Secondary DNS Server.
4 4-15 Network Setup options Security Setup options Use the IP Filtering and IP Port Setup options for Security Setup. Using IP Filtering options, you can set controlled access to the Fiery by specifying IP address(es) that the Fiery permits or rejects receiving. This prevents unlimited access to the Fiery over your network and ensures network security in your environment. Using IP Port Setup options, you can close unnecessary ports and help reject inbound access from the network.
4 4-16 Performing Setup from the Control Panel Delete Filter Yes/No [No] This option allows you to delete IP addresses individually or by range. Edit Filter Yes/No [No] This option allows you to make changes to IP addresses or a range of IP addresses to be permitted or rejected. If you selected Yes to enable IP filtering, these options appear. Add, delete, and edit filters as required. To add filters, enter the IP address, IP range, and accept the filter policy. IP Port Setup.
4 4-17 Network Setup options 161-162 (SNMP) Enabled/Disabled [Enabled] Select Accept to enable the 161-162 (snmp) ports. (Command WorkStation) 515 (LPD/Fiery Tools) Enabled/Disabled [Enabled] Select Accept to enable the 515 (lpd) port. (Fiery WebTools and LPD printing) 631 (IPP) Enabled/Disabled [Enabled] Select Enable to enable the 631 (IPP) port. (IPP printing) 9100-9103 (Port 9100) Enabled/Disabled [Enabled] Select Enable to enable the 9100-9103 (Port 9100) ports.
4 4-18 Performing Setup from the Control Panel IPX/SPX Setup options To specify the frame types the Fiery uses for IPX/SPX protocols, choose IPX/SPX Setup from the Protocol Setup menu. You must choose at least one frame type to enable IPX/SPX protocols. The Fiery supports the following frame types for IPX/SPX: • For Ethernet—Ethernet 802.2, Ethernet 802.
4 4-19 Network Setup options Select Frame Types Enable IPX Auto Frame Type Yes/No [No] Specify whether the Fiery should try to bind to all available frame types automatically. The Fiery does so whether or not all frame types are appropriate. To determine the frame types that were successfully bound, save your changes, exit Setup, restart the Fiery, and print a Configuration page. The Configuration page lists only one of the frame types that were successfully bound.
4 4-20 Performing Setup from the Control Panel Service Setup options PServer is a program in the Fiery software that services the Novell print queues assigned to the Novell print servers set up for printing to the Fiery. When you choose PServer Setup and enable PServer, you can set up NDS (Novell Directory Services), Bindery Services, or both. LPD Setup options Network Setup Service Setup LPD Setup Enable LPD Yes/No [Yes] Select Yes to allow lpd printing.
4 4-21 Network Setup options Network Setup Service Setup PServer Setup NDS Setup Before entering NDS settings, make sure the Fiery is connected to the network and that you have configured an NDS directory tree with a Printer, Print Server, and one or more Print Queue objects for Fiery jobs (see page 2-13). To perform NDS Setup, you may need permission to browse the NDS tree. If access to the Print Server is restricted, you need a login password.
4 4-22 Performing Setup from the Control Panel Is user login needed to browse NDS tree? Yes/No [No] Select No if no password is required to browse the tree. You can proceed to navigate to the Print Server object. Select Yes if network permissions require that you log in to browse the NDS tree and see the Print Server object you want to select. If you select Yes, you are prompted to navigate to the User Login object. Navigate the NDS tree to User Login object.
4 4-23 Network Setup options Enter Password Enter the login password for the NDS tree, using the up and down arrow buttons to select characters, and the Enter button to advance the cursor. Press Enter to complete the password entry. Navigate NDS Tree to the Print Server. Choose Yes to browse the NDS tree to the Print Server object. Browsing to find the Print Server object begins with the NDS tree that you selected previously (with Select NDS Tree).
4 4-24 Performing Setup from the Control Panel Browse to the root of the Print Queue Subtree. This message is displayed if you selected Specif. Subtree in the previous option. Choose Yes to browse the NDS tree to the Print Queue subtree. Browsing to find the container object begins with the NDS tree that you selected previously (with Select NDS Tree). In each subsequent browse screen, the top line represents your current container.
4 4-25 Network Setup options Bindery Setup menu Because you can set up more than one Novell server to handle Fiery print jobs, an additional menu is displayed for this purpose. The options are: • Add File Server—creates a new file server connection to the Fiery. You can set up a maximum of eight file server connections. After you have finished adding a new server, you return to the Bindery Setup menu, where you can set up another server.
4 4-26 Performing Setup from the Control Panel Network Setup Service Setup PServer Setup Bindery Setup Add File Server This option gives you two ways to add a Novell NetWare file server. Select File Server From List/Search by Name [From List] You may select the file server from a scrollable list, or by a name search. Choose From List if your network does not have a large number of file servers.
4 4-27 Network Setup options File Server Login administrator/supervisor/Enter Login Name [supervisor] This option appears only if a password is required for login, or if there is no guest account, or the guest account is restricted. Choose Enter Login Name to enter your own login name and password or log in as a guest. Choose administrator or supervisor if you have those privileges.
4 4-28 Performing Setup from the Control Panel Network Setup Service Setup PServer Setup Bindery Setup View Server List Supported servers This option allows you to view the list of file servers currently connected to the Fiery— that is, servers you have added in Bindery Setup. You are notified if there are none. When you press Enter, you return to the Bindery Setup menu.
4 4-29 Network Setup options Enter Your Print Server Password This option appears only if your NetWare print server is password-protected. Enter your print server password. The Bindery Setup menu is displayed again. You can edit other connections, choose another Bindery Setup option, or choose Exit Bindery Setup.
4 4-30 Performing Setup from the Control Panel Polling Interval options Network Setup Service Setup PServer Setup Polling Interval Whether you use NDS or Bindery services, choose Polling Interval from the main PServer Setup menu. If you do not reset the interval, the default value of 15 seconds is used. NetWare Server Poll Interval in Seconds 1–3600 [15] Specify the interval, in seconds, at which the Fiery communicates with the Novell print server to see if there are print jobs waiting.
4 4-31 Network Setup options Use Automatic Configuration Yes/No [No] This option appears if you chose DHCP or BOOTP as the protocol for automatically obtaining the IP address of the Fiery. Choose Yes and the Fiery uses a WINS name server and automatically obtains its IP address. Make your choice and proceed to the Server Name option.
4 4-32 Performing Setup from the Control Panel Server Comments Server comments (optional) can contain information about the printer. These comments are listed in the Fiery Properties in Network Neighborhood and can be up to 15 characters. Set Domain Name Select from list/Enter manually [Select from list] This option provides two ways to specify the workgroup or domain in which you want the Fiery to appear.
4 4-33 Network Setup options IPP Setup Network Setup Service Setup IPP Setup Enable IPP Yes/No [Yes] Select Yes to enable printing with the Internet Printing Protocol (IPP). You must enable Web Services. For information on setting up user computers to use IPP printing, see the User Software Installation Guide. Port 9100 Setup Network Setup Service Setup Port 9100 Setup Enable Port 9100 Yes/No [No] This option enables applications to open a TCP/IP socket to the Fiery at Port 9100 to download a print job.
4 4-34 Performing Setup from the Control Panel Outgoing Server [127.0.0.1] Enter the IP address of the server on your network that handles outgoing e-mail. Incoming Server [127.0.0.1] Enter the IP address of the server on your network that handles incoming e-mail. Server Type POP3/IMAP [POP3] Choose the type of mail server. Fiery E-mail User Name Enter the user name of the e-mail account. This is typically the part of the e-mail address that precedes the @ symbol. For example, in the address pat@test.
4 4-35 Network Setup options Administrator E-mail Domain Name Enter the name of the domain in which the administrator has an account. This is typically the part of the e-mail address that follows the @ symbol. For example, in the address pat@test.com, the domain name is test.com. N OTE : The domain name can contain no more than 20 characters. The administrator authorizes a unique e-mail address to remotely administer Fiery E-mail Services via e-mail.
4 4-36 Performing Setup from the Control Panel FTP Setup Network Setup Service Setup FTP Setup Enable Scan to FTP (MFP models only) Yes/No [Yes] This option enables users to scan jobs from the Fiery to an FTP site. Enable Proxy Setup No/Yes [No] Select Yes to enable the following proxy server setup options for security purposes when scanning to an FTP site. Select No to return to the main Network Setup menu. Proxy Server IP Address 127.0.0.1 Enter the IP address of the proxy server on your network.
4 4-37 Network Setup options SNMP Setup Network Setup Service Setup SNMP Setup Enable SNMP Yes/No [Yes] This option enables the SNMP communication over a TCP/IP or IPX connection. Selecting No disables any access to remote Setup through Fiery WebSetup and Command WorkStation. SNMP Read Community Name [public] This option appears if you select Yes for Enable SNMP. This option allows you to change the SNMP Community Name (“public” by default) for read access.
4 4-38 Performing Setup from the Control Panel Network Setup Service Setup Exit Service Setup This returns you to the main Network Setup menu. Choose Exit Network Setup. Save Changes Yes/No [Yes] Select Yes to activate any changes made in Network Setup; select No to return to the main Setup menu without making any changes. Printer Setup options Printer Setup configures the connections and printing behavior associated with a particular printing device.
4 4-39 PostScript Setup options Publish Print Queue Yes/No [Yes] This option allows users to print (or download) jobs to the Print queue. Jobs that are printed to the Print queue are spooled to the Fiery disk and printed on a first-in, first-out basis. Only queues published in the Printer Setup are available to users. N OTE : To print to the Fiery over the parallel port, you must publish a queue or publish the Direct connection.
4 4-40 Performing Setup from the Control Panel TO ACCESS POST S CRIPT S ETUP OPTIONS 1. In the main Setup menu, choose PS Setup. 2. Enter the options appropriate to the printing requirements at the site. 3. When you have finished, save changes. In the list of options that follows, default values, where applicable, appear in square brackets.
4 4-41 PCL Setup options Allow Courier Substitution Yes/No [Yes] Specify whether to substitute Courier for fonts that are unavailable when you download files to the Fiery, or when you print a document for which you do not have the corresponding printer font. If this option is set to No, jobs with fonts that are unavailable on the Fiery hard disk generate a PostScript error and do not print. This setting does not apply to PDF files; font substitution occurs automatically in PDF files.
4 4-42 Performing Setup from the Control Panel In the list of options that follows, default values, where applicable, appear in square brackets. Paper Size A3/A4/11x17/Letter [A4] Specify the default paper size that the Fiery uses to print PCL jobs. Default Orientation Portrait/Landscape [Portrait] This option determines whether the text or image will be oriented along the short edge of the paper (portrait) or along the long edge of the paper (landscape).
4 4-43 Colour Setup options Font Number 0-999 [0] The font number designates the default font for the Fiery. To determine font numbers, print the internal PCL Font List. The standard fonts are listed in order. The font numbers, however, are not displayed. Paper Size for System Pages US/Metric [US in United States, Metric elsewhere] Specify the paper size that PCL system pages print on. System pages are pages that you print from the Control Panel, such as the PCL Font List.
4 4-44 Performing Setup from the Control Panel TO ACCESS C OLOUR S ETUP OPTIONS 1. In the main Setup menu, choose Colour Setup. 2. Enter the options appropriate to the printing requirements at the site. 3. When you have finished, save changes. In the following list of options, default values, where applicable, appear in square brackets.
4 4-45 Colour Setup options If users create and load custom simulations on the Fiery with ColorWise Pro Tools, these also appear in the list of simulations. A custom simulation can be selected as the default simulation. For more information about custom simulations, see the Colour Guide.
4 4-46 Performing Setup from the Control Panel Use Media-Defined Profiles Yes/No [Yes] Specify whether to use the Media-Defined Profiles feature. Setting this option to Yes allows the Fiery to select an Output Profile according to a media type specified for the job. It also allows multiple output profiles to be applied to a Mixed Media job according to specified media types.
4 4-47 Administrative functions in the Setup menu Administrative functions in the Setup menu The remaining choices in the Setup menu are intended to help you manage print jobs and colour output, but are not required for printing. • Job Log Setup allows you to specify whether the Fiery prints and clears its log of printed jobs automatically.
4 4-48 Performing Setup from the Control Panel Job Log Setup The Job Log is a record of all jobs processed or printed on the Fiery, whether they originate from a user workstation, a networked server, or the Fiery. You can print the Job Log from the Control Panel or from the job management tools. The printed Job Log lists accounting information about each job, including user name, document name, time and date printed, and number of pages.
5 5-1 Accessing Setup Chapter 5: Setting up the Fiery from a Windows Computer After you perform initial Setup (Server, Network, and Printer Setup) from the Control Panel, you can change most Setup options from a Windows computer. Accessing Setup In addition to using the Control Panel, you can set up the Fiery remotely. You can perform remote Setup from a Windows computer using Command WorkStation. To use the Setup applications (Command WorkStation), you must enter the Fiery Administrator password.
5 5-2 Setting up the Fiery from a Windows Computer TO ACCESS S ETUP FROM COMMAND WORK S TATION 1. Start Command WorkStation. 2. Log on as Administrator. 3. Choose Setup from the Server menu. Regardless of how you access Setup remotely, the following dialog box appears. N OTE : The interface of remote Setup from Command WorkStation and WebSetup is identical. The Setup illustrations in this chapter are displayed from Command WorkStation.
5 5-3 General Setup options General Setup options You can specify Fiery system settings that affect all users, such as the name of the Fiery, system date and time, passwords, and Job Log printing. Server Name. —Specify a name for the Fiery. This is the name that appears in the Chooser on an AppleTalk network. N OTE : Do not use the device name (C9800) as the server name. If you have more than one Fiery, do not assign them the same name. Date and Time.
5 5-4 Setting up the Fiery from a Windows Computer Use Character Set. —Specify whether the Control Panel and the job management tools should use the Macintosh, DOS, or Windows character set for displaying file names. This is important if a file name includes accented or composite characters (such as é or æ). For mixed-platform networks, select the setting that gives the best overall representation of the special characters you use. Enable Preview.
5 5-5 General Setup options Job Log Setup Auto Print Job Log Every 55 Jobs. —Specify whether the Fiery prints the Job Log after every 55 jobs. The Job Log lists the last 55 jobs processed on the Fiery, with accounting information about each one, including user name, document name, time and date printed, number of pages, and other job information. Auto Clear Job Log Every 55 Jobs. —Specify whether the Fiery clears the Job Log after every 55 jobs.
5 5-6 Setting up the Fiery from a Windows Computer Network Setup Network Setup configures the Fiery to receive print jobs over the networks used at your site. If the Fiery is configured to enable more than one protocol, it automatically switches to the correct protocol when it receives a print job. When multiple ports are enabled, print jobs can be received over all ports at the same time.
5 5-7 Network Setup Adapters/Ports Ethernet (Port Setup) Enable Ethernet. —Select to connect the Fiery to an Ethernet network. Transmission Speed. —Choose Auto Detect if your network environment is mixed, or choose the speed of the network to which the Fiery is attached (10 Mbps or 100 Mbps). Parallel Port (Port Setup) Enable Parallel Port. —Specify whether you want to print through the parallel port. You can connect a single Windows computer to the parallel port and print directly to the Fiery.
5 5-8 Setting up the Fiery from a Windows Computer Ignore EOF Character. —Available only if Enable Parallel Port is selected, this option specifies that the Fiery should ignore end-of-file (EOF) messages. Select this option to print PostScript files in binary format (not ASCII); under normal circumstances, this option should not be selected. When this option is selected, the Fiery uses the parallel port timeout value to determine when the end of the file has been reached.
5 5-9 Network Setup TCP/IP Specify TCP/IP settings. The current settings for IP address, subnet mask, and default gateway address are displayed. For information about setting up printing with TCP/IP, see Chapter 2. The Fiery requires a unique, valid IP address. You can set a static address or specify that the Fiery obtains the IP addresses automatically. N OTE : If you specify the DHCP or BOOTP protocol, the Fiery restarts when you save your changes and exit Setup.
5 5-10 Setting up the Fiery from a Windows Computer To set the subnet mask, enter one of the following values: 255.0.0.0 if the IP address starts with a number less than 128 255.255.0.0 if the IP address starts with a number from 128 through 191 255.255.255.0 if the IP address starts with a number greater than 191 N OTE : Confirm the subnet mask setting with your network administrator before proceeding. In some cases, the required setting may be different from those listed.
5 5-11 Network Setup IPX/SPX Use this option to specify IPX/SPX frame types. The Fiery supports the following Ethernet frame types for IPX/SPX: Ethernet 802.2, Ethernet 802.3, Ethernet II, and Ethernet SNAP. You can also allow the Fiery to select the frame type automatically.
5 5-12 Setting up the Fiery from a Windows Computer DNS Setup You can enable DNS Setup to allow the Fiery to resolve a name to an IP address.
5 5-13 Network Setup Services You can configure the following network services: • LPD Printing (TCP/IP)—enable or disable LPD print services. • NetWare Printing (PServer)—specify NDS and Bindery services (see page 5-15). • Windows Print Sharing (SMB)—enable or disable SMB print services. • HTTP Support (WWW)—enable or disable support for Fiery WebTools. • Port 9100—enable or disable support for Port 9100 printing. • E-mail Service—specify the Fiery E-mail Service.
5 5-14 Setting up the Fiery from a Windows Computer LPD Printing Enable LPD Printing Service. —Select to enable or disable LPD printing services. Enable Web Services. —Select to enable or disable web services. Enable FTP Services. —Select to enable or disable FTP services.
5 5-15 Network Setup NetWare Printing options Use this option to specify NDS and Bindery services. TO SPECIFY THE NDS TREE SETTING FROM REMOTE F IERY S ETUP 1. Select Enable NDS and click Change Trees. 2. In the NDS Configuration dialog box that appears, double-click an NDS tree in the Available Trees list.
5 5-16 Setting up the Fiery from a Windows Computer 3. In the Select User Login window, select Use Default User Information or enter your password, and click Next. 4. Navigate to the NDS container, select it, and click Next. If necessary, enter the password.
5 5-17 Network Setup 5. Select Use Default Print Queue Root, or navigate to the Print Queue Root and click Finish.
5 5-18 Setting up the Fiery from a Windows Computer 6. Click OK. The NDS Configuration dialog box appears, displaying information about the print server.
5 5-19 Network Setup Bindery Setup. Use this option to specify Bindery services. TO ADD BINDERY CONNECTIONS FROM REMOTE F IERY S ETUP 1. Select Enable PServer mode from the Service1 tab. 2. Click Bindery Setup. 3. Select a file server from the Available Servers list. If the File Server User Name and Password dialog box appears, enter the appropriate user name and password to log on to the selected file server.
5 5-20 Setting up the Fiery from a Windows Computer 4. Select a print server from the list and click Finish. If necessary, enter the appropriate password in the Print Server Password dialog box to log on to the selected file server. The name of the newly added server appears in the Selected Servers list. 5. When you finish adding servers, click Finish.
5 5-21 Network Setup TO REMOVE BINDERY CONNECTIONS FROM REMOTE F IERY S ETUP 1. Select Enable PServer mode from the Service1 tab. 2. Click Bindery Setup. The Novell Setup dialog box appears. 3. Make your selection in the Selected Servers list. 4. With the file server selected in the Selected Servers list, click Remove. 5. Click OK.
5 5-22 Setting up the Fiery from a Windows Computer PServer Poll Interval . Specify the polling interval (in seconds) for NetWare printing.
5 5-23 Network Setup Windows print sharing with Server Message Block (SMB) To set up the Windows printing service, text fields may include uppercase letters, numerals, spaces, and the following characters: -_.~!@#$%^&(){}\'," N OTE : Lowercase letters are not allowed, except in the Comment field.
5 5-24 Setting up the Fiery from a Windows Computer Enable Windows Printing Service. —Select to enable SMB (Server Message Block), the file and printer sharing protocol built into Windows. Enabling SMB lists the Fiery on the network so that Windows clients can print to a particular print connection (Hold, Print, or Direct) on the Fiery without any other networking software. For information on setting up a Windows client for Windows printing, see the User Software Installation Guide.
5 5-25 Network Setup HTTP Connection Support (WWW) Enable Web Services. —Select to make the WebTools available to users (see page 6-2). TCP/IP must already be enabled on the Fiery and on users’ computers. The WebTools include Status, WebLink, WebSetup, and WebDownloader. A Java-enabled Web browser and a valid IP address are required for each user. For details on supported browsers and workstation requirements, see the User Software Installation Guide. Enable Internet Printing Protocol (IPP).
5 5-26 Setting up the Fiery from a Windows Computer Port 9100 printing Enable Port 9100. —Enables applications to open a TCP/IP socket to the Fiery at Port 9100 to download a print job. Port 9100 Queue. —Allows you to attach Port 9100 to any of the published Fiery print connections.
5 5-27 Network Setup Email Services E-mail Service Setup. —Enabling e-mail services is required for all e-mail client services. Enable Print via E-mail. —If selected, print jobs sent via e-mail are accepted. If this option is cleared, print jobs sent via e-mail are ignored. Incoming Mail Server. —Specify the IP address or server name that communicates the appropriate mail server and contact information to the Fiery. Server Type.
5 5-28 Setting up the Fiery from a Windows Computer Outgoing Mail Server. —Specify the IP address or server name that communicates the appropriate mail server and contact information to the Fiery. N OTE : You must define both an Incoming and Outgoing mail server. If an Outgoing mail server is not defined, the E-mail Service assumes that the incoming and outgoing server names are the same. Timeout (seconds).
5 5-29 Printer Setup options Printer Setup options From this dialog box, you can access the Printer Setup and Paper Setup tabs. N OTE : In the following illustrations, “Device name” represents the actual printer model, which is C9800. Printer connections Specify whether to publish the Print queue, Hold queue, or Direct connection.
5 5-30 Setting up the Fiery from a Windows Computer PS (PostScript) Setup Convert Paper Sizes. Specify whether to convert paper sizes in documents automatically to the default paper sizes specified. For example, if you select Letter/11x17->A4/A3, a letter size document is automatically printed on A4 paper. N OTE : This option works in conjunction with the Default Paper Sizes option.
5 5-31 Setting up printing groups Setting up printing groups The Fiery administrator can arrange users into groups and allow members of a group to print only if they supply a password at print time. This method of printing is known as Printing Groups, or Member Printing. This section describes how to set up groups and passwords. For information on how to enable Printing Groups, see page 4-6. For more information on using the Printing Groups feature, see the Printing Guide.
5 5-32 Setting up the Fiery from a Windows Computer TO REMOVE PRINTING GROUPS AND PASSWORDS 1. Select Printing Groups from the Command WorkStation Server menu. 2. Select the printing group name in the Printing Groups Setup dialog box and click Remove. 3. Click OK. Exiting Setup When you have finished specifying Setup options, click OK and close the Setup dialog box. You are notified that the Fiery must be restarted for the new settings to take effect. You can restart now or later.
5 5-33 Printing the Configuration page Printing the Configuration page The Configuration page lists the settings in effect for the current Setup. After you have performed Setup, print a Configuration page to confirm your settings. The other pages you can print from Command WorkStation include the Test page, Job Log, colour charts, and Font List. For information on these Fiery pages, see Chapter 2 of the Job Management Guide. TO PRINT THE C ONFIGURATION PAGE 1.
6 6-1 Configuring the Fiery and clients for WebTools Chapter 6: Configuring Fiery WebTools Fiery WebTools allow you to manage your Fiery remotely from the Internet or from your company’s intranet. The Fiery has its own home page, from which you can select a variety of functions, including Status, WebLink and WebDownloader. For more information on using Fiery WebTools, see the Printing Guide.
6 6-2 Configuring Fiery WebTools TO ACCESS WEB TOOLS 1. Start your Internet browser. 2. Enter the IP address or DNS name of the Fiery. 3. Press Enter. The Fiery home page appears. 4. Click the name of a particular WebTool. 5. Click Configure to enable specific WebTools for users. Setting up Fiery WebTools In order for network users to access and use Fiery WebTools, you must set certain Fiery options in Network Setup and Printer Setup.
6 6-3 Setting the WebLink destination Setting the WebLink destination You can change the pre-set WebLink destination; this function requires the Administrator password, if one has been set. TO CHANGE THE WEB L INK DESTINATION 1. Start your Internet browser. 2. Enter the IP address or the DNS name of the Fiery. The Fiery home page appears. 3. Enter the Administrator password, if required, and click OK. 4. Press the Ctrl key as you click WebLink. The Update WebLink dialog box appears. 5.
7 7-1 Administrator functions Chapter 7: Administering the Fiery This chapter provides tips on managing Fiery printing. Administrator functions Administration features are included with the user software and are built into the Fiery. The following table describes where to find information on these features (page references refer to this manual).
7 7-2 Administering the Fiery For these operations Controlling the job flow Job accounting And these tasks See Using Fiery WebTools, Command WorkStation and Fiery utilities and for managing job priorities, tracking current jobs, canceling jobs, printing jobs in the Hold queue, and reprinting from the Printed or Hold queue Printing Guide Viewing, printing, and exporting the Job Log, user notes Job Management Guide Job Management Guide Release Notes Setting automatic printing and clearing for the J
7 7-3 Setting passwords Passwords from the Control Panel For more information on Administrator access privileges, see page 3-3. For information on controlling print jobs with the job management tools, see the Job Management Guide. N OTE : The Operator password can be set and changed only from Fiery WebSetup, or Command WorkStation. TO CHANGE THE F IERY PASSWORD 1. Scroll through the main Setup menu and choose Change Password. 2. Enter and confirm the password, as follows.
7 7-4 Administering the Fiery Passwords You can set, change, and remove passwords for the Fiery. These passwords, specific to the Server process, have different uses than the Windows Administrator and Operator passwords. Keep track of the passwords you set for each. Administrator—Controls access to Setup; Administrator privileges also include Operator privileges. Operator—Controls access to job management functions via the job management tools.
7 7-5 Clearing the Fiery TO SET OR CHANGE A PASSWORD 1. Select the password you want to change. 2. Type the password in both the Enter New Password and Verify New Password fields. Passwords are case-sensitive and can be any combination of letters and numbers up to 19 characters. You must enter the password exactly the same way both times. The new password remains in effect until you change it. Caution: If you decide to set an administrator password make sure you keep a careful note of it.
7 7-6 Administering the Fiery Managing address books The E-mail Service feature allows an administrator to import a list of e-mail addresses to the Fiery by sending e-mail messages to the Fiery. N OTE : E-mail messages can be sent only from an administrator account. The Fiery supports the following address books: • Admin—includes users with administrative access. Administrative access allows you to modify the address book, get the current address book from the Fiery, and cancel or status any print job.
7 7-7 Managing address books The administrator can manage the address books by sending an e-mail to the Fiery with command codes in the Subject and Message fields. The Fiery responds by e-mail to these commands with information about each request. When managing address books, see the following table.
7 7-8 Administering the Fiery Task To receive help for Fiery e-mail services Administrator subject field Administrator message field #Help Fiery e-mail response subject field RE: Help Fiery e-mail response message field Provides troubleshooting e-mail syntax. Printing a Configuration page from the Control Panel The Configuration page lists all the settings in effect in the current Setup. After you have finished running Setup, print a Configuration page to confirm your settings.
7 7-9 Maintaining optimal Fiery performance Maintaining optimal Fiery performance The Fiery does not require maintenance. Beyond the obvious requirements of servicing and maintaining the printer and replenishing consumables, you can improve the overall performance of your system by doing the following: • Make the best use of your network connections Publish only connections that will be used; the Fiery constantly checks all published connections, even if they are inactive.
7 7-10 Administering the Fiery Shutting down, rebooting, and restarting the C9800 Generally, you can leave the printer running all the time. This section describes how to reboot, shut down, and restart the system when necessary. Shutting down and rebooting the printer You may need to shut down the printer for service, or reboot the entire system. When you do so, fonts that have been downloaded to the hard disk are not deleted.
7 7-11 Shutting down, rebooting, and restarting the C9800 2. Press the or keys to select Restart, then press the ENTER key to restart the Fiery without rebooting the operating system.
A A-1 Troubleshooting Appendix A: Troubleshooting This chapter provides troubleshooting tips. Troubleshooting the Fiery Startup diagnostics are described in the Installation and Service Guide for service technicians. If you see startup error messages on Command WorkStation or if the Fiery does not reach the Idle state, contact your authorized service/support provider.
A A-2 Troubleshooting After this Setup screen Frame Type selection (Network Setup >Protocol Setup >IPX/SPX Setup) Enable NDS (Network Setup > Service Setup > PServer Setup > NDS Setup) This message Means Invalid frame size. The network hub is not connected to a Novell machine when the Fiery tries to bind. Warning! IPX network number is zero. No other IPX machine can be found on the network, or the network hub is not connected to the network when the Fiery tries to bind.
A A-3 Troubleshooting After this Setup screen This message Means Select File Server From List (Network Setup > Service Setup > PServer Setup > Bindery Setup) Error. Cannot open bindery connection to NDS server. Select this server through NDS setup or disable NDS and select it through bindery. No NetWare file server found. No file server was found when Fiery queried the network to create a list of supported servers or a list of all servers.
A A-4 Troubleshooting After this Setup screen This message Means Add Server, Enter Your Login Name, Enter Your File Server Password (Network Setup > Service Setup > PServer Setup > Bindery Setup) No NetWare print server found. No print server was found when Fiery queried the file server you selected. You must configure a print server and a print queue for every NetWare file server that will handle Fiery print jobs (see page 2-10). Any Bindery Setup screen Novell error code, followed by a message.
A A-5 Troubleshooting In Network Setup, when you configure the IPX (Novell) connection, the Fiery queries the network for Novell file servers and trees, and attaches to them temporarily. If a guest login is enabled, it is used. If not, you are prompted to log in from Command WorkStation. If the selected NetWare file server or tree does not have a guest account, or if the guest account has expired or been disabled by the NetWare supervisor, you are prompted to notify the IPX (Novell) administrator.
A A-6 Troubleshooting Novell error messages Novell error Cause Suggested action or exit 220 Guest account not available. The guest account, which you have chosen for initial login, has expired or has been disabled by the NetWare supervisor. Enable a guest account on the NetWare server for the purpose of Setup. Alternatively, log in to a different account. In the ENTER LOGIN NAME screen, change the default name (guest) to supervisor or another valid login name.
A A-7 Troubleshooting Novell error Cause Suggested action or exit 255 Unable to connect to file server. File server is down or out of connections. The Novell file server is down or out of connections. This error occurs while the server is trying to connect to the requested file server. Select a different file server (or try to get someone else to log off ). Pressing the Back button returns to the PServer Setup screen. nnn Notify IPX (Novell) Administrator.
A A-8 Troubleshooting Runtime error messages For error messages related to cancelling jobs and printing, including the Disk Full message and alerts to load media, see “Troubleshooting” in the Job Management Guide. These messages are reported by the job management tools. You can turn on PostScript error reporting as a print option from Mac OS applications. Printer not found Most failures to find a printer on the network are due to conflicting or missing name or address settings for the Fiery.
A A-9 Troubleshooting See the following table for the appropriate name.
A A-10 Troubleshooting Cannot connect to Fiery with Fiery utilities If users cannot connect to the Fiery, check the following: • Fiery Setup—the appropriate network protocol must be enabled, with the correct parameters (for example, for TCP/IP, the IP address), and you must publish either the Print queue or Hold queue. You can check these settings quickly by printing a Configuration page.
Index Numerics 100BaseT connector 1-12 10BaseT connector 1-12 8-pin RJ-45 connector 1-12 A access level scenarios 3-6 access to network and software 3-1 accessing Setup from Control Panel 4-2 from Windows computer 5-1 Account Name option, E-mail Setup 4-34 Adapters/Ports information, Setup 5-7 Add File Server, Bindery Setup 4-25, 4-26, 5-19 Add Filter option 4-15 administrator features of server 4-47 functions 7-1 to 7-2 installing the server 1-2 managing print jobs 7-1 password 7-2 Administrator E-mail Do
I-2 Index Choose File Server for editing Bindery connection 4-28 Chooser AppleTalk 4-5, 5-3 choosing a Bindery Server to connect 4-26, 5-19 Clear Frame Types, IPX/SPX Setup 4-19 Clear Server option 7-5 clearing the Job Log 4-48, 5-5 client setup Fiery WebTools 6-1 network printing 2-5 to 2-6, 2-13 overview 1-2 CMYK Simulation Method option 4-45 CMYK Simulation Profile option 4-44 Colour Setup 4-43 Command WorkStation problems connecting to server A-10 Comment option, Windows printing 4-32, 5-24 Configurati
I-3 Index disk space 7-9 DNS (Domain Name Server) 2-2, 2-4, A-8 DNS setup 4-14 Domain or Workgroup option, Windows printing 4-32, 5-24 downloading fonts, Direct connection requirement 3-2 E Edit Connection, Bindery Setup 4-28 explained 4-25 Edit Filter option 4-16 E-mail Service Setup option 5-27 E-mail Setup 4-33 Enable AppleTalk option 4-11 Auto IP Configuration option 4-12 E-mail Services option 4-33 Ethernet option 4-9, 5-7 IPP option 4-33, 5-25 LPD option 4-20, 5-14 NDS option 4-21, 5-15 Parallel Por
I-4 Index File Server 5-19, 5-20, 5-21 File Server Login option, Bindery 4-27 File Server Password (Bindery) 4-27 File Server, Bindery 5-19 file types and parallel port setup 4-10, 5-8 font substitution 4-41, 5-30 frame types supported AppleTalk 4-18 IPX/SPX 4-18 IPX/SPX, Ethernet 4-18, 5-11 TCP/IP 4-18 From List option (adding a file server) 4-26 FTP Setup 4-36 G gateway address, setting 4-13 General Setup options 5-3 to 5-5 guest login (Novell) in Bindery Setup 4-26 in Network Setup A-5 H Hold queue 4-
I-5 Index lpd (TCP/IP) 2-17 printing 4-20, 5-14 setup summary 2-19 to 2-20 M Mac OS computers on AppleTalk network 1-5 maintaining server performance 7-9 maximum server connections, Bindery 4-25 Member Printing 4-6, 5-4 messages, see error messages multiple Bindery file servers, connecting 4-25 N naming the server 4-5, A-8 NDPS (Novell Distributed Print Services) 2-14 NDPS Manager 2-14 NDS (Novell Directory Services) 2-12, 4-20, 5-13 defined 2-8 enabling 4-21 print queue subtree 4-24 Setup on server 4-21
I-6 Index Outgoing Mail Server option, E-mail Setup 5-28 Outgoing Server option, E-mail Setup 4-34 Output Profile option 4-45 P paper size used by default 4-40 Paper Sizes option 5-30 Parallel Connection option 4-39 parallel port cable 1-12 connecting 1-12 diagram 1-10 Parallel Port Setup from Control Panel 4-8, 4-10 options 4-10 summary 4-8 Parallel Port Setup, remote 5-7, 5-8 timeout setting 5-8 Password, E-mail Setup 4-34, 5-28 passwords 7-4 Administrator privileges 3-3 Administrator, changing 7-2 Bind
I-7 Index connections and queues 4-38 cover page for each job 4-41 directly to parallel port 4-10, 5-7 Job Log automatically 4-48 PostScript files 4-10, 5-8 reprinting previously printed jobs 3-2 start page at startup 4-5 printing connections 3-1 Printing Groups 5-31 printing groups defining members of 5-31 defining passwords for 5-31 editing printing groups and passwords 5-31 removing printing groups and passwords 5-32 problems, see troubleshooting protocols for assigning IP address automatically 4-12 net
I-8 Index Setup, see Server Setup Server Name option 4-5, 5-3 Server Name option, Windows printing 4-31, 5-24 Server Setup 3-7 exiting 5-32 from Control Panel 4-5 from Windows computer 5-3 part of initial Setup 5-1 Server Type option, E-mail Setup 4-34, 5-27 Service Setup options 4-20, 5-13 setting up NDS connection 2-12 Setup PCL Setup 4-41 screen types 4-4 See also Server Setup, Network Setup, Printer Setup, PS Setup, Job Log Setup Setup from Control Panel accessing 4-2 administrative functions 4-47 Colo
I-9 Index tips for experts 2-18 Use Character Set option 4-6, 5-4 Use Media-Defined Profiles option 4-45, 4-46 Use WINS Name Server option 4-31 utilities enabling protocol on the server 4-12 required print connections 4-38 V View Server List, Bindery Setup 4-28 explained 4-25 W warning display window breakage 4-2 Web Services Setup 4-32, 5-25 WebDownloader, see Fiery WebDownloader WebLink, see Fiery WebLink WebSetup, see Fiery WebSetup WebTools, see Fiery WebTools Windows 98/Me printing in Windows NT 4.
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