Telephone Accessories User Manual

Note: The ATA 186 registers for the two voice ports separately. The ATA 186, therefore, gets authenticated
twice as different H.323 terminals, as shown in this debug:
4w4d: AAA/AUTHEN/CONT (3800768902): continue_login (user='atagw1')
4w4d: AAA/AUTHEN (3800768902): status = GETPASS
4w4d: AAA/AUTHEN/CONT (3800768902): Method=LOCAL
4w4d: AAA/AUTHEN (3800768902): status = PASS
4w4d: AAA: parse name=<no string> idb type=−1 tty=−1
4w4d: AAA/MEMORY: create_user (0x83149EFC) user='atagw2'ruser='NULL' port='NULL'
rem_addr='NULL' authen_type=ASCII service=LOGIN priv=0 initial_task_id='0'
4w4d: AAA/AUTHEN/START (294225678): port='' list='h323' action=LOGIN service=LOGIN
4w4d: AAA/AUTHEN/START (294225678): found list h323
4w4d: AAA/AUTHEN/START (294225678): Method=LOCAL
4w4d: AAA/AUTHEN (294225678): status = GETPASS
4w4d: AAA/H323: Password:
4w4d: AAA/AUTHEN/CONT (294225678): continue_login (user='atagw2')
4w4d: AAA/AUTHEN (294225678): status = GETPASS
4w4d: AAA/AUTHEN/CONT (294225678): Method=LOCAL
4w4d: AAA/AUTHEN (294225678): status = PASS
4w4d: AAA: parse name=<no string> idb type=−1 tty=−1
4w4d: AAA/MEMORY: create_user (0x831910C0) user='3660' ruser='NULL' port='NULL'
rem_addr='NULL' authen_type=ASCII service=LOGIN priv=0 initial_task_id='0
For more troubleshooting examples, refer to Troubleshooting Gatekeeper Registration Issues.
Troubleshoot the ATA 186
When you are working with third−party gatekeepers and gateways, the troubleshooting tool on the ATA 186
is very helpful. To enable the ATA 186 troubleshooting tool, follow these steps:
In the ATA Nprintf field, configure the IP address of the PC which is on the same subnet as the ATA
186.
1.
The port specified after the address must be 9001.2.
At the DOS prompt on the PC, issue the preserv.exe program.3.
You can download the preserv.exe program from the Cisco Software Center (
registered customers only
) .
The preserv.exe program is included in the latest ATA 186 software release ZIP file.
Sample Debugs for Calls Made from the ATA 186
D:\Documents and Settings\sshafiqu\My Documents\voice\ata>prserv.exe
GK<−1: KPA−RRQ:300 sec
GK−>1: RCF:TTL 300
!−−− ATA was reset after the gatekeeper configuration was added.
WStop:0
Wed Feb 06 19:06:54 2002 Hello from 171.69.85.90(0)
Build 1109a: v2.12 ata186
Successfully Registered with the Gatekeeper
GK zone<gk2>172.16.13.12: 3000
GK zone:gk2
0x13e138 delayed RRQ: 48 ticks: 300
GK zone<gk2>172.16.13.12: 3001
GK zone:gk2
0x141e58 delayed RRQ: 56 ticks: 300
BMK : gk2
GK<−1: KPA−RRQ:300 sec
BMK : gk2
GK<−0: KPA−RRQ:300 sec