Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.6 September 5, 2012 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
CONTENTS Preface vii Overview vii Audience viii Organization viii Related Documentation viii Obtaining Documentation, Obtaining Support, and Security Guidelines Document Conventions CHAPTER 1 ix Central Configuration Using Cisco VXC Manager Cisco VXC Manager INI Files ix 1-1 1-1 1-1 Cisco VXC 6215 Add-Ons 1-2 Optional Voice and Video Firmware Add-on 1-3 Disabled Power Management Settings with Voice and Video Firmware Add-on High-Level Administration Steps 1-3 Cisco VXC 6215 Deployment w
Contents Create a Cisco VXC Manager Package for the wlx.
Contents Step 1: Prepare the Root Directory and Folder Structure on the File Server Step 2: Direct the Thin Client to the Server A-3 Using DHCP A-4 Step 3: Rebooting A-5 APPENDIX B Using TightVNC Viewer to Shadow or Monitor a Thin Client INI Configuration Example for Enabling VNC B-2 A-2 B-1 Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.
Contents Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.
Preface Overview The Cisco Virtualization Client 6215 (Cisco VXC 6215) delivers superior voice and video collaboration capabilities in desktop virtualization. It unifies voice, video, and virtual desktop in one device. The Cisco VXC 6215 provides workers with secure, real-time access to business applications and content without compromising the collaborative user experience.
Preface Note This document describes Base VDI firmware functionality only. For information on Voice and Video Firmware, see the Deployment Guide for Voice and Video Firmware for Cisco Virtualization Experience Client 6215. Audience This guide is intended for administrators of Cisco VXC 6215 clients. It provides information and detailed system configurations to help you design and manage your thin client environment. Organization This manual is organized as described in the following table.
Preface Obtaining Documentation, Obtaining Support, and Security Guidelines For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at: http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.
Preface Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.
CH A P T E R 1 Central Configuration Using Cisco VXC Manager This chapter provides information to help you manage your thin clients. It describes basic thin client management functions and provides information about setting up the thin client for your users. Cisco thin clients are designed to be centrally managed and configured using INI files and the Cisco VXC Manager.
Chapter 1 Central Configuration Using Cisco VXC Manager Cisco VXC 6215 Add-Ons INI files are employed as follows: • wlx.ini—This is the global INI file. One wlx.ini file is available to all users. It contains global parameters for all thin clients accessing the server. • $MAC.ini—This file is used for device-specific configuration. It is stored in the same directory as the wlx.ini file. If the thin client locates this INI file on the server, the thin client uses the $MAC.
Chapter 1 Central Configuration Using Cisco VXC Manager High-Level Administration Steps Ssh_opt The Cisco VXC 6215 can support remote connections to the thin client using SSH. To provide increased security, the ssh_opt add-on (ssh_opt-1.0-1.0.sletc11sp1.rpm) disables SSH functionality by default. Note To enable the SSH functionality on the Cisco VXC 6215 devices using Cisco VXC Manager, in the Device Manager, right-click the device and choose Execute Command.
Chapter 1 Central Configuration Using Cisco VXC Manager Cisco VXC 6215 Deployment with a Cisco Virtual Office Router Caution By default, an administrator username and password admin/admin is specified on the thin client. Cisco VXC 6215 does not support operation of the client using the administrator username and password in the current release (the only supported mode of operation is using the thinuser credentials).
Chapter 1 Central Configuration Using Cisco VXC Manager Recognizing USB Devices with Citrix XenDesktop Firefox displays the home page. Step 5 From the desktop, click Computer > More Applications > VXC-M. Step 6 In the VXC-M Server field, enter the IP address of the Cisco VXC Manager. Step 7 In the Client to Server Port field, enter 80 (or a custom port for your Cisco VXC Manager setup, as required).
Chapter 1 Central Configuration Using Cisco VXC Manager Recognizing USB Devices with Citrix XenDesktop With HDX Plug-n-Play technology, the USB camera is detached from the Cisco VXC 6215 and virtually attached to the XenDesktop session. All the native functionalities of the USB camera are available in the XenDesktop session. Both HDX RealTime Webcam and HDX Plug-n-Play are supported with Base VDI-only firmware and with the Voice and Video Firmware Add-on.
Chapter 1 Central Configuration Using Cisco VXC Manager Monitor Resolution Configuration Guidelines for HDX RealTime Webcam for XenDesktop 5.0 and 5.5 To use HDX Realtime Webcam for USB camera operation with XenDesktop 5.0 and 5.5, see the following guidelines: • Configure the XenDesktop policies to enable HDX RealTime. (See XenDesktop documentation for details.) • Remove any ICAAllowUSB parameter configuration from the INI file for the thin client.
Chapter 1 Monitor Resolution Configuration Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.
CH A P T E R 2 Cisco VXC Manager Configuration Quick Reference This chapter provides a quick reference for the Cisco VXC Manager procedures required to upgrade client configurations, upgrade firmware, and enable add-ons on the Cisco VXC 6215. For detailed information about using Cisco VXC Manager, see Administration Guide for Cisco Virtualization Experience Client Manager.
Chapter 2 Cisco VXC Manager Configuration Quick Reference Client Discovery Using Cisco VXC Manager Client Discovery Using Cisco VXC Manager Cisco VXC Manager is the standard tool for managing the Cisco VXC 6215. Cisco VXC Manager allows you to configure, upgrade, and administer your thin clients from a single interface. It also allows you to specify default configurations that are common to all of the thin clients in your environment.
Chapter 2 Cisco VXC Manager Configuration Quick Reference Client Discovery Using Cisco VXC Manager To configure the Cisco VXC Manager server IP address and port option values on a Windows DHCP server: Procedure Step 1 Open the DHCP management wizard, choose the DHCP server to be configured, right-click the server name, and choose Set Predefined Options to open the Select Predefined Options and Values window.
Chapter 2 Cisco VXC Manager Configuration Quick Reference Client Discovery Using Cisco VXC Manager Figure 2-2 Select Predefined Options and Values Step 2 On the Predefined Options and Values screen, click the Add button. The Option Type window appears.
Chapter 2 Cisco VXC Manager Configuration Quick Reference Client Discovery Using Cisco VXC Manager Figure 2-3 Option Type: Server IP Step 4 Click OK.
Chapter 2 Cisco VXC Manager Configuration Quick Reference Client Discovery Using Cisco VXC Manager Figure 2-5 Step 8 DHCP Scope Options: Cisco VXC Manager Server From the DHCP management wizard, choose Scope Options (from the target DHCP Server Scope, as shown in Figure 2-5), right-click, and choose Configure Options. • In the list of Available Options, check option number 186, and enter the IP address of the Cisco VXC Manager server.
Chapter 2 Cisco VXC Manager Configuration Quick Reference Client Discovery Using Cisco VXC Manager Figure 2-6 Step 9 Click OK. Figure 2-7 Step 10 DHCP Scope Options: Cisco VXC Manager Server Port DHCP Scope Options List Confirm that options 186, 190 and 192 are listed with proper values under the target DHCP server and scope. Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.
Chapter 2 Cisco VXC Manager Configuration Quick Reference Create a wlx.ini File for Client Configuration Create a wlx.ini File for Client Configuration Cisco VXC 6215 Initialization (INI) files are plain-text files that you construct to specify the configuration parameters you want to apply to your thin clients. The most commonly used INI file, wlx.ini, contains the global parameters you want to apply to all thin clients in your environment.
Chapter 2 Cisco VXC Manager Configuration Quick Reference Create a wlx.ini File for Client Configuration XenDesktop INI Configuration Example To create XenDesktop server connections, use the Mozilla Firefox Connect options to specify the URL of the XenDesktop server to which users must connect. When the server URL is specified in the INI configuration, Firefox opens to this URL and the user can enter their credentials to initiate the connection to the HVD.
Chapter 2 Cisco VXC Manager Configuration Quick Reference Create a Cisco VXC Manager Package for the wlx.ini File AutoConnect=yes \ Colors=16m \ Username=Administrator \ Password=Password \ Domainname=$DN \ Resolution=800x600 \ Reconnect=no \ Drives=J=disk \ Drives=k=floppy \ Sound=off \ LocalCopy=Yes Caution In the above example, replace x.x.x.x with the IP address of your RDP server. Create a Cisco VXC Manager Package for the wlx.ini File To push a wlx.
Chapter 2 Cisco VXC Manager Configuration Quick Reference Create a Cisco VXC Manager Package for the wlx.ini File Caution Do not attempt to modify a registered package located in the Rapport folder. To modify a package, you must create and register a new package that includes the required changes. Use the following procedure to create a Cisco VXC Manager package containing the wlx.ini file for Cisco VXC 6215 client configuration (see Create a wlx.
Chapter 2 Cisco VXC Manager Configuration Quick Reference Schedule Device Updates Using Default Device Configuration Step 9 Click Browse to choose the file path of the .rsp package file you want to register (For example: C:\VXC-M\6215Configs\SLE1.rsp) and click Open. Step 10 Click Next to display the Package Wizard summary. Step 11 Click Next to see the Package Registration Progress screen. Step 12 Click Next to create the package.
Chapter 2 Cisco VXC Manager Configuration Quick Reference Schedule Device Updates Using Default Device Configuration Procedure for First-Time Default Device Configuration Perform this procedure each time you create a new image package that you want to specify as the default image for client upgrades. Procedure Step 1 Determine whether a Default Device Configuration already exists: a. In the tree pane of the Administrator Console, expand Configuration Manager and click Default Device Configuration. b.
Chapter 2 Cisco VXC Manager Configuration Quick Reference Schedule Device Updates Using the Drag-and-Drop Method Procedure Step 1 In the tree pane of the Administrator Console, expand Configuration Manager, and click Default Device Configuration. Step 2 Right click SUSE Linux, and choose Properties. Step 3 In the Software Packages field, choose the package to upgrade to. Step 4 Click Finish.
Chapter 2 Cisco VXC Manager Configuration Quick Reference Optional Voice and Video Firmware Add-On To verify that Cisco VXC Manager has succesfully pushed a package to a device, click Device Manager, and choose a target device. In the bottom right hand corner, of the details pane, click the plus icon (+) to maximise the properties for the device, and then click the Deployed Package tab to show all packages that are on the device.
Chapter 2 Cisco VXC Manager Configuration Quick Reference Update the Cisco VXC 6215 Base VDI Firmware Step 3 In the extracted wlx.ini file, do not modify the existing parameters, but add any additional INI configurations you require. Note If you have existing INI configurations on your clients, you must copy and paste these parameters into the wlx.ini that you push with the add-on; otherwise, the clients will lose the pre-existing configurations.
Chapter 2 Cisco VXC Manager Configuration Quick Reference Configure Multimedia Redirection with a Proxy Server e. Click the Download or Add to cart button and follow the prompts. Step 2 On the server where you have Cisco VXC Manager installed, extract the zipped OS image files to a local folder. Step 3 In the extracted wlx.ini file, do not modify the existing parameters, but add any additional INI configurations you require.
Chapter 2 Cisco VXC Manager Configuration Quick Reference Configure Multimedia Redirection with a Proxy Server Step 2 In the 6215Configs folder, create an RSP file, for example ProxyConfig.rsp, with the following content (to create the RSP file, enter the required content in a text editor, and then save the file with a .rsp extension): [Version] Number= ProxyConfig OS=SLX Category=Other Packages USE_Pxe=NO [Script] RP "" EX "echo 'export http_proxy=http://' >> /etc/bash.
Chapter 2 Cisco VXC Manager Configuration Quick Reference Configure Multimedia Redirection with a Proxy Server Step 11 Click Next to see the Package Registration Progress screen. Step 12 Click Next to create the package. Step 13 After the package is created and registered, click Finish.
Chapter 2 Cisco VXC Manager Configuration Quick Reference Configure Multimedia Redirection with a Proxy Server Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.
CH A P T E R 3 Desktop Basics This chapter provides information to help you quickly get started using your thin client. It describes basic thin client functions and provides instructions for setting up the thin client for you and your users.
Chapter 3 Desktop Basics Using Your Desktop The following sections describe the available options on the thin client desktop that allow manual configuration of certain options. Although manual configuration is possible, Cisco highly recommends that you use central configuration to automatically push updates and any desired default configuration to all supported thin clients in your environment (see Administration Guide for Cisco Virtualization Experience Client Manager).
Chapter 3 Desktop Basics Connecting to a Monitor Desktop Keyboard Shortcuts Depending on the type of application window you are using (full screen, standard, or seamless), you can use shortcut keys (see Table 3-1) to manage windows.
Chapter 3 Desktop Basics Shutting Down, Restarting, and Suspending Shutting Down, Restarting, and Suspending When you are finished using your thin client, you can click Computer > Shutdown and choose: Tip • Shutdown—Shuts down and turns off your thin client. • Restart—Shuts down and restarts your thin client. • Suspend—Places the thin client in Standby mode to preserve power. To exit Standby mode, click the mouse.
Chapter 3 Desktop Basics Viewing System Information Figure 3-2 System Information dialog box Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.
Chapter 3 Viewing System Information Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.
CH A P T E R 4 Accessing Applications with the Application Browser This chapter provides detailed information about using the Application Browser to access the applications, audio and video, and system features that are installed on the thin client. Click More Applications in the Computer menu (see Using Your Desktop, page 3-2) to open the Application Browser.
Chapter 4 Accessing Applications with the Application Browser Viewing the Connection Manager Viewing the Connection Manager Click the Connection Manager icon in the Application Browser to open the Connection Manager. Use the Connection Manager to view connections on your Desktop. Performing Diagnostics Click Diagnostics in the Application Browser to open the Diagnostics dialog box.
Chapter 4 Accessing Applications with the Application Browser Viewing Diagnostic Logs Viewing Diagnostic Logs Click Diagnostics Log Viewer in the Application Browser to open the Diagnostics Log Viewer dialog box. The Diagnostic Log Viewer allows you to display and export log files to a USB key or to a remote server. Figure 4-3 Diagnostic Log Viewer To highlight a log file, click the name of the log file in the Log Name list. The Diagnostic Log Viewer then displays messages related to the log file.
Chapter 4 Accessing Applications with the Application Browser Configuring the Cisco VXC Manager Agent Figure 4-4 Note Export Logs to Remote Server Dialog Box Permanent and temporary registry logs are exported by default. Configuring the Cisco VXC Manager Agent Click Cisco VXC-M in the Application Browser to open the Cisco VXC-M Agent Configuration dialog box. Use this dialog box to configure the Cisco VXC Manager server location.
Chapter 4 Accessing Applications with the Application Browser Configuring Volume Control Settings Configuring Volume Control Settings Click Volume Control in the Application Browser to open the Volume Control dialog box. Use this dialog box to set volume preferences for Playback (system sounds), Recording (application recording sounds), Output Devices (left and right sounds), Input Devices (left and right sounds), and Configuration (profile).
Chapter 4 Accessing Applications with the Application Browser Viewing System Information Figure 4-7 Display Preferences Dialog Box Viewing System Information Click System Information in the Application Browser to open the System Information dialog box. See Viewing System Information, page 4-6 for details. Taking Screenshots Click Take Screenshot in the Application Browser to open the Take Screenshot dialog box.
A P P E N D I X A Central Configuration Using File Server This appendix contains information about configuring thin clients using a central file server as an alternative to Cisco VXC Manager. Cisco VXC Manager is the standard tool for central management. As an alternative method for thin client management, you can configure a local file server from which the thin clients can obtain INI files for their configuration.
Appendix A Central Configuration Using File Server How to Set Up Central Configuration Using a File Server How to Set Up Central Configuration Using a File Server For the thin client to successfully access INI files and update itself from a server, you must set up the server with the correct folder structure (where the INI files and other update files are located), direct the thin client to the server, and then reboot or start the thin client.
Appendix A Central Configuration Using File Server How to Set Up Central Configuration Using a File Server Figure A-1 Folder Structure Be sure to create/activate the required MIME Types (.ini, .raw, .info, .rpm, and .) under IIS (on a per site basis) to enable downloading. Also be sure your web server can identify the file types used by Cisco thin clients. To create/activate a MIME Type: Step 1 On your IIS server, use the File Types menu to add a New Type.
Appendix A Central Configuration Using File Server How to Set Up Central Configuration Using a File Server Using DHCP With the DHCP method of configuring the file server location (recommended), the thin clients obtain information about the server and root directory using the following DHCP options: • 161—Specifies the server • 162—Specifies the root path to the server (ftp/http/https) – If no root path is defined, /wyse is assumed.
Appendix A Central Configuration Using File Server How to Set Up Central Configuration Using a File Server Table A-1 DHCP Option Tags Option Description Notes 161 Server (ftp/http/https) Optional string. If this is an IP address or resolvable hostname, the protocol is assumed to be FTP; however, it may be the leading portion of a URL that specifies another protocol. If the URL form is used, it should not include a trailing slash (for example, http://server.example.com or ftp://192.168.0.1).
Appendix A How to Set Up Central Configuration Using a File Server Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.
A P P E N D I X B Using TightVNC Viewer to Shadow or Monitor a Thin Client TightVNC Server is installed locally on the thin client. It allows administrators to shadow/operate/monitor a thin client from a remote machine on which TightVNC Viewer is installed (TightVNC Viewer is available from the TightVNC website and must be installed on the remote/shadowing machine before use; it is also included as a component of Cisco VXC Manager software).
Appendix B Figure B-1 Using TightVNC Viewer to Shadow or Monitor a Thin Client New TightVNC Connection Dialog Box Step 2 Enter the IP address or valid DNS name of the thin client that is to be shadowed/operated/monitored (you can also set other options using the command buttons). Step 3 Click OK to open the VNC Authentication dialog box.