user manual
Table Of Contents
- Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP)
- Quick Reference
- Getting Started
- Connecting Your Phone
- An Overview of Your Phone
- Basic Call Handling
- Placing a Call-Basic Options
- Placing a Call-Additional Options
- Answering a Call
- Ending a Call
- Using Hold and Resume
- Using Mute
- Switching Between Multiple Calls
- Switching an In-Progress Call to Another Phone
- Viewing Multiple Calls
- Transferring Calls
- Sending a Call to a Voice Message System
- Forwarding Calls to Another Number
- Using Do Not Disturb
- Making Conference Calls
- Placing or Receiving Intercom Calls
- Advanced Call Handling
- Speed Dialing
- Picking Up a Redirected Call on Your Phone
- Storing and Retrieving Parked Calls
- Logging Out of Hunt Groups
- Using a Shared Line
- Using BLF to Determine a Line State
- Making and Receiving Secure Calls
- Tracing Suspicious Calls
- Prioritizing Critical Calls
- Using Cisco Extension Mobility
- Managing Business Calls Using a Single Phone Number
- Using a Handset, Headset, and Speakerphone
- Changing Phone Settings
- Using Call Logs and Directories
- Accessing Voice Messages
- Using the User Options Web Pages
- Accessing Your User Options Web Pages
- Configuring Features and Services on the Web
- Understanding Additional Configuration Options
- Troubleshooting Your Phone
- Cisco One-Year Limited Hardware Warranty Terms
- Index
Cisco Unified IP Phone 7970 Series for Cisco Unified Communications Manager 6.1 7
An Overview of Your Phone
Your 7970 Series Cisco Unified IP Phone is a full-feature telephone that provides voice communication
over the same data network that your computer uses, allowing you to place and receive phone calls,
put calls on hold, transfer calls, make conference calls, and so on.
In addition to basic call-handling features, your 7970 Series Cisco Unified IP Phone can provide
enhanced productivity features that extend your call-handling capabilities. Depending on
configuration, your phone supports:
• Access to network data, XML applications, and web-based services.
• Online customizing of phone features and services from your User Options web pages.
• A comprehensive online help system that displays information on the phone screen.
Understanding Buttons and Hardware
You can use the graphic table below to identify buttons and hardware on your phone.