user manual
Table Of Contents
- Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP)
- Quick Reference
- Getting Started
- Connecting Your Phone
- An Overview of Your Phone
- Basic Call Handling
- Placing a Call-Basic Options
- Placing a Call-Additional Options
- Answering a Call
- Ending a Call
- Using Hold and Resume
- Using Mute
- Switching Between Multiple Calls
- Switching an In-Progress Call to Another Phone
- Viewing Multiple Calls
- Transferring Calls
- Sending a Call to a Voice Message System
- Forwarding Calls to Another Number
- Using Do Not Disturb
- Making Conference Calls
- Placing or Receiving Intercom Calls
- Advanced Call Handling
- Speed Dialing
- Picking Up a Redirected Call on Your Phone
- Storing and Retrieving Parked Calls
- Logging Out of Hunt Groups
- Using a Shared Line
- Using BLF to Determine a Line State
- Making and Receiving Secure Calls
- Tracing Suspicious Calls
- Prioritizing Critical Calls
- Using Cisco Extension Mobility
- Managing Business Calls Using a Single Phone Number
- Using a Handset, Headset, and Speakerphone
- Changing Phone Settings
- Using Call Logs and Directories
- Accessing Voice Messages
- Using the User Options Web Pages
- Accessing Your User Options Web Pages
- Configuring Features and Services on the Web
- Understanding Additional Configuration Options
- Troubleshooting Your Phone
- Cisco One-Year Limited Hardware Warranty Terms
- Index
8 OL-14682-01
Item Description For more information, see...
1
Programmable
buttons
Depending on configuration, programmable
buttons provide access to:
• Phone lines and intercom lines (line
buttons)
• Speed-dial numbers (speed-dial buttons,
including the BLF speed-dial feature)
• Web-based services (for example, a
Personal Address Book button)
• Call features (for example, a Privacy,
Hold, or Transfer button)
Buttons illuminate to indicate status:
Green, steady—Active call or
two-way intercom call
Green, flashing—Held call
Amber, steady—Privacy in use,
one-way intercom call, DND
active, or logged into Hunt Group
Amber, flashing—Incoming call or
reverting call
Red, steady—Remote line in use
(shared line or BLF status)
• Understanding
Touchscreen Features,
page 10
• Basic Call Handling,
page 16
• Speed Dialing, page 32
• Using a Shared Line,
page 35
• Using BLF to
Determine a Line State,
page 38
• Placing or Receiving
Intercom Calls, page 30
2
Footstand button Allows you to adjust the angle of the phone
base.
Adjusting the Footstand
(Optional), page 5
3
Display button Awakens the touchscreen from sleep mode or
disables it for cleaning.
No color—Ready for input
Green flashing—Disabled
Green steady—Sleep mode
Cleaning and Maintaining
the Touchscreen, page 12
4
Messages button Auto-dials your voice message service (varies
by service).
Accessing Voice Messages,
page 54
5
Directories button Opens/closes the Directories menu. Use it to
access call logs and directories.
Using Call Logs, page 48
6
Help button Activates the Help menu. Accessing the Help System
on Your Phone, page 13