user manual
Table Of Contents
- Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP)
- Quick Reference
- Getting Started
- Connecting Your Phone
- An Overview of Your Phone
- Basic Call Handling
- Placing a Call-Basic Options
- Placing a Call-Additional Options
- Answering a Call
- Ending a Call
- Using Hold and Resume
- Using Mute
- Switching Between Multiple Calls
- Switching an In-Progress Call to Another Phone
- Viewing Multiple Calls
- Transferring Calls
- Sending a Call to a Voice Message System
- Forwarding Calls to Another Number
- Using Do Not Disturb
- Making Conference Calls
- Placing or Receiving Intercom Calls
- Advanced Call Handling
- Speed Dialing
- Picking Up a Redirected Call on Your Phone
- Storing and Retrieving Parked Calls
- Logging Out of Hunt Groups
- Using a Shared Line
- Using BLF to Determine a Line State
- Making and Receiving Secure Calls
- Tracing Suspicious Calls
- Prioritizing Critical Calls
- Using Cisco Extension Mobility
- Managing Business Calls Using a Single Phone Number
- Using a Handset, Headset, and Speakerphone
- Changing Phone Settings
- Using Call Logs and Directories
- Accessing Voice Messages
- Using the User Options Web Pages
- Accessing Your User Options Web Pages
- Configuring Features and Services on the Web
- Understanding Additional Configuration Options
- Troubleshooting Your Phone
- Cisco One-Year Limited Hardware Warranty Terms
- Index
10 OL-14682-01
Understanding Line and Call Icons
Your phone displays icons to help you determine the line and call state.
Icon Line or call state Description
On-hook line No call activity on this line.
Off-hook line You are dialing a number or an outgoing call is ringing.
Connected call You are connected to the other party.
Ringing call A call is ringing on one of your lines.
Call on hold You have put the call on hold. See Using Hold and Resume, page 20.
Remote-in-use Another phone that shares your line has a connected call. See Using
a Shared Line, page 35.
Reverting call A holding call is reverting to your phone. See Using Hold and
Resume, page 20.
Authenticated call See Making and Receiving Secure Calls, page 38.
Encrypted call See Making and Receiving Secure Calls, page 38.
Idle line (BLF) See Using BLF to Determine a Line State, page 38.
Busy line (BLF) See Using BLF to Determine a Line State, page 38.
Line in Do Not
Disturb (BLF)
See Using BLF to Determine a Line State, page 38.
Idle Intercom line The intercom line is not in use. See Placing or Receiving Intercom
Calls, page 30.
One-way intercom
call
The intercom line is sending or receiving one-way audio. See Placing
or Receiving Intercom Calls, page 30.
Two-way intercom
call
The recipient pressed the intercom line to activate two-way audio
with the caller. See
Placing or Receiving Intercom Calls, page 30.
Understanding Touchscreen Features
This is what your main touchscreen might look like with active calls and several feature menus open.