user manual
Table Of Contents
- Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP)
- Quick Reference
- Getting Started
- Connecting Your Phone
- An Overview of Your Phone
- Basic Call Handling
- Placing a Call-Basic Options
- Placing a Call-Additional Options
- Answering a Call
- Ending a Call
- Using Hold and Resume
- Using Mute
- Switching Between Multiple Calls
- Switching an In-Progress Call to Another Phone
- Viewing Multiple Calls
- Transferring Calls
- Sending a Call to a Voice Message System
- Forwarding Calls to Another Number
- Using Do Not Disturb
- Making Conference Calls
- Placing or Receiving Intercom Calls
- Advanced Call Handling
- Speed Dialing
- Picking Up a Redirected Call on Your Phone
- Storing and Retrieving Parked Calls
- Logging Out of Hunt Groups
- Using a Shared Line
- Using BLF to Determine a Line State
- Making and Receiving Secure Calls
- Tracing Suspicious Calls
- Prioritizing Critical Calls
- Using Cisco Extension Mobility
- Managing Business Calls Using a Single Phone Number
- Using a Handset, Headset, and Speakerphone
- Changing Phone Settings
- Using Call Logs and Directories
- Accessing Voice Messages
- Using the User Options Web Pages
- Accessing Your User Options Web Pages
- Configuring Features and Services on the Web
- Understanding Additional Configuration Options
- Troubleshooting Your Phone
- Cisco One-Year Limited Hardware Warranty Terms
- Index
1
Primary phone
line
Displays the phone number (directory number) for your primary phone line.
2
Programmable
button
indicators
Programmable buttons can serve as phone line buttons, intercom line
buttons, speed-dial buttons, phone service buttons, or phone feature buttons.
Icons and labels indicate how these buttons are configured. For an icon
reference, see the
“Phone Screen Icons” section in the Quick Reference Card at
the front of this guide.
3
Softkey labels Each displays a softkey function. Softkey labels are touch-sensitive.
4
Status line Displays audio mode icons, status information, and prompts.
5
Call activity
area
Displays current calls per line, including caller ID, call duration, and call state
for the highlighted line (standard view). Items in this area are touch-sensitive.
See
Understanding Line and Call Icons, page 10, and Viewing Multiple Calls,
page 22.
6
Phone tab Indicates call activity. Press this tab to return to the call activity area, if needed.
7
Feature tabs Each indicates an open feature menu. Tabs are touch-sensitive. See
Understanding Feature Buttons and Menus, page 13.
Cisco Unified IP Phone 7970 Series for Cisco Unified Communications Manager 6.1 11