user manual
Table Of Contents
- Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP)
- Quick Reference
- Getting Started
- Connecting Your Phone
- An Overview of Your Phone
- Basic Call Handling
- Placing a Call-Basic Options
- Placing a Call-Additional Options
- Answering a Call
- Ending a Call
- Using Hold and Resume
- Using Mute
- Switching Between Multiple Calls
- Switching an In-Progress Call to Another Phone
- Viewing Multiple Calls
- Transferring Calls
- Sending a Call to a Voice Message System
- Forwarding Calls to Another Number
- Using Do Not Disturb
- Making Conference Calls
- Placing or Receiving Intercom Calls
- Advanced Call Handling
- Speed Dialing
- Picking Up a Redirected Call on Your Phone
- Storing and Retrieving Parked Calls
- Logging Out of Hunt Groups
- Using a Shared Line
- Using BLF to Determine a Line State
- Making and Receiving Secure Calls
- Tracing Suspicious Calls
- Prioritizing Critical Calls
- Using Cisco Extension Mobility
- Managing Business Calls Using a Single Phone Number
- Using a Handset, Headset, and Speakerphone
- Changing Phone Settings
- Using Call Logs and Directories
- Accessing Voice Messages
- Using the User Options Web Pages
- Accessing Your User Options Web Pages
- Configuring Features and Services on the Web
- Understanding Additional Configuration Options
- Troubleshooting Your Phone
- Cisco One-Year Limited Hardware Warranty Terms
- Index
Cisco Unified IP Phone 7970 Series for Cisco Unified Communications Manager 6.1 43
Tips
• When calling Mobile Voice Access, you need to enter the number you are call from in addition to
the PIN if any of the following are true:
–
The number you are calling from is not one of your remote destinations.
–
The number is blocked by you or your carrier (shown as “Unknown Number”).
–
The number is not accurately matched in the Cisco Unified Communications Manager
database; for example, if your number is 510-666-9999, but it is listed as 666-9999 in the
database, or your number is 408-999-6666, but it is entered as 1-408-999-6666 in the
database.
• If you incorrectly enter any requested information (such as cellular phone number or PIN) three
times in a row, the Mobile Voice Access call disconnects, and you are locked out for a period of
time. Contact your system administrator if you need assistance.
Make a call from your
cellular phone
See Placing a Call—Additional Options, page 17.
Turn off Mobile Connect
from your cellular phone
1. Dial your assigned Mobile Voice access number.
2. Enter your cellular phone number (if requested) and PIN.
3. Press 3 to disable Mobile Connect.
4. Choose whether to turn Mobile Connect off for all configured
phones or just one:
–
All phones—Enter 2.
–
One phone—Enter 1 and enter the number you want to
remove as a remote destination, followed by #.
If you want to... Then...