user manual
Table Of Contents
- Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP)
- Quick Reference
- Getting Started
- Connecting Your Phone
- An Overview of Your Phone
- Basic Call Handling
- Placing a Call-Basic Options
- Placing a Call-Additional Options
- Answering a Call
- Ending a Call
- Using Hold and Resume
- Using Mute
- Switching Between Multiple Calls
- Switching an In-Progress Call to Another Phone
- Viewing Multiple Calls
- Transferring Calls
- Sending a Call to a Voice Message System
- Forwarding Calls to Another Number
- Using Do Not Disturb
- Making Conference Calls
- Placing or Receiving Intercom Calls
- Advanced Call Handling
- Speed Dialing
- Picking Up a Redirected Call on Your Phone
- Storing and Retrieving Parked Calls
- Logging Out of Hunt Groups
- Using a Shared Line
- Using BLF to Determine a Line State
- Making and Receiving Secure Calls
- Tracing Suspicious Calls
- Prioritizing Critical Calls
- Using Cisco Extension Mobility
- Managing Business Calls Using a Single Phone Number
- Using a Handset, Headset, and Speakerphone
- Changing Phone Settings
- Using Call Logs and Directories
- Accessing Voice Messages
- Using the User Options Web Pages
- Accessing Your User Options Web Pages
- Configuring Features and Services on the Web
- Understanding Additional Configuration Options
- Troubleshooting Your Phone
- Cisco One-Year Limited Hardware Warranty Terms
- Index
iv OL-14682-01
Using Mute 21
Switching Between Multiple Calls 21
Switching an In-Progress Call to Another Phone 22
Viewing Multiple Calls 22
Transferring Calls 23
Sending a Call to a Voice Message System 24
Forwarding Calls to Another Number 24
Using Do Not Disturb 25
Making Conference Calls 26
Using Conference Features 26
Using Conference 27
Using Join 28
Using cBarge 29
Using Meet-Me 29
Viewing or Removing Conference Participants 30
Placing or Receiving Intercom Calls 30
Advanced Call Handling 32
Speed Dialing 32
Picking Up a Redirected Call on Your Phone 33
Storing and Retrieving Parked Calls 34
Logging Out of Hunt Groups 35
Using a Shared Line 35
Understanding Shared Lines 35
Using Barge to Add Yourself to a Shared-Line Call 36
Understanding Barge Features 36
Using Barge Features 37
Preventing Others from Viewing or Barging a Shared-Line Call 37
Using BLF to Determine a Line State 38
Making and Receiving Secure Calls 38
Tracing Suspicious Calls 39
Prioritizing Critical Calls 39
Using Cisco Extension Mobility 41