user manual
Table Of Contents
- Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP)
- Quick Reference
- Getting Started
- Connecting Your Phone
- An Overview of Your Phone
- Basic Call Handling
- Placing a Call-Basic Options
- Placing a Call-Additional Options
- Answering a Call
- Ending a Call
- Using Hold and Resume
- Using Mute
- Switching Between Multiple Calls
- Switching an In-Progress Call to Another Phone
- Viewing Multiple Calls
- Transferring Calls
- Sending a Call to a Voice Message System
- Forwarding Calls to Another Number
- Using Do Not Disturb
- Making Conference Calls
- Placing or Receiving Intercom Calls
- Advanced Call Handling
- Speed Dialing
- Picking Up a Redirected Call on Your Phone
- Storing and Retrieving Parked Calls
- Logging Out of Hunt Groups
- Using a Shared Line
- Using BLF to Determine a Line State
- Making and Receiving Secure Calls
- Tracing Suspicious Calls
- Prioritizing Critical Calls
- Using Cisco Extension Mobility
- Managing Business Calls Using a Single Phone Number
- Using a Handset, Headset, and Speakerphone
- Changing Phone Settings
- Using Call Logs and Directories
- Accessing Voice Messages
- Using the User Options Web Pages
- Accessing Your User Options Web Pages
- Configuring Features and Services on the Web
- Understanding Additional Configuration Options
- Troubleshooting Your Phone
- Cisco One-Year Limited Hardware Warranty Terms
- Index
54 OL-14682-01
Accessing Voice Messages
To access voice messages, press the Messages button .
Note Your company determines the voice message service that your phone system uses. For the most
accurate and detailed information, refer to the documentation that came with your voice
message system.
If you want to... Then...
Set up and personalize
your voice message
service
Press and follow the voice instructions.
If a menu appears on your touchscreen, choose an appropriate menu item.
Check for your new
voice messages
Look for:
• A steady red light on your handset. (This indicator can vary. See
Customizing Rings and Message Indicators, page 46.)
• A flashing message waiting icon and text message on your
touchscreen.
Note The red light and message waiting icon display only when you have a
message on your primary line, even if you receive voice messages on
other lines.
Listen for:
A stutter tone from your handset, headset, or speakerphone when you place
a call.
Note The stutter tone is line-specific. You hear it only when using the line
with the waiting message.
Listen to your voice
messages or access the
voice messages menu
Press .
Depending on your voice message service, doing so either auto-dials the
message service or provides a menu on your touchscreen.
Send or redirect a call
to a voice message
system
Press iDivert. For more information, see the Sending a Call to a Voice
Message System, page 24.