user manual
Table Of Contents
- Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP)
- Quick Reference
- Getting Started
- Connecting Your Phone
- An Overview of Your Phone
- Basic Call Handling
- Placing a Call-Basic Options
- Placing a Call-Additional Options
- Answering a Call
- Ending a Call
- Using Hold and Resume
- Using Mute
- Switching Between Multiple Calls
- Switching an In-Progress Call to Another Phone
- Viewing Multiple Calls
- Transferring Calls
- Sending a Call to a Voice Message System
- Forwarding Calls to Another Number
- Using Do Not Disturb
- Making Conference Calls
- Placing or Receiving Intercom Calls
- Advanced Call Handling
- Speed Dialing
- Picking Up a Redirected Call on Your Phone
- Storing and Retrieving Parked Calls
- Logging Out of Hunt Groups
- Using a Shared Line
- Using BLF to Determine a Line State
- Making and Receiving Secure Calls
- Tracing Suspicious Calls
- Prioritizing Critical Calls
- Using Cisco Extension Mobility
- Managing Business Calls Using a Single Phone Number
- Using a Handset, Headset, and Speakerphone
- Changing Phone Settings
- Using Call Logs and Directories
- Accessing Voice Messages
- Using the User Options Web Pages
- Accessing Your User Options Web Pages
- Configuring Features and Services on the Web
- Understanding Additional Configuration Options
- Troubleshooting Your Phone
- Cisco One-Year Limited Hardware Warranty Terms
- Index
68 OL-14682-01
Share phones or office
space with coworkers
Consider using:
• Call Park to store and retrieve
calls without using the transfer
feature.
• Call Pickup to answer calls ringing
on another phone.
• A shared line to view or join
coworkers’ calls.
• Cisco Extension Mobility to apply
your phone number and user
profile to a shared
Cisco
Unified IP Phone.
Ask your system administrator
about these features and see the:
• Advanced Call Handling,
page 32.
• Using a Shared Line, page 35.
• Using Cisco Extension
Mobility, page 41.
Answer calls frequently
or handle calls on
someone’s behalf
Ask your system administrator to set
up the AutoAnswer feature for your
phone.
See Using AutoAnswer, page 45.
Need to make video
calls (SCCP phones
only)
Consider using Cisco Unified Video
Advantage, which enables you to make
video calls using your Cisco Unified
IP
Phone, your personal computer, and
an external video camera.
Contact your system
administrator for additional
assistance and see the
Cisco
Unified Video Advantage
Quick Start Guide and User
Guide.
Determine the state of a
phone line associated
with a speed-dial
button, call log, or
directory listing on
your phone
Ask your administrator to set up the
Busy Lamp Field (BLF) feature for
your phone.
See Using BLF to Determine a Line
State, page 38.
Want to temporarily
apply your phone
number and settings to
a shared
Cisco
Unified IP Phone
Ask your system administrator about
the Cisco Extension Mobility Service.
See Using Cisco Extension
Mobility, page 41.
If you... Then... For more information...