EFT DRAFT—CISCO CONFIDENTIAL Cisco Video Surveillance IP Camera User Guide Models CIVS-IPC-2500 and CIVS-IPC-2500W Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.
EFT DRAFT—CISCO CONFIDENTIAL NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE.
EFT DRAFT—CISCO CONFIDENTIAL C O N T E N T S Preface v Overview v Organization v Obtaining Documentation, Obtaining Support, and Security Guidelines CHAPTER 1 Introduction v 1-1 Overview 1-1 Features 1-1 Security Features 1-2 Wireless Features 1-2 Physical Details Package Contents CS Mount Lens CHAPTER 2 Basic Set Up 1-3 1-5 1-5 2-1 System Requirements 2-1 Installing the IP Camera 2-1 Performing the Initial Set Up of the IP Camera CHAPTER 3 Viewing Live Video 3-1 System Requirem
Contents EFT DRAFT—CISCO CONFIDENTIAL Viewing Live Video via the Internet 4-4 Viewing Live Video Using a Web Browser 4-4 Viewing Live Video with the Viewing/Recording Utility Motion Detection Alerts CHAPTER 4-4 Managing an IP Camera through the Web 5 Connecting to an IP Camera Advanced Setup Window 5-5 5-6 5-8 Users Window 5-8 Maintenance Window Firmware Window 5-9 5-9 Video Window 5-10 Audio Window 5-11 Mail Window 5-1 5-2 Basic Setup Window 5-3 Wireless Security Window IP Filter Win
EFT DRAFT—CISCO CONFIDENTIAL Preface Overview Cisco Video Surveillance IP Camera User Guide provides information about installing, configuring, using, and troubleshooting the Cisco Video Surveillance IP camera CIVS-IPC-2500 (wired model) and CIVS-IPC-2500W wireless model).
Preface Obtaining Documentation, Obtaining Support, and Security Guidelines EFT DRAFT—CISCO CONFIDENTIAL Cisco Video Surveillance IP Camera User Guide vi OL-14220-01
EFT DRAFT—CISCO CONFIDENTIAL CH A P T E R 1 Introduction This chapter provides an overview of the IP camera and its features. It also describes what is included with the camera. This chapter includes these topics: • Overview, page 1-1 • Physical Details, page 1-3 • Package Contents, page 1-5 • CS Mount Lens, page 1-5 Overview The Cisco Video Surveillance IP Camera provides a high-quality digital solution for a video surveillance system.
Chapter 1 Introduction Overview EFT DRAFT—CISCO CONFIDENTIAL • Easy configuration—A Windows-based wizard is provided for initial set up. Subsequent administration and management can be performed using a standard web browser. The administrator can configure and manage the IP camera through a web browser. • Viewing/recording utility—A user-friendly Windows utility is provided for viewing live video.
Chapter 1 Introduction Physical Details EFT DRAFT—CISCO CONFIDENTIAL • WEP support—Full WEP support (64/128 Bit) on the wireless interface is provided. • WPA/WPA2 support—The WPA/WPA2 standard is supported, allowing advanced encryption of wireless data. Physical Details Table 1-1 describes the physical details of the IP camera. Table 1-1 IP Camera Physical Details Item Description Front of Camera CS mount lens The camera uses a standard video surveillance CS mount lens.
Chapter 1 Introduction Physical Details EFT DRAFT—CISCO CONFIDENTIAL Table 1-1 IP Camera Physical Details Item Description Reset button This button is recessed. A pin or paper clip can be used to depress it. It can be activated any time that the camera is in the ready mode and can have these affects: • Restore Default IP Address—When this button is pressed and released, the IP camera resets to a static IP address of 192.168.0.100.
Chapter 1 Introduction Package Contents EFT DRAFT—CISCO CONFIDENTIAL Table 1-1 IP Camera Physical Details Item Description MIC In An optional external microphone can be attached here. Microphones designed to be used with PCs are usually compatible with this microphone input. SPKR out An optional external speaker can be attached here. Package Contents The following items should be included.
Chapter 1 Introduction CS Mount Lens EFT DRAFT—CISCO CONFIDENTIAL Cisco Video Surveillance IP Camera User Guide 1-6 OL-14220-01
EFT DRAFT—CISCO CONFIDENTIAL CH A P T E R 2 Basic Set Up This chapter provides instructions for installing and performing the initial setup of the IP camera. This chapter includes these topics: • System Requirements, page 2-1 • Installing the IP Camera, page 2-1 • Performing the Initial Set Up of the IP Camera, page 2-2 System Requirements To use the wired LAN interface, a standard 10/100BaseT hub or switch and network cable is required.
Chapter 2 Basic Set Up Performing the Initial Set Up of the IP Camera EFT DRAFT—CISCO CONFIDENTIAL Step 2 Connect the LAN Cable Connect the IP camera to a 10/100BaseT hub or switch using a standard LAN cable. Note This step disables the wireless interface on the camera because only one interface can be active. The LAN cable should be connected or disconnected only when the camera is powered off.
Chapter 2 Basic Set Up Performing the Initial Set Up of the IP Camera EFT DRAFT—CISCO CONFIDENTIAL Step 7 Follow the instructions in the Connection 4 window to make sure that the LED is lit on the front panel of the camera and click Next. If the LED is not lit, make sure that the cables are properly connected to the camera. Step 8 In the Connection 5 window, which lists all IP cameras on your network, take these actions: a. Select the desired camera from the Selection area.
Chapter 2 Basic Set Up Performing the Initial Set Up of the IP Camera EFT DRAFT—CISCO CONFIDENTIAL Step 15 Step 16 (Optional) Take either of both of these actions: • Click Online Registration to register the camera using your web browser. • Click Install Viewer & Recorder Utility to install the Viewing/Recording utility. Click Exit to exit the set up wizard. Setup is now complete.
EFT DRAFT—CISCO CONFIDENTIAL CH A P T E R 3 Viewing Live Video After you install and set up the IP camera as described in Chapter 2, “Basic Set Up,”, all LAN users can view live video using Internet Explorer. This chapter describes how to do so. The camera administrator can adjust the video stream and can restrict access to the video stream to known users by requiring viewers to supply a username and password. For more detailed information, see Chapter 4, “Advanced Viewing Set Up.
Chapter 3 Viewing Live Video Connecting to a Camera Via the Internet EFT DRAFT—CISCO CONFIDENTIAL Step 3 In the Address field, enter the following address, where IP_Address is the IP address of the IP camera from which you want to view video: HTTP://IP_Address Step 4 Enter the user name and password for the camera when prompted and then click OK. If the default user name and password have not been changed, enter admin in both fields.
Chapter 3 Viewing Live Video Controling the Display Live Video EFT DRAFT—CISCO CONFIDENTIAL Step 4 If you are prompted for a user name and password, enter the user name and password that are provided by your IP camera administrator. You are prompted for a user name and password if your administrator has restricted access to known users. Step 5 If you are prompted to install an ActiveX component (OCX or CAB file), click Yes to install it.
Chapter 3 Viewing Live Video Controling the Display Live Video EFT DRAFT—CISCO CONFIDENTIAL Cisco Video Surveillance System IP Camera User Guide 3-4 OL-14220-01
EFT DRAFT—CISCO CONFIDENTIAL CH A P T E R 4 Advanced Viewing Set Up This Chapter provides information about the optional settings and features for viewing video via the IP camera. This information is intended for the camera Administrator.
Chapter 4 Advanced Viewing Set Up Making Video Available from the Internet EFT DRAFT—CISCO CONFIDENTIAL Table 4-1 Video Screen Options (continued) Option Description Max. Frame Rate Select the desired maximum bandwidth for the video stream. You can specify either the bandwidth or the frame rate, but not both. If the bandwidth is defined, the frame rate is adjusted as necessary to achieve the specified frame rate.
Chapter 4 Advanced Viewing Set Up Making Video Available from the Internet EFT DRAFT—CISCO CONFIDENTIAL This feature is normally called port forwarding or virtual servers. The port forwarding/virtual server entry tells the router or gateway that incoming TCP connections on port 1024 should be passed to the IP camera. If necessary, refer to the user manual for your router gateway for further details.
Chapter 4 Advanced Viewing Set Up Viewing Live Video via the Internet EFT DRAFT—CISCO CONFIDENTIAL • Internet users can then connect to the camera using the domain name that is allocated by the DDNS service provider. Viewing Live Video via the Internet To view live video via the Internet, a user should have a broadband connection. Dial-up connections are not recommended.
Chapter 4 Advanced Viewing Set Up Motion Detection Alerts EFT DRAFT—CISCO CONFIDENTIAL Procedure Step 1 Access the web-based interface for the IP camera and display the Motion Detection window. Step 2 Take these actions: Step 3 a. Enable the Motion Detection feature. b. Set the areas of the video image to be examined for movement. You can define the full screen or up to three areas, and set the motion threshold individually for each area. c.
Chapter 4 Advanced Viewing Set Up Motion Detection Alerts EFT DRAFT—CISCO CONFIDENTIAL Cisco Video Surveillance System IP Camera User Guide 4-6 OL-14220-01
EFT DRAFT—CISCO CONFIDENTIAL CH A P T E R 5 Managing an IP Camera through the Web This Chapter provides information about configuring an IP camera through the web-based interface. This information is intended for the camera Administrator. To configure a camera in this way, the camera must have an IP address that is compatible with your PC. To configure this IP address, use the supplied Windows-based Wizard, as described in Chapter 2, “Basic Set Up.
Chapter 5 Managing an IP Camera through the Web Connecting to an IP Camera EFT DRAFT—CISCO CONFIDENTIAL Connecting to an IP Camera If you have run the Windows-based setup wizard, the final screen provided the Web UI button. Clicking this button connects to the IP camera through your web browser. To connect to a camera directly through your web browser, perform the following steps. After you connect to the camera, you can bookmark the camera for easy access in the future.
Chapter 5 Managing an IP Camera through the Web Basic Setup Window EFT DRAFT—CISCO CONFIDENTIAL – DDNS – I/O Ports – RS-485 • Status – System – Image – Network – Syslog & Log • View Video Log – View Video Log Basic Setup Window The Basic Setup window provides options for configuring various device, network, and security settings for an IP camera. To access this window, connect to the camera as described in the “Connecting to an IP Camera” section on page 5-2 and then choose Setup > Basic Setup.
Chapter 5 Managing an IP Camera through the Web Basic Setup Window EFT DRAFT—CISCO CONFIDENTIAL Table 5-1 Basic Setup Window Options (continued) Option Description Network Settings Configuration Type Includes these options: • Obtain Address Automatically—If selected, the camera obtains its IP address and related information from a DHCP server. Select this option only if your LAN has a DHCP server.
Chapter 5 Managing an IP Camera through the Web Basic Setup Window EFT DRAFT—CISCO CONFIDENTIAL Table 5-1 Basic Setup Window Options (continued) Option Description Security Security Click the Edit Security Settings button to select the desired option: • Disabled—No security is used. Anyone using the correct SSID can connect to your network. • WEP—The 802.11b standard. Data is encrypted before transmission, but the encryption system is not very strong.
Chapter 5 Managing an IP Camera through the Web Advanced Setup Window EFT DRAFT—CISCO CONFIDENTIAL Table 5-2 Wireless Security Window Options (continued) Option Description Authentication Type Select the appropriate value: Open System or Shared Key. Refer to your wireless card’s documentation to determine which method to use. Note In Infrastructure mode, either setting typically works, because most access points can use both methods. WPA/WPA2 Personal Mode Options Shared Key Enter the key value.
Chapter 5 Managing an IP Camera through the Web Advanced Setup Window EFT DRAFT—CISCO CONFIDENTIAL Table 5-3 Advanced Setup Window Options Option Description Advanced Setup HTTP/HTTPS HTTP Alternative Port—If enabled, you can connect using either port 80 or the secondary port. You must enter the secondary port number (1024 through 65535) in the field provided. HTTPS Alternative Port—If enabled, you can connect using either port 80 or the secondary port.
Chapter 5 Managing an IP Camera through the Web IP Filter Window EFT DRAFT—CISCO CONFIDENTIAL IP Filter Window The IP Filter window provides options for configuring the IP addresses from which a camera can be accessed. To access this window, connect to the camera as described in the “Connecting to an IP Camera” section on page 5-2 and then choose Setup > IP Filter. Table 5-4 describes the options in the IP Filter window.
Chapter 5 Managing an IP Camera through the Web Maintenance Window EFT DRAFT—CISCO CONFIDENTIAL Table 5-5 Users Window Options (continued) Option Description Confirm Password Re-enter the password for the user. Privilege Level Select the desired privilege level for the. • Administrator Level—Same as Administrator user, allows the user to setup and control the camera.
Chapter 5 Managing an IP Camera through the Web Video Window EFT DRAFT—CISCO CONFIDENTIAL Video Window The Video window provides options for configuring the video from a camera. To access this window, connect to the camera as described in the “Connecting to an IP Camera” section on page 5-2 and then choose Audio/Video > Video. Table 5-8 describes the options in the Video window. Table 5-8 Video Window Options Option Description MPEG-4 Settings Resolution Select the desired video resolution format.
Chapter 5 Managing an IP Camera through the Web Audio Window EFT DRAFT—CISCO CONFIDENTIAL Audio Window The Audio window provides options for configuring the audio from a camera. To access this window, connect to the camera as described in the “Connecting to an IP Camera” section on page 5-2 and then choose Audio/Video > Audio. Table 5-9 describes the options in the Audio window. Table 5-9 Audio Window Options Option Description Enable Audio Check this check box and select the desired audio option.
Chapter 5 Managing an IP Camera through the Web Motion Detection Window EFT DRAFT—CISCO CONFIDENTIAL Table 5-10 Mail Window Options (continued) Option Description Port Enter the port number of the FTP server to be connected. Login name Enter the login name for the FTP Server. Password Enter the password for the FTP Server. File Path Name Enter path where the file is stored on the FTP server. Enable Passive Mode Check this check box to enable the passive mode feature of the FTP server.
Chapter 5 Managing an IP Camera through the Web SNMP Window EFT DRAFT—CISCO CONFIDENTIAL Table 5-12 Event Window Options Option Description Event Schedule Schedule List The Event Schedule shows all of the event types that are configured in the camera, and provides information about the configuration: Name—Descriptive event name set by the user. Effective Time Frame—When the event will be triggered. Trigger by—Shows what kind trigger activates the event.
Chapter 5 Managing an IP Camera through the Web DDNS Window EFT DRAFT—CISCO CONFIDENTIAL Table 5-13 SNMP Window Options Option Description SNMP Enable/Disable Enable or disable the SNMP function. System Object ID Displays the system object ID. System Contact Enter the system contact information. SysLocation Enter the location of the system contact. Read Community String Enter the SNMP community string. The default is Public.
Chapter 5 Managing an IP Camera through the Web RS-485 Window EFT DRAFT—CISCO CONFIDENTIAL Table 5-15 I.O Ports Window Options Option Description Input Ports Current State Indicates the current state of the input port. When the configured state occurs, the event actions are triggered. Triggered When Select the desired state: • High • Low Output Ports Current State Indicates the current state of the output port. Default State Select the desired option from the drop-down list.
Chapter 5 Managing an IP Camera through the Web System Window EFT DRAFT—CISCO CONFIDENTIAL Table 5-16 RS-485 Window Options (continued) Option Description Patrol Sequence Patrol Sequence This feature determines how the camera moves when it is set to Rotate. You can set a number of preset positions. The camera goes to the first position, then moves through the list of present positions until it is finished. The camera stops at the last position in the list.
Chapter 5 Managing an IP Camera through the Web Image Window EFT DRAFT—CISCO CONFIDENTIAL Table 5-18 System Window Options Option Description Firmware Version Version of the firmware installed on the camera. MAC Address MAC address of the camera. Camera Name Name of the camera. Description Description of the camera, such as location. Date/Time Current date and time on the camera. Image Window The Image window displays information about the video stream camera.
Chapter 5 Managing an IP Camera through the Web Syslog & Log Window EFT DRAFT—CISCO CONFIDENTIAL Table 5-20 Network Window Options (continued) Option Description Wireless SSID Wireless SSID. Channel Wireless channel currently used. Security Security setting for wireless connections. Syslog & Log Window The Syslog & Log window displays information about system logs.
EFT DRAFT—CISCO CONFIDENTIAL CH A P T E R 6 Troubleshooting This chapter describes some common problems that may be encountered while using and IP camera and provides possible solutions. Symptom Cannot connect to an IP camera with a web browser to configure the camera. Solution The IP address of your PC may not be compatible with the IP address of the IP camera. Use the Windows utility to configure the IP camera with a valid IP address. Symptom The Windows utility doe not list any IP cameras.
Chapter 6 Troubleshooting EFT DRAFT—CISCO CONFIDENTIAL Symptom I cannot connect to the IP camera using a wireless connection. Solution If a LAN cable is connected to the LAN port, the wireless interface is disabled. Only one interface can be active. Check that your PC and the IP camera have compatible Wireless settings: • Mode (Infrastructure or Ad-hoc) must be correct. • ESSID must match. • WEP settings must match. • In Ad-hoc mode, the channel should match.
EFT DRAFT—CISCO CONFIDENTIAL A P P E N D I X A Streaming Video/Audio Solution Streaming video is a sequence of “moving images” that are sent in compressed form over the Internet and displayed by a viewer as they arrive. With streaming, a web user does not have to wait to download a large file before seeing the video or hearing the sound. Instead, the media is sent in a continuous stream and is played as it arrives.
Appendix A Streaming Video/Audio Solution EFT DRAFT—CISCO CONFIDENTIAL Cisco Video Surveillance System IP Camera User Guide A-2 OL-14220-01
EFT DRAFT—CISCO CONFIDENTIAL I N D EX A F Active LED features, of IP camera 1-3 activity indication 1-3 adjusting, live video image administrator name 2-3 Advanced Setup window antenna 4-1 1-1 security 1-2 wireless 1-2 Firmware 5-6 5-9 firmware, of IP camera 1-3 Audio window general Firmware window 5-11 B 5-9 5-9 G Basic Setup window gateway, set up for live video viewing 5-3 browser, accessing IP camera through 4-2 5-2 I C I/O Ports window camera Image window See IP
Index EFT DRAFT—CISCO CONFIDENTIAL set up password 2-2 system requirements troubleshooting IP Filter window configuring 2-1 6-1 5-8 5-8 default 2-3, 3-2 prompt 6-1 PoE LED 1-4 power indication L 1-3 Power over Ethernet (PoE) lens 1-4 1-5 live video controlling display image adjustment motion detection overview R 3-3 Ready LED 4-1 1-3 Reset button 4-4 1-4 resetting the IP camera 3-1 system requirements for viewing viewing from PC router, set up for live video viewing RS-485
Index EFT DRAFT—CISCO CONFIDENTIAL motion detection 6-2 no cameras listed in Utility window password 6-1 6-1 user name 6-1 video quality 6-2 wireless connection 6-2 U user name configuring 5-8 default 3-2 prompt 6-1 V video streaming A-1 viewing live Video window 3-1 3-3, 5-10 View Video Log window 5-18 W wireless features 1-2 requirements 2-1 Wireless Security window 5-5 Cisco Video Surveillance System IP Camera User Guide OL-14220-01 IN-3
Index EFT DRAFT—CISCO CONFIDENTIAL Cisco Video Surveillance System IP Camera User Guide IN-4 OL-14220-01
Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Industry Canada statement: This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. IMPORTANT NOTE: Radiation Exposure Statement: This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment.
