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ap3702pgetstart.fm Page 2 Monday, September 9, 2013 8:58 AM Revised: September 4, 2013 1 About this Guide This Guide provides instructions on how to install and configure your Cisco Aironet 3702P Access Point. This guide also provides mounting instructions and limited troubleshooting procedures. The 3702P Access Point is referred to as the access point in this document.
ap3702pgetstart.fm Page 3 Monday, September 9, 2013 8:58 AM Warning Do not operate your wireless network device near unshielded blasting caps or in an explosive environment unless the device has been modified to be especially qualified for such use. Statement 245B Warning In order to comply with FCC radio frequency (RF) exposure limits, antennas should be located at a minimum of 7.9 inches (20 cm) or more from the body of all persons.
ap3702pgetstart.fm Page 4 Monday, September 9, 2013 8:58 AM Step 3 Verify that you have received the items listed below. If any item is missing or damaged, contact your Cisco representative or reseller for instructions. – The access point – Mounting bracket (selected when you ordered the access point) – Adjustable ceiling-rail clip (selected when you ordered the access point) 4 Configurations The 3702P access point contains two simultaneous dual-band radios, the 2.4-GHz MIMO radio and the 5-GHz 802.
ap3702pgetstart.fm Page 5 Monday, September 9, 2013 8:58 AM 5 Access Point Ports and Connectors The 3702P model access point has external antenna connectors and the LED indictor on the top of the model, as shown in Figure 1.
ap3702pgetstart.fm Page 6 Monday, September 9, 2013 8:58 AM Figure 2 Access Point Ports and Connections (bottom)-AIR3702P 1 5 6 272377 6 2 1 3 4 Kensington lock slot 4 Console port 5 Security padlock and hasp (padlock not included) DC Power connection 2 3 Gbit Ethernet port 6 Mounting bracket pins (feet for desk or table-top mount) 6 Configuring the Access Point This section describes how to connect the access point to a wireless LAN controller.
ap3702pgetstart.fm Page 7 Monday, September 9, 2013 8:58 AM collection of wireless termination points. The discovery process using CAPWAP is identical to the Lightweight Access Point Protocol (LWAPP) used with previous Cisco Aironet access points. LWAPP-enabled access points are compatible with CAPWAP, and conversion to a CAPWAP controller is seamless. Deployments can combine CAPWAP and LWAPP software on the controllers.
ap3702pgetstart.fm Page 8 Monday, September 9, 2013 8:58 AM • DHCP server discovery—This feature uses DHCP option 43 to provide controller IP addresses to the access points. Cisco switches support a DHCP server option that is typically used for this capability. For more information about DHCP option 43, see the “Configuring DHCP Option 43 and DHCP Option 60” section on page 34. • DNS discovery—The access point can discover controllers through your domain name server (DNS).
ap3702pgetstart.fm Page 9 Monday, September 9, 2013 8:58 AM Installation Summary Installing the access point involves these operations: • Performing a pre-installation configuration (optional) • Mounting the access point • Grounding the access point • Deploying the access point on the wireless network Performing a Pre-Installation Configuration The following procedures ensure that your access point installation and initial operation go as expected.
ap3702pgetstart.fm Page 10 Monday, September 9, 2013 8:58 AM Figure 3 Pre-Installation Configuration Setup Controller Layer 3 devices 272488 Cisco Aironet access points To perform pre-installation configuration, perform the following steps: Step 1 Make sure that the Cisco wireless LAN controller DS port is connected to the network. Use the CLI, web-browser interface, or Cisco WCS procedures as described in the appropriate Cisco wireless LAN controller guide. a.
ap3702pgetstart.fm Page 11 Monday, September 9, 2013 8:58 AM f. The access point must be able to find the IP address of the controller. This can be accomplished using DHCP, DNS, or IP subnet broadcast. This guide describes the DHCP method to convey the controller IP address. For other methods, refer to the product documentation. See also the “Using DHCP Option 43” section on page 14 for more information. Step 2 Apply power to the access point: a. The access point is 802.3af (15.
ap3702pgetstart.fm Page 12 Monday, September 9, 2013 8:58 AM Step 5 If your access point does not indicate normal operation, turn it off and repeat the pre-installation configuration. Note When you are installing a Layer 3 access point on a different subnet than the Cisco wireless LAN controller, be sure that a DHCP server is reachable from the subnet on which you will be installing the access point, and that the subnet has a route back to the Cisco wireless LAN controller.
ap3702pgetstart.fm Page 13 Monday, September 9, 2013 8:58 AM c. If the LED blinks sequentially for more than 5 minutes, the access point is unable to find its primary, secondary, and tertiary Cisco wireless LAN controller.
ap3702pgetstart.fm Page 14 Monday, September 9, 2013 8:58 AM Using DHCP Option 43 You can use DHCP Option 43 to provide a list of controller IP addresses to the access points, enabling them to find and join a controller. For additional information, refer to the “Configuring DHCP Option 43 and DHCP Option 60” section on page 34. Checking the Access Point LED The location of the access point status LED is shown in Figure 4.
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ap3702pgetstart.fm Page 17 Monday, September 9, 2013 8:58 AM You can view join-related information for up to three times the maximum number of access points supported by the platform for the 2500 series controllers and the Controller Network Module within the Cisco 28/37/38xx Series Integrated Services Routers. Note The maximum number of access points varies for the Cisco WiSM2, depending on which controller software release is being used.
ap3702pgetstart.fm Page 18 Monday, September 9, 2013 8:58 AM 10 Declarations of Conformity and Regulatory Information This section provides declarations of conformity and regulatory information for the Cisco Aironet 3702P Access Points. You can find additional information at this URL: www.cisco.
ap3702pgetstart.fm Page 19 Monday, September 9, 2013 8:58 AM Note Review the FCC guidelines for installing and operating outdoor wireless LAN devices at this URL: http://www.cisco.com/en/US/prod/collateral/routers/ps272/data_sheet_c78-647116_ps11451 _Products_Data_Sheet.html LDK102087P is restricted to indoor operation in the 5150-5250Mhz band per FCC guidance. This equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of the FCC Rules.
ap3702pgetstart.fm Page 20 Monday, September 9, 2013 8:58 AM VCCI Statement for Japan Warning This is a Class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment (VCCI). If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual.
ap3702pgetstart.fm Page 21 Monday, September 9, 2013 8:58 AM Guidelines for Operating Cisco Aironet Access Points in Japan This section provides guidelines for avoiding interference when operating Cisco Aironet access points in Japan. These guidelines are provided in both Japanese and English.
ap3702pgetstart.fm Page 22 Monday, September 9, 2013 8:58 AM Statement 371—Power Cable and AC Adapter English Translation When installing the product, please use the provided or designated connection cables/power cables/AC adaptors. Using any other cables/adaptors could cause a malfunction or a fire. Electrical Appliance and Material Safety Law prohibits the use of UL-certified cables (that have the “UL” shown on the code) for any other electrical devices than products designated by CISCO.
ap3702pgetstart.fm Page 23 Monday, September 9, 2013 8:58 AM This device complies with Class B Limits of Industry Canada. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. Cisco Aironet Access Points are certified to the requirements of RSS-210.
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ap3702pgetstart.fm Page 26 Monday, September 9, 2013 8:58 AM The following standards were applied: EMC—EN 301.489-1 v1.8.1; EN 301.489-17 v2.1.1 Health & Safety—EN60950-1: 2005; EN 50385: 2002 Radio—EN 300 328 v 1.7.1; EN 301.893 v 1.5.1 The conformity assessment procedure referred to in Article 10.4 and Annex III of Directive 1999/5/EC has been followed.
ap3702pgetstart.fm Page 27 Monday, September 9, 2013 8:58 AM This device also conforms to the EMC requirements of the Medical Devices Directive 93/42/EEC. Note This equipment is intended to be used in all EU and EFTA countries. Outdoor use may be restricted to certain frequencies and/or may require a license for operation. For more details, contact Cisco Corporate Compliance.
ap3702pgetstart.fm Page 28 Monday, September 9, 2013 8:58 AM This Device Meets International Guidelines for Exposure to Radio Waves The 3702P device includes a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves (radio frequency electromagnetic fields) recommended by international guidelines.
ap3702pgetstart.fm Page 29 Monday, September 9, 2013 8:58 AM Separation Distance MPE 0.63 mW/cm Note 2 Distance Limit 20 cm (7.87 inches) 1.00 mW/cm 2 The minimum separation distance from the antenna to a general bystander is 7.9 inches (20 cm) to maintain compliance. Installations utilizing antennas with gain greater than 10 dBi will assure a separation distance of at least 9 inches (23 cm).
ap3702pgetstart.fm Page 30 Monday, September 9, 2013 8:58 AM Health Canada states that present scientific information does not indicate the need for any special precautions for the use of wireless devices. They recommend that if you are interested in further reducing your exposure you can easily do so by reorienting antennas away from the user, placing the antennas at a greater separation distance than recommended, or lowering the transmitter power output.
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ap3702pgetstart.fm Page 32 Monday, September 9, 2013 8:58 AM English Translation Administrative Rules for Low-power Radio-Frequency Devices Article 12 For those low-power radio-frequency devices that have already received a type-approval, companies, business units or users should not change its frequencies, increase its power or change its original features and functions.
ap3702pgetstart.fm Page 33 Monday, September 9, 2013 8:58 AM English Translation Low-power Radio-frequency Devices Technical Specifications 4.7 Unlicensed National Information Infrastructure 4.7.5 Within the 5.25-5.35 GHz band, U-NII devices will be restricted to indoor operations to reduce any potential for harmful interference to co-channel MSS operations. 4.7.6 The U-NII devices shall accept any interference from legal communications and shall not interfere the legal communications.
ap3702pgetstart.fm Page 34 Monday, September 9, 2013 8:58 AM Declaration of Conformity Statements All the Declaration of Conformity statements related to this product can be found at the following location: http://www.ciscofax.com 11 Configuring DHCP Option 43 and DHCP Option 60 This section contains a DHCP Option 43 configuration example on a Windows 2003 Enterprise DHCP server for use with Cisco Aironet lightweight access points.
ap3702pgetstart.fm Page 35 Monday, September 9, 2013 8:58 AM dns-server Where: is the name of the DHCP pool, such as AP3702 is the network IP address where the controller resides, such as 10.0.15.1 is the subnet mask, such as 255.255.255.0 is the IP address of the default router, such as 10.0.0.1 is the IP address of the DNS server, such as 10.0.10.
ap3702pgetstart.fm Page 36 Monday, September 9, 2013 8:58 AM Table 2 Access Point Specifications (continued) Category Specification Storage temperature –22 to 185 degrees F (–30 to 85 degrees C) Humidity 10% to 90% (noncondensing) Antennas AP3702P: External Compliance The 3702P access point complies with UL 2043 for products installed in a building’s environmental air handling spaces, such as above suspended ceilings. Safety UL 60950-1 CAN/CSA C22.2 No.
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ap3702pgetstart.fm Page 38 Monday, September 9, 2013 8:58 AM Americas Headquarters Cisco Systems, Inc. San Jose, CA Asia Pacific Headquarters Cisco Systems (USA) Pte. Ltd. Singapore Europe Headquarters Cisco Systems International BV Amsterdam, The Netherlands Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco Website at www.cisco.com/go/offices.