User's Manual

Table Of Contents
Received
Placed
Missed
A maximum of 50 records are stored for each history type.
The caller ID is displayed with the call icon. If the caller ID is unavailable, then the phone number is displayed.
If the phone number is unavailable, then the message Unknown is displayed. All Call History items are
integrated into one list and are ordered by time (latest to oldest).
You can dial a number directly from the Call History list.
If set up by your administrator, the received and placed calls from shared lines are logged in the Call History.
To view all the call history logs, open the Call History screen.
View call history
Procedure
Step 1
Press Apps.
Step 2
Use the navigation bar and Select button to scroll and select Call History.
View call record details
Procedure
Step 1
Press Apps.
Step 2
Use the navigation bar and Select button to scroll and select Call History.
Step 3
Select a call record and press Details.
If the Details softkey is not visible on the screen, press More first.
Step 4
Press
to return to the Call History list.
Cisco Unified IP Phone 8831 User Guide for Cisco Unified Communications Manager 9.3
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Applications
View call history