- Cisco WAN Modeling Tools User Guide

9-7
Cisco WAN Modeling Tools Guide
OL-10426-01, Rev. A0
Chapter 9 Configuration Extraction Tool
Troubleshooting CET
Symptom Informix Error 217 (Column [name of column] not found in any table in the
query)
Probable Causes CWM release and the Informix Database are incompatible. In other words, a new
sv+ has been installed, but is not in use
Solution Use the swt_rev option on the svp2cet command.
Symptom Informix Error 564 (Cannot sort rows)
and/or
Informix Error 407 (Error number 0 received from sql_exec process)
The above error(s) are also combined with a unix error: /:write failed, file system is
full
Probable Causes There is not enough empty space in the /tmp partition, where informix does its
sorting work
Solution If there are files called textnnn.0, then space can be recovered by closing the shell
tools.
If this still doesn’t work, space can be cleared by copying info and files to other
partitions (then erasing them from /tmp)
Symptom Informix Error 229 (Cannot open or create a temporary file)
and/or
Informix Error 162 (ISAM error: BLOB space does not exist)
Probable Causes The Informix database is full or almost full, or the temporary space directory is not
writable or full
Solution Check that the directory defined by the DBTEMP environment variable is writable
by this account. If DBTEMP is not defined, check the /tmp directory. The problem
could also be that there is no more free disk space in the temporary directory.
If you have error 162, have TAC increase the user’s Informix database size.
Symptom REXX Error 48: Failure in System Service
Probable Causes Not enough memory available. This usually refers to swap-space. (To see how
much swap space is available, use the pstat
-s or swap -s command. To see how
much memory is available, use the dmesg | grep avail mem command
Solution Close all other applications that use a lot of memory, such as Sun’s file manager or
Netscape.
Symptom REXX Error 41: Bad Arithmetic Conversion
Probable Causes The input data contained a blank rather than a digit.
Solution No workaround.
Contact Network Modeling for help.