User Manual

Cisco, Cisco Systems, the Cisco logo, and the Cisco Systems logo are registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0705R) © 2009 Cisco Systems, Inc. All rights reserved.
OL-19474-01
QUICK REFERENCE Cisco Unified IP Phone 8961, 9951, and 9971 for Cisco Unified Communications Manager 7.1(3) (SIP) Softkeys Phone Screen Icons Buttons Common Phone Tasks
Softkeys
All Calls Lists all calls. Answer Answers a call. Apply Confirms the edited and nonedited
settings in that screen.
Call Initiates a call. Call Back Receives notification when a busy
extension becomes available.
Cancel Cancels an action or exit a screen
without applying changes.
Clear List Removes all entries in a list
or
category.
Conference Use when Conference feature
is
activated.
Delete Deletes an entry in a category, such
as from Call History.
Details In Call History or Accessories,
selects a call-history record or an accessory to view selection details.
Dial Dials a selected number. Divert Sends or redirects a call to
voicemail
or to a predetermined
phone
number.
Edit Modifies an item, such as a name. EditDial Edits a number before calling. End Call Disconnects the current call or the
current intercom call.
Exit Returns to the previous screen. Forward All/ Forward Off
Sets up or cancels call forwarding.
Log Out Signs out of Personal Directory. Missed Calls Lists all missed calls. More Displays additional softkeys.
Common Phone Tasks
Place a call Lift handset or press
Headset or Speakerphone.
Redial a number Press the Redial softkey.
Switch to handset during a call
Pick up the handset.
Switch to speaker or headset during a call
Press or , then hang up the handset.
Mute and un-mute your phone
Press .
View your call history
Press > Call History.
Hold and resume a highlighted call
Press to hold. Press the Resume softkey to resume the held call.
Transfer a call to new number
Press , enter the number, and then press the button again.
Place an intercom call
Press the Intercom button,
if available, and enter a number, if needed. Speak after you hear the tone.
From a connected call, start a conference call
Press , dial the
participant, and then press the button again.
Silence the ring of an incoming call
Press the Vol um e button
down once.