User's Manual

Calling Features

Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 93

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Redial a Number

Press the Redial softkey.

To place the call on a specific phone line, get a dial tone on that line, then press the Redial softkey.

Shared Lines

Shared lines allow you to use one phone number for multiple phones.

You might have a shared line if you have multiple phones and want one phone number, share

call-handling tasks with co-workers, or handle calls on behalf of a manager.

For example, if you share a line with a co-worker:

• When a call comes in on the shared line:

–

Your phone rings and the line button flashes amber.

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Your co-worker’s phone rings and the line button flashes amber.

• If you answer the call:

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Your line button turns green.

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Your co-worker’s line button turns red.

When button is red, that line cannot be used to barge in on the call or used to make another

call.

• If you put the call on hold:

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Your line button flashes green

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Your co-worker’s line button flashes red.

When the line flashes red, your co-worker can pick up the call.