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Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 33
EFT DRAFT - CISCO CONFIDENTIAL
Phone Screen Navigation and Item Selection
4
Session button labels (with Held
Call icons)
Display information (such as call status and duration)
about held calls associated with the selected line.
Calls are displayed on the right side of the phone screen
from the oldest (at the top) to the newest.
Pressing the session button next to a Held Call icon
resumes the held call for that session.
5
Softkeys Softkey options for the selected (highlighted) call only.
If you select a different call (by pressing a feature button or
the Navigation pad, or by answering a ringing call), the
softkey options may change.
6
Answer button label Displays if your system administrator has assigned the
Answer feature to the programmable feature button.
Pressing the corresponding button answers the oldest
incoming call.
7
Speed-dial button label Displays if you assigned a speed dial to the programmable
feature button.
8
Nonprimary line labels Displays the nonprimary line phone information.
9
All Calls button label Displays if the All Calls feature is enabled. Pressing the
corresponding button displays all calls on all lines.
Calls are displayed on the right side of the phone screen
from the oldest (at the top) to the newest.
Pressing the button once highlights (selects) the current call
or first call on the list. Pressing the button twice highlights
the header line, allowing you to make a new call.
Using the All Calls feature is highly recommended if you
have multiple lines on your phone.
Task Action Example
Scroll to highlight an item. Press the Navigation pad. Highlight a call from the missed
call list.
Select an item by number. Press the corresponding number
on the keypad.
Press 2 to select the second item
in the Applications menu.
Select an item using the Select
button.
Press the Select button (at the
center of the Navigation pad).
Highlight the Preferences
application and press the Select
button.