IP Phone User Manual
Table Of Contents
- Getting Started
- Installing Your Phone
- Using Basic Phone Functions
- Placing or Answering a Call
- Adjusting Call Volume and Muting
- Putting a Call on Hold
- Resuming a Call
- Ending a Call
- Transferring Calls
- Managing Call Waiting
- Recording a Live Call
- Viewing and Returning Calls
- Forwarding Calls
- Setting Do Not Disturb
- Configuring Call Waiting
- Picking Up a Call
- Placing a Three-Way Conference Call
- Using the Phone Directories
- Using the Call History Lists
- Accessing Voicemail
- Using Advanced Phone Functions
- Using Your Bluetooth-Enabled Mobile Phone
- Enabling Bluetooth
- Pairing Your Cisco SPA525G2 with a Bluetooth-Enabled Mobile Phone
- Verifying that the Cisco SPA525G2 is Paired
- Importing Your Mobile Phone Address Book into the Cisco SPA525G2
- Making a Mobile Phone Call through the Cisco SPA525G2
- Receiving Mobile Phone Calls by using the Cisco SPA525G2
- Switching Audio from Your Cisco SPA525G2 to Your Mobile Phone
- Viewing Mobile Phone Battery and Signal Information on Your Cisco SPA525G2
- Charging Your Mobile Phone Using Your Cisco SPA525G2
- Playing MP3 Files on Your Phone
- Customizing Your IP Phone Screen
- Restarting Your Phone
- Viewing Phone, Network, and Call Information
- Viewing the Wireless Connection Status
- Advanced Menus for Technical Support Personnel
- Using Your Bluetooth-Enabled Mobile Phone
- Where to Go From Here

Using Basic Phone Functions
Placing or Answering a Call
Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 36
3
Placing or Answering a Call
You might have to dial a number or numbers to reach an outside line. Ask your
system administrator.
Depending on the phone system setup, you might be able to place or answer calls
by using various methods.
To place or answer a call:
• Pick up the handset.
• Press the Speaker button.
• Press the Headset button.
• Press a line button to place a call or a blinking line button to answer a call.
• Dial the number, and then lift the handset.
• Dial the number and press Dial.
• Press New Call and dial the number.
• Select a number from the directory and press Dial.
• Press Redial to dial the last number that you called.
• If you are on a call and another call comes in, press Answer to place the
current call on hold and answer the incoming call. To return to the first call,
select it by using the Up Arrow key or the Down Arrow key and then press
Resume.
• To place a new call while another call is active on the same line, press Hold,
press New Call, and enter the number.
Adjusting Call Volume and Muting
To adjust the volume while you are on a call, press + on the Volume button to
increase the volume, or press - to decrease the volume. Press Save.
Pressing the Volume button while not on a call adjusts the volume of the phone
ringer.