IP Phone User Manual
Table Of Contents
- Getting Started
- Installing Your Phone
- Using Basic Phone Functions
- Placing or Answering a Call
- Adjusting Call Volume and Muting
- Putting a Call on Hold
- Resuming a Call
- Ending a Call
- Transferring Calls
- Managing Call Waiting
- Recording a Live Call
- Viewing and Returning Calls
- Forwarding Calls
- Setting Do Not Disturb
- Configuring Call Waiting
- Picking Up a Call
- Placing a Three-Way Conference Call
- Using the Phone Directories
- Using the Call History Lists
- Accessing Voicemail
- Using Advanced Phone Functions
- Using Your Bluetooth-Enabled Mobile Phone
- Enabling Bluetooth
- Pairing Your Cisco SPA525G2 with a Bluetooth-Enabled Mobile Phone
- Verifying that the Cisco SPA525G2 is Paired
- Importing Your Mobile Phone Address Book into the Cisco SPA525G2
- Making a Mobile Phone Call through the Cisco SPA525G2
- Receiving Mobile Phone Calls by using the Cisco SPA525G2
- Switching Audio from Your Cisco SPA525G2 to Your Mobile Phone
- Viewing Mobile Phone Battery and Signal Information on Your Cisco SPA525G2
- Charging Your Mobile Phone Using Your Cisco SPA525G2
- Playing MP3 Files on Your Phone
- Customizing Your IP Phone Screen
- Restarting Your Phone
- Viewing Phone, Network, and Call Information
- Viewing the Wireless Connection Status
- Advanced Menus for Technical Support Personnel
- Using Your Bluetooth-Enabled Mobile Phone
- Where to Go From Here
Using Basic Phone Functions
Transferring Calls
Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 38
3
Transferring Calls
You can transfer a call to another extension.
STEP 1 During an active call, or with a call on hold, press Trnsfer.
STEP 2 Do one of the following:
• Enter the number to where you want to transfer the call; or
• Use the directory to choose a number from the personal directory.
STEP 3 Press Dial or wait a few seconds. The call is placed on hold and a new line is
opened to dial the number.
STEP 4 Do one of the following:
• To transfer the call without waiting for the other person to answer, press
Trnsfer after the call begins to ring and hang up. If you hang up before the
second call rings, the transfer fails and the first call is disconnected. If you
misdial, press the second line button again to receive a dial tone.
• To transfer after speaking privately to the other person, press
Trnsfer at any
time during the conversation.
Managing Call Waiting
If you are on a call when a second call comes in, you will hear a call-waiting tone
and, or, see a flashing indicator light on the handset rest, depending on the
configuration of your phone.
To answer the new call on the same line:
STEP 1 Use the navigation button to select the call.
STEP 2 Press Answer to answer the call. The call on the other line is automatically put on
hold.