IP Phone User Manual
Table Of Contents
- Getting Started
- Installing Your Phone
- Using Basic Phone Functions
- Placing or Answering a Call
- Adjusting Call Volume and Muting
- Putting a Call on Hold
- Resuming a Call
- Ending a Call
- Transferring Calls
- Managing Call Waiting
- Recording a Live Call
- Viewing and Returning Calls
- Forwarding Calls
- Setting Do Not Disturb
- Configuring Call Waiting
- Picking Up a Call
- Placing a Three-Way Conference Call
- Using the Phone Directories
- Using the Call History Lists
- Accessing Voicemail
- Using Advanced Phone Functions
- Using Your Bluetooth-Enabled Mobile Phone
- Enabling Bluetooth
- Pairing Your Cisco SPA525G2 with a Bluetooth-Enabled Mobile Phone
- Verifying that the Cisco SPA525G2 is Paired
- Importing Your Mobile Phone Address Book into the Cisco SPA525G2
- Making a Mobile Phone Call through the Cisco SPA525G2
- Receiving Mobile Phone Calls by using the Cisco SPA525G2
- Switching Audio from Your Cisco SPA525G2 to Your Mobile Phone
- Viewing Mobile Phone Battery and Signal Information on Your Cisco SPA525G2
- Charging Your Mobile Phone Using Your Cisco SPA525G2
- Playing MP3 Files on Your Phone
- Customizing Your IP Phone Screen
- Restarting Your Phone
- Viewing Phone, Network, and Call Information
- Viewing the Wireless Connection Status
- Advanced Menus for Technical Support Personnel
- Using Your Bluetooth-Enabled Mobile Phone
- Where to Go From Here

Using Basic Phone Functions
Picking Up a Call
Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 42
3
Picking Up a Call
Depending on the way your phone network is configured, you can pick up a call
ringing at another extension, or a group of phones might be configured such that
members of the group can pick up a call ringing at any group member phone.
To pick up a call ringing at an extension in your group:
STEP 1 Press GPickUp. The phone displays any extensions in the group that have ringing
calls.
STEP 2 Choose the call you want to pick up and press Dial.
To pick up a call ringing at any extension:
STEP 1 Press PickUp.
STEP 2 Enter the extension number of the phone that you want to pick up.
Placing a Three-Way Conference Call
To initiate a conference call:
STEP 1 Press Confrn during an active call. The first call is placed on hold, a second line is
opened, and you hear a dial tone.
STEP 2 Dial the second person’s telephone number.
STEP 3 Press Confrn again. All three parties are connected in the conference call.
When you hang up, the other two parties are disconnected. To keep the other
parties in a call, but disconnect yourself from the call, press Join (if available on
your phone system).