REVIEW DRAFT #1—CISCO CONFIDENTIAL Cisco WRP500 Administration Guide Wireless-G Broadband Router with 2 Phone Ports and Built-In Analog Telephone Adapter December 23, 2014 Last Updated: December 23, 2014 Cisco Systems, Inc. www.cisco.com Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco website at www.cisco.com/go/offices.
REVIEW DRAFT #1—CISCO CONFIDENTIAL THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
REVIEW DRAFT #1—CISCO CONFIDENTIAL CONTENTS CHAPTER 1 Product Overview and Deployment Guidelines WRP500 Features and Benefits 1-1 1-2 Deployment Models 1-3 WRP500 Deployment in a Basic Network 1-3 WRP500 Deployment with a Wireless Guest Network 1-4 WRP500 Deployment with Mobile Broadband 1-5 Mobile Office That Uses the Mobile Network for Internet Access 1-5 Basic Office Deployment That Uses the Mobile Network as a Backup Connection Local Area Network Guidelines 1-6 Power, Cabling, and Telephone Lines
Contents REVIEW DRAFT #1—CISCO CONFIDENTIAL CHAPTER 3 Configure Voice Services 3-1 Analog Telephone Adapter Operations ATA Software Features 3-2 Supported Codecs 3-2 SIP Proxy Redundancy 3-2 Other ATA Software Features 3-3 Register to the Service Provider Manage Caller ID Service 3-1 3-6 3-7 Optimize Fax Completion Rates Fax Troubleshooting 3-9 3-8 Silence Suppression and Comfort Noise Generation 3-10 Configure Dial Plans 3-10 About Dial Plans 3-11 Digit Sequences 3-11 Digit Sequence Examples
Contents REVIEW DRAFT #1—CISCO CONFIDENTIAL SDP Payload Types section A-10 NAT Support Parameters section A-11 Regional page A-13 Call Progress Tones section A-14 Distinctive Ring Patterns section A-16 Distinctive Call Waiting Tone Patterns section A-17 Distinctive Ring/CWT Pattern Names section A-17 Control Timer Values (sec) section A-19 Vertical Service Activation Codes section A-20 Outbound Call Codec Selection Codes section A-26 Miscellaneous section A-27 Line page A-28 Line Enable section A-29 Stream
Contents REVIEW DRAFT #1—CISCO CONFIDENTIAL Wireless Configuration B-12 Wireless > Basic Wireless Settings B-12 Wireless > Wireless Security B-13 Wireless > Wireless MAC Filter B-14 Wireless > Advanced Wireless Settings B-15 Security B-16 Security > Firewall B-16 Security > VPN Passthrough B-18 Access Restrictions B-18 Access Restrictions > Internet Access B-18 Applications and Gaming B-19 Applications and Gaming > Single Port Forwarding B-19 Applications and Gaming > Port Range Forwarding B-20 Applica
REVIEW DRAFT #1—CISCO CONFIDENTIAL CH A P T E R 1 Product Overview and Deployment Guidelines This chapter describes the features and benefits of the WRP500, describes deployment scenarios, and offers guidelines to help you plan your network.
Chapter 1 Product Overview and Deployment Guidelines WRP500 Features and Benefits REVIEW DRAFT #1—CISCO CONFIDENTIAL WRP500 Features and Benefits With a variety of features, the WRP500 offers the benefits of five devices in one: 1. Router: The WRP500 is a broadband router with a robust security firewall to protect your network. 2.
Chapter 1 Product Overview and Deployment Guidelines Deployment Models REVIEW DRAFT #1—CISCO CONFIDENTIAL Note Because this device has many unique functions, the administrative tasks for the WRP500 may be different from corresponding tasks on other Cisco Small Business routers, switches, and ATAs. Administrators should refer to this guide for the proper procedures for installation, configuration, and management of the WRP500.
Chapter 1 Product Overview and Deployment Guidelines Deployment Models REVIEW DRAFT #1—CISCO CONFIDENTIAL • The WRP500 connects the computers to the Internet. Computers may be connected by network cables or may operate wirelessly. All computers have access to the printer on the local network. • An analog phone and a fax machine are connected to the WRP500 phone ports and have access to the configured Voice over IP services.
Chapter 1 Product Overview and Deployment Guidelines Deployment Models REVIEW DRAFT #1—CISCO CONFIDENTIAL • In the private network, a computer is connected to the WRP500 by an Ethernet cable. The manager also has a laptop computer that can be used wirelessly from anywhere on the premises, using the main wireless network, SSID1. The manager and employees using SSID1 have access to the printer. If desired, a wireless phone also could be connected to this network for business use.
Chapter 1 Product Overview and Deployment Guidelines Local Area Network Guidelines REVIEW DRAFT #1—CISCO CONFIDENTIAL Basic Office Deployment That Uses the Mobile Network as a Backup Connection Private Network Analog phone Fax Internet Fa r ve ilo WRP400 WRP500* Laptop computer Printer Mobile network Personal computer 194233 1 *with compatible 3G USB Modem In this example, the business has the same network as illustrated in WRP500 Deployment in a Basic Network, page 1-3.
Chapter 1 Product Overview and Deployment Guidelines Special Requirements for Voice Deployments REVIEW DRAFT #1—CISCO CONFIDENTIAL – Some analog telephones require AC power. • Ethernet cabling: If an Internet access device is present, you will need to connect it to the WRP500 with an Ethernet cable. You also will need Ethernet cable for any devices that do not have wireless connectivity. It is recommended that Ethernet cables are UTP Cat5e or better.
Chapter 1 Product Overview and Deployment Guidelines Special Requirements for Voice Deployments REVIEW DRAFT #1—CISCO CONFIDENTIAL example, in the case of a 2 Mbps uplink broadband connection, assume 1 Mbps. Limit the uplink bandwidth in the Integrated Access Device to this value. This setting helps to maintain the utilization levels below 60%, thus reducing jitter and packet loss. • Use an additional broadband connection for voice services only.
Chapter 1 Product Overview and Deployment Guidelines Special Requirements for Voice Deployments REVIEW DRAFT #1—CISCO CONFIDENTIAL NAT Mapping for Voice over IP Deployments Network Address Translation (NAT) is the function that allows multiple devices in your small business network to share one external (public) IP address that you receive from your Internet Service Provider. Voice over IP can co-exist with NAT only when some form of NAT traversal is provided.
Chapter 1 Product Overview and Deployment Guidelines WRP500 Maintenance Operations REVIEW DRAFT #1—CISCO CONFIDENTIAL – Enable Port Fast and Spanning Tree Protocol on the ports to which your voice devices are connected. The Cisco phones are capable of rebooting in a few seconds and will attempt to locate network services while a switch port is being blocked by STP after it senses a device reboot. Enabling Port Fast means that the network will be available to the phones when needed.
Chapter 1 Product Overview and Deployment Guidelines Remote Provisioning REVIEW DRAFT #1—CISCO CONFIDENTIAL Factory reset of voice settings: Use one of the following methods: – Option 1: Log on to the configuration utility, and then click Administration tab > Factory Defaults. Next to Restore Voice Factory Defaults, click Yes. Then click Save Settings to begin the operation. – Option 2: Connect an analog phone to the Phone 1 or Phone 2 port. Press **** to access the Interactive Voice Response menu.
Chapter 1 Product Overview and Deployment Guidelines Remote Provisioning REVIEW DRAFT #1—CISCO CONFIDENTIAL Resync URL The WRP500 can be configured to automatically resync its internal configuration state to a remote profile periodically and on power up. The automatic resyncs are controlled by configuring the desired profile URL into the device. The Resync URL lets you force the WRP500 to do a resync to a profile specified in the URL, which can identify either a TFTP, HTTP, or HTTPS server.
Chapter 1 Product Overview and Deployment Guidelines Remote Provisioning REVIEW DRAFT #1—CISCO CONFIDENTIAL XML Format Use the XML format for data (router) parameters. The XML file consists of a series of elements (one per configuration parameter), encapsulated within the element tags … . The encapsulated elements specify values for individual parameters.
Chapter 1 Product Overview and Deployment Guidelines Remote Provisioning REVIEW DRAFT #1—CISCO CONFIDENTIAL Cisco WRP500 Administration Guide 1-14
REVIEW DRAFT #1—CISCO CONFIDENTIAL CH A P T E R 2 Configure Your System for ITSP Interoperability This chapter provides configuration details to help you to ensure that your infrastructure properly supports voice services. • “Configure NAT Mapping,” on page 1 • “Firewalls and SIP,” on page 5 • “Configure SIP Timer Values,” on page 5 Configure NAT Mapping As discussed in Chapter 1, “Product Overview and Deployment Guidelines,” some form of NAT mapping is needed to support VoIP.
Chapter 2 Configure Your System for ITSP Interoperability Configure NAT Mapping REVIEW DRAFT #1—CISCO CONFIDENTIAL Step 3 In the NAT Support Parameters section, enter the following settings: • Handle VIA received, Insert VIA received, Substitute VIA Addr: Choose yes. • Handle VIA rport, Insert VIA rport, Send Resp To Src Port: Choose yes. • EXT IP: Enter the public IP address that was assigned by your ISP.
Chapter 2 Configure Your System for ITSP Interoperability Configure NAT Mapping REVIEW DRAFT #1—CISCO CONFIDENTIAL Step 1 Log in as administrator. Step 2 Under the Voice menu, click SIP. Step 3 In the NAT Support Parameters section, enter the following settings: • Handle VIA received: yes • Handle VIA rport: yes • Insert VIA received: yes • Insert VIA rport: yes • Substitute VIA Addr: yes • Send Resp To Src Port: yes • STUN Enable: Choose yes.
Chapter 2 Configure Your System for ITSP Interoperability Configure NAT Mapping REVIEW DRAFT #1—CISCO CONFIDENTIAL Determine Whether the Router Uses Symmetric or Asymmetric NAT To use a STUN server, the edge device—that is, the device that routes traffic between your private network and your ISP network—must have an asymmetric NAT mechanism. You need to determine which type of NAT mechanism is available on that device. STUN does not work on routers with symmetric NAT.
Chapter 2 Configure Your System for ITSP Interoperability Firewalls and SIP REVIEW DRAFT #1—CISCO CONFIDENTIAL Step 7 View the syslog messages to determine whether your network uses symmetric NAT. Look for a warning header in the REGISTER messages, such as Warning: 399 spa "Full Cone NAT Detected.” Firewalls and SIP To enable SIP requests and responses to be exchanged with the SIP proxy at the ITSP, you must ensure that your firewall allows both SIP and RTP unimpeded access to the Internet.
Chapter 2 Configure Your System for ITSP Interoperability Configure SIP Timer Values REVIEW DRAFT #1—CISCO CONFIDENTIAL Cisco WRP500 Administration Guide 2-6
REVIEW DRAFT #1—CISCO CONFIDENTIAL CH A P T E R 3 Configure Voice Services This chapter describes how to configure your WRP500 to meet the customer’s requirements for voice services.
Chapter 3 Configure Voice Services ATA Software Features REVIEW DRAFT #1—CISCO CONFIDENTIAL ATA Software Features The WRP500 is equipped with a full featured, fully programmable ATA that can be custom provisioned within a wide range of configuration parameters.
Chapter 3 Configure Voice Services ATA Software Features REVIEW DRAFT #1—CISCO CONFIDENTIAL Other ATA Software Features The following table summarizes other features provided by the WRP500. Feature Description Silence Suppression See “Silence Suppression and Comfort Noise Generation,” on page 10. Modem and Fax Pass-Through Adaptive Jitter Buffer • Modem pass-through mode can be triggered only by predialing the number set in the Modem Line Toggle Code. (Set in the Regional tab.
Chapter 3 Configure Voice Services ATA Software Features REVIEW DRAFT #1—CISCO CONFIDENTIAL Feature Description DTMF The WRP500 may relay DTMF digits as out-of-band events to preserve the fidelity of the digits. This can enhance the reliability of DTMF transmission required by many IVR applications such as dial-up banking and airline information. DTMF is configured in the DTMF Tx Mode parameter found in the Line tabs. See Appendix A, “Advanced Voice Fields.
Chapter 3 Configure Voice Services ATA Software Features REVIEW DRAFT #1—CISCO CONFIDENTIAL Feature Description Configurable Dial Plan with Interdigit Timers The WRP500 has three configurable interdigit timers: • Initial timeout (T)—Signals that the handset is off the hook and that no digit has been pressed yet. • Long timeout (L)—Signals the end of a dial string; that is, no more digits are expected.
Chapter 3 Configure Voice Services Register to the Service Provider REVIEW DRAFT #1—CISCO CONFIDENTIAL Register to the Service Provider To use VoIP phone service, you must configure your WRP500 to the Internet Telephony Service Provider (ITSP). Note Each line tab must be configured separately. Each line tab can be configured for a different ITSP. Step 1 Log in as administrator. Step 2 Under the Voice menu, click Line 1 or Line 2 to choose the line interface that you want to modify.
Chapter 3 Configure Voice Services Manage Caller ID Service REVIEW DRAFT #1—CISCO CONFIDENTIAL • If the line is not registered, you may need to refresh the browser several times because it can take a few seconds for the registration to succeed. Also verify that your DNS is configured properly. Manage Caller ID Service The choice of caller ID (CID) method is dependent on your area/region.
Chapter 3 Configure Voice Services Optimize Fax Completion Rates REVIEW DRAFT #1—CISCO CONFIDENTIAL There are three types of Caller ID: • On Hook Caller ID Associated with Ringing — This type of Caller ID is used for incoming calls when the attached phone is on hook. See the following figure (a) – (c). All CID methods can be applied for this type of CID.
Chapter 3 Configure Voice Services Optimize Fax Completion Rates REVIEW DRAFT #1—CISCO CONFIDENTIAL Note Step 1 Step 2 Step 3 Only T.38 Fax is supported. The WRP500 supports one connection. Ensure that you have enough bandwidth for the uplink and the downlink. • For G.711 fallback, it is recommend to have approximately 100Kbps. • For T.38, allocate at least 50 kbps. To optimize G.
Chapter 3 Configure Voice Services Silence Suppression and Comfort Noise Generation REVIEW DRAFT #1—CISCO CONFIDENTIAL Step 4 Step 5 Monitor the network and record the following statistics: • Jitter • Loss • Delay If faxes fail consistently, capture a copy of the voice settings by selecting Save As > Web page, complete from the administration web server page. You can send this configuration file to Technical Support. STEP 6 Note Enable and capture the debug log.
Chapter 3 Configure Voice Services Configure Dial Plans REVIEW DRAFT #1—CISCO CONFIDENTIAL This section includes information that you need to understand dial plans, as well as procedures for configuring your own dial plans. This section includes the following topics: • “About Dial Plans,” on page 11 • “Edit Dial Plans,” on page 17 About Dial Plans This section provides information to help you understand how dial plans are implemented.
Chapter 3 Configure Voice Services Configure Dial Plans REVIEW DRAFT #1—CISCO CONFIDENTIAL Digit Sequence Function . (period) Enter a period for element repetition. The dial plan accepts 0 or more entries of the digit. For example, 01. allows users to enter 0, 01, 011, 0111, and so on. Use this format to indicate that certain dialed digits are replaced by other characters when the sequence is transmitted. The dialed digits can be zero or more characters.
Chapter 3 Configure Voice Services Configure Dial Plans REVIEW DRAFT #1—CISCO CONFIDENTIAL EXAMPLE: ( [1-8]xx | 9, xxxxxxx | 9, <:1>[2-9]xxxxxxxxx | 8, <:1212>xxxxxxx | 9, 1 [2-9] xxxxxxxxx | 9, 1 900 xxxxxxx ! | 9, 011xxxxxx. | 0 | [49]11 ) • Extensions on your system EXAMPLE: ( [1-8]xx | 9, xxxxxxx | 9, <:1>[2-9]xxxxxxxxx | 8, <:1212>xxxxxxx | 9, 1 [2-9] xxxxxxxxx | 9, 1 900 xxxxxxx ! | 9, 011xxxxxx.
Chapter 3 Configure Voice Services Configure Dial Plans REVIEW DRAFT #1—CISCO CONFIDENTIAL EXAMPLE: ( [1-8]xx | 9, xxxxxxx | 9, <:1>[2-9]xxxxxxxxx | 8, <:1212>xxxxxxx | 9, 1 [2-9] xxxxxxxxx | 9, 1 900 xxxxxxx ! | 9, 011xxxxxx. | 0 | [49]11 ) 9, 011xxxxxx. After the user presses 9, an external dial tone sounds. The user can enter any number that starts with 011, as in an international call from the U.S.
Chapter 3 Configure Voice Services Configure Dial Plans REVIEW DRAFT #1—CISCO CONFIDENTIAL Dial Plan Timer (Off-Hook Timer) You can think of the Dial Plan Timer as “the off-hook timer.” This timer starts counting when the phone goes off hook. If no digits are dialed within the specified number of seconds, the timer expires and the null entry is evaluated. Unless you have a special dial plan string to allow a null entry, the call is rejected. The default value is 5.
Chapter 3 Configure Voice Services Configure Dial Plans REVIEW DRAFT #1—CISCO CONFIDENTIAL Note This section explains how to edit a timer as part of a dial plan. Alternatively, you can modify the Control Timer that controls the default interdigit timers for all calls. See “Reset the Control Timers,” on page 17. Syntax for the Interdigit Long Timer SYNTAX: L:s, ( dial plan ) • s: The number of seconds; if no number is entered after L:, the default timer of 5 seconds applies.
Chapter 3 Configure Voice Services Configure Dial Plans REVIEW DRAFT #1—CISCO CONFIDENTIAL 9,8,1[2-9]xxxxxxxxxS0 With the timer set to 0, the call is transmitted automatically when the user dials the final digit in the sequence. Edit Dial Plans You can edit dial plans and can modify the control timers. Enter the Line Interface Dial Plan This dial plan is used to strip steering digits from a dialed number before it is transmitted out to the carrier.
Chapter 3 Configure Voice Services Secure Call Implementation REVIEW DRAFT #1—CISCO CONFIDENTIAL Secure Call Implementation This section describes secure call implementation with the WRP500 . It includes the following topics: • Note “Enable Secure Calls” section on page 3-18 This is an advanced topic meant for experience installers. Also see the Provisioning Guide at the following URL: www.cisco.
REVIEW DRAFT #1—CISCO CONFIDENTIAL A P P E N D I X A Advanced Voice Fields This appendix describes the Advanced settings that are available after you log in as administrator. Note For information about the other pages in the Configuration Utility, see the ____________e.
Appendix A Advanced Voice Fields Info page REVIEW DRAFT #1—CISCO CONFIDENTIAL Voice tab > Info page > Product Information section Product Name Model number/name. Serial Number Serial number. Software Version Software version number. Hardware Version Hardware version number. MAC Address MAC address. Client Certificate Status of the client certificate, which can indicate if the WRP500 has been authorized by your ITSP.
Appendix A Advanced Voice Fields Info page REVIEW DRAFT #1—CISCO CONFIDENTIAL SIP Bytes Recv Total number of bytes of SIP messages received (including retransmissions). External IP External IP address used for NAT mapping. Voice tab > Info page > Line Status section Hook State Hook state of the FXO port. Options are either On or Off. Registration State Indicates if the line has registered with the SIP proxy. Last Registration At Last date and time the line was registered.
Appendix A Advanced Voice Fields Info page REVIEW DRAFT #1—CISCO CONFIDENTIAL Call 1 and 2 Type • PSTN Gateway Call = VoIP-To-PSTN Call • VoIP Gateway Call = PSTN-To-VoIP Call • PSTN To Line 1 = PSTN call ring through and answered by Line 1 • Line 1 Forward to PSTN Gateway = VoIP calls Line 1 then forwarded to PSTN GW • Line 1 Forward to PSTN Number =VoIP calls Line 1 then forwarded to PSTN number • Line 1 To PSTN Gateway • Line 1 Fallback To PSTN Gateway Call 1 and 2 Remote Hold Indicate
Appendix A Advanced Voice Fields System page REVIEW DRAFT #1—CISCO CONFIDENTIAL System page You can use the Voice tab > System page to configure your system and network connections. This page includes the following sections: • “System Configuration section” section on page A-5 • “Miscellaneous Settings section” section on page A-5 Voice tab > System page > System Configuration section Restricted Access Domains This feature is used when implementing software customization.
Appendix A Advanced Voice Fields SIP page REVIEW DRAFT #1—CISCO CONFIDENTIAL SIP page You can use the Voice tab > SIP page to configure the SIP settings.
Appendix A Advanced Voice Fields SIP page REVIEW DRAFT #1—CISCO CONFIDENTIAL DTMF Relay MIME Type MIME Type used in a SIP INFO message to signal a DTMF event. Remove Last Reg Lets you remove the last registration before registering a new one if the value is different. Select yes or no from the drop-down menu. The default is application/dtmf-relay. The default is no. Use Compact Header Lets you use compact SIP headers in outbound SIP messages. Select yes or no from the drop-down menu.
Appendix A Advanced Voice Fields SIP page REVIEW DRAFT #1—CISCO CONFIDENTIAL Voice tab > SIP page > SIP Timer Values (sec) section SIP T1 RFC 3261 T1 value (RTT estimate), which can range from 0 to 64 seconds. The default is.5. SIP T2 RFC 3261 T2 value (maximum retransmit interval for non-INVITE requests and INVITE responses), which can range from 0 to 64 seconds. The default is 4. SIP T4 RFC 3261 T4 value (maximum duration a message remains in the network), which can range from 0 to 64 seconds.
Appendix A Advanced Voice Fields SIP page REVIEW DRAFT #1—CISCO CONFIDENTIAL Reg Min Expires Minimum registration expiration time allowed from the proxy in the Expires header or as a Contact header parameter. If the proxy returns a value less than this setting, the minimum value is used. The default is 1. Reg Max Expires Maximum registration expiration time allowed from the proxy in the Min-Expires header. If the value is larger than this setting, the maximum value is used. The default is 7200.
Appendix A Advanced Voice Fields SIP page REVIEW DRAFT #1—CISCO CONFIDENTIAL Retry Reg RSC Interval to wait before the WRP500 retries registration after failing during the last registration. The default is 30. Voice tab > SIP page > RTP Parameters section RTP Port Min Minimum port number for RTP transmission and reception. The RTP Port Min and RTP Port Max parameters should define a range that contains at least 4 even number ports, such as 100 – 106. The default is 16384.
Appendix A Advanced Voice Fields SIP page REVIEW DRAFT #1—CISCO CONFIDENTIAL INFOREQ Dynamic Payload INFOREQ dynamic payload type. NSE Codec Name NSE codec name used in SDP. There is no default. The default is NSE. AVT Codec Name AVT codec name used in SDP. The default is telephone-event. G711u Codec Name G.711u codec name used in SDP. The default is computerMU. G711a Codec Name G.711a codec name used in SDP. The default is computerMA. G729a Codec Name G.729a codec name used in SDP.
Appendix A Advanced Voice Fields SIP page REVIEW DRAFT #1—CISCO CONFIDENTIAL Handle VIA rport If you select yes, the WRP500 processes the rport parameter in the VIA header (this value is inserted by the server in a response to anyone of its requests). If you select no, the parameter is ignored. Select yes or no from the drop-down menu. The default is no. Insert VIA received Inserts the received parameter into the VIA header of SIP responses if the received-from IP and VIA sent-by IP values differ.
Appendix A Advanced Voice Fields Regional page REVIEW DRAFT #1—CISCO CONFIDENTIAL EXT IP External IP address to substitute for the actual IP address of the WRP500 in all outgoing SIP messages. If 0.0.0.0 is specified, no IP address substitution is performed. If this parameter is specified, the WRP500 assumes this IP address when generating SIP messages and SDP (if NAT Mapping is enabled for that line).
Appendix A Advanced Voice Fields Regional page REVIEW DRAFT #1—CISCO CONFIDENTIAL Voice tab > Regional page > Call Progress Tones section Dial Tone Prompts the user to enter a phone number. Reorder Tone is played automatically when Dial Tone or any of its alternatives times out. The default is 350@-19,440@-19;10(*/0/1+2). Second Dial Tone Alternative to the Dial Tone when the user dials a three-way call. The default is 420@-19,520@-19;10(*/0/1+2). Outside Dial Tone Alternative to the Dial Tone.
Appendix A Advanced Voice Fields Regional page REVIEW DRAFT #1—CISCO CONFIDENTIAL SIT1 Tone Alternative to the Reorder Tone played when an error occurs as a caller makes an outbound call. The RSC to trigger this tone is configurable on the SIP screen. The default is 985@-16,1428@-16,1777@-16;20(.380/0/1,.380/0/2,.380/0/3,0/4/0 ). SIT2 Tone Alternative to the Reorder Tone played when an error occurs as a caller makes an outbound call. The RSC to trigger this tone is configurable on the SIP screen.
Appendix A Advanced Voice Fields Regional page REVIEW DRAFT #1—CISCO CONFIDENTIAL Secure Call Indication Played when a call has been successfully switched to secure mode. Tone It should be played only for a short while (less than 30 seconds) and at a reduced level (less than -19 dBm) so it does not interfere with the conversation. The default is 397@-19,507@-19;15(0/2/0,.2/.1/1,.1/2.1/2). Feature Invocation Tone Played when a feature is implemented. The default is 350@-16;*(.1/.1/1).
Appendix A Advanced Voice Fields Regional page REVIEW DRAFT #1—CISCO CONFIDENTIAL Voice tab > Regional page > Distinctive Call Waiting Tone Patterns section CWT1 Cadence Cadence script for distinctive CWT 1. The default is 30(.3/9.7). CWT2 Cadence Cadence script for distinctive CWT 2. The default is 30(.1/.1, .1/9.7). CWT3 Cadence Cadence script for distinctive CWT 3. The default is 30(.1/.1, .1/.1, .1/9.3). CWT4 Cadence Cadence script for distinctive CWT 4. The default is 30(.1/.1, .3/.1, .1/9.
Appendix A Advanced Voice Fields Regional page REVIEW DRAFT #1—CISCO CONFIDENTIAL Ring3 Name Name in an INVITE’s Alert-Info Header to pick distinctive ring/CWT 3 for the inbound call. The default is Bellcore-r3. Ring4 Name Name in an INVITE’s Alert-Info Header to pick distinctive ring/CWT 4 for the inbound call. The default is Bellcore-r4. Ring5 Name Name in an INVITE’s Alert-Info Header to pick distinctive ring/CWT 5 for the inbound call. The default is Bellcore-r5.
Appendix A Advanced Voice Fields Regional page REVIEW DRAFT #1—CISCO CONFIDENTIAL Voice tab > Regional page > Control Timer Values (sec) section Hook Flash Timer Min Minimum on-hook time before off-hook qualifies as hook-flash. Less than this the on-hook event is ignored. Range: 0.1–0.4 seconds. The default is 0.1. Hook Flash Timer Max Maximum on-hook time before off-hook qualifies as hook-flash. More than this the on-hook event is treated as on-hook (no hook-flash event). Range: 0.4–1.6 seconds.
Appendix A Advanced Voice Fields Regional page REVIEW DRAFT #1—CISCO CONFIDENTIAL Interdigit Short Timer Short timeout between entering digits when dialing. The Interdigit_Short_Timer is used after any one digit, if at least one matching sequence is complete as dialed, but more dialed digits would match other as yet incomplete sequences. Range: 0–64 seconds. The default is 3.
Appendix A Advanced Voice Fields Regional page REVIEW DRAFT #1—CISCO CONFIDENTIAL Blind Transfer Code Begins a blind transfer of the current call to the extension specified after the activation code. The default is *98. Call Back Act Code Starts a callback when the last outbound call is not busy. The default is *66. Call Back Deact Code Cancels a callback. The default is *86. Call Back Busy Act Code Starts a callback when the last outbound call is busy.
Appendix A Advanced Voice Fields Regional page REVIEW DRAFT #1—CISCO CONFIDENTIAL Accept Last Act Code Accepts the last outbound call. It lets the call ring through when do not disturb or call forwarding of all calls are enabled. The default is *64. Accept Last Deact Code Cancels the code to accept the last outbound call. CW Act Code Enables call waiting on all calls. The default is *84. The default is *56. CW Deact Code Disables call waiting on all calls. The default is *57.
Appendix A Advanced Voice Fields Regional page REVIEW DRAFT #1—CISCO CONFIDENTIAL CID Deact Code Disables caller ID generation. The default is *85. CWCID Act Code Enables call waiting, caller ID generation. The default is *25. CWCID Deact Code Disables call waiting, caller ID generation. The default is *45. Dist Ring Act Code Enables the distinctive ringing feature. The default is *26 Dist Ring Deact Code Disables the distinctive ringing feature. The default is *46.
Appendix A Advanced Voice Fields Regional page REVIEW DRAFT #1—CISCO CONFIDENTIAL Referral Services Codes These codes tell the WRP500 what to do when the user places the current call on hold and is listening to the second dial tone. One or more *code can be configured into this parameter, such as *98, or *97|*98|*123, etc. Max total length is 79 chars. This parameter applies when the user places the current call on hold (by Hook Flash) and is listening to second dial tone.
Appendix A Advanced Voice Fields Regional page REVIEW DRAFT #1—CISCO CONFIDENTIAL Feature Dial Services Codes These codes tell the WRP500 what to do when the user is listening to the first or second dial tone. One or more *code can be configured into this parameter, such as *72, or *72|*74|*67|*82, etc. Max total length is 79 chars. This parameter applies when the user has a dial tone (first or second dial tone).
Appendix A Advanced Voice Fields Regional page REVIEW DRAFT #1—CISCO CONFIDENTIAL Voice tab > Regional page > Outbound Call Codec Selection Codes section These codes automatically appended to the dial-plan. So no need to include them in dial-plan (although no harm to do so either). Prefer G711u Code Makes this codec the preferred codec for the associated call. The default is *017110. Force G711u Code Makes this codec the only codec that can be used for the associated call. The default is *027110.
Appendix A Advanced Voice Fields Regional page REVIEW DRAFT #1—CISCO CONFIDENTIAL Voice tab > Regional page > Miscellaneous section Set Local Date (mm/dd) Sets the local date (mm stands for months and dd stands for days). The year is optional and uses two or four digits. Set Local Time (HH/mm) Sets the local time (hh stands for hours and mm stands for minutes). Seconds are optional. FXS Port Impedance Sets the electrical impedance of the FXS port. Choices are 600, 900, 600+2.16uF, 900+2.
Appendix A Advanced Voice Fields Line page REVIEW DRAFT #1—CISCO CONFIDENTIAL Caller ID Method The following choices are available: • Bellcore (N.Amer,China)—CID, CIDCW, and VMWI. FSK sent after first ring (same as ETSI FSK sent after first ring) (no polarity reversal or DTAS). • DTMF (Finland, Sweden)—CID only. DTMF sent after polarity reversal (and no DTAS) and before first ring. • DTMF (Denmark)—CID only. DTMF sentbefore first ring with no polarity reversal and no DTAS. • ETSI DTMF—CID only.
Appendix A Advanced Voice Fields Line page REVIEW DRAFT #1—CISCO CONFIDENTIAL • “SIP Settings section” section on page A-32 • “Call Feature Settings section” section on page A-34 • “Proxy and Registration section” section on page A-34 • “Subscriber Information section” section on page A-36 • “Supplementary Service Subscription section” section on page A-37 • “Audio Configuration section” section on page A-39 • “Dial Plan section” section on page A-40 • “FXS Port Polarity Configuration secti
Appendix A Advanced Voice Fields Line page REVIEW DRAFT #1—CISCO CONFIDENTIAL SAS Inbound RTP Sink This setting works around devices that do not play inbound RTP if the streaming audio server line declares itself as a send-only device and tells the client not to stream out audio. Enter a Fully Qualified Domain Name (FQDN) or IP address of an RTP sink; this value is used by the streaming audio server line in the SDP of its 200 response to an inbound INVITE message from a client.
Appendix A Advanced Voice Fields Line page REVIEW DRAFT #1—CISCO CONFIDENTIAL Voice tab > Line page > Network Settings section SIP ToS/DiffServ Value TOS/DiffServ field value in UDP IP packets carrying a SIP message. The default is 0x68. SIP CoS Value [0-7] CoS value for SIP messages. The default is 3. RTP ToS/DiffServ Value ToS/DiffServ field value in UDP IP packets carrying RTP data. RTP CoS Value [0-7] CoS value for RTP data. The default is 0xb8. The default is 6.
Appendix A Advanced Voice Fields Line page REVIEW DRAFT #1—CISCO CONFIDENTIAL Voice tab > Line page > SIP Settings section Field Description SIP Transport The TCP choice provides “guaranteed delivery”, which assures that lost packets are retransmitted. TCP also guarantees that the SIP packages are received in the same order that they were sent. As a result, TCP overcomes the main disadvantages of UDP. In addition, for security reasons, most corporate firewalls block UDP ports.
Appendix A Advanced Voice Fields Line page REVIEW DRAFT #1—CISCO CONFIDENTIAL SIP Debug Option SIP messages are received at or sent from the proxy listen port. This feature controls which SIP messages to log. Choices are as follows: • none—No logging. • 1-line—Logs the start-line only for all messages. • 1-line excl. OPT—Logs the start-line only for all messages except OPTIONS requests/responses. • 1-line excl. NTFY—Logs the start-line only for all messages except NOTIFY requests/responses.
Appendix A Advanced Voice Fields Line page REVIEW DRAFT #1—CISCO CONFIDENTIAL Refer Target Bye Delay For the Refer Target Bye Delay, enter the appropriate period of time in seconds. The default is 0. Referee Bye Delay For the Referee Bye Delay, enter the appropriate period of time in seconds. The default is 0. Refer-To Target Contact To contact the refer-to target, select yes. Otherwise, select no.
Appendix A Advanced Voice Fields Line page REVIEW DRAFT #1—CISCO CONFIDENTIAL Use Outbound Proxy Enablse the use of an Outbound Proxy. If set to no, the Outbound Proxy and Use OB Proxy in Dialog parameters are ignored. The default is no. Use OB Proxy In Dialog Whether to force SIP requests to be sent to the outbound proxy within a dialog. Ignored if the parameter Use Outbound Proxy is no, or the Outbound Proxy parameter is empty. The default is yes.
Appendix A Advanced Voice Fields Line page REVIEW DRAFT #1—CISCO CONFIDENTIAL Proxy Fallback Intvl This parameter sets the delay (sec) after which the WRP500 will retry from the highest priority proxy (or outbound proxy) servers after it has failed over to a lower priority server. This parameter is useful only if the primary and backup proxy server list is provided to the WRP500 via DNS SRV record lookup on the server name.
Appendix A Advanced Voice Fields Line page REVIEW DRAFT #1—CISCO CONFIDENTIAL Cfwd No Ans Delay Delay, in seconds, before the call forwarding of no-answer calls feature is triggered. The default is 20. Mini Certificate Base64 encoded of Mini-Certificate concatenated with the 1024-bit public key of the CA signing the MC of all subscribers in the group. The default is empty. SRTP Private Key Base64 encoded of the 512-bit private key per subscriber for establishment of a secure call.
Appendix A Advanced Voice Fields Line page REVIEW DRAFT #1—CISCO CONFIDENTIAL Cfwd Sel Serv Enable Call Forward Selective Service The default is yes. Cfwd Last Serv Enable Forward Last Call Service The default is yes. Block Last Serv Enable Block Last Call Service The default is yes. Accept Last Serv Enable Accept Last Call Service The default is yes. DND Serv Enable Do Not Disturb Service The default is yes. CID_Serv Enable Caller ID Service The default is yes.
Appendix A Advanced Voice Fields Line page REVIEW DRAFT #1—CISCO CONFIDENTIAL VMWI Serv Enable VMWI Service (FSK). The default is yes. Speed Dial Serv Enable Speed Dial Service. The default is yes. Secure Call Serv Enable Secure Call Service. The default is yes. Referral Serv Enable Referral Service. See the Referral Services Codes parameter for more details. The default is yes. Feature Dial Serv Enable Feature Dial Service. See the Feature Dial Services Codes parameter for more details.
Appendix A Advanced Voice Fields Line page REVIEW DRAFT #1—CISCO CONFIDENTIAL Voice tab > Line page > Dial Plan section The default dial plan script for each line is as follows: (*xx|[3469]11|0|00|[2-9]xxxxxx|1xxx[2-9]xxxxxx|xxxxxxxxxxxx.).
Appendix A Advanced Voice Fields User page REVIEW DRAFT #1—CISCO CONFIDENTIAL Enable IP Dialing Enable or disable IP dialing. If IP dialing is enabled, one can dial [user-id@]a.b.c.d[:port], where ‘@’, ‘.’, and ‘:’ are dialed by entering *, user-id must be numeric (like a phone number) and a, b, c, d must be between 0 and 255, and port must be larger than 255. If port is not given, 5060 is used. Port and User-Id are optional.
Appendix A Advanced Voice Fields User page REVIEW DRAFT #1—CISCO CONFIDENTIAL • “Ring Settings section” section on page A-45 When a call is made from Line 1 or Line 2, the WRP500 uses the user and line settings for that line; there is no user login support. Per user parameter tags must be appended with [1] or [2] (corresponding to line 1 or 2) in the configuration profile. It is omitted below for readability.
Appendix A Advanced Voice Fields User page REVIEW DRAFT #1—CISCO CONFIDENTIAL Accept Last Caller ID of caller accepted via the Accept Last Caller service. The default is blank. Cfwd Last Caller The Caller number that is actively forwarded to Cfwd Last Dest by using the Call Forward Last activation code The default is blank. Cfwd Last Dest Forward number for the Cfwd Last Caller parameter. Same as Cfwd All Dest. The default is blank.
Appendix A Advanced Voice Fields User page REVIEW DRAFT #1—CISCO CONFIDENTIAL DND Setting DND on or off. The default is no. CID Setting Caller ID Generation on or off. The default is yes. CWCID Setting Call Waiting Caller ID Generation on or off. The default is yes. Dist Ring Setting Distinctive Ring on or off. The default is yes. Secure Call Setting If yes, all outbound calls are secure calls by default. The default is no.
Appendix A Advanced Voice Fields User page REVIEW DRAFT #1—CISCO CONFIDENTIAL Voice tab > User page > Distinctive Ring Settings section Caller number patterns are matched from Ring 1 to Ring 8. The first match (not the closest match) will be used for alerting the subscriber. Ring1 - 9 Caller Caller number pattern to play Distinctive Ring/CWT 1, 2, 3, 4, 5, 6, 7, 8, or 9. The default is blank. Voice tab > User page > Ring Settings section Default Ring Default ringing pattern, 1 – 8, for all callers.
Appendix A Advanced Voice Fields User page REVIEW DRAFT #1—CISCO CONFIDENTIAL VMWI Ring Policy The parameter controls when a ring splash is played when a the VM server sends a SIP NOTIFY message to the WRP500 indicating the status of the subscriber’s mail box.
REVIEW DRAFT #1—CISCO CONFIDENTIAL A P P E N D I X B Data Fields This appendix describes the fields for the data parameters.
Appendix B Setup REVIEW DRAFT #1—CISCO CONFIDENTIAL Static IP: • Internet IP Address: The IP address of your WRP500, as seen from the Internet. • Subnet Mask: The subnet mask, as seen by users on the Internet (including your service provider). • Default Gateway: The IP address of your service provider server. PPPoE: • User Name: The user name for your account with your service provider. • Password: The password for your account with your service provider.
Appendix B Data Fields Setup REVIEW DRAFT #1—CISCO CONFIDENTIAL PPTP: • Gateway: The IP address of your service provider server. • User Name: The user name for your account with your service provider. • Password: The password for your account with your service provider. • Connect on Demand: For a PPPoE, PPTP, L2TP, or Telstra Cable connection type, a feature that allows your WRP500 to re-establish a terminated connection when a user attempts to access the Internet.
Appendix B Setup REVIEW DRAFT #1—CISCO CONFIDENTIAL L2TP: • Server IP Address: The IP address of your service provider server. • User Name: The user name for your account with your service provider. • Password: The password for your account with your service provider. • Connect on Demand: For a PPPoE, PPTP, L2TP, or Telstra Cable connection type, a feature that allows your WRP500 to re-establish a terminated connection when a user attempts to access the Internet.
Appendix B Data Fields Setup REVIEW DRAFT #1—CISCO CONFIDENTIAL Telstra Cable: • User Name: The user name for your account with your service provider. • Password: The password for your account with your service provider. • Connect on Demand: For a PPPoE, PPTP, L2TP, or Telstra Cable connection type, a feature that allows your WRP500 to re-establish a terminated connection when a user attempts to access the Internet.
Appendix B Setup REVIEW DRAFT #1—CISCO CONFIDENTIAL MTU Size When Manual is selected in the MTU field, this option is enabled. Set this value in the 576 to 1500 range. The default size depends on the Internet Connection Type: Static DNS 1, 2, 3 • DHCP or Static IP: 1500 • PPPoE: 1492 • PPTP or L2TP: 460 • Telstra Cable: 1500 The Domain Name System (DNS) is how the Internet translates domain or website names into Internet addresses or URLs.
Appendix B Data Fields Setup REVIEW DRAFT #1—CISCO CONFIDENTIAL Client Lease Time The maximum connection time in minutes that a a dynamic IP address is “leased” to a network user. When the time elapses, the user is automatically assigned a new dynamic IP address. Default: 0 minutes (1 day) Static DNS The local IP address of the DNS server, which is provided by your service provider. If you wish to use a different DNS server, enter that IP address in this field.
Appendix B Setup REVIEW DRAFT #1—CISCO CONFIDENTIAL Backup MX For DynDNS.org service, this feature allows the mail exchange server to be a backup. To enable the feature, select Enabled. Default: Disabled Wildcard For DynDNS.org service, this setting enables or disables wildcards for your host. For example, if your DDNS address is myplace.dyndns.org and you enable wildcards, then x.myplace.dyndns.org will work as well (x is the wildcard). To enable wildcards, select Enabled.
Appendix B Data Fields Setup REVIEW DRAFT #1—CISCO CONFIDENTIAL Static Routing Pre-determined pathways that network information travels to reach a specific host or network. • Route Name: A name for the route, including up to 25 alphanumeric characters. • Destination LAN IP: The address of the remote network or host to which you want to assign a static route. • Subnet Mask: The subnet mask for the destination network.
Appendix B Setup REVIEW DRAFT #1—CISCO CONFIDENTIAL Card Model The data card model that is inserted in the USB port. Carrier The mobile network service provider for Internet connection. This setting is required when you are using HSDPA/UMTS/GPRS Internet service. Country The card issue country Carrier The card issue provider Access Point Name (APN) The name that the mobile network service provider has assigned to the particular Internet network for this connection.
Appendix B Data Fields Setup REVIEW DRAFT #1—CISCO CONFIDENTIAL Setup > Connection Recovery Recovery & Failover Ethernet Connection Recovery When this feature is enabled, the Internet connection is made through the Ethernet interface if it is available. This feature also enables the Interface Connection Failover feature, so that a connection failure on the Ethernet interface causes the WRP500 to attempt to bring up the connection through the mobile network if available.
Appendix B Wireless Configuration REVIEW DRAFT #1—CISCO CONFIDENTIAL Wireless Configuration The Wireless module includes the following pages: • “Wireless > Basic Wireless Settings” on page 12 • “Wireless > Wireless Security” on page 13 • “Wireless > Wireless MAC Filter” on page 14 • “Wireless > Advanced Wireless Settings” on page 15 Wireless > Basic Wireless Settings Network Mode The wireless standards that are running on your network: • Mixed: Choose this setting if the network has Wireless-G a
Appendix B Data Fields Wireless Configuration REVIEW DRAFT #1—CISCO CONFIDENTIAL For Internet Access Only Applies to SSID2 only. When this feature is enabled, connected devices have access to the Internet but are blocked from accessing to your local network. This feature is useful for establishing a guest wireless network for use by customers and visitors.
Appendix B Data Fields Wireless Configuration REVIEW DRAFT #1—CISCO CONFIDENTIAL WPA Enterprise and WPA2 Enterprise: • WPA Algorithms: The encryption method for dynamic encryption keys. For WPA Enterprise, the options are AES or TKIP (default). For WPA2 Enterprise, the options are AES or TKIP+AES (default). • RADIUS Server Address: The IP address of the RADIUS server to be used for authentication. • RADIUS Port: The port number of the RADIUS server. The default value is 1812.
Appendix B Data Fields Wireless Configuration REVIEW DRAFT #1—CISCO CONFIDENTIAL Wireless > Advanced Wireless Settings Authentication Type When the type is set to Auto, either Open System or Shared Key authentication can be used. • With Open System authentication, the sender and the recipient do not use a WEP key for authentication. • With Shared Key authentication, the sender and recipient use a WEP key for authentication. Default: Auto Transmission Rate The rate of data transmission.
Appendix B Security REVIEW DRAFT #1—CISCO CONFIDENTIAL DTIM Interval The interval for sending the Delivery Traffic Indication Message (DTIM). A DTIM field is a countdown field informing clients of the next window for listening to broadcast and multicast messages. When the WRP500 has buffered broadcast or multicast messages for associated clients, it sends the next DTIM with a DTIM Interval value. Its clients hear the beacons and awaken to receive the broadcast and multicast messages.
Appendix B Data Fields Security REVIEW DRAFT #1—CISCO CONFIDENTIAL Filter Internet NAT Redirection This feature uses port forwarding to block access to local servers from local networked computers. Select this feature to filter Internet NAT redirection. Default: Disabled Filter IDENT (Port 113) This feature keeps port 113 from being scanned by devices outside of your local network. Default: Enabled Web Filter Proxy The use of WAN proxy servers may compromise the security of your network.
Appendix B Access Restrictions REVIEW DRAFT #1—CISCO CONFIDENTIAL Security > VPN Passthrough IPSec Passthrough Internet Protocol Security (IPSec) is a suite of protocols used to implement secure exchange of packets at the IP layer. When this feature is enabled, IPSec tunnels are allowed to pass through the WRP500. Default: Enabled PPTP Passthrough Point-to-Point Tunneling Protocol (PPTP) allows the Point-to-Point Protocol (PPP) to be tunneled through an IP network.
Appendix B Data Fields Applications and Gaming REVIEW DRAFT #1—CISCO CONFIDENTIAL Access Restriction Deny: Prevent the listed computers from accessing the Internet. Allow: Permit the listed computers to access the Internet. Schedule The days and times when the policy is enforced. The Everyday option applies the policy to all days of the week, or you can specify the days. The 24 Hours option applies the policy to all hours of the specified days, or you can speciy the time range.
Appendix B Applications and Gaming REVIEW DRAFT #1—CISCO CONFIDENTIAL To IP Address The IP address of the PC that should receive the requests. Enabled When selected, port forwarding is active. Applications and Gaming > Port Range Forwarding Application Name A name for the application. Each name can be up to 12 characters. Start~End Port The number or range of port(s) used by the server or Internet applications. Check with the Internet application documentation for more information.
Appendix B Data Fields Applications and Gaming REVIEW DRAFT #1—CISCO CONFIDENTIAL Applications & Gaming > Port Range Triggering Application Name The application name of the trigger. Triggered Range The starting and ending port numbers of the triggered port number range. Forwarded Range The starting and ending port numbers of the forwarded port number range. Applications & Gaming > DMZ Enabled/Disabled To disable DMZ hosting, select Disabled. To expose one PC, select Enabled.
Appendix B Applications and Gaming REVIEW DRAFT #1—CISCO CONFIDENTIAL Category Identify the category by choosing Application, Online Games, MAC Address, or Ethernet Port. Application: Application: Select an application from the list or click Add a New Application. • Enter a Name: A name to identify the application. • Port Range: The range of ports for this application. You can have up to three ranges to define for this bandwidth allocation. Port numbers can range from 1 to 65535.
Appendix B Data Fields Administration REVIEW DRAFT #1—CISCO CONFIDENTIAL Administration The Administration module includes the following pages: • “Administration > Management” on page 23 • “Administration > Log” on page 25 • “Administration > Diagnostics” on page 26 • “Administration > Factory Defaults” on page 26 Administration > Management Router Access Router Password The administrative password for the WRP500.
Appendix B Administration REVIEW DRAFT #1—CISCO CONFIDENTIAL Remote Access Remote Management You can enable or disable remote access to the WRP500 from outside the local network. If you need to manage your WRP500 from a PC on the Internet, you can enable this feature. Default: Disabled Web Utility Access The protocol that is used for access to the web-based configuration utility. The options are HTTP or HTTPS.
Appendix B Data Fields Administration REVIEW DRAFT #1—CISCO CONFIDENTIAL Keep UPnP Configurations After System Reboot When this feature is enabled, any manual changes in the UPnP configurations are saved when the WRP500 reboots. This feature requires enabling the Allow Users to Configure feature. Default: Disabled Allow Users to Disable Internet Access When this feature is enabled, you can prohibit any and all Internet connections.
Appendix B Data Fields Status REVIEW DRAFT #1—CISCO CONFIDENTIAL Administration > Diagnostics Ping Test IP or URL Address The address of the PC whose connection you wish to test. Packet Size The packet size you want to use. Default: 32 bytes Times to Ping The number of times to run the ping test. Traceroute Test IP or URL Address The address of the PC whose connection you wish to test. Detect Active LAN Client(s) Search Time The duration of the search in seconds: 5, 10, or 15.
Appendix B Data Fields Status REVIEW DRAFT #1—CISCO CONFIDENTIAL Status > Router Router Information Firmware Version The version number of the current firmware is displayed. Current Time The time set on the WRP500 is displayed. Internet MAC Address The MAC address, as seen by your service provider, is displayed. Router Name The name of the WRP500 is displayed. Host Name If required by your service provider, this was entered on the Basic Setup screen.
Appendix B Status REVIEW DRAFT #1—CISCO CONFIDENTIAL Card Model The model number of your Mobile USB modem data card. Card Firmware The firmware that is installed on your Mobile USB modem data card. SIM Status The status of your SIM card. IMSI International Mobile Subscriber Identity is a unique number that is stored in the Subscriber Identity Module (SIM) associated with all GSM and Universal Mobile Telecommunications System (UMTS) network mobile phone users.
Appendix B Data Fields Status REVIEW DRAFT #1—CISCO CONFIDENTIAL Mode The wireless mode, which may be Mixed, Wireless-G only, or Wireless-B only. Wireless Network 1, Wireless Network 2 Wireless MAC Address The wireless MAC address of the local, wireless interface. Network Name (SSID) The network name, which is also called the SSID. Security The wireless security method, which may be WEP, WPA Personal, WPA2 Personal, WPA Enterprise, WPA2 Enterprise.
Appendix B Status REVIEW DRAFT #1—CISCO CONFIDENTIAL Cisco WRP500 Administration Guide B-30 Data Fields
REVIEW DRAFT #1—CISCO CONFIDENTIAL A P P E N D I X C Troubleshooting This appendix provides solutions to problems that may occur during the installation and operation of the WRP500s. Note If you can't find an answer here, visit Cisco Community Central > Small Business Support Community at the following URL: www.myciscocommunity.com/community/smallbizsupport/voiceandconferencing/ata Q. I want to access the Configuration Utility, but the address I entered did not work.
Appendix C Troubleshooting REVIEW DRAFT #1—CISCO CONFIDENTIAL Q. How do I save the voice configuration for my WRP500? 1. Start Internet Explorer, connect to the Configuration Utility, and choose Voice > Admin Login. If prompted, enter the administrative login provided by the Service Provider. (The default username and password are both admin.) 2. Click the File menu, and then choose Save as > HTML to save all the Voice pages into one HTML file.
Appendix C Troubleshooting REVIEW DRAFT #1—CISCO CONFIDENTIAL Q. The WRP500 is behind a NAT device or firewall and I’m unable to make a call or I’m only receiving a one-way connection. What should I do? Complete the following steps. 1. Configure your router to port forward “TCP port 80" to the IP address of the WRP500. You should use a static IP address. (For help with port forwarding, consult the documentation for the NAT device or firewall.) 2.
Appendix C REVIEW DRAFT #1—CISCO CONFIDENTIAL Cisco WRP500 Administration Guide C-4 Troubleshooting
REVIEW DRAFT #1—CISCO CONFIDENTIAL A P P E N D I X D Environmental Specifications for the WRP500 Device Dimensions 5.51” x 5.51” x 1.06” (140 x 140 x 27 mm) Unit Weight 10.05 oz (285 g) Power External, Switching 5VDC 2A Certification FCC (Part 15 Class B), CE, ICES-003, RoHS, UL, A-Tick, NZ Telepermit, CB, Wi-Fi (802.11b + WPA2, 802.
Appendix D Environmental Specifications for the WRP500 REVIEW DRAFT #1—CISCO CONFIDENTIAL Cisco WRP500 Administration Guide D-2
REVIEW DRAFT #1—CISCO CONFIDENTIAL A P P E N D I X E Where to Go From Here This appendix describes additional resources that are available to help you and your customer obtain the full benefits of the WRP500. Support Cisco Small Business Support Community www.cisco.com/go/smallbizsupport Online Technical Support www.cisco.com/support and Documentation (Login Required) Phone Support Contacts www.cisco.com/en/US/support/tsd_cisco_small_ business_support_ center_contacts.
Appendix E REVIEW DRAFT #1—CISCO CONFIDENTIAL Cisco WRP500 Administration Guide E-2 Where to Go From Here
