User Manual

BETA DRAFT —CISCO CONFIDENTIAL
3G Wireless High-Speed WAN Interface Card for Cisco 1800, 2800, and 3800 Series Routers
Troubleshooting
59
Cisco IOS Release TBD
===================
Current Service Status = No service, Service Error = None >>>>>>> no service means not
connected to the network.
Current Service = Combined
Packet Service = None
Packet Session Status = Inactive
Current Roaming Status = Home
Network Selection Mode = Automatic
Country = USA, Network = Cinglr
Mobile Country Code (MCC) = 310
Mobile Network Code (MNC) = 380
Location Area Code (LAC) = 6042
Routing Area Code (RAC) = 255
Cell ID = 0
Primary Scrambling Code = 0
PLMN Selection = Automatic
Radio Information
=================
Current Band = None, Channel Number = 0
Current RSSI = -110 dBm >>>>>>> either no antenna, or bad antenna or out of
network.
Modem Security Information
==========================
Card Holder Verification (CHV1) = Disabled
SIM Status = OK
SIM User Operation Required = None
Number of Retries remaining = 3
Profile Created Correctly; Antenna Disconnected
The following is a sample output when a profile has been created correctly, but the antenna is not
working properly, or there is no RSSI. The errors to look for are highlighted with >>>>>>:
3825_GSM_3#show cell 0/3/0 all
Load for five secs: 0%/0%; one minute: 0%; five minutes: 0%
Time source is hardware calendar, 19:54:03.919 UTC Wed Nov 8 2006
Hardware Information
====================
Modem Firmware Version = H1_0_0_7MCAP G:/WS/
Modem Firmware built = 10/26/06
Hardware Version = 1.0
International Mobile Subscriber Identity (IMSI) = 310410070721403
International Mobile Equipment Identity (IMEI) = 352678010006713
Factory Serial Number (FSN) = X2819460388100D
Modem Status = Online
Current Modem Temperature = 38 deg C, State = Normal
Profile Information
====================
Profile 1 = INACTIVE* >>>>>>> one profile created
--------
PDP Type = IPv4
Access Point Name (APN) = <provided by ISP>
Authentication = <PAP or CHAP, depending on the ISP>
Username: <ISP provided>, Password: <ISP Provided>
* - Default profile
Data Connection Information
===========================