Specifications
C-3
Content Services Switch Getting Started Guide
78-11766-01
Appendix C Troubleshooting
Troubleshooting the CSS 11800 Modules
Table C-3 provides suggestions for correcting problems that may occur with the 
CSS 1800 power supplies (AC or DC). The power supply status LED is on the 
SCM.
Note Installing a second CSS 11800 power supply provides power load 
balancing between the two power supplies. When you install a 
second power supply, it powers on and begins to share the power 
load automatically.
Troubleshooting the CSS 11800 Modules
Each CSS 11800 module is equipped with a temperature sensor that detects an 
over- or under-temperature condition. If the module detects that its temperature is 
out of range, it generates a log message.
Module status is indicated by the Status LED on the module front panel. For 
information about the module LEDs, refer to Chapter 2, Cabling the CSS.
Table C-4 provides suggestions for correcting problems that may occur with the 
modules.
Table C-3 Troubleshooting the CSS 11800 Power Supply
LED 
Name
LED 
Status Possible Problem Recommended Action
PS 1
PS 2
Off No power to primary 
power supply.
Ensure unit has power. Check power 
switch, power cord, and power 
source.
Fault in power supply. Replace the power supply.
The power outputs are 
out of limits (possibly 
caused by a low input 
line).
Replace the power supply or rectify 
the deficient line condition.










