Installation and Upgrade Guide for Cisco Unified Videoconferencing 3545 MCU Releases 5.6 and 5.7 August 2008 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
CONTENTS CHAPTER 1 Functionality 1-1 About the Cisco Unified Videoconferencing 3545 MCU 1-1 About Cisco Unified Videoconferencing 3545 MCU Users Administrators 1-1 Moderators and Operators 1-2 Conference Users 1-2 Main Features 1-2 Port Capacities 1-4 1-1 About Cisco Unified Videoconferencing 3545 MCU Architecture About Cisco Unified Videoconferencing 3545 MCU Topologies Centralized Topology 1-7 Cascaded Conferences 1-8 CHAPTER 2 Installing the Cisco Unified Videoconferencing 3545 MCU 1-7 1-7
Contents Setting the IP Address 2-24 Changing the Configuration Software Password 2-25 Changing the Security Level 2-25 Pointing the EMP to the Controlling MCU 2-26 Changing Advanced Configuration Settings 2-26 Saving Network Configuration Settings 2-27 Connecting the EMP to the LAN 2-27 Accessing the MCU Administrator Interface Using the MCU Setup Wizard 2-28 2-29 Registering the Online Help for the 3545 MCU CHAPTER 3 Using the Cisco Software Upgrade Utility 3-1 About the Cisco Software Upgrade Ut
Contents ACTA Customer Information 7-2 Canadian Department of Communications Notice Environmental Compliance 7-3 7-3 INDEX Installation and Upgrade Guide for Cisco Unified Videoconferencing 3545 MCU Releases 5.6 and 5.
Contents Installation and Upgrade Guide for Cisco Unified Videoconferencing 3545 MCU Releases 5.6 and 5.
CH A P T E R 1 Functionality • About the Cisco Unified Videoconferencing 3545 MCU, page 1-1 • About Cisco Unified Videoconferencing 3545 MCU Users, page 1-1 • Main Features, page 1-2 • Port Capacities, page 1-4 • About Cisco Unified Videoconferencing 3545 MCU Architecture, page 1-7 • About Cisco Unified Videoconferencing 3545 MCU Topologies, page 1-7 About the Cisco Unified Videoconferencing 3545 MCU The Cisco Unified Videoconferencing 3545 MCU enables multimedia, multiparty collaboration in a
Chapter 1 Functionality Main Features Moderators and Operators Moderators and Operators can use the Conference Control interface for controlling audio, video and data connections, for selecting advanced conference view image positioning and multiple layouts, and for creating new conferences and sub-conferences. Moderators can use the Conference Control interface to view conference details and manage a specific conference.
Chapter 1 Functionality Main Features Table 1-1 Summary of Cisco Unified Videoconferencing 3545 MCU Features (continued) Feature Description Supported protocols • H.323 version 4 • SIP RFC 3261 for the Session Initiation Protocol • SCCP • H.243 for conference control • RFC 2833 for in-band DTMF with SIP • H.281 for far end camera control (FECC) • H.235 for IP-based media encryption • H.239 for standard simultaneous transmission of live video and presentation sharing feeds.
Chapter 1 Functionality Port Capacities Table 1-1 Summary of Cisco Unified Videoconferencing 3545 MCU Features (continued) Feature Security and privacy Description • Administrator and operator password protection for accessing the Cisco Unified Videoconferencing 3545 MCU web interfaces. • Optional PIN protection for joining a conference and web access. • Additional PIN protection for conference Moderator Control. • The Cisco Unified Videoconferencing 3545 MCU uses H.
Chapter 1 Functionality Port Capacities Cisco Unified Videoconferencing 3545 MCU conferencing includes these cards: • Cisco Unified Videoconferencing 3545 MCU—An MCU card that is responsible for the signaling and the audio. When working alone, this card can only do audio conferencing of 96 audio ports. It can be mixed and matched with up to four EMP cards to create a 96 flat port video bridge. The Cisco Unified Videoconferencing 3545 MCU card has no video capabilities.
Chapter 1 Functionality Port Capacities Table 1-2 Cisco Unified Videoconferencing 3545 MCU Port Capacities (continued) Cisco Unified Port Capacity Videoconferencing 3545 MCU System Configuration Port Capacity When Using Encryption Port Capacity When In-band DTMF Detection 1 MCU card + 4 EMP cards 72 audio 72 audio 96 audio 96 standard rate video (up to 384 Kbps) = 2 conferences of 48 ports 96 high rate video (up to 2 Mbps) 48 video = 4 conferences of 24 ports 64 High Definition Continuous Presen
Chapter 1 Functionality About Cisco Unified Videoconferencing 3545 MCU Architecture About Cisco Unified Videoconferencing 3545 MCU Architecture The Cisco Unified Videoconferencing 3545 MCU enables both voice-only and video conference calls for H.323, SIP, H.320, SCCP and regular PSTN network telephones. H.323 and SIP devices can connect to a conference directly through the Cisco Unified Videoconferencing 3545 MCU. Other devices such as voice telephones and video conferencing terminals (H.
Chapter 1 Functionality About Cisco Unified Videoconferencing 3545 MCU Topologies Figure 1-2 Centralized Topology Headquarters MCU MCU Site 2 200844 Site 1 MCU Cascaded Conferences The Cisco Unified Videoconferencing 3545 MCU allows you to combine two or more conferences resulting in a larger conference with many more participants. This is called cascading. Cascading creates a distributed environment that helps reduce the drain on network resources.
Chapter 1 Functionality About Cisco Unified Videoconferencing 3545 MCU Topologies Figure 1-3 Cascaded Conference Headquarters MCU Site 2 MCU 200845 Site 1 MCU Installation and Upgrade Guide for Cisco Unified Videoconferencing 3545 MCU Releases 5.6 and 5.
Chapter 1 Functionality About Cisco Unified Videoconferencing 3545 MCU Topologies Installation and Upgrade Guide for Cisco Unified Videoconferencing 3545 MCU Releases 5.6 and 5.
CH A P T E R 2 Installing the Cisco Unified Videoconferencing 3545 MCU • Physical Description, page 2-11 • Verifying the Package Contents, page 2-13 • Mounting the Cisco Unified Videoconferencing 3545 Chassis in a 19-inch Rack, page 2-13 • Installing the MCU and EMP, page 2-15 • Removing the MCU and EMP, page 2-16 • How to Perform the Initial MCU Configuration, page 2-17 • How to Perform the Initial EMP Configuration, page 2-23 • Accessing the MCU Administrator Interface, page 2-28 • Usin
Chapter 2 Installing the Cisco Unified Videoconferencing 3545 MCU Physical Description Physical Description of the Cisco Unified Videoconferencing 3545 MCU Module The Cisco Unified Videoconferencing 3545 MCU module has a 10/100BaseT Ethernet port on the front panel that uses an RJ-45 connector to connect to the network. There is an asynchronous, 9-pin serial port that you can use with a hyperterminal program to configure and monitor the module.
Chapter 2 Installing the Cisco Unified Videoconferencing 3545 MCU Verifying the Package Contents Table 2-1 Front Panel Components (continued) Component Description 10/100 BaseT-1 LEDs The top part of the 10/100 BaseT-1 connector contains two LED indicators. The left LED lights green when the local IP network link is active. The right LED lights green if the connection speed is 100 Mbps, and is off when the connection speed is 10 Mbps. SWAP RDY LED Hot Swap indication.
Chapter 2 Installing the Cisco Unified Videoconferencing 3545 MCU Mounting the Cisco Unified Videoconferencing 3545 Chassis in a 19-inch Rack Before You Begin The requirements are as follows: • Cisco Unified Videoconferencing 3545 chassis • Proper clearance at the sides of the unit to allow adequate ventilation, and at least 20 cm clearance at the back of the chassis to allow access to the boards and cable connections • Available IP network ports on the switch for the MCU and EMP • A grounded AC
Chapter 2 Installing the Cisco Unified Videoconferencing 3545 MCU Installing the MCU and EMP Installing the MCU and EMP This section describes how to insert the MCU into the Cisco Unified Videoconferencing 3545 chassis. Before You Begin • The Cisco Unified Videoconferencing 3545 chassis has four slots. You can install the MCU and the EMP in any of the slots at the front of the chassis.
Chapter 2 Installing the Cisco Unified Videoconferencing 3545 MCU Removing the MCU and EMP Do not force the connection. Forcing the connection can bend or damage the pins in the connector inside the chassis. Caution Note If you are installing the MCU or the EMP module and the power to the chassis is on, the SWAP RDY LED on the module front panel turns blue when you slide the module into the chassis as far as it will go. This means that you can secure the module safely.
Chapter 2 Installing the Cisco Unified Videoconferencing 3545 MCU How to Perform the Initial MCU Configuration Removing a Module from the Cisco Unified Videoconferencing 3545 Chassis 157279 Figure 2-5 Step 3 Wait for the blue SWAP RDY LED to light up. The SWAP RDY LED indicates that it is safe to remove the module. It may take up to one minute for the LED to light up while the Windows operating system is shutting down.
Chapter 2 Installing the Cisco Unified Videoconferencing 3545 MCU How to Perform the Initial MCU Configuration • Connecting the Cisco Unified Videoconferencing 3545 MCU to the LAN, page 2-22 • Upgrading Cisco Unified Videoconferencing 3545 MCU Software, page 2-23 About the Initial Configuration and Boot Phases Initial monitoring and administration of the Cisco Unified Videoconferencing 3545 MCU are performed from a remote PC via a serial connection.
Chapter 2 Installing the Cisco Unified Videoconferencing 3545 MCU How to Perform the Initial MCU Configuration • For a Skinny Client Control Protocol (SCCP) environment, the IP address of the Trivial File Transfer Protocol (TFTP) server or Cisco Unified Communications Manager from which you want the MCU and EMP to get configuration information • Subnet mask for the Cisco Unified Videoconferencing 3545 MCU if applicable.
Chapter 2 Installing the Cisco Unified Videoconferencing 3545 MCU How to Perform the Initial MCU Configuration Do not use leading zeros in the IP address. Caution Step 10 At the Enter IP Mask prompt, enter the subnet mask and press Enter. • If a subnet mask is not used, press Enter. • After you enter the subnet mask parameter, the unit updates the boot line parameter and reboots.
Chapter 2 Installing the Cisco Unified Videoconferencing 3545 MCU How to Perform the Initial MCU Configuration • 1 - 10Mbps Half Duplex • 2 - 100Mbps Half Duplex • 3 - 10Mbps Full Duplex • 4 - 100Mbps Full Duplex • 5 - Auto • Q - Quit Note Step 6 We recommend that you select “5 - Auto’ here and also set the Port settings option to “Auto” in the MCU web user interface at MCU > Board > Addressing. Press Enter. The network configuration Main menu appears.
Chapter 2 Installing the Cisco Unified Videoconferencing 3545 MCU How to Perform the Initial MCU Configuration • Enter the letter for the set of parameters that you want to configure. • Enter Q to save your changes and allow the device to complete the boot process. This information appears in the SCCP Protocol Configuration dialog box in the Administrator interface.
Chapter 2 Installing the Cisco Unified Videoconferencing 3545 MCU How to Perform the Initial EMP Configuration Upgrading Cisco Unified Videoconferencing 3545 MCU Software You can perform software upgrades by using the Cisco Upgrade Utility to upload files via a network or modem connection to the MCU. For more information, see Chapter 3, “Using the Cisco Software Upgrade Utility.
Chapter 2 Installing the Cisco Unified Videoconferencing 3545 MCU How to Perform the Initial EMP Configuration Accessing the Cisco Unified Videoconferencing 3545 EMP Main Menu You access the EMP Main configuration menu in the same way as you access the MCU network configuration Main menu as described in the “Procedure” section on page 2-19.
Chapter 2 Installing the Cisco Unified Videoconferencing 3545 MCU How to Perform the Initial EMP Configuration Changing the Configuration Software Password You can use the serial port to change the configuration software password. Procedure Step 1 At the prompt, enter P to change the configuration software password and press Enter. The user profile screen displays as follows: Enter user name: Enter new password: Step 2 At the Enter user name prompt, enter the new user name and press Enter.
Chapter 2 Installing the Cisco Unified Videoconferencing 3545 MCU How to Perform the Initial EMP Configuration Pointing the EMP to the Controlling MCU You can use the serial port to point the EMP to the IP address of the controlling MCU. Procedure Step 1 At the prompt, enter M to change the MCU IP address and press Enter.
Chapter 2 Installing the Cisco Unified Videoconferencing 3545 MCU How to Perform the Initial EMP Configuration Step 5 At the prompt, enter 3 to change Ethernet speed and duplex parameters. The network interface card settings screen appears as follows: Choose : 1 : 2 : 3 : 4 : 5 other : Step 6 - 10Mbps 100Mbps 10Mbps 100Mbps Auto Quit Half Half Full Full Duplex Duplex Duplex Duplex Enter either a number between 0 and 5 inclusive, representing the required option.
Chapter 2 Installing the Cisco Unified Videoconferencing 3545 MCU Accessing the MCU Administrator Interface Accessing the MCU Administrator Interface The Cisco Unified Videoconferencing 3545 MCU Administrator is a web interface that allows you to configure general MCU settings, monitor MCU operation, create or edit services, manage media processor units and perform maintenance. You access the MCU Administrator web interface in the MCU access window by signing in as an Administrator.
Chapter 2 Installing the Cisco Unified Videoconferencing 3545 MCU Using the MCU Setup Wizard Using the MCU Setup Wizard The MCU setup wizard runs automatically the first time you access the MCU Administrator interface. In the setup wizard, you can configure addressing for the MCU IP, H.323 gatekeeper, and Session Initiation Protocol (SIP) proxy. In the setup wizard, you can also set the regional date and time settings of the device on which you manage the MCU.
Chapter 2 Installing the Cisco Unified Videoconferencing 3545 MCU Registering the Online Help for the 3545 MCU Registering the Online Help for the 3545 MCU The online help files for the MCU Administrator and Conference Control interfaces are shipped on the Cisco Unified Videoconferencing Software CD-ROM. To use the online help, you must install the help files for the MCU in a shared directory on your network and register the directory location in the Administrator interface.
CH A P T E R 3 Using the Cisco Software Upgrade Utility • About the Cisco Software Upgrade Utility, page 3-1 • Launching the Cisco Software Upgrade Utility, page 3-1 • Upgrading Software, page 3-2 About the Cisco Software Upgrade Utility The Cisco Software Upgrade Utility is an interactive GUI interface that enables you to upgrade Cisco software installed on Cisco devices.
Chapter 3 Using the Cisco Software Upgrade Utility Upgrading Software Upgrading Software You use the Software Upgrade Utility to upgrade Cisco software installed on Cisco devices. Procedure Step 1 In the General Information section of the Upgrade Utility dialog box, enter the IP address of the device you want to upgrade. Step 2 In the Login Information section, enter the administrator user name and password for the target device, as configured in the device network configuration settings.
CH A P T E R 4 Cable Connections and Pin-outs • RS-232 9-Pin Serial Port, page 4-1 • 9-Pin Serial Port Terminal Cable, page 4-2 • RJ-45 8-Pin IP Network Port, page 4-2 • Circuit Switch Network Port, page 4-3 RS-232 9-Pin Serial Port Table 4-1 describes the Cisco Unified Videoconferencing 3545 chassis RS-232 9-pin D-type serial port pin-out configuration.
Chapter 4 Cable Connections and Pin-outs 9-Pin Serial Port Terminal Cable 9-Pin Serial Port Terminal Cable Table 4-2 describes the pin-to-pin configuration of the RS-232 terminal cable provided with the Cisco Unified Videoconferencing 3545 chassis. Table 4-2 S-232 Terminal Cable Pin-to-Pin Configuration To Chassis (DB-9 Male) Function To PC Terminal (DB-9 Female) 2 TXD 3 3 RXD 2 5 GND 5 RJ-45 8-Pin IP Network Port Table 4-3 describes the pin-out configuration of the RJ-45 IP network port.
Chapter 4 Cable Connections and Pin-outs Circuit Switch Network Port Circuit Switch Network Port Table 4-4 describes the circuit switch network port RJ-45 connector pin-out configuration. Table 4-4 Circuit Switch Network Port RJ-45 Connector Pin-out Pin Function 1 RXD + 2 RXD - 3 NC 4 TXD + 5 TXD - 6 NC 7 NC 8 NC Installation and Upgrade Guide for Cisco Unified Videoconferencing 3545 MCU Releases 5.6 and 5.
Chapter 4 Cable Connections and Pin-outs Circuit Switch Network Port Installation and Upgrade Guide for Cisco Unified Videoconferencing 3545 MCU Releases 5.6 and 5.
CH A P T E R 5 Technical Specifications Table 5-1 Cisco Unified Videoconferencing 3545 Chassis Technical Specifications Chassis Dimensions Element Board Dimensions RTM Board Dimensions System Monitoring LED Indicators • Height: 2U (3.5 inches or 88.9 mm) • Width: 17.25 inches (438.15 mm) • Depth: 10 inches (254 mm) • Weight: 8 kg (17.64 lbs) empty, 11 kg (24.25 lbs) full—may vary according to configuration • Width: 9.19 inches (233.35 mm) • Depth: 6.3 inches (160 mm) • Width: 9.
Chapter 5 Table 5-1 Technical Specifications Cisco Unified Videoconferencing 3545 Chassis Technical Specifications (continued) Rear panel (Cisco Unified Videoconferencing 3545 PRI Gateway) • PRI 1 or 2: – ACT – D-Ch – ALRM Rear panel (Cisco Unified Videoconferencing 3545 Serial Gateway) • PORT 1 to 4: – ACT – ALARM Push Buttons • RST (front panel) • Ethernet 10/100 Mbps auto-negotiate speed select • Asynchronous serial port RS-232 connected via 9-pin D-type connector • 2 x ISDN E1/T1 PRI p
Chapter 5 Technical Specifications Table 5-1 Cisco Unified Videoconferencing 3545 Chassis Technical Specifications (continued) Power supply Ventilation Fans • Dual power supply units • Full redundancy • Power on/alarm LED on each unit. • Input 100-240VAC, 50/60Hz, autoswitched • Output + 3.
Chapter 5 Technical Specifications Installation and Upgrade Guide for Cisco Unified Videoconferencing 3545 MCU Releases 5.6 and 5.
CH A P T E R 6 Safety • Electrical Safety, page 6-1 • ESD Procedures, page 6-2 • Batteries, page 6-2 Electrical Safety To avoid an electric shock or damage to the Cisco Unified Videoconferencing 3545 System, servicing should be performed by qualified service personnel only. To reduce the risk of damaging power surges, Cisco recommends installing an AC surge arrestor in the AC outlet from which the Cisco Unified Videoconferencing 3545 System is powered.
Chapter 6 Safety ESD Procedures Caution This is a class I unit. In Denmark, use this unit with an AC cord suited to Danish specifications. The cord should include an earthing conductor. Plug the unit into a wall socket outlet which is connected to the protective earth contact. Do not use socket outlets which are not connected to a protective earth contact! High Voltage Disconnect the Cisco Unified Videoconferencing 3545 chassis from the power line before removing the cover.
CH A P T E R 7 Compliance and Certifications • Safety Compliance, page 7-1 • EMC, page 7-1 • Telecom, page 7-2 • Environmental Compliance, page 7-3 Safety Compliance The Cisco Unified Videoconferencing 3545 System supports these safety standards: • UL 60950 • CSA C22.2 No.
Chapter 7 Compliance and Certifications Telecom Warning • EN 61000-3-3 • EN 61000-6-1 This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. FCC Part 15 Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules.
Chapter 7 Compliance and Certifications Environmental Compliance Step 4 If the Cisco Unified Videoconferencing 3545 System equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice is not practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
Chapter 7 Compliance and Certifications Environmental Compliance Installation and Upgrade Guide for Cisco Unified Videoconferencing 3545 MCU Releases 5.6 and 5.
INDEX audio transcoding Numerics 1-3 communication interfaces 19-inch rack 2-13 mount chassis 9-pin serial port communication settings 2-14 5-2 2-19 Conference Control interface 2-12 Configuration menu 2-18 Continuous Presence 1-3 1-2 A D ACT LED See LED indicators Administrator interface 1-1, 2-28 Advanced Configuration menu DB-9 2-20, 2-26 ALRM LED See LED indicators architecture 2-12 DTMF 1-4 duplex parameters 2-20, 2-27 1-7 audio codecs auto-boot E 1-3 2-18 element board d
Index display Advanced Configuration menu G display advanced configuration menu GK LED See LED indicators insert module into chassis global user name mount chassis in a 19-inch rack 2-22 restore factory settings 2-14 2-26 2-26 save network configuration settings H.235 1-3 set default network properties H.239 1-3 set duplex parameters H.
Index O S online help Safety 2-30 operating system compliance 5-2 optional no self see electrical 1-4 7-1 6-1 ESD procedures security P 6-2 1-4 change security level package contents password self-view 2-13 1-4 serial connector 2-22 change configuration software password 2-25 setup wizard 2-12 2-29 Software Upgrade Utility pin-out configuration ISDN port RJ-45 connector RJ-45 IP network port install and launch 4-2 use utility 4-1 3-1 3-2 summary of features pin-to-pin c
Index formats 1-3 video processing blade video quality 1-5 1-2, 1-3 W web-based management and control web interface 1-2 2-28 Installation and Upgrade Guide for Cisco Unified Videoconferencing 3545 MCU Releases 5.6 and 5.
