Quick Start Guide Cisco 3800 Series Integrated Services Routers Quick Start Guide INCLUDING LICENSE AND WARRANTY 1 Cisco 90-Day Limited Hardware Warranty Terms, Page 2 2 Overview, Page 3 3 Documents, Equipment, and Tools, Page 4 4 Install Chassis, Page 5 5 Connect Cables, Page 16 6 Power Up the Router, Page 24 7 Port Numbering, Page 27 8 Perform Initial Configuration, Page 28 9 Where to Go Next, Page 32 10 Obtaining Documentation, Page 33 11 Documentation Feedback, Page 33 12 Obtaining Te
1 Cisco 90-Day Limited Hardware Warranty Terms There are special terms applicable to your hardware warranty and various services that you can use during the warranty period. Your formal Warranty Statement, including the warranties and license agreements applicable to Cisco software, is available on Cisco.com. Follow these steps to access and download the Cisco Information Packet and your warranty and license agreements from Cisco.com. 1. Launch your browser, and go to this URL: http://www.cisco.
Product serial number Maintenance contract number 2 Overview The Cisco 3800 series integrated services routers include the Cisco 3825 and Cisco 3845 routers. Both routers support WAN interface cards (WIC), voice/WAN interface cards (VWICs), high-speed WAN interface cards (HWICs), and advanced integration modules (AIMs). These routers differ as follows: • Cisco 3825 routers support 2 network module slots.
Figure 2 Serial Number Location on Cisco 3845 Routers For detailed product serial number location on the chassis, see the online Cisco 3800 series hardware installation documentation at the following URL: http://www.cisco.com/univercd/cc/td/doc/product/access/acs_mod/3800/hw/index.htm Cisco Product Identification Tool The Cisco Product Identification tool provides detailed illustrations and descriptions showing where to locate serial number labels on Cisco products.
Items Included with Cisco 3800 Series Routers Your router package should include the following items in addition to the router: • RJ-45-to-DB-9 console cable and RJ-45-to-DB-25 modem cable for management access • One 2.54-mm (0.100 in.) centerline, single row shunt • Ground lug and two mounting screws; AC power cord with AC-powered routers • One pair of rack-mount brackets with screws for 19-inch (48.26-cm) rack (screws are for bracket-to-chassis attachment) • One pair of brackets for 19-inch (48.
Warning Definition Warning IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device.
Avvertenza IMPORTANTI ISTRUZIONI SULLA SICUREZZA Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle persone. Prima di intervenire su qualsiasi apparecchiatura, occorre essere al corrente dei pericoli relativi ai circuiti elettrici e conoscere le procedure standard per la prevenzione di incidenti. Per le traduzioni delle avvertenze riportate in questo documento, vedere le avvertenze di sicurezza che accompagnano questo dispositivo.
Aviso INSTRUÇÕES IMPORTANTES DE SEGURANÇA Este símbolo de aviso significa perigo. Você se encontra em uma situação em que há risco de lesões corporais. Antes de trabalhar com qualquer equipamento, esteja ciente dos riscos que envolvem os circuitos elétricos e familiarize-se com as práticas padrão de prevenção de acidentes. Use o número da declaração fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham o dispositivo.
Advarsel VIGTIGE SIKKERHEDSANVISNINGER Dette advarselssymbol betyder fare. Du befinder dig i en situation med risiko for legemesbeskadigelse. Før du begynder arbejde på udstyr, skal du være opmærksom på de involverede risici, der er ved elektriske kredsløb, og du skal sætte dig ind i standardprocedurer til undgåelse af ulykker. Brug erklæringsnummeret efter hver advarsel for at finde oversættelsen i de oversatte advarsler, der fulgte med denne enhed.
Warning Before working on a system that has an on/off switch, turn OFF the power and unplug the power cord. Statement 1 Warning Read the installation instructions before connecting the system to the power source. Statement 1004 Warning This unit is intended for installation in restricted access areas. A restricted access area can be accessed only through the use of a special tool, lock and key, or other means of security.
Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement 1030 Warning To prevent personal injury or damage to the chassis, never attempt to lift or tilt the chassis using the handles on modules (such as power supplies, fans, or cards); these types of handles are not designed to support the weight of the unit. Statement 1032 Warning This equipment must be installed and maintained by service personnel as defined by AS/NZS 3260.
The brackets are shown in Figure 3 and Figure 4. Figure 3 Rack-Mounting Brackets for Cisco 3825 Routers Bracket pair for 23-inch rack 111818 Bracket pair for 19-inch rack Figure 4 Rack-Mounting Brackets for Cisco 3845 Routers Bracket pair for 23-inch rack 117982 Bracket pair for 19-inch rack Attaching Brackets to the Router for Rack-Mounting Attach the mounting brackets to the router chassis as shown in Figure 5 through Figure 8, using the screws provided. Caution Do not overtorque the screws.
Figure 5 Bracket Installation for Front Mounting Left bracket for 23-inch rack Use six screws on each side.
Bracket Installation for Center Mounting with Rear Panel Forward 117986 Figure 8 NMESW16 15x FastEtherne t Ports 8x 7x 15x 7x Ext Pwr 14x -48V 6x 13x 5x 12x 4x 11x 3x 10x 2x 9x 0x 1x 8x GE 10/100 1000 / Base-T x EN 0x Left bracket for 23-inch rack Left bracket for 19-inch rack Right bracket for 19-inch rack Use six screws on each side.
Figure 9 NMDESW36 Attaching the Cable Management Bracket to the Cisco 3825 Router 35x GE1 FastEthe rnet Port s 10/100/100 Base-Tx 0 17x NMESW16 35x 17x 34x 16x 33x 15x 15x 32x 14x 31x 13x FastEthern et Ports 30x 12x 29x 11x 18x 28x 10x 27x 9x 8x 7x Ext Pwr -48V 14x 6x 13x 5x 12x 4x 11x 3x 10x 2x 9x 0x 1x 8x 8x Ext Pwr 25x 17 24x -48V 6x 23x 5x 22x 4x 21x 3x GE 10/100/ 1000 Base-Tx 20x 2x 19x 0x 1x 18x GE0 10/100/ 1000 Base-Tx EN 0x EN 0x 117775 15x 7x
Figure 10 NMDESW36 NEBS-Compliant Chassis Ground Connection on Cisco 3825 Chassis 35x GE1 FastEthe rnet Ports 10/100/100 Base-Tx 0 17x 35x 17x 34x 16x 32x 14x 31x 13x 30x 12x 29x 11x 18x 28x 10x 27x 9x 26x 8x Ext Pwr 25x 17 24x -48V 6x 23x 5x 22x 4x 21x 3x 20x 2x 19x 0x 1x 18x GE0 10/100/ 1000 Base-Tx EN 0x 117015 33x 15x Ground lug attachment Figure 11 NMESW16 NEBS-Compliant Chassis Ground Connection on Cisco 3845 Chassis 15x FastEthe rnet Port s 8x 7x Ext Pwr -48
Warning Hazardous network voltages are present in WAN ports regardless of whether power to the router is OFF or ON. To avoid electric shock, use caution when working near WAN ports. When detaching cables, detach the end away from the router first. Statement 1026 Warning This unit is intended for installation in restricted access areas. A restricted access area can be accessed only through the use of a special tool, lock and key, or other means of security.
Note 120 VAC, 15 A applies to AC and AC-IP power supplies in Cisco 3825 and Cisco 3845 routers. Note This product requires surge protection to be provided as part of the building installation. To comply with the Telcordia GR-1089 NEBS standard for electromagnetic compatibility and safety, an external surge protective device (SPD) is required at the AC power service equipment.
Table 1 DC Wiring Requirements for Cisco 3825 Routers DC Input1 Safety Ground Wire Size DC Input Wire Size Wire Terminal (Lug) 24–36 VDC, 12 A, positive or AWG 14 (2.0 mm2) AWG 14 (2.0 mm2), Amp/Type No. 32957 negative, single source or dual sources minimum or equivalent Overcurrent Protection 20 A maximum 36–60 VDC, 8 A, positive or negative, single source or dual sources 1. The input voltage tolerance limits for DC power are 18 and 72 VDC.
Warning The illustration shows the DC power supply terminal block. Wire the DC power supply as illustrated. The proper wiring sequence is ground to ground, positive to positive, and negative to negative. The ground wire should always be connected first and disconnected last. Statement 239 Warning An exposed wire lead from a DC-input power source can conduct harmful levels of electricity. Be sure that no exposed portion of the DC-input power source wire extends from the terminal block plug.
Figure 14 COMPACT DC Wire Routing and Attachment for Cisco 3825 Routers 1 FLASH 0 ACT SYS PWR RPS AUX PWR AIM0 AIM1 PVDM0 PVDM1 PVDM2 PVDM3 117120 SYS Plastic covers Figure 15 Cable tie DC Wire Routing and Attachment for Cisco 3845 Routers SYS ACT SYS AUX SYS PWR1 PW R1 PWR2 AUX PWR2 117046 Plastic cover Cable tie Approved Scenarios and Scenarios Not Approved for Dual DC Power Supply Configuration You can connect a single DC power source to either the A input or the B input.
Connecting to One Source Only—Source A or Source B A- + A- + A+ A+ B+ B+ B- B- 127037 Figure 16 In Figure 17, source A and source B share common negative terminal connections. Figure 17 Connecting Source A and Source B with Common Negative Terminals A- + Va A+ + B+ B- 127039 Vb In Figure 18, source A and source B share common positive terminal connections. This is allowed only if Va equals Vb (within 0.25 V).
Figure 18 Connecting Source A and Source B with Common Positive Terminals Va voltage = Vb voltage (greater than 0.25 V) Va voltage = Vb voltage (within 0.25 V) AVa + A+ + Va A+ + B+ Vb B+ Vb B- B- 127040 + A- In Figure 19, source A and source B are wired with opposite polarity grounds. Do not use this configuration. Caution Do not use the DC input configuration shown in Figure 19.
For information about installing a second power supply in the Cisco 3845 router, see the Cisco 3800 series hardware installation documentation at the following URL: Note http://www.cisco.com/univercd/cc/td/doc/product/access/acs_mod/3800/hw/index.htm Caution Before connecting the RPS to the router, make sure that either the RPS is in standby mode or the RPS AC power is disconnected. Connecting the RPS to AC power automatically places the RPS in active mode.
Warning Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. Statement 1037 Warning Class 1 laser product. Statement 1008 Table 3 summarizes some typical WAN, LAN, and voice connections for the Cisco 3800 series routers.
System Management Connections The connections described in Table 4 provide system management access. Note The USB ports (version 1.1) are intended for future use only.
in the online Cisco 3800 series hardware installation documentation at the following URL: http://www.cisco.com/univercd/cc/td/doc/product/access/acs_mod/3800/hw/index.htm Startup messages appear in your terminal emulation program window. After Cisco IOS software has finished booting, the SYS LED for both routers is steady green, and the SYS PWR1 LED or SYS PWR2 LED on the Cisco 3845 chassis is steady green. Do not press any keys on the keyboard until the messages stop and the SYS LED is steady green.
Table 5 Cisco 3800 Series LED Indicators (continued) LED Cisco Cisco 3825 3845 Router Router Color and State Meaning AUX PWR2 — Off IP phone power system 2 not present Steady green Present and enabled Amber Powered but malfunctioning Off AIM0 not present Green Present and enabled Amber Present but malfunctioning Off AIM1 not present Green Present and enabled Amber Present but malfunctioning Off PVDM0 not present Green Present and enabled Amber Present but malfunctioning Off P
Verify the Hardware Configuration To display and verify the hardware features, enter the following commands: • show version—Displays the system hardware version; the installed software version; the names and sources of configuration files; the boot images; and the amount of installed DRAM, NVRAM, and flash memory. • show diag—Lists and displays diagnostic information about the installed controllers, interface processors, and port adapters.
Interface Card Ports Interface cards can be inserted either directly into a router slot or into a slot in a network module. Interface Card in Router Interface cards inserted into a router slot are numbered 0/HWIC-slot/port. HWIC-slot is 0, 1, 2, or 3, as labeled on the router rear panel. Note Double-wide interface cards use slot numbers 1 and 3. Ports in an interface card are normally numbered from right to left and bottom to top, starting at 0.
Tip If the messages above do not appear, SDM and the Cisco Router and Security Device Manager (SDM) Quick Start Guide were not shipped with your router. If you want to use SDM, you can download the latest version of SDM and instructions for installing it on your router from the following location: http://www.cisco.com/pcgi-bin/tablebuild.pl/sdm To obtain the SDM quick start guide, SDM release notes, and other SDM documentation, go to www.cisco.com/go/sdm and click the Technical Documentation link.
entered, becomes encrypted in the configuration. Enter enable secret: xxxxxx Step 5 Enter an enable password that is different from the enable secret password. This password is not encrypted (less secure) and can be seen when you view the configuration. The enable password is used when you do not specify an enable secret password, with some older software versions, and some boot images.
no ip routing ! interface GigabitEthernet0/0 no shutdown media-type 100BaseX half-duplex ip address 172.1.2.3 255.255.0.0 ! interface GigabitEthernet0/1 shutdown no ip address ! end Step 10 Respond to the following prompts. Choose [2] to save the initial configuration: [0] Go to the IOS command prompt without saving this config. [1] Return back to the setup without saving this config. [2] Save this configuration to nvram and exit. Enter your selection [2]: 2 Building configuration...
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To access documentation using Cisco Connection Online (CCO): For Cisco 3800 series routers platform documentation, start on Cisco.com at http://www.cisco.com, and click the Technical Documentation link under Quick Links. Under the Product Documentation heading, navigate to Modular Access Routers and to the documentation for your router. For Cisco IOS software documentation, start on Cisco.com at http://www.cisco.com, and click the Technical Documentation link under Quick Links.
12 Obtaining Technical Assistance For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, Cisco Technical Support provides 24-hour-a-day, award-winning technical assistance. The Cisco Technical Support Website on Cisco.com features extensive online support resources. In addition, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not hold a valid Cisco service contract, contact your reseller.
Severity 3 (S3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels. Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.
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