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Cisco Redundant Power System Hardware Installation Guide

OL-3654-01

Preface

The Cisco Redundant Power System Hardware Installation Guide documents

operation and features of the Cisco 600W Redundant Power System (RPS). It

provides installation instructions and troubleshooting information for the RPS,

which can be used to support the following current product lines:

• FastHub 400 series hubs and Cisco 1516M hubs (also known as the

HP 10BASE-T Hub-16M)

• Catalyst 1900 series switches, Catalyst 2820 series switches, Catalyst 2900

series XL switches, and Catalyst 3500 series XL switches

• Cisco 2500 series routers and access servers, Cisco 3620, 3640, and 3725

routers, and Cisco 2600 series and Cisco 4000 series routers

• Cisco MC3810 series multiservice concentrators

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member of the Cisco Connection Family, is updated monthly. Therefore, it might

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Summary of content (76 pages)

PAGE 1
Preface The Cisco Redundant Power System Hardware Installation Guide documents operation and features of the Cisco 600W Redundant Power System (RPS).
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Preface Audience Audience This publication is designed for people who have some experience installing networking equipment such as routers, hubs, servers, and switches. We assume that the person installing and troubleshooting the Cisco RPS is familiar with electronic circuitry and wiring practices and has experience as an electronic or electromechanical technician. Organization Table 1 describes the document organization.
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Preface Related Publications Related Publications For more related information, refer to the installation and configuration guides for the specific switch or router. For routers and concentrators that require a power adapter plate, also refer to the instructions that ship with the plate. Notes, Cautions, and Warnings Notes, cautions, and warnings use the following conventions and symbols. Note Caution Warning Means reader take note.
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Preface Notes, Cautions, and Warnings Waarschuwing BELANGRIJKE VEILIGHEIDSINSTRUCTIES Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van de standaard praktijken om ongelukken te voorkomen.
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Preface Notes, Cautions, and Warnings Attention IMPORTANTES INFORMATIONS DE SÉCURITÉ Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant causer des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez conscient des dangers posés par les circuits électriques et familiarisez-vous avec les procédures couramment utilisées pour éviter les accidents.
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Preface Notes, Cautions, and Warnings Figyelem! FONTOS BIZTONSÁGI ELÕÍRÁSOK Ez a figyelmezetõ jel veszélyre utal. Sérülésveszélyt rejtõ helyzetben van. Mielõtt bármely berendezésen munkát végezte, legyen figyelemmel az elektromos áramkörök okozta kockázatokra, és ismerkedjen meg a szokásos balesetvédelmi eljárásokkal. A kiadványban szereplõ figyelmeztetések fordítása a készülékhez mellékelt biztonsági figyelmeztetések között található.
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Preface Notes, Cautions, and Warnings Advarsel VIKTIGE SIKKERHETSINSTRUKSJONER Dette varselssymbolet betyr fare. Du befinner deg i en situasjon som kan forårsake personskade. Før du utfører arbeid med utstyret, bør du være oppmerksom på farene som er forbundet med elektriske kretssystemer, og du bør være kjent med vanlig praksis for å unngå ulykker. For å se oversettelser av advarslene i denne publikasjonen, se de oversatte sikkerhetsvarslene som følger med denne enheten.
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Preface Notes, Cautions, and Warnings ¡Advertencia! INSTRUCCIONES IMPORTANTES DE SEGURIDAD Este símbolo de aviso indica peligro. Existe riesgo para su integridad física. Antes de manipular cualquier equipo, considere los riesgos de la corriente eléctrica y familiarícese con los procedimientos estándar de prevención de accidentes. Vea las traducciones de las advertencias que acompañan a este dispositivo.
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Preface Notes, Cautions, and Warnings Cisco Redundant Power System Hardware Installation Guide OL-3654-01 xvii
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Preface Obtaining Documentation Obtaining Documentation These sections explain how to obtain documentation from Cisco Systems. World Wide Web You can access the most current Cisco documentation on the World Wide Web at this URL: http://www.cisco.com Translated documentation is available at this URL: http://www.cisco.com/public/countries_languages.
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Preface Obtaining Technical Assistance Documentation Feedback You can submit comments electronically on Cisco.com. In the Cisco Documentation home page, click the Fax or Email option in the “Leave Feedback” section at the bottom of the page. You can e-mail your comments to bug-doc@cisco.com.
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Preface Obtaining Technical Assistance • Order Cisco learning materials and merchandise • Register for online skill assessment, training, and certification programs If you want to obtain customized information and service, you can self-register on Cisco.com. To access Cisco.com, go to this URL: http://www.cisco.com Technical Assistance Center The Cisco Technical Assistance Center (TAC) is available to all customers who need technical assistance with a Cisco product, technology, or solution.
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Preface Obtaining Technical Assistance All customers, partners, and resellers who have a valid Cisco service contract have complete access to the technical support resources on the Cisco TAC Web Site. The Cisco TAC Web Site requires a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to this URL to register: http://www.cisco.com/register/ If you are a Cisco.
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Preface Obtaining Technical Assistance Cisco Redundant Power System Hardware Installation Guide xxii OL-3654-01
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CHA P T E R 1 Overview The Cisco 600W Redundant Power System (RPS) provides power system redundancy to external devices such as routers, switches, and hubs. The system includes two fully redundant AC input power modules and four DC output power modules for connection to external devices. The Cisco RPS supports quasi-redundant, fully redundant, or redundant-with-reboot configurations, depending upon the external device.
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Chapter 1 Overview Supported Devices and Configurations • LEDs for AC, DC, fans, and temperature status • Simple Network Management Protocol (SNMP) support of error messages for Cisco 2600 series and Cisco 3620/3640 series routers.
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Chapter 1 Overview Supported Devices and Configurations .
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Chapter 1 Overview Supported Devices and Configurations Quasi-Redundant Configuration The Cisco RPS provides a quasi-redundant power source for four external devices that use up to 150W DC each. This configuration is allowed for all supported devices. You can use a one-to-one cable (one connector at each cable end) to connect four external devices to the four DC output power modules, as shown in Figure 1-1.
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Chapter 1 Overview Supported Devices and Configurations Fully Redundant Configuration The Cisco RPS can provide a fully redundant power source for two of the supported routers or concentrators. You can use a two-to-one cable (ordered separately) to connect two external devices to the four DC output power modules, as shown in Figure 1-2. The two-to-one cable is a Y-shaped cable with two connectors at one end and one connector at the other end.
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Chapter 1 Overview Supported Devices and Configurations Redundant with Reboot By using a mode of operation called redundant with reboot, you can connect more hubs and switches to the Cisco RPS and thereby extend its capacity or provide additional redundancy. Redundancy with reboot works for the following devices only: FastHub 400 series hubs, Catalyst 1900 series and Catalyst 2820 switches, and Catalyst 2900 series and Catalyst 3500 series XL switches.
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Chapter 1 Overview Supported Devices and Configurations Note If you use this configuration, always power up the external device before powering up the Cisco RPS to ensure correct operation. If the Cisco RPS powers up first, the LEDs might not indicate the actual state. After power up, a sense circuit in the Cisco RPS reads that the device has its AC power connected and shuts the Cisco RPS output off, preventing competition between the power supplies.
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Chapter 1 Overview Front and Rear Panel Descriptions Figure 1-4 Mixed Configuration AC input AC 11681 AC DC DC Cisco RPS DC DC DC output Fully redundant Quasi-Redundant Front and Rear Panel Descriptions The LEDs on the Cisco RPS front panel show the Cisco RPS operational status. Figure 1-5 shows the front panel of the Cisco RPS.
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Chapter 1 Overview Front and Rear Panel Descriptions The Cisco RPS rear panel has two AC power connectors, each with an on/off switch, and four DC connectors for connecting to devices. Figure 1-6 shows the rear panel. See Chapter 3, “Connection Requirements,” for information about required cables and connectors.
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Chapter 1 Overview Front and Rear Panel Descriptions Figure 1-7 shows the Cisco RPS front panel LEDs, and Table 1-2 explains the meaning of the colors. Figure 1-7 Cisco RPS LEDs 1 2 3 4 H9629 DC STATUS FAN DC status LEDs AC status LEDs Table 1-2 LED Descriptions LED Name Color/State AC STATUS Off TEMP Fan and temp LEDs Description AC power is not being supplied to the Cisco RPS, or it is switched off.
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Chapter 1 Overview Safety Recommendations Table 1-2 LED Name FAN TEMP LED Descriptions (continued) Color/State Description Amber The DC output power module has failed. Note The DC status LED is amber for 10 to 15 seconds after the DC output power module has been connected and the external device has been powered up before it turns green to indicate correct operation.
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Chapter 1 Overview Safety Recommendations • Wear safety glasses when working under conditions that might be hazardous to your eyes. • Do not perform any action that creates a hazard to people or makes the equipment unsafe. Safety Warnings Safety warnings appear throughout this guide in procedures that, if performed incorrectly, might harm you. A warning symbol precedes each warning statement.
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Chapter 1 Overview Safety Recommendations Warning This product relies on the building’s installation for short-circuit (overcurrent) protection. Make sure that a fuse or circuit breaker is no larger than 120 VAC, 15A U.S. (240 VAC, 10A international) is used on the phase conductors (all current-carrying conductors). To see translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.
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Chapter 1 Overview Safety Recommendations Cisco Redundant Power System Hardware Installation Guide 1-14 OL-3654-01
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CHA P T E R 2 Installing the Cisco RPS You can set the Cisco RPS chassis on a desktop or install it in a rack. Warning Only trained and qualified personnel should be allowed to install or replace this equipment. To see translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device. Warning Do not work on the system or connect or disconnect cables during periods of lightning activity.
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Chapter 2 Installing the Cisco RPS Warning Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available. To see translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.
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Chapter 2 Installing the Cisco RPS Setting the Cisco RPS on a Desktop Setting the Cisco RPS on a Desktop Warning Do not stack the chassis on any other equipment. If the chassis falls, it can cause severe bodily injury and equipment damage. To see translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device. Warning This unit is intended for installation in restricted access areas.
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Chapter 2 Installing the Cisco RPS Rack-Mounting the Cisco RPS Planning Your Rack-Mount Installation Warning To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to ensure that the system remains stable. The following guidelines are provided to ensure your safety. To see translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.
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Chapter 2 Installing the Cisco RPS Rack-Mounting the Cisco RPS Tools and Equipment Required You need the following tools and equipment to rack-mount the Cisco RPS: • Number 2 Phillips screwdriver (not included) • Screws for attaching the Cisco RPS to the rack (not included) • Rack-mount brackets (see Figure 2-1 and Figure 2-2): – One set of 19-inch brackets (ACS-3640RM-19=) ships with the Cisco RPS. – Order 23- or 24-inch brackets (ACS-3640RM-24=), as needed.
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Chapter 2 Installing the Cisco RPS Rack-Mounting the Cisco RPS Telco Bracket 10254 Figure 2-2 Attaching Brackets To install the Cisco RPS in a rack, attach the brackets in one of the following ways: Note • With the Cisco RPS front panel forward (see Figure 2-3). • With the Cisco RPS rear panel forward (see Figure 2-4). • In a center-mount telco rack (see Figure 2-5). Although Figure 2-3 and Figure 2-4 show 19-inch brackets, the procedure is the same for 23-inch, 24-inch, and telco brackets.
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Chapter 2 Installing the Cisco RPS Rack-Mounting the Cisco RPS Bracket Installation—Front Panel Forward H9696 Figure 2-3 DC STATUS 1 2 3 4 FAN TEMP Note: The second bracket attaches to the other side of the chassis. Bracket Installation—Rear Panel Forward H9697 Figure 2-4 DC OUTPUT 2 DC OUTPUT 3 DC OUTPUT 4 Note: The second bracket attaches to the other side of the chassis.
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Chapter 2 Installing the Cisco RPS Rack-Mounting the Cisco RPS Telco Bracket Installation—Rear Panel Forward 11540 Figure 2-5 DC OUTPUT 3 DC OUTPUT 4 Note: The second bracket attaches to the other side of the chassis. The brackets can also be installed with the Cisco RPS front panel forward. Mounting the Chassis in a Rack After the brackets are secured to the chassis, use your own screws to attach the chassis to the rack, as shown in Figure 2-6.
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CHA P T E R 3 Connection Requirements This chapter describes the equipment required to connect the Cisco RPS to external devices. The Cisco RPS includes two fully redundant AC input power modules and four DC output power modules for connection to external devices. The Cisco RPS supports a quasi-redundant configuration for all devices, fully redundant configuration for the referenced Cisco routers and concentrator, and redundant-with-reboot configurations for the referenced hubs and switches.
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Chapter 3 Connection Requirements Tools and Equipment Required Tools and Equipment Required You might need to order the following equipment: • One-to-one 22-pin to 8-pin cable—Needed for Cisco 2500 series routers and Cisco MC3810 multiservice concentrators • Y-cable—Needed for fully redundant power configurations • Upgrade kit—Needed for routers that originally came with AC or DC power supplies (Cisco 2500 and Cisco 2600 series routers; Cisco 3620, Cisco 3640, and Cisco 3725 routers; Cisco 4000 seri
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Chapter 3 Connection Requirements Ordering Cables • Cisco 2500 and Cisco 2600 series routers; Cisco 3620, Cisco 3640, and Cisco 3725 routers; Cisco 4000 series routers; and the Cisco MC3810 multiservice concentrator support: – One-to-one cable for quasi-redundancy – Two-to-one Y-cable for full redundancy Refer to the “Connecting Routers and the Cisco MC3810 Concentrator” section on page 4-13 for illustrations and procedures.
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Chapter 3 Connection Requirements Ordering Cables Figure 3-1 Two-to-One Y-Shaped Cable Cisco RPS side 22 pins Product number CAB-RPSY-2208 CAB-RPSY-2218 External device Cisco 2500 series routers and Cisco MC3810 multiservice concentrators Cisco 2600 series routers, Cisco 3620, Cisco 3640, and Cisco 3725 routers, and Cisco 4000 series routers One-to-One Cable Load unit 8 or 18 pins Product number CAB-RPS-2208 CAB-RPS-2218 RPS side 22 pins 11539 Figure 3-2 11538 Load unit 8 or 18 pins External
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Chapter 3 Connection Requirements Ordering Cables Table 3-1 Cable Order Numbers Redundancy Configuration For Use With Cable Description Cable Order Number Quasi-redundant Cisco 1516M hub (HP 10BASE-T Hub-16M), FastHub 400 series hubs, Catalyst 1900 series and Catalyst 2820 switches, Catalyst 2900 series and Catalyst 3500 series XL switches, Cisco 2600 series routers, Cisco 3620, Cisco 3640, and Cisco 3725 routers, and Cisco 4000 series routers One-to-one cable, 22-pin to 18-pin, 4 ft (1.
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Chapter 3 Connection Requirements Upgrade Kit with Power Adapter Plate for Routers and Concentrators Upgrade Kit with Power Adapter Plate for Routers and Concentrators External devices operated with the Cisco RPS must have a Cisco RPS connector. Cisco 2600 series routers, Cisco 3620, Cisco 3640, and Cisco 3725 routers, and Cisco 4000 series routers, and the Cisco MC3810 concentrator do not automatically ship with an RPS connector.
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CHA P T E R 4 Connecting the Cisco RPS This chapter provides instructions on connecting your external device to the Cisco RPS. The chapter is divided into the following major sections: • Power Considerations, page 4-1 • Connecting Hubs, page 4-3 • Connecting Switches, page 4-7 • Connecting Routers and the Cisco MC3810 Concentrator, page 4-13 Power Considerations Before connecting to external devices, read the power warnings below. We recommend that you disconnect all power before beginning.
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Chapter 4 Connecting the Cisco RPS Power Considerations Note A catalyst switch might reload when changing from RPS power to internal power. This can occur on any catalyst switch, except the 3560-E or 3750-E switch, connected to one of the following: Redundant, Power Supplies, PWR 300-AC-RPS-NI, PWR-600-AC-RPS-NI, and RPS2300. To prevent unscheduled downtime, the switch should be powered off during a maintenance window. Warning Attach only the Cisco RPS (model PWR600-AC-RPS) to the RPS receptacle.
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Chapter 4 Connecting the Cisco RPS Connecting Hubs Connecting Hubs This section provides illustrations and cabling information for connecting the Cisco RPS to the following hubs: Note • Cisco 1516M hub (HP 10BASE-T Hub-16M) (Figure 4-1) • FastHub 400 series hubs (Figure 4-2) The Cisco RPS can also be used with the older FastHub 100, 200, and 300 series hubs. All hubs can use the one-to-one cable configuration for quasi-redundancy.
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Chapter 4 Connecting the Cisco RPS Connecting Hubs Cisco 1516M Hub (HP 10BASE-T Hub-16M) Rear Panel 11537 Figure 4-1 RS-232 AC power connector Reset switch FastHub 400 Rear Panel RATING 100-127 / 200-240 V~ 2A /1A 50 / 60 Hz CONSOLE UP 28729 Figure 4-2 Serial port Cisco RPS connector DC INPUTS FOR REMOTE POWER SUPPLY SPECIFIED IN MANUAL +5V @6A, +12V @1A DC INPUT DOWN MEDIA MODULE AC power connector Cisco RPS connector ass All Cisco Redundant Power System Hardware Installation Guide 4
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Chapter 4 Connecting the Cisco RPS Connecting Hubs Connecting the One-to-One Cable to the Cisco RPS AC INPUT 1 100-200 V~ 50/60 Hz 10-5 A 1000 W AC INPUT 2 100-200 V~ 50/60 Hz 10-5 A 1000 W Step 4 DC OUTPUT 1 DC OUTPUT 2 DC OUTPUT 3 DC OUTPUT 4 29090 Figure 4-3 On the Cisco RPS rear panel, connect an AC power cable to either or both of the power connectors. Use the cable locks on the Cisco RPS to lock the cables in place. (See Figure 4-4.
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Chapter 4 Connecting the Cisco RPS Connecting Hubs Step 5 Connect the other end of the Cisco RPS AC power cable into an AC power outlet. Step 6 If you are using the redundant-with-reboot configuration (not recommended), power up the switch by connecting the hub AC power cord to an AC power outlet. Note Step 7 If you use the redundant-with-reboot configuration, always power up the hub before you power up the Cisco RPS. Power up the Cisco RPS.
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Chapter 4 Connecting the Cisco RPS Connecting Switches Connecting Switches The Catalyst 1900 series and Catalyst 2820 series switches and the Catalyst 2900 series and Catalyst 3500 series XL switches can use: • One-to-one cable for quasi-redundancy or • One-to-one cable with the switch AC power cable connected for redundancy with reboot (not recommended) To connect switches to the Cisco RPS, perform these steps: Step 1 Disconnect the AC power cord on the switch.
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Chapter 4 Connecting the Cisco RPS Connecting Switches Figure 4-7 Catalyst 2820 Switch Rear Panel 28730 AC power connector RATING 100-127/200-240 V~ 2.0A/1.0A 50/60Hz CONSOLE PORT DC INPUTS FOR REMOTE POWER SUPPLY SPECIFIED IN MANUAL. +5V @ 14A, +12V @ 1A, -12V @ 1A DC INPUTS AUI Cisco RPS connector Catalyst 2912 XL, Catalyst 2924 XL, and Catalyst 2924C XL Switch Rear Panel 28731 Figure 4-8 DC INPUTS FOR REMOTE POWER SUPPLY SPECIFIED IN MANUAL +5V @9A, +12V @0.
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Chapter 4 Connecting the Cisco RPS Connecting Switches Catalyst 2912M XL and Catalyst 2924M XL Switch Rear Panel RATING 100-120/200-240V ~ 2.0A/1.0A 50-60HZ DC INPUTS FOR REMOTE POWER SUPPLY SPECIFIED IN MANUAL. +5V @24A, +12V @1.0A CONSOLE 28732 Figure 4-9 DC INPUT Cisco RPS connector AC power connector 29088 Figure 4-10 Catalyst 3508G XL Switch Rear Panel RATING 100-127/200-240V~ 1.0A/0.5A 50-60HZ AC power connector CONSOLE DC INPUTS FOR REMOTE POWER SUPPLY SPECIFIED IN MANUAL. +3.
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Chapter 4 Connecting the Cisco RPS Connecting Switches 28733 Figure 4-11 Catalyst 3512 XL and Catalyst 3524 XL Switch Rear Panel RATING 100-127/200-240V~ 1.0A/0.5A 50-60HZ CONSOLE AC power connector DC INPUTS FOR REMOTE POWER SUPPLY SPECIFIED IN MANUAL. +5V @24A, +12V @.5A Cisco RPS connector 28734 Figure 4-12 Catalyst 3548 XL Switch Rear Panel RATING 100-127/200-240V~ 1.0A/0.5A 50-60HZ AC power connector Step 3 DC INPUTS FOR REMOTE POWER SUPPLY SPECIFIED IN MANUAL. +3.
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Chapter 4 Connecting the Cisco RPS Connecting Switches AC INPUT 1 100-200 V~ 50/60 Hz 10-5 A 1000 W AC INPUT 2 100-200 V~ 50/60 Hz 10-5 A 1000 W Step 4 DC OUTPUT 1 DC OUTPUT 2 DC OUTPUT 3 DC OUTPUT 4 29090 Figure 4-13 Connecting the One-to-One Cable to the Cisco RPS On the Cisco RPS rear panel, connect an AC power cable to either or both of the power connectors. Use the cable locks on the Cisco RPS to lock the cables in place. (See Figure 4-14.
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Chapter 4 Connecting the Cisco RPS Connecting Switches Step 6 If you are using the redundant-with-reboot configuration (not recommended), power up the switch by connecting the switch AC power cord into an AC power outlet. Note Step 7 If you use the redundant-with-reboot configuration, always power up the switch before you power up the Cisco RPS. Power up the Cisco RPS. There is one power switch for each of the AC input power modules.
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Chapter 4 Connecting the Cisco RPS Connecting Routers and the Cisco MC3810 Concentrator Cisco RPS is functioning properly. The LEDs display correctly for Cisco RPS revision level Z3 or later revision. The label on the bottom of the Cisco RPS shows the revision level.
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Chapter 4 Connecting the Cisco RPS Connecting Routers and the Cisco MC3810 Concentrator To connect a router or multiservice concentrator to the Cisco RPS, perform the following steps: Step 1 Power off the router or concentrator by pressing the power switch to the OFF (O) position. Step 2 Connect one end of the one-to-one cable or Y-cable to the Cisco RPS connector on the rear panel of the router or concentrator, as shown in Figure 4-16 through Figure 4-21.
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Chapter 4 Connecting the Cisco RPS Connecting Routers and the Cisco MC3810 Concentrator DO NOT INSTALL WAN INTERFACE CARDS WITH POWER APPLIED 2W SERIAL ACT ETHERNET 0 LNK AUI EN ACT ETHERNET 1 LNK ACT LNK ACT 1 WO 2E W1 SERIAL INSTALLATION ACT BRI NT1 B2 SEE MANUAL BEFORE LNK B1 ACT NT1 2E W1 2W 12276 Figure 4-18 Cisco 3620 Router Rear Panel ETHERNET ETH 1 1 AUI EN 0 ETHERNET 0 DC INPUT FOR USE WITH CISCO RPS +5V– – –14A, +12V– – –5A, -12V– – –3A On/off switch Cisco RPS conn
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Chapter 4 Connecting the Cisco RPS Connecting Routers and the Cisco MC3810 Concentrator 12212 Figure 4-21 Cisco MC3810 Multiservice Concentrator Rear Panel AVM 1 2 3 4 5 P O W E R 6 ETHERNET 0 SERIAL 0 SERIAL 1 CONSOLE AUX Cisco RPS connector On/off switch Step 3 Connect the other end of the one-to-one or Y-cable to the rear panel connector on the Cisco RPS, as shown in Figure 4-22 and Figure 4-23.
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Chapter 4 Connecting the Cisco RPS Connecting Routers and the Cisco MC3810 Concentrator AC INPUT 1 100-200 V~ 50/60 Hz 10-5 A 1000 W AC INPUT 2 100-200 V~ 50/60 Hz 10-5 A 1000 W Step 4 DC OUTPUT 1 DC OUTPUT 2 DC OUTPUT 3 DC OUTPUT 4 29089 Figure 4-23 Connecting a Two-to-One Y-Cable for Fully Redundant Power On the rear panel of the Cisco RPS, connect an AC power cable to either or both of the power connectors. Use the cable locks on the Cisco RPS to lock the cables in place. (See Figure 4-24.
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Chapter 4 Connecting the Cisco RPS Connecting Routers and the Cisco MC3810 Concentrator Step 5 Connect the other end of the Cisco RPS AC power cable into a grounded AC power outlet. Step 6 Power up the Cisco RPS. There is one power switch for each of the AC input power modules. Make sure that the power switch for each connected AC cable is in the ON (|) position. (See Figure 4-25.
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CHA P T E R 5 Troubleshooting the Cisco RPS The key to troubleshooting is to isolate the problem to a specific subsystem. Start by reading the LEDs on the front panel of the Cisco RPS and any error messages displayed on the external device console. If you are unable to resolve the problem, refer to the “Getting Technical Support” section on page 5-14.
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Chapter 5 Troubleshooting the Cisco RPS Reading the LEDs Note Some external devices also have LEDs that show the operating condition of the Cisco RPS. Refer to the installation guide that accompanied the device for detailed information about the LEDs. Table 5-1 lists symptoms indicating a problem, along with possible causes and suggested corrective actions.
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Chapter 5 Troubleshooting the Cisco RPS Reading the LEDs Table 5-1 Symptoms and Recommended Responses Symptom Description of Error Corrective Action DC LED 1, 2, 3, or 4 is amber. The cable connected to an internal DC output module is loose, or the internal DC output module has failed. The DC status LED numbers correspond to the DC output connectors on the Cisco RPS rear panel. Check the LEDs to determine which connector is affected.
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Chapter 5 Troubleshooting the Cisco RPS Reading the LEDs Table 5-1 Symptoms and Recommended Responses (continued) Symptom Description of Error Corrective Action AC 1 or 2 LED is amber or off. One of the following has occurred: Look at the AC LEDs to determine which AC module is reporting the error. • • Power has been turned off to one of the wall outlets into which the specific Cisco RPS AC power cord is plugged.
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Chapter 5 Troubleshooting the Cisco RPS Displaying Status Displaying Status Cisco IOS Release 11.2(7)P and later releases support status messages for Cisco 3620 and Cisco 3640 series routers using the Cisco RPS. Cisco IOS Release 11.3(2) and later releases support status messages for Cisco 2600 series routers using the Cisco RPS. Cisco IOS Release 12.2(8)T, Cisco IOS Release 12.2(11)YT, and later releases support status messages for Cisco 3725 series routers using the Cisco RPS.
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Chapter 5 Error Messages on Cisco 2600 Series and Cisco 3620, Cisco 3640, and Cisco 3725 Routers Troubleshooting the Cisco RPS Error Messages on Cisco 2600 Series and Cisco 3620, Cisco 3640, and Cisco 3725 Routers When a Cisco RPS status failure is detected while connected to Cisco 2600 series, Cisco 3620, Cisco 3640, and Cisco 3725 routers, Cisco IOS software receives an interrupt and displays the error messages on the router console.
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Chapter 5 Troubleshooting the Cisco RPS Error Messages on Cisco 2600 Series and Cisco 3620, Cisco 3640, and Cisco 3725 Routers Note Cisco 2600 series, Cisco 3620, Cisco 3640, and Cisco 3725 routers report the failure of any of the Cisco RPS DC output modules, including the DC output modules to which they are not directly connected. SNMP Trap Issued Upon Error: ciscoEnvMonRedundantSupplyNotification is generated. The varbinds included are ciscoEnvMonSupplyStatusDescr and ciscoEnvMonSupplyState.
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Chapter 5 Error Messages on Cisco 2600 Series and Cisco 3620, Cisco 3640, and Cisco 3725 Routers Troubleshooting the Cisco RPS Console Error Message: • When an external device console monitor screen displays the Cisco IOS software prompt (routername> or routername#) System detected Redundant Power Supply AC FAIL condition. The Cisco IOS software checks the condition every 30 seconds. If the condition still exists, the error message reappears.
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Chapter 5 Troubleshooting the Cisco RPS Error Messages on Cisco 2600 Series and Cisco 3620, Cisco 3640, and Cisco 3725 Routers SNMP Trap Issued Upon Correction of Error: ciscoEnvMonRedundantSupplyNotification is generated. The varbinds included are ciscoEnvMonSupplyStatusDescr and ciscoEnvMonSupplyState. The value of ciscoEnvMonSupplyState is a warning. Fan Failure LED status: FAN LED is amber.
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Chapter 5 Error Messages on Cisco 2600 Series and Cisco 3620, Cisco 3640, and Cisco 3725 Routers Troubleshooting the Cisco RPS How to Correct Error: The Cisco RPS continues to operate with a single fan failure, but to correct the failure, replace the Cisco RPS. Console Message Issued Upon Correction of Error: • When an external device console monitor screen displays the Cisco IOS software prompt (routername> or routername#) Redundant Power Supply THERMAL condition is now normal.
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Chapter 5 Troubleshooting the Cisco RPS Error Messages on Cisco 2600 Series and Cisco 3620, Cisco 3640, and Cisco 3725 Routers Error Description: The temperature inside the Cisco RPS is too hot. SNMP Trap Issued Upon Error: ciscoEnvMonRedundantSupplyNotification is generated. The varbinds included are ciscoEnvMonSupplyStatusDescr and ciscoEnvMonSupplyState. The value of ciscoEnvMonSupplyState is a warning.
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Chapter 5 Error Messages on Cisco 2600 Series and Cisco 3620, Cisco 3640, and Cisco 3725 Routers Troubleshooting the Cisco RPS Multiple Errors LED status: Two or more of the Cisco RPS LEDs are amber. Console Error Message: • When an external device console screen displays the Cisco IOS software prompt (routername> or routername#) There is more than one failure with the redundant power systems; please resolve problems immediately. The Cisco IOS software checks the condition once every 30 seconds.
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Chapter 5 Troubleshooting the Cisco RPS Replacing an External Device Console Message Issued Upon Correction of Error: • When an external device console screen displays the Cisco IOS software prompt (routername> or routername#) Redundant power system is now normal. • When an external device console screen displays the ROMMON prompt (rommon#>), no console message is issued when the error is corrected. SNMP Trap Issued Upon Correction of Error: ciscoEnvMonRedundantSupplyNotification is generated.
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Chapter 5 Troubleshooting the Cisco RPS Getting Technical Support Step 4 If the external device is a hub or switch in redundant-with-reboot mode, connect the external device AC power cord to an AC power outlet to turn on power. Note If you use this configuration, you must always power up the external device before you connect the Cisco RPS cable connector to the switch. Step 5 Reconnect the new external device to the Cisco RPS power cable.
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A P P E N D I X A Technical Specifications The technical specifications for the Cisco RPS are listed in Table A-1.
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Appendix A Table A-1 Technical Specifications Specifications (continued) Physical Dimensions Weight 27.25 lb (12.36 kg) Dimensions (H x W x D) 3.44 x 17.5 x 16 in. (8.73 x 44.45 x 40.64 cm) For agency approval and compliance information, refer to the Regulatory Compliance and Safety Information document that accompanied the Cisco RPS.