User's Guide
Table Of Contents
- Cisco IP Phone 6800 Series Multiplatform Phones User Guide
- Contents
- Your Phone
- The Cisco IP Phone 6800 Series Multiplatform Phones
- New and Changed Features
- New and Changed for Firmware Release 11.2(4)
- New and Changed for Firmware Release 11.2(3)SR1
- New and Changed for Firmware Release 11.2(3)
- New and Changed for Firmware Release 11.2(2)
- New and Changed for Firmware Release 11.2(1)
- New and Changed for Firmware Release 11.1(2)
- New and Changed for Firmware Release 11.1(1)
- Phone Setup
- Sign into Your Extension from Another Phone (Extension Mobility)
- Sign in to a Phone as a Guest
- Set the Profile Rule on the Phone
- Coworker Line Status
- Phone Web Page
- Phone Hardware and Buttons
- Energy Savings
- Additional Help and Information
- Accessibility Features
- Cisco IP Phone 6821 Multiplatform Phones Hearing-Impaired Accessibility Features
- Cisco IP Phone 6841, 6851, and 6861 Hearing-Impaired Accessibility Features
- Cisco IP Phone 6821 Multiplatform Phones Vision-Impaired and Blind Accessibility Features
- Cisco IP Phone 6841, 6851, and 6861 Vision-Impaired and Blind Accessibility Features
- Cisco IP Phone 6821 Multiplatform Phones Mobility-Impaired Accessibility Features
- Cisco IP Phone 6841, 6851, and 6861 Mobility-Impaired Accessibility Features
- Third-Party Accessibility Applications
- Troubleshooting
- Find Information About Your Phone
- View the Customization State on the Phone
- View the Network Status
- View the Phone Status
- View the Status Messages on the Phone
- View the Line Status
- View 802.1X Transaction Status
- View the Reboot History
- Report All Phone Issues
- View Wi-Fi Status Messages on the Phone
- Factory Reset the Phone from Phone Web Page
- Identify Phone Issues with a URL in the Phone Web Page
- Lost Phone Connectivity
- Cisco One-Year Limited Hardware Warranty Terms
- Accessibility Features
- Calls
- Make Calls
- Answer Calls
- Mute Your Call
- Hold Calls
- Forward Calls
- Forward a Call in Specific Situations with the Phone Web Page
- Transfer Calls
- Conference Calls and Meetings
- Page a Group of Phones (Multicast Paging)
- Multiple Lines
- Record a Call
- Call Center Features
- Contacts
- Search for a Contact in Multiple Directories
- Corporate Directory
- Broadsoft Directory
- LDAP Directory
- Instant Message and Presence Contacts
- Personal Address Book
- Add a New Contact to Your Personal Address Book
- Add a New Contact to Your Personal Address Book with Phone Web Page
- Search for a Contact in Your Personal Address Book
- Call a Contact in Your Personal Address Book
- Edit a Contact in Your Personal Address Book
- Remove a Contact from Your Personal Address Book
- Reverse Name Lookup for Incoming and Outgoing Calls
- Recent Calls
- Voicemail
- Settings
- Settings Overview
- User Preferences Menu
- Call Preferences
- Forward Calls in Specific Situations from Your Phone
- Set up Voicemail on Your Phone
- Block Caller ID
- Block an Anonymous Call
- Turn on Do Not Disturb for a Specific Line
- Control the Call Waiting Tone
- Secure a Call
- Set Up an Auto Answer Page
- Enable the Missed Call Shortcut
- Add Multiple Locations for a BroadWorks XSI User
- Audio Preferences
- Screen Preferences
- Attendant Console Preferences
- Call Preferences
- Wi-Fi Settings
- Turn the Wi-Fi On or Off from Your phone
- Turn the Wi-Fi On or Off from the Phone Web Page
- Connect the Phone to a Wi-Fi Manually
- Connect Your Phone to a Wireless Network with WPS
- Set Up a Wi-Fi Profile from the Phone
- Set Up a Wi-Fi Profile from the Phone Web Page
- Delete a Wi-Fi Profile
- Change the Order of a Wi-Fi Profile
- Scan and Save a Wi-Fi Network
- View the Wi-Fi Status
- View Wi-Fi Status Messages on the Phone
- Device Administration Settings
- Phone Web Page Preferences
- Restart Your Phone
- Accessories
- Product Safety and Security
- Safety and Performance Information
- Compliance Statements
- Cisco Product Security Overview
- Important Online Information
New or Changed SectionsRevisions
Supported Accessories, on page 95Updated the supported accessories with Cisco IP
Phone 6861 Multiplatform Phones
Wall Mount Kit, on page 99Added topics about Wall Mount Kit
Onboard Your Phone with Activation CodeRemoved the unsupported feature from this release
New and Changed for Firmware Release 11.2(3)SR1
New or Changed SectionsRevisions
Onboard Your Phone with Activation CodeAdded a new task about getting your phone onboard
with the activation code
New and Changed for Firmware Release 11.2(3)
New or Changed SectionsRevisions
Coworker Line Status, on page 9
Added a new topic replacing the Monitor Coworker's
Line topic.
Activate or Deactivate Monitoring of the BLF List,
on page 10
Added a new task on how to hide or show the BLF
list.
Configure Monitoring of an Individual Line, on page
11
Added a new task on how to monitor an individual
line.
Remove the Feature Configured on a Line Key, on
page 12
Added a new task on how to remove the configured
feature from a line key.
Search for a Contact in Multiple Directories, on page
57
Added a new task on contact search in multiple
directories.
Set up the Profile Account, on page 91Updated the topic on profile account setup to support
resync profile with the SIP credentials or the login
credentials.
New and Changed for Firmware Release 11.2(2)
New and Changed SectionsRevisions
Cisco IP Phone 6821 Multiplatform Phones Buttons
and Hardware, on page 14
Added a new topic to introduce the phone buttons and
harware of Cisco IP Phone 6821 Multiplatform Phones
Cisco IP Phone 6821 Multiplatform Phones
Hearing-Impaired Accessibility Features, on page 20
Added a new topic for the hearing-impaired
accessibility features of Cisco IP Phone 6821
Multiplatform Phones
Cisco IP Phone 6800 Series Multiplatform Phones User Guide
4
Your Phone
New and Changed for Firmware Release 11.2(3)SR1
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