User's Guide
Table Of Contents
- Cisco IP Phone 6800 Series Multiplatform Phones User Guide
- Contents
- Your Phone
- The Cisco IP Phone 6800 Series Multiplatform Phones
- New and Changed Features
- New and Changed for Firmware Release 11.2(4)
- New and Changed for Firmware Release 11.2(3)SR1
- New and Changed for Firmware Release 11.2(3)
- New and Changed for Firmware Release 11.2(2)
- New and Changed for Firmware Release 11.2(1)
- New and Changed for Firmware Release 11.1(2)
- New and Changed for Firmware Release 11.1(1)
- Phone Setup
- Sign into Your Extension from Another Phone (Extension Mobility)
- Sign in to a Phone as a Guest
- Set the Profile Rule on the Phone
- Coworker Line Status
- Phone Web Page
- Phone Hardware and Buttons
- Energy Savings
- Additional Help and Information
- Accessibility Features
- Cisco IP Phone 6821 Multiplatform Phones Hearing-Impaired Accessibility Features
- Cisco IP Phone 6841, 6851, and 6861 Hearing-Impaired Accessibility Features
- Cisco IP Phone 6821 Multiplatform Phones Vision-Impaired and Blind Accessibility Features
- Cisco IP Phone 6841, 6851, and 6861 Vision-Impaired and Blind Accessibility Features
- Cisco IP Phone 6821 Multiplatform Phones Mobility-Impaired Accessibility Features
- Cisco IP Phone 6841, 6851, and 6861 Mobility-Impaired Accessibility Features
- Third-Party Accessibility Applications
- Troubleshooting
- Find Information About Your Phone
- View the Customization State on the Phone
- View the Network Status
- View the Phone Status
- View the Status Messages on the Phone
- View the Line Status
- View 802.1X Transaction Status
- View the Reboot History
- Report All Phone Issues
- View Wi-Fi Status Messages on the Phone
- Factory Reset the Phone from Phone Web Page
- Identify Phone Issues with a URL in the Phone Web Page
- Lost Phone Connectivity
- Cisco One-Year Limited Hardware Warranty Terms
- Accessibility Features
- Calls
- Make Calls
- Answer Calls
- Mute Your Call
- Hold Calls
- Forward Calls
- Forward a Call in Specific Situations with the Phone Web Page
- Transfer Calls
- Conference Calls and Meetings
- Page a Group of Phones (Multicast Paging)
- Multiple Lines
- Record a Call
- Call Center Features
- Contacts
- Search for a Contact in Multiple Directories
- Corporate Directory
- Broadsoft Directory
- LDAP Directory
- Instant Message and Presence Contacts
- Personal Address Book
- Add a New Contact to Your Personal Address Book
- Add a New Contact to Your Personal Address Book with Phone Web Page
- Search for a Contact in Your Personal Address Book
- Call a Contact in Your Personal Address Book
- Edit a Contact in Your Personal Address Book
- Remove a Contact from Your Personal Address Book
- Reverse Name Lookup for Incoming and Outgoing Calls
- Recent Calls
- Voicemail
- Settings
- Settings Overview
- User Preferences Menu
- Call Preferences
- Forward Calls in Specific Situations from Your Phone
- Set up Voicemail on Your Phone
- Block Caller ID
- Block an Anonymous Call
- Turn on Do Not Disturb for a Specific Line
- Control the Call Waiting Tone
- Secure a Call
- Set Up an Auto Answer Page
- Enable the Missed Call Shortcut
- Add Multiple Locations for a BroadWorks XSI User
- Audio Preferences
- Screen Preferences
- Attendant Console Preferences
- Call Preferences
- Wi-Fi Settings
- Turn the Wi-Fi On or Off from Your phone
- Turn the Wi-Fi On or Off from the Phone Web Page
- Connect the Phone to a Wi-Fi Manually
- Connect Your Phone to a Wireless Network with WPS
- Set Up a Wi-Fi Profile from the Phone
- Set Up a Wi-Fi Profile from the Phone Web Page
- Delete a Wi-Fi Profile
- Change the Order of a Wi-Fi Profile
- Scan and Save a Wi-Fi Network
- View the Wi-Fi Status
- View Wi-Fi Status Messages on the Phone
- Device Administration Settings
- Phone Web Page Preferences
- Restart Your Phone
- Accessories
- Product Safety and Security
- Safety and Performance Information
- Compliance Statements
- Cisco Product Security Overview
- Important Online Information
Procedure
Step 1 Make a call from a line and wait for an answer.
Step 2 Use the same line to call another number and wait for an answer. You can use the same line to call other
numbers.
Step 3 Press Conference or Conf only once.
All numbers are added to the conference call and you see the star code that represents the conference bridge
URL with one of the active calls.
Page a Group of Phones (Multicast Paging)
Your administrator can configure your phone as a part of a paging group. In a paging group, your phone can
automatically answer pages from other Multiplatform phones in the phone system. Each paging group has a
unique number associated with it. Your administrator gives you the configured paging group numbers. When
your phone is paged, you hear three short beeps. The phone establishes one-way audio between you and the
phone that called you. You do not have to accept the page.
Procedure
Dial the number of the paging group.
Multiple Lines
If you share phone numbers with other people, you could have multiple lines on your phone. When you have
multiple lines, you have more calling features available to you.
Answer the Oldest Call First
You can answer the oldest call available on all your phone lines, including Hold Reversion and Park Reversion
calls that are in an alerting state. Incoming calls always have priority over Held or Park Reversion calls.
When working with multiple lines, you typically press the line button for the incoming call you want to answer.
If you just want to answer the oldest call regardless of line, press Answer.
View All Calls on Your Phone
You can view a list of all your active calls—from all your phone lines—sorted in chronological order, oldest
to newest.
The list of all calls is useful if you have multiple lines or if you share lines with other users. The list displays
all your calls together.
Cisco IP Phone 6800 Series Multiplatform Phones User Guide
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Calls
Page a Group of Phones (Multicast Paging)
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