User's Guide
Table Of Contents
- Cisco IP Phone 6800 Series Multiplatform Phones User Guide
- Contents
- Your Phone
- The Cisco IP Phone 6800 Series Multiplatform Phones
- New and Changed Features
- New and Changed for Firmware Release 11.2(4)
- New and Changed for Firmware Release 11.2(3)SR1
- New and Changed for Firmware Release 11.2(3)
- New and Changed for Firmware Release 11.2(2)
- New and Changed for Firmware Release 11.2(1)
- New and Changed for Firmware Release 11.1(2)
- New and Changed for Firmware Release 11.1(1)
- Phone Setup
- Sign into Your Extension from Another Phone (Extension Mobility)
- Sign in to a Phone as a Guest
- Set the Profile Rule on the Phone
- Coworker Line Status
- Phone Web Page
- Phone Hardware and Buttons
- Energy Savings
- Additional Help and Information
- Accessibility Features
- Cisco IP Phone 6821 Multiplatform Phones Hearing-Impaired Accessibility Features
- Cisco IP Phone 6841, 6851, and 6861 Hearing-Impaired Accessibility Features
- Cisco IP Phone 6821 Multiplatform Phones Vision-Impaired and Blind Accessibility Features
- Cisco IP Phone 6841, 6851, and 6861 Vision-Impaired and Blind Accessibility Features
- Cisco IP Phone 6821 Multiplatform Phones Mobility-Impaired Accessibility Features
- Cisco IP Phone 6841, 6851, and 6861 Mobility-Impaired Accessibility Features
- Third-Party Accessibility Applications
- Troubleshooting
- Find Information About Your Phone
- View the Customization State on the Phone
- View the Network Status
- View the Phone Status
- View the Status Messages on the Phone
- View the Line Status
- View 802.1X Transaction Status
- View the Reboot History
- Report All Phone Issues
- View Wi-Fi Status Messages on the Phone
- Factory Reset the Phone from Phone Web Page
- Identify Phone Issues with a URL in the Phone Web Page
- Lost Phone Connectivity
- Cisco One-Year Limited Hardware Warranty Terms
- Accessibility Features
- Calls
- Make Calls
- Answer Calls
- Mute Your Call
- Hold Calls
- Forward Calls
- Forward a Call in Specific Situations with the Phone Web Page
- Transfer Calls
- Conference Calls and Meetings
- Page a Group of Phones (Multicast Paging)
- Multiple Lines
- Record a Call
- Call Center Features
- Contacts
- Search for a Contact in Multiple Directories
- Corporate Directory
- Broadsoft Directory
- LDAP Directory
- Instant Message and Presence Contacts
- Personal Address Book
- Add a New Contact to Your Personal Address Book
- Add a New Contact to Your Personal Address Book with Phone Web Page
- Search for a Contact in Your Personal Address Book
- Call a Contact in Your Personal Address Book
- Edit a Contact in Your Personal Address Book
- Remove a Contact from Your Personal Address Book
- Reverse Name Lookup for Incoming and Outgoing Calls
- Recent Calls
- Voicemail
- Settings
- Settings Overview
- User Preferences Menu
- Call Preferences
- Forward Calls in Specific Situations from Your Phone
- Set up Voicemail on Your Phone
- Block Caller ID
- Block an Anonymous Call
- Turn on Do Not Disturb for a Specific Line
- Control the Call Waiting Tone
- Secure a Call
- Set Up an Auto Answer Page
- Enable the Missed Call Shortcut
- Add Multiple Locations for a BroadWorks XSI User
- Audio Preferences
- Screen Preferences
- Attendant Console Preferences
- Call Preferences
- Wi-Fi Settings
- Turn the Wi-Fi On or Off from Your phone
- Turn the Wi-Fi On or Off from the Phone Web Page
- Connect the Phone to a Wi-Fi Manually
- Connect Your Phone to a Wireless Network with WPS
- Set Up a Wi-Fi Profile from the Phone
- Set Up a Wi-Fi Profile from the Phone Web Page
- Delete a Wi-Fi Profile
- Change the Order of a Wi-Fi Profile
- Scan and Save a Wi-Fi Network
- View the Wi-Fi Status
- View Wi-Fi Status Messages on the Phone
- Device Administration Settings
- Phone Web Page Preferences
- Restart Your Phone
- Accessories
- Product Safety and Security
- Safety and Performance Information
- Compliance Statements
- Cisco Product Security Overview
- Important Online Information
Shared Lines
You can share a single phone number with one or more of your coworkers. For example, as an administrative
assistant, you might be responsible for screening calls for the person that you support.
When you share a phone number, you can use that phone line just like you would any other line, but you
should be aware of these special characteristics about shared lines:
• The shared phone number appears on all phones that share the number.
• If your coworker answers the call, the shared line button and the session button are solid red on your
phone.
• If you put a call on hold, your line button is solid red and the session button pulses red. Your coworker's
line button is also solid red and the session button pulses red.
Add Yourself to a Call on a Shared Line
You or your coworker can join a call on the shared line. Your administrator needs to enable the feature on
your phone.
If a user with whom you share a line has privacy turned on, you can't see their line settings and you can't add
yourself to their call.
Procedure
Step 1 Press the line button for the shared line.
Step 2 Press Barge, BargeSilent, or BargeSlnt.
Record a Call
When you're on an active call, you can record it. You might hear a notification tone as you record the call.
During a recording, you see different icons in different recording state. You see the icons on the Calls screen
and also on the line key on which you are recording a call.
Table 10: Recording Icons
MeaningIcon
Recording in progress
Recording paused
Before you begin
Your administrator enables your phone with call recording.
Cisco IP Phone 6800 Series Multiplatform Phones User Guide
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Calls
Shared Lines
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