User's Guide
Table Of Contents
- Cisco IP Phone 6800 Series Multiplatform Phones User Guide
- Contents
- Your Phone
- The Cisco IP Phone 6800 Series Multiplatform Phones
- New and Changed Features
- New and Changed for Firmware Release 11.2(4)
- New and Changed for Firmware Release 11.2(3)SR1
- New and Changed for Firmware Release 11.2(3)
- New and Changed for Firmware Release 11.2(2)
- New and Changed for Firmware Release 11.2(1)
- New and Changed for Firmware Release 11.1(2)
- New and Changed for Firmware Release 11.1(1)
- Phone Setup
- Sign into Your Extension from Another Phone (Extension Mobility)
- Sign in to a Phone as a Guest
- Set the Profile Rule on the Phone
- Coworker Line Status
- Phone Web Page
- Phone Hardware and Buttons
- Energy Savings
- Additional Help and Information
- Accessibility Features
- Cisco IP Phone 6821 Multiplatform Phones Hearing-Impaired Accessibility Features
- Cisco IP Phone 6841, 6851, and 6861 Hearing-Impaired Accessibility Features
- Cisco IP Phone 6821 Multiplatform Phones Vision-Impaired and Blind Accessibility Features
- Cisco IP Phone 6841, 6851, and 6861 Vision-Impaired and Blind Accessibility Features
- Cisco IP Phone 6821 Multiplatform Phones Mobility-Impaired Accessibility Features
- Cisco IP Phone 6841, 6851, and 6861 Mobility-Impaired Accessibility Features
- Third-Party Accessibility Applications
- Troubleshooting
- Find Information About Your Phone
- View the Customization State on the Phone
- View the Network Status
- View the Phone Status
- View the Status Messages on the Phone
- View the Line Status
- View 802.1X Transaction Status
- View the Reboot History
- Report All Phone Issues
- View Wi-Fi Status Messages on the Phone
- Factory Reset the Phone from Phone Web Page
- Identify Phone Issues with a URL in the Phone Web Page
- Lost Phone Connectivity
- Cisco One-Year Limited Hardware Warranty Terms
- Accessibility Features
- Calls
- Make Calls
- Answer Calls
- Mute Your Call
- Hold Calls
- Forward Calls
- Forward a Call in Specific Situations with the Phone Web Page
- Transfer Calls
- Conference Calls and Meetings
- Page a Group of Phones (Multicast Paging)
- Multiple Lines
- Record a Call
- Call Center Features
- Contacts
- Search for a Contact in Multiple Directories
- Corporate Directory
- Broadsoft Directory
- LDAP Directory
- Instant Message and Presence Contacts
- Personal Address Book
- Add a New Contact to Your Personal Address Book
- Add a New Contact to Your Personal Address Book with Phone Web Page
- Search for a Contact in Your Personal Address Book
- Call a Contact in Your Personal Address Book
- Edit a Contact in Your Personal Address Book
- Remove a Contact from Your Personal Address Book
- Reverse Name Lookup for Incoming and Outgoing Calls
- Recent Calls
- Voicemail
- Settings
- Settings Overview
- User Preferences Menu
- Call Preferences
- Forward Calls in Specific Situations from Your Phone
- Set up Voicemail on Your Phone
- Block Caller ID
- Block an Anonymous Call
- Turn on Do Not Disturb for a Specific Line
- Control the Call Waiting Tone
- Secure a Call
- Set Up an Auto Answer Page
- Enable the Missed Call Shortcut
- Add Multiple Locations for a BroadWorks XSI User
- Audio Preferences
- Screen Preferences
- Attendant Console Preferences
- Call Preferences
- Wi-Fi Settings
- Turn the Wi-Fi On or Off from Your phone
- Turn the Wi-Fi On or Off from the Phone Web Page
- Connect the Phone to a Wi-Fi Manually
- Connect Your Phone to a Wireless Network with WPS
- Set Up a Wi-Fi Profile from the Phone
- Set Up a Wi-Fi Profile from the Phone Web Page
- Delete a Wi-Fi Profile
- Change the Order of a Wi-Fi Profile
- Scan and Save a Wi-Fi Network
- View the Wi-Fi Status
- View Wi-Fi Status Messages on the Phone
- Device Administration Settings
- Phone Web Page Preferences
- Restart Your Phone
- Accessories
- Product Safety and Security
- Safety and Performance Information
- Compliance Statements
- Cisco Product Security Overview
- Important Online Information
Make a Call to an IM and Presence Contact
When you call someone on your IM&P contacts, their presence state is displayed in your call history.
Procedure
Step 1 Do one of the following actions:
• 6821: Press Applications , and select Directories.
• 6841, 6851, and 6861: Press Contacts .
Step 2 Select IM&P.
Step 3 Select a directory.
Step 4 Select an entry.
The entry shows the status of your contact.
Step 5 (Optional) Press Detail to view the contact details and press Back to return to the contacts list.
Step 6 Press Call.
Change Your Presence State
Because the phone is always available, you need to set your presence manually on the phone.
Procedure
Step 1 Do one of the following actions:
• 6821: Press Applications , and select Directories.
• 6841, 6851, and 6861: Press Contacts .
Step 2 Press Presence.
Step 3 Select your presence from the list.
• Available—You can take a call.
• Away—You have stepped away from the phone for a short time.
• Do not disturb—You don't want to take a call.
• Offline—You are not available to take calls. Typically, you use this presence when you leave the phone
for long periods of time.
Cisco IP Phone 6800 Series Multiplatform Phones User Guide
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Contacts
Make a Call to an IM and Presence Contact
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