Cloud Voice Service Cisco Unified IP Phone 7911G User Guide (Version 1.
Cloud Voice Service Table of Content 1. Phone Set Features and Functions .................................................................................................. 2 Operation for IP Phone 7911G.................................................................................................... 2 Location of Control ...................................................................................................................... 2 Location of Control ............................................
Cloud Voice Service Wharf T&T Cloud Voice service is an advanced, state-of-the art unified communications service which consists of full-featured IP telephony and performs all the functions of a traditional telephone with the added advantages of Mobility Apps, Sim-Ring, Extension Mobility, Remote Extension, Presence Communicator and Cloud Communicator (softphone).
Cloud Voice Service 1.2 Location of Control 1. Item LCD Screen 2. Description Displays features such as time, date, your phone number, caller ID, call status, and soft key tabs. Indicates the IP Phone to which your phone belongs. 3. IP Phone Series Type Soft keys 4. Navigation Button 5. Menu Button Displays a menu that provides access to voice messaging system, phone logs and directories, settings and services 6. Hold Button 7. 8.
Cloud Voice Service 2. Preference Setup 2.1 Adjusting the Handset Volume You can adjust the volume of the call when using the handset 1. To adjust the volume of the handset, press the up or down Volume button when the handset is in use. 2. To save the handset volume setting, press the Save soft key. 2.2 Adjusting the Speakerphone Volume 1. To adjust the speaker volume, press the up or down Volume button when the speaker is in use. 2. To save the speaker volume setting, press the Save soft key. 2.
Cloud Voice Service 2.5 Changing the LCD Contrast 1. Press the Menu button. 2. Use the Navigation button to select Settings, and then press the Select soft key. 3. From the Settings menu, use the Navigation button to select Contrast and then press the Select soft key. 4. Press the Up or Down soft keys to set the desired contrast level. 5. Press the OK soft key to accept and save your changes. 6. To save the reset contrast, press the Save soft key.
Cloud Voice Service 3. Basic Features 3.1 Placing a Call There are 4 options for placing a new call: 1. When using the handset, lift the handset and dial the number. 2. To make a new call on the current line, press the NewCall soft key and dial the number. 3. To dial with the phone on hook, from the main screen, perform either of these actions: a) Dial the number and lift the handset or press the Dial soft key.
Cloud Voice Service 3.4 Ending a Call To end a call, hang up the handset or press the EndCall soft key. 3.5 Muting a Call 1. Press the Mute soft key. 2. To disengage mute, press UnMute soft key again. Note: If you are using mute along with the speakerphone, lifting up the handset will disengage mute function. 3.6 Putting a Call on Hold When you put a call on hold, the call remains active even though you and the other party cannot hear each other.
Cloud Voice Service Note: 1. Please remember to add ‘9’ before the 8-digits telephone number if the destination is a mobile phone/ an external number. 2. If you wish to forward all incoming calls to your VoiceMail, simply press CFwdAll and Msgs button. 3.9.2 Setting up Call Forwarding from your Mobile 1. Dial 2112 1113 to access Remote Call Forwarding hotline. 2. Follow the voice prompts and select the language by pressing ‘1’ for Cantonese/ ‘2’ for English. 3.
Cloud Voice Service 2. If you wish to make a conference call with an external partner, please remember to add ”9” before the 8-digits telephone number. 3.11 Call Pickup 3.11.1 Call Pickup within your Group When the phone of your pickup group member rings, you can use your own phone to pick up and answer the call directly. 1. Lift up the handset and press the More soft key 2. Press the PickUp soft key to transfer a ringing call within your pickup group to your phone. 3.
Cloud Voice Service 3.12.2 Switching Phone Conversation from IP Phone to Mobile When you are talking to your business partner on your IP Phone and wish to leave your desk, you can continue the phone conversation by switching the call to your mobile. 1. 2. 3. 4. During the phone conversation, press the Mobility soft key. Select Send call to Mobile Phone. The call will be in ‘Hold’ status and transferred to your mobile within a few seconds.
Cloud Voice Service 2. A welcome greeting message will be announced and please select the language by pressing ‘1’ for Cantonese / ‘2’ for English. 3. Enter your User ID (your Cloud Voice Number) followed by “#” 4. Enter your VoiceMail PIN followed by “#” 5. Follow the voice prompts to change the VoiceMail PIN to activate the VoiceMail service Note: Starter VoiceMail PIN is your Cloud Voice Number. For security reason, please change your VoiceMail PIN regularly. 4.2 Accessing VoiceMail 1.
Cloud Voice Service • • • E-mail Address: Voice Number Username: Password: 3xxxxxxx@vm.wtt-cloudvoice.com; ‘3xxxxxxx’ is your Cloud Your Cloud Voice Number (eg 3xxxxxxx) Your Cloud Voice Password ** When entering Server Information, please input the following • Account Type: IMAP • Incoming mail server: imap.wtt-cloudvoice.com • Outgoing mail server: smtp.wtt-cloudvoice.com Note: Starter Cloud Voice Password is your Cloud Voice Number.
Cloud Voice Service 6. Extension Mobility The Extension Mobility feature allows you to associate your phone number and user profile with any IP Phone. When you use your IP Phone Personal Identification Number (PIN) to login an IP Phone, your assigned telephone number, and the settings that you have established will be associated with that phone. Extension Mobility is useful particularly for those who do not routinely conduct business in the same office. However, you can only log onto one phone at a time.
Cloud Voice Service - Presence Communicator Service – Cisco Unified Personal Communicator (Account and VoiceMail Login) - Mobility Apps Services – Cisco Jabber (Configuration of VoiceMail, Desk Phone Integration and Corporate Directory) - 8. Retrieval of VocieMail via Outlook 2000 Change the IP Phone PIN 1. Visit Wharf T&T Cloud Voice User Portal at http://www.wharftt.com/cloudvoice 2. Enter your Cloud Voice Number and Cloud Voice Password 3. Click Login 4.
