Operation Manual

Appendix A FAQ
Why don’t I get a dial tone after dialing an access code?
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Cisco IP Phone 7960G and 7940G User Guide
OL-4637-01
Why don’t I get a dial tone after dialing an access
code?
If you use an access code, such as 9, to make external calls, you might not hear a
dial tone after you have dialed the access code. Continue dialing your call.
How do I trace a suspicious call?
You can use the Malicious Call Identification feature to trace a suspicious call that
you have received. This feature must be enabled by your system administrator.
For more information, see the “Tracing Suspicious Calls” section on page 2-10.
Where can I find tips about cleaning my
Cisco IP Phone?
You can find tips about how to care for your IP phone in the “Tips for Cleaning
Your Cisco IP Phone” section on page 10-1.
Where can I find general troubleshooting tips for my
Cisco IP Phone?
You can find general troubleshooting tips for your IP phone in the “Tips for
General Troubleshooting on Your Cisco IP Phone” section on page 10-1.