Operation Manual

ix
Cisco IP Phone 7960G and 7940G User Guide
OL-4637-01
Contents
Tips for General Troubleshooting on Your
Cisco IP Phone
10-1
Diagnosing Problems 10-3
Accessing Network Configuration Data 10-3
Accessing Model Information 10-4
Accessing Status Data 10-5
Troubleshooting Cisco CallManager Extension Mobility 10-5
Using the Quality Reporting Tool 10-7
APPENDIX A FAQ A-1
How do I access my voice messages? A-2
How do I set up speed-dial numbers? A-2
How do I set up softkeys for speed dialing? A-2
How do I access the User Options web page? A-3
How do I see a list of my missed calls? A-3
How do I put a call on hold without a hold button? A-3
How do I change the contrast on the phone’s LCD screen? A-3
How do I change the settings for my Cisco CallManager Extension Mobility
line?
A-3
How do I forward calls? A-4
How do I directly transfer calls? A-4
How do I join multiple parties into one call? A-4
How can I see a list of participants in an ad hoc conference call? A-4
How do I add my line to a shared line call? A-5
How do I keep my call information private? A-5
How do I store frequently-called numbers? A-5
I’ve used up all my speed-dial buttons, can I add more? A-6