Specifications
Table Of Contents
- Cisco Unified IP Phone Administration Guide for Cisco Unified CM 8.5 (SCCP and SIP)
- Contents
- Preface
- An Overview of the Cisco Unified IP Phone
- Understanding the Cisco Unified IP Phones 7975G, 7971G-GE, 7970G, 7965G, and 7945G
- What Networking Protocols are Used?
- What Features are Supported on the Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G?
- Understanding Security Features for Cisco Unified IP Phones
- Overview of Configuring and Installing Cisco Unified IP Phones
- Installing Cisco Unified IP Phones
- Preparing to Install the Cisco Unified IP Phone on Your Network
- Understanding Interactions with Other Cisco Unified IP Communications Products
- Providing Power to the Phone
- Understanding Phone Configuration Files
- Understanding the Phone Startup Process
- Adding Phones to the Cisco Unified Communications Manager Database
- Using Cisco Unified IP Phones with Different Protocols
- Determining the MAC Address of a Cisco Unified IP Phone
- Setting Up the Cisco Unified IP Phone
- Before You Begin
- Understanding the Cisco Unified IP Phone Components
- Installing the Cisco Unified IP Phone
- Attaching a Cisco Unified IP Phone Expansion Module
- Adjusting the Placement of the Cisco Unified IP Phone
- Verifying the Phone Startup Process
- Configuring Startup Network Settings
- Configuring Security on the Cisco Unified IP Phone
- Configuring Settings on the Cisco Unified IP Phone
- Configuration Menus on the Cisco Unified IP Phone
- Overview of Options Configurable from a Phone
- Network Configuration Menu
- Device Configuration Menu
- Unified CM Configuration
- SIP Configuration Menu for SIP Phones
- Call Preferences Menu for SIP Phones
- HTTP Configuration Menu
- Locale Configuration Menu
- UI Configuration Menu
- Media Configuration Menu
- Power Save Configuration Menu
- Ethernet Configuration Menu
- Security Configuration Menu
- QoS Configuration Menu
- Network Configuration
- Security Configuration Menu
- Configuring Features, Templates, Services, and Users
- Telephony Features Available for the Phone
- Configuring Product Specific Configuration Parameters
- Configuring Corporate and Personal Directories
- Modifying Phone Button Templates
- Configuring Softkey Templates
- Setting Up Services
- Adding Users to Cisco Unified Communications Manager
- Managing the User Options Web Pages
- Customizing the Cisco Unified IP Phone
- Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
- Monitoring the Cisco Unified IP Phone Remotely
- Troubleshooting and Maintenance
- Resolving Startup Problems
- Symptom: The Cisco Unified IP Phone Does Not Go Through its Normal Startup Process
- Symptom: The Cisco Unified IP Phone Does Not Register with Cisco Unified Communications Manager
- Identifying Error Messages
- Checking Network Connectivity
- Verifying TFTP Server Settings
- Verifying IP Addressing and Routing
- Verifying DNS Settings
- Verifying Cisco Unified Communications Manager Settings
- Cisco CallManager and TFTP Services Are Not Running
- Creating a New Configuration File
- Registering the Phone with Cisco Unified Communications Manager
- Symptom: Cisco Unified IP Phone Unable to Obtain IP Address
- Cisco Unified IP Phone Resets Unexpectedly
- Troubleshooting Cisco Unified IP Phone Security
- General Troubleshooting Tips
- General Troubleshooting Tips for the Cisco Unified IP Phone Expansion Module
- Resetting or Restoring the Cisco Unified IP Phone
- Using the Quality Report Tool
- Monitoring the Voice Quality of Calls
- Where to Go for More Troubleshooting Information
- Cleaning the Cisco Unified IP Phone
- Resolving Startup Problems
- Providing Information to Users Via a Website
- How Users Obtain Support for the Cisco Unified IP Phone
- Giving Users Access to the User Options Web Pages
- How Users Access the Online Help System on the Phone
- How Users Get Copies of Cisco Unified IP Phone Manuals
- Accessing Cisco 7900 Series Unified IP Phone eLearning Tutorials (SCCP Phones Only)
- How Users Subscribe to Services and Configure Phone Features
- How Users Access a Voice-Messaging System
- How Users Configure Personal Directory Entries
- Feature Support by Protocol for the Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G
- Supporting International Users
- Technical Specifications
- Basic Phone Administration Steps
- Index

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Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.5
OL-23092-01
Chapter 5 Configuring Features, Templates, Services, and Users
Telephony Features Available for the Phone
Secure Conference • Allows secure phones to place conference calls
by using a secured conference bridge.
• As new participants are added by using
Confrn, Join, cBarge, Barge softkeys or
MeetMe conferencing, the secure call icon
displays as long as all participants use secure
phones.
• The Conference List displays the security level
of each conference participant. Initiators can
remove non-secure participants from the
Conference List. (Non-initiators can add or
remove conference participants if the
AdvanceAdhocConference parameter is set.)
For more information about security, see
Overview of Supported Security Features,
page 1-14.
For additional information, refer to these:
• Cisco Unified Communications Manager
System Guide, Conference Bridges.
• Cisco Unified Communications Manager
Administration Guide, Conference
Bridge Configuration.
• Cisco Unified Communications Manager
Security Guide.
Services Allows you to use the Cisco Unified IP Phone
Services Configuration menu in Cisco
Unified Communications Manager Administration
to define and maintain the list of phone services to
which users can subscribe.
For more information refer to:
• Cisco Unified Communications Manager
Administration Guide, Cisco Unified IP
Phone Configuration.
• Cisco Unified Communications Manager
System Guide, Cisco Unified IP Phone
Services.
Services URL button Allows users to access services from a
programmable button rather than by using the
Services menu on a phone.
For more information refer to:
• Cisco Unified Communications Manager
Administration Guide, Cisco Unified IP
Phone Configuration.
• Cisco Unified Communications Manager
System Guide, Cisco Unified IP Phone
Services.
Session Handoff Allows users to switch calls from a mobile phone
to Cisco Unified devices that share the same line.
Handsets on all the devices on the shared line then
flash simultaneously.
After a user answers the call from one of the Cisco
Unified devices, the other Cisco Unified devices
that share the same line display a Remote in Use
message. However, if the call fails to switch from
the mobile phone, the mobile phone might display
a Cannot Move Conversation message.
For more information refer to the Cisco
Unified Communications Manager Features
and Services Guide, Cisco Unified Mobility
and Cisco Unified Mobility Advantage and
Cisco Unified Mobile Communicator
Integration.
Shared line Allows a user to have several phones that share the
same phone number or allows a user to share a
phone number with a coworker.
For more information refer to the Cisco
Unified Communications Manager System
Guide, , Directory Number Configuration.
Table 5-1 Telephony Features for the Cisco Unified IP Phone (continued)
Feature Description Configuration Reference