Specifications

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Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.5
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Chapter 5 Configuring Features, Templates, Services, and Users
Configuring Softkey Templates
Procedure
Step 1 From Cisco Unified Communications Manager Administration, choose Device > Device Settings >
Phone Button Template.
Step 2 Click Find.
Step 3 Select the phone model.
Step 4 Click Copy, enter a name for the new template, and then click Save.
The Phone Button Template Configuration window opens.
Step 5 Identify the button you would like to assign, and select Service URL from the Features drop-down list
box associated with the line.
Step 6 Click Save to create a new phone button template using the service URL.
Step 7 Choose Device > Phone and open the Phone Configuration window for the phone.
Step 8 Select the new phone button template from the Phone Button Template drop-down list box.
Step 9 Click Save to store the change and then click Apply Config to implement the change.
The phone user can now access the User Options pages and associate the service with a button on the
phone.
For additional information on IP phone services, see the Cisco Unified Communications Manager
Administration Guide, IP Phone Services Configuration. For additional information on configuring line
buttons, see the Cisco Unified Communications Manager Administration Guide, Cisco Unified IP Phone
Configuration.
Configuring Softkey Templates
Using Cisco Unified Communications Manager Administration, you can manage softkeys associated
with applications that are supported by the Cisco Unified IP Phone. Cisco Unified Communications
Manager supports two types of softkey templates: standard and nonstandard. Standard softkey templates
include Standard User, Standard Feature, Standard Assistant, Standard Manager, and Standard Shared
Mode Manager An application that supports softkeys can have one or more standard softkey templates
associated with it. You can modify a standard softkey template by making a copy of it, giving it a new
name, and making updates to that copied softkey template. You can also modify a nonstandard softkey
template.
To configure softkey templates, choose Device > Device Settings > Softkey Template from
Cisco Unified Communications Manager Administration. To assign a softkey template to a phone, use
the Softkey Template field in the Cisco Unified Communications Manager Administration Phone
configuration window. Refer to Cisco Unified Communications Manager Administration Guide and
Cisco Unified Communications Manager System Guide for more information.
Note The Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G support all the softkeys that
are configurable in Cisco Unified Communications Manager Administration.