Specifications

7-8
Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.5
OL-23092-01
Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Status Menu
Load Server is invalid Indicates an invalid TFTP server IP address or
name in the Load Server option.
The Load Server setting is not valid. The Load
Server specifies a TFTP server IP address or
name from which the phone firmware can be
retrieved for upgrades on the phones.
Check the Load Server entry (from
Cisco Unified Communications Manager
Administration choose Device > Phone).
No default router DHCP or static configuration did not specify a
default router.
• If the phone has a static IP address, verify
that the default router has been configured.
See Network Configuration Menu,
page 4-5 for details.
• If you are using DHCP, the DHCP server
has not provided a default router. Check the
DHCP server configuration.
No DNS server IP A name was specified but DHCP or static IP
configuration did not specify a DNS server
address.
• If the phone has a static IP address, verify
that the DNS server has been configured.
See Network Configuration Menu,
page 4-5 for details.
• If you are using DHCP, the DHCP server
has not provided a DNS server. Check the
DHCP server configuration.
No Trust List installed The Trust List is not configured on the Cisco
Unified Communications Manager, which does
not support security by default.
Occurs if the Trust List is not configured on the
Cisco Unified Communications Manager and
the Cisco Unified Communications Manager
does not support security by default.
For more information about CTL and ITL files,
refer to Cisco Unified Communications
Manager Security Guide.
Programming Error The phone failed during programming. Attempt to resolve this error by power cycling
the phone. If the problem persists, contact Cisco
technical support for additional assistance.
Successful – MD5 The phone attempted an 802.1X transaction and
authentication achieved.
The phone achieved 802.1X authentication.
TFTP access error TFTP server is pointing to a directory that does
not exist.
• If you are using DHCP, verify that the
DHCP server is pointing to the correct
TFTP server.
• If you are using static IP addresses, check
configuration of TFTP server. See Network
Configuration Menu, page 4-5 for details
on assigning a TFTP server.
TFTP Error The phone does not recognize an error code
provided by the TFTP server.
Contact the Cisco TAC.
Table 7-2 Status Messages on the Cisco Unified IP Phone (continued)
Message Description Possible Explanation and Action