Specifications
Table Of Contents
- Cisco Unified IP Phone Administration Guide for Cisco Unified CM 8.5 (SCCP and SIP)
- Contents
- Preface
- An Overview of the Cisco Unified IP Phone
- Understanding the Cisco Unified IP Phones 7975G, 7971G-GE, 7970G, 7965G, and 7945G
- What Networking Protocols are Used?
- What Features are Supported on the Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G?
- Understanding Security Features for Cisco Unified IP Phones
- Overview of Configuring and Installing Cisco Unified IP Phones
- Installing Cisco Unified IP Phones
- Preparing to Install the Cisco Unified IP Phone on Your Network
- Understanding Interactions with Other Cisco Unified IP Communications Products
- Providing Power to the Phone
- Understanding Phone Configuration Files
- Understanding the Phone Startup Process
- Adding Phones to the Cisco Unified Communications Manager Database
- Using Cisco Unified IP Phones with Different Protocols
- Determining the MAC Address of a Cisco Unified IP Phone
- Setting Up the Cisco Unified IP Phone
- Before You Begin
- Understanding the Cisco Unified IP Phone Components
- Installing the Cisco Unified IP Phone
- Attaching a Cisco Unified IP Phone Expansion Module
- Adjusting the Placement of the Cisco Unified IP Phone
- Verifying the Phone Startup Process
- Configuring Startup Network Settings
- Configuring Security on the Cisco Unified IP Phone
- Configuring Settings on the Cisco Unified IP Phone
- Configuration Menus on the Cisco Unified IP Phone
- Overview of Options Configurable from a Phone
- Network Configuration Menu
- Device Configuration Menu
- Unified CM Configuration
- SIP Configuration Menu for SIP Phones
- Call Preferences Menu for SIP Phones
- HTTP Configuration Menu
- Locale Configuration Menu
- UI Configuration Menu
- Media Configuration Menu
- Power Save Configuration Menu
- Ethernet Configuration Menu
- Security Configuration Menu
- QoS Configuration Menu
- Network Configuration
- Security Configuration Menu
- Configuring Features, Templates, Services, and Users
- Telephony Features Available for the Phone
- Configuring Product Specific Configuration Parameters
- Configuring Corporate and Personal Directories
- Modifying Phone Button Templates
- Configuring Softkey Templates
- Setting Up Services
- Adding Users to Cisco Unified Communications Manager
- Managing the User Options Web Pages
- Customizing the Cisco Unified IP Phone
- Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
- Monitoring the Cisco Unified IP Phone Remotely
- Troubleshooting and Maintenance
- Resolving Startup Problems
- Symptom: The Cisco Unified IP Phone Does Not Go Through its Normal Startup Process
- Symptom: The Cisco Unified IP Phone Does Not Register with Cisco Unified Communications Manager
- Identifying Error Messages
- Checking Network Connectivity
- Verifying TFTP Server Settings
- Verifying IP Addressing and Routing
- Verifying DNS Settings
- Verifying Cisco Unified Communications Manager Settings
- Cisco CallManager and TFTP Services Are Not Running
- Creating a New Configuration File
- Registering the Phone with Cisco Unified Communications Manager
- Symptom: Cisco Unified IP Phone Unable to Obtain IP Address
- Cisco Unified IP Phone Resets Unexpectedly
- Troubleshooting Cisco Unified IP Phone Security
- General Troubleshooting Tips
- General Troubleshooting Tips for the Cisco Unified IP Phone Expansion Module
- Resetting or Restoring the Cisco Unified IP Phone
- Using the Quality Report Tool
- Monitoring the Voice Quality of Calls
- Where to Go for More Troubleshooting Information
- Cleaning the Cisco Unified IP Phone
- Resolving Startup Problems
- Providing Information to Users Via a Website
- How Users Obtain Support for the Cisco Unified IP Phone
- Giving Users Access to the User Options Web Pages
- How Users Access the Online Help System on the Phone
- How Users Get Copies of Cisco Unified IP Phone Manuals
- Accessing Cisco 7900 Series Unified IP Phone eLearning Tutorials (SCCP Phones Only)
- How Users Subscribe to Services and Configure Phone Features
- How Users Access a Voice-Messaging System
- How Users Configure Personal Directory Entries
- Feature Support by Protocol for the Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G
- Supporting International Users
- Technical Specifications
- Basic Phone Administration Steps
- Index

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Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.5
OL-23092-01
Chapter 8 Monitoring the Cisco Unified IP Phone Remotely
Network Configuration
Host Name Host name that the DHCP server assigned to the phone.
Domain Name Name of the Domain Name System (DNS) domain in which the phone
resides.
IP Address Internet Protocol (IP) address of the phone.
Subnet Mask Subnet mask used by the phone.
TFTP Server 1 Primary Trivial File Transfer Protocol (TFTP) server used by the
phone.
Default Router 1–5 Default router used by the phone (Default Router 1) and optional
backup routers (Default Router 2–5.
DNS Server 1–5 Primary Domain Name System (DNS) server (DNS Server 1) and
optional backup DNS servers (DNS Server 2–5) used by the phone.
Operational VLAN ID Auxiliary Virtual Local Area Network (VLAN) configured on a Cisco
Catalyst switch in which the phone is a member.
Admin. VLAN ID Auxiliary VLAN in which the phone is a member.
Unified CM 1–5 Host names or IP addresses, in prioritized order, of the
Cisco Unified Communications Manager servers with which the
phone can register. An item can also show the IP address of an SRST
router that is capable of providing limited
Cisco Unified Communications Manager functionality, if such a router
is available.
For an available server, an item will show the
Cisco Unified Communications Manager server IP address and one of
the following states:
• Active—Cisco Unified Communications Manager server from
which the phone is currently receiving call-processing services.
• Standby—Cisco Unified Communications Manager server to
which the phone switches if the current server becomes
unavailable.
• Blank—No current connection to this
Cisco Unified Communications Manager server.
An item may also include the Survivable Remote Site Telephony
(SRST) designation, which identifies an SRST router capable of
providing Cisco Unified Communications Manager functionality with
a limited feature set. This router assumes control of call processing if
all other Cisco Unified Communications Manager servers become
unreachable. The SRST Cisco Unified Communications Manager
always appears last in the list of servers, even if it is active. You
configure the SRST router address in the Device Pool section in
Cisco Unified Communications Manager Configuration window.
Information URL URL of the help text that appears on the phone.
Directories URL URL of the server from which the phone obtains directory information.
Messages URL URL of the server from which the phone obtains message services.
Table 8-2 Network Configuration Area Items (continued)
Item Description