Specifications
Table Of Contents
- Cisco Unified IP Phone Administration Guide for Cisco Unified CM 8.5 (SCCP and SIP)
- Contents
- Preface
- An Overview of the Cisco Unified IP Phone
- Understanding the Cisco Unified IP Phones 7975G, 7971G-GE, 7970G, 7965G, and 7945G
- What Networking Protocols are Used?
- What Features are Supported on the Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G?
- Understanding Security Features for Cisco Unified IP Phones
- Overview of Configuring and Installing Cisco Unified IP Phones
- Installing Cisco Unified IP Phones
- Preparing to Install the Cisco Unified IP Phone on Your Network
- Understanding Interactions with Other Cisco Unified IP Communications Products
- Providing Power to the Phone
- Understanding Phone Configuration Files
- Understanding the Phone Startup Process
- Adding Phones to the Cisco Unified Communications Manager Database
- Using Cisco Unified IP Phones with Different Protocols
- Determining the MAC Address of a Cisco Unified IP Phone
- Setting Up the Cisco Unified IP Phone
- Before You Begin
- Understanding the Cisco Unified IP Phone Components
- Installing the Cisco Unified IP Phone
- Attaching a Cisco Unified IP Phone Expansion Module
- Adjusting the Placement of the Cisco Unified IP Phone
- Verifying the Phone Startup Process
- Configuring Startup Network Settings
- Configuring Security on the Cisco Unified IP Phone
- Configuring Settings on the Cisco Unified IP Phone
- Configuration Menus on the Cisco Unified IP Phone
- Overview of Options Configurable from a Phone
- Network Configuration Menu
- Device Configuration Menu
- Unified CM Configuration
- SIP Configuration Menu for SIP Phones
- Call Preferences Menu for SIP Phones
- HTTP Configuration Menu
- Locale Configuration Menu
- UI Configuration Menu
- Media Configuration Menu
- Power Save Configuration Menu
- Ethernet Configuration Menu
- Security Configuration Menu
- QoS Configuration Menu
- Network Configuration
- Security Configuration Menu
- Configuring Features, Templates, Services, and Users
- Telephony Features Available for the Phone
- Configuring Product Specific Configuration Parameters
- Configuring Corporate and Personal Directories
- Modifying Phone Button Templates
- Configuring Softkey Templates
- Setting Up Services
- Adding Users to Cisco Unified Communications Manager
- Managing the User Options Web Pages
- Customizing the Cisco Unified IP Phone
- Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
- Monitoring the Cisco Unified IP Phone Remotely
- Troubleshooting and Maintenance
- Resolving Startup Problems
- Symptom: The Cisco Unified IP Phone Does Not Go Through its Normal Startup Process
- Symptom: The Cisco Unified IP Phone Does Not Register with Cisco Unified Communications Manager
- Identifying Error Messages
- Checking Network Connectivity
- Verifying TFTP Server Settings
- Verifying IP Addressing and Routing
- Verifying DNS Settings
- Verifying Cisco Unified Communications Manager Settings
- Cisco CallManager and TFTP Services Are Not Running
- Creating a New Configuration File
- Registering the Phone with Cisco Unified Communications Manager
- Symptom: Cisco Unified IP Phone Unable to Obtain IP Address
- Cisco Unified IP Phone Resets Unexpectedly
- Troubleshooting Cisco Unified IP Phone Security
- General Troubleshooting Tips
- General Troubleshooting Tips for the Cisco Unified IP Phone Expansion Module
- Resetting or Restoring the Cisco Unified IP Phone
- Using the Quality Report Tool
- Monitoring the Voice Quality of Calls
- Where to Go for More Troubleshooting Information
- Cleaning the Cisco Unified IP Phone
- Resolving Startup Problems
- Providing Information to Users Via a Website
- How Users Obtain Support for the Cisco Unified IP Phone
- Giving Users Access to the User Options Web Pages
- How Users Access the Online Help System on the Phone
- How Users Get Copies of Cisco Unified IP Phone Manuals
- Accessing Cisco 7900 Series Unified IP Phone eLearning Tutorials (SCCP Phones Only)
- How Users Subscribe to Services and Configure Phone Features
- How Users Access a Voice-Messaging System
- How Users Configure Personal Directory Entries
- Feature Support by Protocol for the Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G
- Supporting International Users
- Technical Specifications
- Basic Phone Administration Steps
- Index

8-8
Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.5
OL-23092-01
Chapter 8 Monitoring the Cisco Unified IP Phone Remotely
Network Configuration
TFTP Server 2 Backup TFTP server that the phone uses if the primary TFTP server is
unavailable.
User Locale User locale associated with the phone user. Identifies a set of detailed
information to support users, including language, font, date and time
formatting, and alphanumeric keyboard text information.
Network Locale Network locale associated with the phone user. Identifies a set of
detailed information to support the phone in a specific location,
including definitions of the tones and cadences used by the phone.
Headset enabled Indicates whether the Headset button is enabled on the phone.
User Locale Version Version of the user locale loaded on the phone.
Network Locale Version Version of the network locale loaded on the phone.
PC Port Disabled Indicates whether the PC port on the phone is enabled or disabled.
Speaker Enabled Indicates whether the speakerphone is enabled on the phone.
GARP Enabled Indicates whether the phone learns MAC addresses from Gratuitous
ARP responses.
Video Capability Enabled Indicates whether the phone can participate in video calls when
connected to an appropriately equipped PC.
Voice VLAN Enabled Indicates whether the phone allows a device attached to the PC port to
access the Voice VLAN.
Auto Line Select Indicates whether the phone shifts the call focus to incoming calls on
all lines.
DSCP for Call Control DSCP IP classification for call control signaling.
DSCP for Configuration DSCP IP classification for any phone configuration transfer.
DSCP for Services DSCP IP classification for phone-based services.
Security Mode Displays the security mode that is set for the phone.
Web Access Enabled Indicates whether web access is enabled (Yes) or disabled (No) for the
phone.
Span to PC Port Indicates whether the phone will forward packets transmitted and
received on the network port to the access port.
PC VLAN VLAN used to identify and remove 802.1P/Q tags from packets sent to
the PC.
Forwarding Delay Indicates whether the internal switch begins forwarding packets
between the PC port and switched port on the phone when the phone
becomes active.
CDP: PC Port Indicates whether CDP is supported on the PC port.
CDP: SW Port Indicates whether CDP is supported on the switch xport.
LLDP-MED: SW Port Indicates whether Link Layer Discovery Protocol Media Endpoint
Discovery (LLDP-MED) is enabled on the switch port.
LLDP: PC Port Indicates whether Link Layer Discovery Protocol (LLDP) is enabled
on the PC port.
Table 8-2 Network Configuration Area Items (continued)
Item Description