Specifications
Table Of Contents
- Cisco Unified IP Phone Administration Guide for Cisco Unified CM 8.5 (SCCP and SIP)
- Contents
- Preface
- An Overview of the Cisco Unified IP Phone
- Understanding the Cisco Unified IP Phones 7975G, 7971G-GE, 7970G, 7965G, and 7945G
- What Networking Protocols are Used?
- What Features are Supported on the Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G?
- Understanding Security Features for Cisco Unified IP Phones
- Overview of Configuring and Installing Cisco Unified IP Phones
- Installing Cisco Unified IP Phones
- Preparing to Install the Cisco Unified IP Phone on Your Network
- Understanding Interactions with Other Cisco Unified IP Communications Products
- Providing Power to the Phone
- Understanding Phone Configuration Files
- Understanding the Phone Startup Process
- Adding Phones to the Cisco Unified Communications Manager Database
- Using Cisco Unified IP Phones with Different Protocols
- Determining the MAC Address of a Cisco Unified IP Phone
- Setting Up the Cisco Unified IP Phone
- Before You Begin
- Understanding the Cisco Unified IP Phone Components
- Installing the Cisco Unified IP Phone
- Attaching a Cisco Unified IP Phone Expansion Module
- Adjusting the Placement of the Cisco Unified IP Phone
- Verifying the Phone Startup Process
- Configuring Startup Network Settings
- Configuring Security on the Cisco Unified IP Phone
- Configuring Settings on the Cisco Unified IP Phone
- Configuration Menus on the Cisco Unified IP Phone
- Overview of Options Configurable from a Phone
- Network Configuration Menu
- Device Configuration Menu
- Unified CM Configuration
- SIP Configuration Menu for SIP Phones
- Call Preferences Menu for SIP Phones
- HTTP Configuration Menu
- Locale Configuration Menu
- UI Configuration Menu
- Media Configuration Menu
- Power Save Configuration Menu
- Ethernet Configuration Menu
- Security Configuration Menu
- QoS Configuration Menu
- Network Configuration
- Security Configuration Menu
- Configuring Features, Templates, Services, and Users
- Telephony Features Available for the Phone
- Configuring Product Specific Configuration Parameters
- Configuring Corporate and Personal Directories
- Modifying Phone Button Templates
- Configuring Softkey Templates
- Setting Up Services
- Adding Users to Cisco Unified Communications Manager
- Managing the User Options Web Pages
- Customizing the Cisco Unified IP Phone
- Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
- Monitoring the Cisco Unified IP Phone Remotely
- Troubleshooting and Maintenance
- Resolving Startup Problems
- Symptom: The Cisco Unified IP Phone Does Not Go Through its Normal Startup Process
- Symptom: The Cisco Unified IP Phone Does Not Register with Cisco Unified Communications Manager
- Identifying Error Messages
- Checking Network Connectivity
- Verifying TFTP Server Settings
- Verifying IP Addressing and Routing
- Verifying DNS Settings
- Verifying Cisco Unified Communications Manager Settings
- Cisco CallManager and TFTP Services Are Not Running
- Creating a New Configuration File
- Registering the Phone with Cisco Unified Communications Manager
- Symptom: Cisco Unified IP Phone Unable to Obtain IP Address
- Cisco Unified IP Phone Resets Unexpectedly
- Troubleshooting Cisco Unified IP Phone Security
- General Troubleshooting Tips
- General Troubleshooting Tips for the Cisco Unified IP Phone Expansion Module
- Resetting or Restoring the Cisco Unified IP Phone
- Using the Quality Report Tool
- Monitoring the Voice Quality of Calls
- Where to Go for More Troubleshooting Information
- Cleaning the Cisco Unified IP Phone
- Resolving Startup Problems
- Providing Information to Users Via a Website
- How Users Obtain Support for the Cisco Unified IP Phone
- Giving Users Access to the User Options Web Pages
- How Users Access the Online Help System on the Phone
- How Users Get Copies of Cisco Unified IP Phone Manuals
- Accessing Cisco 7900 Series Unified IP Phone eLearning Tutorials (SCCP Phones Only)
- How Users Subscribe to Services and Configure Phone Features
- How Users Access a Voice-Messaging System
- How Users Configure Personal Directory Entries
- Feature Support by Protocol for the Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G
- Supporting International Users
- Technical Specifications
- Basic Phone Administration Steps
- Index

1-9
Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.5
OL-23092-01
Chapter 1 An Overview of the Cisco Unified IP Phone
What Networking Protocols are Used?
IPv6 Support on Cisco Unified IP Phones
The Cisco Unified IP Phone uses the internet protocol to provide voice communication over the network.
Previous to Cisco Unified Communications Manager release 8.0, only the internet protocol version 4
(IPv4) was supported. Because it uses a 32-bit address, IPv4 cannot meet the increased demands for
unique IP addresses for all devices that can connect to the internet. Internet Protocol version 6 (IPv6) is
an updated version of the current Internet Protocol, IPv4. IPv6 uses a 128-bit address and provides
end-to-end security capabilities, enhanced Quality of Service (QoS), and increased number of available
IP addresses.
The Cisco Unified IP Phone supports IPv4 only addressing mode, IPv6 only addressing mode, as well
as an IPv4/IPv6 dual stack addressing mode. In IPv4, you can enter each octet of the IP address on the
phone in dotted decimal notation; for example, 192.240.22.5. In IPv6, you can enter each octet of the IP
address in hexadecimal notation with each octet separated by a colon; for example,
2005:db8:0:1:ef8:9876:ba72:dc9a. The phone truncates and removes leading zeros when it displays the
IPv6 address.
Session Description Protocol
(SDP)
SDP is the portion of the SIP protocol that
determines which parameters are available
during a connection between two endpoints.
Conferences are established using only the
SDP capabilities that are supported by all
endpoints in the conference.
SDP capabilities, such as codec types, DTMF
detection, and comfort noise, are normally
configured on a global basis by Cisco Unified
Communications Manager or Media Gateway
in operation. Some SIP endpoints may allow
these parameters to be configured on the
endpoint itself.
Transmission Control
Protocol (TCP)
TCP is a connection-oriented transport
protocol.
Cisco Unified IP Phones use TCP to connect
to Cisco Unified Communications Manager
and to access XML services.
Transport Layer Security
(TLS)
TLS is a standard protocol for securing and
authenticating communications.
When security is implemented, Cisco
Unified IP Phones use the TLS protocol when
securely registering with Cisco
Unified Communications Manager.
For more information, refer to the
Cisco Unified Communications Manager
Security Guide.
Trivial File Transfer Protocol
(TFTP)
TFTP allows you to transfer files over the
network.
On the Cisco Unified IP Phone, TFTP enables
you to obtain a configuration file specific to
the phone type.
TFTP requires a TFTP server in your network,
which can be automatically identified from
the DHCP server. If you want a phone to use
a TFTP server other than the one specified by
the DHCP server, you must manually assign
TFTP server from the Network Configuration
menu on the phone.
For more information, refer to Cisco TFTP in
the Cisco Unified Communications Manager
System Guide.
User Datagram Protocol
(UDP)
UDP is a connectionless messaging protocol
for delivery of data packets.
Cisco Unified IP Phones transmit and receive
RTP streams, which utilize UDP.
Table 1-2 Supported Networking Protocols on the Cisco Unified IP Phone (continued)
Networking Protocol Purpose Usage Notes