Specifications
Table Of Contents
- Cisco Unified IP Phone Administration Guide for Cisco Unified CM 8.5 (SCCP and SIP)
- Contents
- Preface
- An Overview of the Cisco Unified IP Phone
- Understanding the Cisco Unified IP Phones 7975G, 7971G-GE, 7970G, 7965G, and 7945G
- What Networking Protocols are Used?
- What Features are Supported on the Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G?
- Understanding Security Features for Cisco Unified IP Phones
- Overview of Configuring and Installing Cisco Unified IP Phones
- Installing Cisco Unified IP Phones
- Preparing to Install the Cisco Unified IP Phone on Your Network
- Understanding Interactions with Other Cisco Unified IP Communications Products
- Providing Power to the Phone
- Understanding Phone Configuration Files
- Understanding the Phone Startup Process
- Adding Phones to the Cisco Unified Communications Manager Database
- Using Cisco Unified IP Phones with Different Protocols
- Determining the MAC Address of a Cisco Unified IP Phone
- Setting Up the Cisco Unified IP Phone
- Before You Begin
- Understanding the Cisco Unified IP Phone Components
- Installing the Cisco Unified IP Phone
- Attaching a Cisco Unified IP Phone Expansion Module
- Adjusting the Placement of the Cisco Unified IP Phone
- Verifying the Phone Startup Process
- Configuring Startup Network Settings
- Configuring Security on the Cisco Unified IP Phone
- Configuring Settings on the Cisco Unified IP Phone
- Configuration Menus on the Cisco Unified IP Phone
- Overview of Options Configurable from a Phone
- Network Configuration Menu
- Device Configuration Menu
- Unified CM Configuration
- SIP Configuration Menu for SIP Phones
- Call Preferences Menu for SIP Phones
- HTTP Configuration Menu
- Locale Configuration Menu
- UI Configuration Menu
- Media Configuration Menu
- Power Save Configuration Menu
- Ethernet Configuration Menu
- Security Configuration Menu
- QoS Configuration Menu
- Network Configuration
- Security Configuration Menu
- Configuring Features, Templates, Services, and Users
- Telephony Features Available for the Phone
- Configuring Product Specific Configuration Parameters
- Configuring Corporate and Personal Directories
- Modifying Phone Button Templates
- Configuring Softkey Templates
- Setting Up Services
- Adding Users to Cisco Unified Communications Manager
- Managing the User Options Web Pages
- Customizing the Cisco Unified IP Phone
- Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
- Monitoring the Cisco Unified IP Phone Remotely
- Troubleshooting and Maintenance
- Resolving Startup Problems
- Symptom: The Cisco Unified IP Phone Does Not Go Through its Normal Startup Process
- Symptom: The Cisco Unified IP Phone Does Not Register with Cisco Unified Communications Manager
- Identifying Error Messages
- Checking Network Connectivity
- Verifying TFTP Server Settings
- Verifying IP Addressing and Routing
- Verifying DNS Settings
- Verifying Cisco Unified Communications Manager Settings
- Cisco CallManager and TFTP Services Are Not Running
- Creating a New Configuration File
- Registering the Phone with Cisco Unified Communications Manager
- Symptom: Cisco Unified IP Phone Unable to Obtain IP Address
- Cisco Unified IP Phone Resets Unexpectedly
- Troubleshooting Cisco Unified IP Phone Security
- General Troubleshooting Tips
- General Troubleshooting Tips for the Cisco Unified IP Phone Expansion Module
- Resetting or Restoring the Cisco Unified IP Phone
- Using the Quality Report Tool
- Monitoring the Voice Quality of Calls
- Where to Go for More Troubleshooting Information
- Cleaning the Cisco Unified IP Phone
- Resolving Startup Problems
- Providing Information to Users Via a Website
- How Users Obtain Support for the Cisco Unified IP Phone
- Giving Users Access to the User Options Web Pages
- How Users Access the Online Help System on the Phone
- How Users Get Copies of Cisco Unified IP Phone Manuals
- Accessing Cisco 7900 Series Unified IP Phone eLearning Tutorials (SCCP Phones Only)
- How Users Subscribe to Services and Configure Phone Features
- How Users Access a Voice-Messaging System
- How Users Configure Personal Directory Entries
- Feature Support by Protocol for the Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G
- Supporting International Users
- Technical Specifications
- Basic Phone Administration Steps
- Index
B-2
Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.5
OL-23092-01
Appendix B Feature Support by Protocol for the Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G
Barge (and cBarge) Supported Supported Advanced Call Handling—Using a Shared Line
Block external to external
transfer
Supported Supported
Busy Lamp Field (BLF) Supported Supported Advanced Call Handling—Using BLF to
Determine a Line State
Busy Lamp Field (BLF)
Pickup
Supported Supported Advanced Call Handling—Using BLF to
Determine a Line State
Call Back Supported Supported Basic Call Handling—Placing a Call: Additional
Options
Call Chaperone Supported Supported
Call Display Restrictions Supported Supported
Call Forward All Supported Supported Basic Call Handling—Forwarding Calls to Another
Number
Call Forward All Breakout Supported Supported
Call Forward All Loop
Prevention
Supported Supported
Call Forward Busy Supported Supported Basic Call Handling—Forwarding Calls to Another
Number
Call Forward Configurable
Display
Supported Supported
Call Forward Destination
Override
Supported Supported
Call Forward No Answer Supported Supported Basic Call Handling—Forwarding Calls to Another
Number
Call Park Supported Supported Advanced Call Handling—Storing and Receiving
Parked Calls
Call Pickup/Group Call
Pickup/Directed Call
Pickup/Other Call Pickup
Supported Supported Advanced Call Handling—Picking Up a
Redirected Call on Your Phone”
Call Recording Supported Supported
Call Waiting Supported Supported Basic Call Handling—Answering a Call
Caller ID Supported Supported An Overview of Your Phone—Understanding
Touch Screen Features or An Overview of Your
Phone—Understanding Phone Screen Features
Caller ID Blocking Supported Supported
Call Back Supported Supported
Cisco Unified
Communications Manager
Assistant
Supported Supported
Table B-1 Cisco Unified IP Phones Feature Support by Protocol (continued)
Features
Protocol
For More InformationSCCP SIP
Calling Features