Specifications
Table Of Contents
- Cisco Unified IP Phone Administration Guide for Cisco Unified CM 8.5 (SCCP and SIP)
- Contents
- Preface
- An Overview of the Cisco Unified IP Phone
- Understanding the Cisco Unified IP Phones 7975G, 7971G-GE, 7970G, 7965G, and 7945G
- What Networking Protocols are Used?
- What Features are Supported on the Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G?
- Understanding Security Features for Cisco Unified IP Phones
- Overview of Configuring and Installing Cisco Unified IP Phones
- Installing Cisco Unified IP Phones
- Preparing to Install the Cisco Unified IP Phone on Your Network
- Understanding Interactions with Other Cisco Unified IP Communications Products
- Providing Power to the Phone
- Understanding Phone Configuration Files
- Understanding the Phone Startup Process
- Adding Phones to the Cisco Unified Communications Manager Database
- Using Cisco Unified IP Phones with Different Protocols
- Determining the MAC Address of a Cisco Unified IP Phone
- Setting Up the Cisco Unified IP Phone
- Before You Begin
- Understanding the Cisco Unified IP Phone Components
- Installing the Cisco Unified IP Phone
- Attaching a Cisco Unified IP Phone Expansion Module
- Adjusting the Placement of the Cisco Unified IP Phone
- Verifying the Phone Startup Process
- Configuring Startup Network Settings
- Configuring Security on the Cisco Unified IP Phone
- Configuring Settings on the Cisco Unified IP Phone
- Configuration Menus on the Cisco Unified IP Phone
- Overview of Options Configurable from a Phone
- Network Configuration Menu
- Device Configuration Menu
- Unified CM Configuration
- SIP Configuration Menu for SIP Phones
- Call Preferences Menu for SIP Phones
- HTTP Configuration Menu
- Locale Configuration Menu
- UI Configuration Menu
- Media Configuration Menu
- Power Save Configuration Menu
- Ethernet Configuration Menu
- Security Configuration Menu
- QoS Configuration Menu
- Network Configuration
- Security Configuration Menu
- Configuring Features, Templates, Services, and Users
- Telephony Features Available for the Phone
- Configuring Product Specific Configuration Parameters
- Configuring Corporate and Personal Directories
- Modifying Phone Button Templates
- Configuring Softkey Templates
- Setting Up Services
- Adding Users to Cisco Unified Communications Manager
- Managing the User Options Web Pages
- Customizing the Cisco Unified IP Phone
- Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
- Monitoring the Cisco Unified IP Phone Remotely
- Troubleshooting and Maintenance
- Resolving Startup Problems
- Symptom: The Cisco Unified IP Phone Does Not Go Through its Normal Startup Process
- Symptom: The Cisco Unified IP Phone Does Not Register with Cisco Unified Communications Manager
- Identifying Error Messages
- Checking Network Connectivity
- Verifying TFTP Server Settings
- Verifying IP Addressing and Routing
- Verifying DNS Settings
- Verifying Cisco Unified Communications Manager Settings
- Cisco CallManager and TFTP Services Are Not Running
- Creating a New Configuration File
- Registering the Phone with Cisco Unified Communications Manager
- Symptom: Cisco Unified IP Phone Unable to Obtain IP Address
- Cisco Unified IP Phone Resets Unexpectedly
- Troubleshooting Cisco Unified IP Phone Security
- General Troubleshooting Tips
- General Troubleshooting Tips for the Cisco Unified IP Phone Expansion Module
- Resetting or Restoring the Cisco Unified IP Phone
- Using the Quality Report Tool
- Monitoring the Voice Quality of Calls
- Where to Go for More Troubleshooting Information
- Cleaning the Cisco Unified IP Phone
- Resolving Startup Problems
- Providing Information to Users Via a Website
- How Users Obtain Support for the Cisco Unified IP Phone
- Giving Users Access to the User Options Web Pages
- How Users Access the Online Help System on the Phone
- How Users Get Copies of Cisco Unified IP Phone Manuals
- Accessing Cisco 7900 Series Unified IP Phone eLearning Tutorials (SCCP Phones Only)
- How Users Subscribe to Services and Configure Phone Features
- How Users Access a Voice-Messaging System
- How Users Configure Personal Directory Entries
- Feature Support by Protocol for the Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G
- Supporting International Users
- Technical Specifications
- Basic Phone Administration Steps
- Index
B-3
Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.5
OL-23092-01
Appendix B Feature Support by Protocol for the Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G
Cisco Extension Mobility Supported Supported Advanced Call Handling—Using Cisco Extension
Mobility
Cisco Extension Mobility
Change PIN
Supported Supported Advanced Call Handling—Using Cisco Extension
Mobility
Cisco Extension Mobility
Cross Cluster
Supported Supported
Client Matter Codes
(CMC)
Supported Not supported Basic Call Handling—Placing a Call: Additional
Options
Computer Telephony
Integration (CTI)
Applications
Supported Some support (such as
Call Park, MWI)
Users do not interact with this feature directly. It is
configured on Cisco Unified Communications
Manager.
Configurable Call Forward
Display
Supported Supported
Direct Transfer Supported Supported
Directed Call Park Supported Supported Advanced Call Handling—Storing and Receiving
Parked Calls
Do Not Disturb (DND) Supported Supported Basic Call Handling—Using Do Not Disturb
Enbloc Dialing Supported Not Supported
Distinctive Ring Supported Supported Using Phone Settings—Customizing Rings and
Message Indicators
Fast Dial Service Supported Supported Advanced Call Handling—Speed Dialing
Forced Authorization
Codes (FAC)
Supported Not supported Basic Call Handling—Placing a Call: Additional
Options
Group Call Pickup Supported Supported
Help System Supported Supported An Overview of Your Phone—Understanding
Feature Buttons and Menus
Hold/Resume Supported Supported Basic Call Handling—Using Hold and Resume
Hold Reversion Supported Supported Basic Call Handling—Using Hold and Resume
Hunt Group Display Supported Supported
Immediate Divert Supported Supported Basic Call Handling—Answering a Call
Immediate
Divert—Enhanced
Supported Supported Basic Call Handling—Sending a Call to a Voice
Messaging System
Intelligent Session Control Supported Supported
Inter-Cluster Trust (Bulk
Certificate Replication)
Supported Supported
Intercom Supported Supported Basic Call Handling—Placing or Receiving
Intercom Calls
Table B-1 Cisco Unified IP Phones Feature Support by Protocol (continued)
Features
Protocol
For More InformationSCCP SIP
Calling Features