Specifications
Table Of Contents
- Cisco Unified IP Phone Administration Guide for Cisco Unified CM 8.5 (SCCP and SIP)
- Contents
- Preface
- An Overview of the Cisco Unified IP Phone
- Understanding the Cisco Unified IP Phones 7975G, 7971G-GE, 7970G, 7965G, and 7945G
- What Networking Protocols are Used?
- What Features are Supported on the Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G?
- Understanding Security Features for Cisco Unified IP Phones
- Overview of Configuring and Installing Cisco Unified IP Phones
- Installing Cisco Unified IP Phones
- Preparing to Install the Cisco Unified IP Phone on Your Network
- Understanding Interactions with Other Cisco Unified IP Communications Products
- Providing Power to the Phone
- Understanding Phone Configuration Files
- Understanding the Phone Startup Process
- Adding Phones to the Cisco Unified Communications Manager Database
- Using Cisco Unified IP Phones with Different Protocols
- Determining the MAC Address of a Cisco Unified IP Phone
- Setting Up the Cisco Unified IP Phone
- Before You Begin
- Understanding the Cisco Unified IP Phone Components
- Installing the Cisco Unified IP Phone
- Attaching a Cisco Unified IP Phone Expansion Module
- Adjusting the Placement of the Cisco Unified IP Phone
- Verifying the Phone Startup Process
- Configuring Startup Network Settings
- Configuring Security on the Cisco Unified IP Phone
- Configuring Settings on the Cisco Unified IP Phone
- Configuration Menus on the Cisco Unified IP Phone
- Overview of Options Configurable from a Phone
- Network Configuration Menu
- Device Configuration Menu
- Unified CM Configuration
- SIP Configuration Menu for SIP Phones
- Call Preferences Menu for SIP Phones
- HTTP Configuration Menu
- Locale Configuration Menu
- UI Configuration Menu
- Media Configuration Menu
- Power Save Configuration Menu
- Ethernet Configuration Menu
- Security Configuration Menu
- QoS Configuration Menu
- Network Configuration
- Security Configuration Menu
- Configuring Features, Templates, Services, and Users
- Telephony Features Available for the Phone
- Configuring Product Specific Configuration Parameters
- Configuring Corporate and Personal Directories
- Modifying Phone Button Templates
- Configuring Softkey Templates
- Setting Up Services
- Adding Users to Cisco Unified Communications Manager
- Managing the User Options Web Pages
- Customizing the Cisco Unified IP Phone
- Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
- Monitoring the Cisco Unified IP Phone Remotely
- Troubleshooting and Maintenance
- Resolving Startup Problems
- Symptom: The Cisco Unified IP Phone Does Not Go Through its Normal Startup Process
- Symptom: The Cisco Unified IP Phone Does Not Register with Cisco Unified Communications Manager
- Identifying Error Messages
- Checking Network Connectivity
- Verifying TFTP Server Settings
- Verifying IP Addressing and Routing
- Verifying DNS Settings
- Verifying Cisco Unified Communications Manager Settings
- Cisco CallManager and TFTP Services Are Not Running
- Creating a New Configuration File
- Registering the Phone with Cisco Unified Communications Manager
- Symptom: Cisco Unified IP Phone Unable to Obtain IP Address
- Cisco Unified IP Phone Resets Unexpectedly
- Troubleshooting Cisco Unified IP Phone Security
- General Troubleshooting Tips
- General Troubleshooting Tips for the Cisco Unified IP Phone Expansion Module
- Resetting or Restoring the Cisco Unified IP Phone
- Using the Quality Report Tool
- Monitoring the Voice Quality of Calls
- Where to Go for More Troubleshooting Information
- Cleaning the Cisco Unified IP Phone
- Resolving Startup Problems
- Providing Information to Users Via a Website
- How Users Obtain Support for the Cisco Unified IP Phone
- Giving Users Access to the User Options Web Pages
- How Users Access the Online Help System on the Phone
- How Users Get Copies of Cisco Unified IP Phone Manuals
- Accessing Cisco 7900 Series Unified IP Phone eLearning Tutorials (SCCP Phones Only)
- How Users Subscribe to Services and Configure Phone Features
- How Users Access a Voice-Messaging System
- How Users Configure Personal Directory Entries
- Feature Support by Protocol for the Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G
- Supporting International Users
- Technical Specifications
- Basic Phone Administration Steps
- Index
Index
IN-3
Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.5
OL-23092-01
adding phone to database of 2-11
interactions with 2-2
required for Cisco Unified IP Phones 3-2
verifying settings 9-4
Cisco Unified Communications Manager Administration
adding telephony features using
5-1
configuring LCD display using 6-8
Cisco Unified Communications Manager Assistant 5-8,
B-2, B-3
Cisco Unified IP Phone
adding manually to Cisco Unified Communications
Manager
2-13
adding to Cisco Unified Communications
Manager
2-11
cleaning 9-20
configuration checklist 1-22
configuration requirements 1-22
configuring user services 5-28
features 1-2
figure 1-2
installation checklist 1-25
installation overview 1-22
installation procedure 3-5
installation requirements 1-22
modifying phone button templates 5-25
mounting to wall 3-13
power sources 2-4
registering 2-11
registering with Cisco Unified Communications
Manager
2-11, 2-13
resetting 9-14
supported networking protocols 1-6
technical specifications D-1
troubleshooting 9-1
using LDAP directories 5-24
web page 8-1
Cisco Unified IP Phone Expansion Module 7914
statistics
7-3, 7-14
troubleshooting 9-14
cleaning the Cisco Unified IP Phone 9-20
Clear softkey 7-4, 7-10
client matter codes 5-8, B-3
computer telephony integration (CTI) 5-8, B-3
conference 5-9
secure 1-17
See secure conference
conference joining
5-9
configurable call forward display B-3
configuration file
.cnf.xml
2-7
creating 9-5
encrypted 1-16
modifying 6-1
overview 2-7
secure 2-7
configuring
from a Cisco Unified IP Phone
4-3
LDAP directories 5-24
overview 1-22
personal directories 5-24
phone button templates 5-25
softkey templates 5-27
startup network settings 3-15
user features 5-28
connecting
handset
3-6
headset 3-6
to AC adapter 3-6
to a computer 3-6
to the network 3-6
Console Logs web page 8-2
Core Dumps web page 8-2
CTL file
deleting from phone
9-15
requesting 2-9
CTL File menu 4-38
CTL File screen 4-38
custom phone rings
about
6-2