Specifications
Table Of Contents
- Cisco Unified IP Phone Administration Guide for Cisco Unified CM 8.5 (SCCP and SIP)
- Contents
- Preface
- An Overview of the Cisco Unified IP Phone
- Understanding the Cisco Unified IP Phones 7975G, 7971G-GE, 7970G, 7965G, and 7945G
- What Networking Protocols are Used?
- What Features are Supported on the Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G?
- Understanding Security Features for Cisco Unified IP Phones
- Overview of Configuring and Installing Cisco Unified IP Phones
- Installing Cisco Unified IP Phones
- Preparing to Install the Cisco Unified IP Phone on Your Network
- Understanding Interactions with Other Cisco Unified IP Communications Products
- Providing Power to the Phone
- Understanding Phone Configuration Files
- Understanding the Phone Startup Process
- Adding Phones to the Cisco Unified Communications Manager Database
- Using Cisco Unified IP Phones with Different Protocols
- Determining the MAC Address of a Cisco Unified IP Phone
- Setting Up the Cisco Unified IP Phone
- Before You Begin
- Understanding the Cisco Unified IP Phone Components
- Installing the Cisco Unified IP Phone
- Attaching a Cisco Unified IP Phone Expansion Module
- Adjusting the Placement of the Cisco Unified IP Phone
- Verifying the Phone Startup Process
- Configuring Startup Network Settings
- Configuring Security on the Cisco Unified IP Phone
- Configuring Settings on the Cisco Unified IP Phone
- Configuration Menus on the Cisco Unified IP Phone
- Overview of Options Configurable from a Phone
- Network Configuration Menu
- Device Configuration Menu
- Unified CM Configuration
- SIP Configuration Menu for SIP Phones
- Call Preferences Menu for SIP Phones
- HTTP Configuration Menu
- Locale Configuration Menu
- UI Configuration Menu
- Media Configuration Menu
- Power Save Configuration Menu
- Ethernet Configuration Menu
- Security Configuration Menu
- QoS Configuration Menu
- Network Configuration
- Security Configuration Menu
- Configuring Features, Templates, Services, and Users
- Telephony Features Available for the Phone
- Configuring Product Specific Configuration Parameters
- Configuring Corporate and Personal Directories
- Modifying Phone Button Templates
- Configuring Softkey Templates
- Setting Up Services
- Adding Users to Cisco Unified Communications Manager
- Managing the User Options Web Pages
- Customizing the Cisco Unified IP Phone
- Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
- Monitoring the Cisco Unified IP Phone Remotely
- Troubleshooting and Maintenance
- Resolving Startup Problems
- Symptom: The Cisco Unified IP Phone Does Not Go Through its Normal Startup Process
- Symptom: The Cisco Unified IP Phone Does Not Register with Cisco Unified Communications Manager
- Identifying Error Messages
- Checking Network Connectivity
- Verifying TFTP Server Settings
- Verifying IP Addressing and Routing
- Verifying DNS Settings
- Verifying Cisco Unified Communications Manager Settings
- Cisco CallManager and TFTP Services Are Not Running
- Creating a New Configuration File
- Registering the Phone with Cisco Unified Communications Manager
- Symptom: Cisco Unified IP Phone Unable to Obtain IP Address
- Cisco Unified IP Phone Resets Unexpectedly
- Troubleshooting Cisco Unified IP Phone Security
- General Troubleshooting Tips
- General Troubleshooting Tips for the Cisco Unified IP Phone Expansion Module
- Resetting or Restoring the Cisco Unified IP Phone
- Using the Quality Report Tool
- Monitoring the Voice Quality of Calls
- Where to Go for More Troubleshooting Information
- Cleaning the Cisco Unified IP Phone
- Resolving Startup Problems
- Providing Information to Users Via a Website
- How Users Obtain Support for the Cisco Unified IP Phone
- Giving Users Access to the User Options Web Pages
- How Users Access the Online Help System on the Phone
- How Users Get Copies of Cisco Unified IP Phone Manuals
- Accessing Cisco 7900 Series Unified IP Phone eLearning Tutorials (SCCP Phones Only)
- How Users Subscribe to Services and Configure Phone Features
- How Users Access a Voice-Messaging System
- How Users Configure Personal Directory Entries
- Feature Support by Protocol for the Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G
- Supporting International Users
- Technical Specifications
- Basic Phone Administration Steps
- Index

Index
IN-4
Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.5
OL-23092-01
creating 6-2, 6-3, 6-6
PCM file requirements 6-3
D
daisy chaining 9-10
data VLAN 2-3
Days Display Not Active 4-29, 6-9
Debug Display web page 8-2, 8-11
Default Router 1-5 4-9
Device Authentication 4-43
device authentication 1-15
Device Configuration menu
displaying
4-2
editing values 4-3
overview 4-1
sub-menus 4-17
Device Information web page 8-2, 8-4
DHCP 4-9
description 1-6
troubleshooting 9-7
DHCP Address Released 4-10
DHCP IP address 9-13
DHCP Server 4-10
DHCPv6 4-13
DHCPv6 Address Released 4-14
directed call park 5-9, B-3
directed call pickup 5-9
directories button 1-5
Directories URL 4-22
directory numbers, assigning manually 2-13
direct transfer 5-9, B-3
display, turning on and off automatically 6-8
Display button 6-8, 9-20
display button 1-4
Display Idle Timeout 4-29, 6-9
Display On Duration 4-29, 6-9
Display On Time 4-29, 6-9
Display On When Incoming Call 6-9
Display On When Incoming call 4-29
distinctive ring 5-9, B-3
DND 5-10, B-3
DNS server
troubleshooting
9-8
verifying settings 9-4
DNS Server 1-5 4-9
documentation
additional
2-2
for users A-2
Domain Name 4-7
Domain Name System (DNS) 4-7
Domain Name System (DNS) server 4-9
do not disturb 5-10
DSCP For Call Control 4-31
DSCP For Configuration 4-31
DSCP For Services 4-31
Dynamic Host Configuration Protocol
See DHCP
E
EAP-MD5 4-43
Device ID 4-43
Realm 4-43
Shared Secret 4-43
editing, configuration values 4-3
encrypted call 1-17
encrypted configuration file 1-16
encryption
media
1-13, 1-15
signaling 1-13, 1-15
Erase softkey 9-15
error messages, used for troubleshooting 9-3
Ethernet Configuration menu
about
4-30
Span to PC Port option 4-30
Ethernet Information web page 8-2, 8-9
Expansion Module