Specifications
Table Of Contents
- Cisco Unified IP Phone Administration Guide for Cisco Unified CM 8.5 (SCCP and SIP)
- Contents
- Preface
- An Overview of the Cisco Unified IP Phone
- Understanding the Cisco Unified IP Phones 7975G, 7971G-GE, 7970G, 7965G, and 7945G
- What Networking Protocols are Used?
- What Features are Supported on the Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G?
- Understanding Security Features for Cisco Unified IP Phones
- Overview of Configuring and Installing Cisco Unified IP Phones
- Installing Cisco Unified IP Phones
- Preparing to Install the Cisco Unified IP Phone on Your Network
- Understanding Interactions with Other Cisco Unified IP Communications Products
- Providing Power to the Phone
- Understanding Phone Configuration Files
- Understanding the Phone Startup Process
- Adding Phones to the Cisco Unified Communications Manager Database
- Using Cisco Unified IP Phones with Different Protocols
- Determining the MAC Address of a Cisco Unified IP Phone
- Setting Up the Cisco Unified IP Phone
- Before You Begin
- Understanding the Cisco Unified IP Phone Components
- Installing the Cisco Unified IP Phone
- Attaching a Cisco Unified IP Phone Expansion Module
- Adjusting the Placement of the Cisco Unified IP Phone
- Verifying the Phone Startup Process
- Configuring Startup Network Settings
- Configuring Security on the Cisco Unified IP Phone
- Configuring Settings on the Cisco Unified IP Phone
- Configuration Menus on the Cisco Unified IP Phone
- Overview of Options Configurable from a Phone
- Network Configuration Menu
- Device Configuration Menu
- Unified CM Configuration
- SIP Configuration Menu for SIP Phones
- Call Preferences Menu for SIP Phones
- HTTP Configuration Menu
- Locale Configuration Menu
- UI Configuration Menu
- Media Configuration Menu
- Power Save Configuration Menu
- Ethernet Configuration Menu
- Security Configuration Menu
- QoS Configuration Menu
- Network Configuration
- Security Configuration Menu
- Configuring Features, Templates, Services, and Users
- Telephony Features Available for the Phone
- Configuring Product Specific Configuration Parameters
- Configuring Corporate and Personal Directories
- Modifying Phone Button Templates
- Configuring Softkey Templates
- Setting Up Services
- Adding Users to Cisco Unified Communications Manager
- Managing the User Options Web Pages
- Customizing the Cisco Unified IP Phone
- Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
- Monitoring the Cisco Unified IP Phone Remotely
- Troubleshooting and Maintenance
- Resolving Startup Problems
- Symptom: The Cisco Unified IP Phone Does Not Go Through its Normal Startup Process
- Symptom: The Cisco Unified IP Phone Does Not Register with Cisco Unified Communications Manager
- Identifying Error Messages
- Checking Network Connectivity
- Verifying TFTP Server Settings
- Verifying IP Addressing and Routing
- Verifying DNS Settings
- Verifying Cisco Unified Communications Manager Settings
- Cisco CallManager and TFTP Services Are Not Running
- Creating a New Configuration File
- Registering the Phone with Cisco Unified Communications Manager
- Symptom: Cisco Unified IP Phone Unable to Obtain IP Address
- Cisco Unified IP Phone Resets Unexpectedly
- Troubleshooting Cisco Unified IP Phone Security
- General Troubleshooting Tips
- General Troubleshooting Tips for the Cisco Unified IP Phone Expansion Module
- Resetting or Restoring the Cisco Unified IP Phone
- Using the Quality Report Tool
- Monitoring the Voice Quality of Calls
- Where to Go for More Troubleshooting Information
- Cleaning the Cisco Unified IP Phone
- Resolving Startup Problems
- Providing Information to Users Via a Website
- How Users Obtain Support for the Cisco Unified IP Phone
- Giving Users Access to the User Options Web Pages
- How Users Access the Online Help System on the Phone
- How Users Get Copies of Cisco Unified IP Phone Manuals
- Accessing Cisco 7900 Series Unified IP Phone eLearning Tutorials (SCCP Phones Only)
- How Users Subscribe to Services and Configure Phone Features
- How Users Access a Voice-Messaging System
- How Users Configure Personal Directory Entries
- Feature Support by Protocol for the Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G
- Supporting International Users
- Technical Specifications
- Basic Phone Administration Steps
- Index

Index
IN-8
Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.5
OL-23092-01
line buttons 1-4
Line Select 5-13
Line select for voice messages 5-13
Line Settings menu 4-20
Link Layer Discovery Protocol (LLDP)
network configuration
8-8
Link Layer Discovery Protocol-Media Endpoint Devices
(LLDP-MED)
network configuration
8-8
List.xml file 6-3, 6-4
Locale Configuration menu
about
4-23
Network Locale 4-23
Network Locale Version 4-23
User Locale 4-23
User Locale Char Set 4-23
User Locale Version 4-23
Locale Installer C-1
localization
Installing the Cisco Unified Communications Manager
Locale Installer
C-1
phone button overlays for C-1
lock icon 1-17
Logging Display 4-31
log out of hunt groups B-4
Log server 4-34
IPv6 Log server 4-36
M
MAC address 4-6
malicious caller identification (MCID) 5-14, B-4
manufacturing installed certificate (MIC) 1-15
Media Configuration menu
about
4-26
options
Headset Enabled
4-26
Recording Tone 4-27
Recording Tone Duration 4-28
Recording Tone Local Volume 4-27
Recording Tone Remote Volume 4-27
Speaker Enabled 4-26
Video Capability Enabled 4-26
media encryption 1-15
meet-me conference 5-14, B-4
messages button 1-4
Messages URL 4-22
message waiting 5-14, B-4
metrics, voice quality 8-13
MIC 1-15
missed call logging 5-14
mobile connect 5-12, B-4
mobile phone interference 1-1
mobile voice access 5-15, B-4
Model Information screen 7-1
multilevel precedence and preemption (MLPP) 5-15, B-4
multiple calls per line appearance 5-15
music-on-hold 5-15, B-4
mute
button
1-5
feature 5-15, B-4
N
native VLAN 2-3
Navigation button 1-5
navigation button 1-5
Network Configuration Area items
LLDP-MED on SW port
8-8
LLDP on PC port 8-8
Network Configuration menu 4-32
about 4-5
displaying 4-2
editing values 4-3, 7-18
IPv4
Alternate TFTP
4-10
BOOTP Server 4-12
Default Router 1-5 4-9